Main Responsibilities and Required Skills for Systems Integrator
A Systems Integrator is a professional who is responsible for bringing together different subsystems or components of a larger system to create a unified and functional whole. They work with clients to understand their business requirements and then design and implement customized solutions that meet those requirements. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Systems Integrators.
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Main Responsibilities of Systems Integrator
The following list describes the typical responsibilities of a Systems Integrator:
Analyse
Analyse, diagnose and troubleshoot issues.
Analyze
Analyze patterns and trends in CMS operating problems to identify and address user issues.
Apply
Apply cybersecurity knowledge to configure IT equipment to proper security standards.
Assess
Assess, analyze, evaluate and recommend process and policy alternatives.
Assist in
Assist in the content preparation of senior management business reviews.
Assist staff in understanding of business processes and logic.
Authorize
Authorize and coordinate vacation and overtime requests.
Build
Build touchpoints with IT infrastructure partner.
Capture
Capture and share best-practice knowledge with our broader Solution Architect community.
Collaborate
Collaborate with clients on "Go / No Go” cut-over decisions e.g. roll-outs.
Communicate
Communicate daily with sales staff regarding sales activities and strategies.
Conduct
Conduct feasibility studies on business opportunities and challenges.
Conduct fit-gap analysis to help determine the requirement for custom software components to fill.
Conduct or leads team in delivery of projects or work packages.
Conduct quality assurance on departmental and external developments.
Conduct research, investigate and recommend best practices for information and application services.
Conduct testing & analysis of new equipment & peripherals before they are deployed.
Conduct training for client and their staff.
Conduct user interviews to determine detailed systems requirements.
Conduct walk-through of deliverables to identify potential problems.
Configure
Configure and integrate different nodes and solutions.
Configure and support cloud and virtual environments including AWS and VMware.
Contribute
Contribute to post-implementation project reviews.
Contribute to project documentation such as technical requirements and system architecture designs.
Contribute to the Cloud Channel Sales Leadership Team.
Contribute to the vision of 'Toronto better served through innovative Information Technology.
Coordinate
Coordinate and prepare needs analysis and complex systems design.
Coordinate deployment schedules with interfacing systems.
Coordinate requirement gathering for team.
Coordinate with and other team members to provide technical guidance for the optical networks.
Coordinate with varying Service providers for the installation & activation of new services.
Coordinate with vendors and with company personnel to facilitate purchases.
Create
Create and implement short and long-term strategy in terms of technological growth.
Create IT architectures as needed.
Create necessary documentation and help train new users with the handling of equipment.
Create reports as needed for reporting and import / export.
Define
Define go-to-market and associated execution strategies with named SI's.
Design
Design and develop systems that comply with access and privacy legislation.
Design and implement business and data / information requirements into databases or file management.
Determine
Determine business requirements and builds consensus amongst clients and project / program.
Determine or identifies technical requirements, evaluate alternatives.
Determine requirements, researches, evaluates and recommends solutions.
Develop
Develop a broad set of relationships across the partner.
Develop a business plan and overall strategy with each partner.
Develop and execute on adoption and sales plans specific to the account.
Develop applications (or components thereof) using current development toolset.
Develop Integrated Architecture for Modular Avionics / Electrical System.
Develop large program capture plans for DoD, Civilian, Intelligence Community and State agencies.
Develop, manages and reports on detailed operations and project plans.
Develop programs to translate business requirements and designs into information systems.
Develop recommendations to address problems.
Develop strong executive relationships and champions within partner organizations.
Develop technical specifications for system upgrades and changes.
Develop value-based relationships with FSI capture teams.
Dive
Dive deep on Services as you develop reference architectures and presentations.
Document
Document system problems and resolutions for future reference.
Draft
Draft implementation and rollout strategies and plans.
Drive
Drive creation of success stories with partners.
Drive monthly, quarterly, and annual progress against strategic goals within plan.
Enlist
Enlist and coordinate executive engagement between SAP Concur and global systems integrator leaders.
Ensure
Ensure all timelines and milestones are executed in accordance to plan.
Ensure integration of entire system and subsystems in all new and future network designs.
Ensure staff follow processes and proposes process improvements where necessary.
Ensure that staff have the necessary software and that it is up to date.
Ensure user satisfaction in the design, transition, and implementation of new technologies.
Establish
Establish and maintain business relationships with clients to discuss / assess client's needs.
Establish lab environments in named account base.
Establish standard functional and technical specifications.
Help
Help maintain asset and DCIM (Data Center Information Management) database.
Help maintain stock of required spare parts, tools, etc..
Identify
Identify and develop cross-divisional initiatives to produce synergies and economies of scale.
Identify risks and prepare mitigation plans.
Implement
Implement detailed plans and recommends policies / procedures regarding CMS specific requirements.
Install
Install, customize and configure COTS applications.
Install, troubleshoot, and manage applications, systems, and networks.
Integrate
Integrate hardware and software.
Interact
Interact with and assist customers.
Keep
Keep executive leadership informed on progress against goals.
Lead
Lead Customer meetings to defining their PKI.
Lead PKI, Authorization and Authentication software deployment and installation.
Lead the delivery of security software solutions to government, enterprise and banking customers.
Lead the implementation and support of technological solutions.
Leverage
Leverage internal usage to reference sell into large programs.
Liaise with
Liaise and coordinate with internal and external groups on accomplishment of deliverables.
Liaise effectively with clients, all levels of staff, vendors and consultants.
Liaise and coordinate with internal and external groups on accomplishment of deliverables.
Load
Load and update vector and raster data received from data collected in the field.
Make
Make recommendations and implement methods of general site improvement.
Make recommendations, if needed, on test and evaluation strategies for major systems installations.
Manage
Manage a clear timeline to execute against the strategy and achieve team goals.
Manage and drive joint sales engagements between the partner and sales teams.
Manage complex contract negotiations and serve as a liaison to the legal group.
Manage partner relationship success and satisfaction.
Manage, review and approve the deliverables of the System Suppliers.
Manage, perform or provide senior level support of CMS software and hardware.
Obtain
Obtain approval and sign-off to acquire the final products and / or necessary services.
Participate
Participate in design reviews and project update meetings.
Participate in the government's Risk Management Framework (RMF) to maintain system accreditation.
Participate in the maintenance of the Nuance test lab environment.
Participate in walk-through of deliverables to identify potential problems.
Perform
Perform testing of purchased software packages and liaises with the vendor for modifications.
Plan
Plan, coordinate, implement, and maintain oversight for all aspects of the IS infrastructure.
Plan, manage and track performance testing for online and NM1 batch jobs.
Plan, schedule and coordinate local and remote site work within appropriate maintenance times.
Prepare
Prepare and conducts training material and documentation for use by clients and staff.
Prepare and presents status reports and variance explanation for projects or work packages.
Prepare and presents status reports for work packages.
Prepare Business Case, Business Requirements, Gap Analysis, Logical Data Models and Design.
Prepare documentation for systems to facilitate transfer of knowledge.
Prepare findings and 'Lessons Learned' from post-implementation project reviews.
Prepare findings & "Lessons Learned” for post-implementation project review.
Prepare project business case, project charter, statements of work and project plans.
Prepare Project Charters, Statements of Work and Project Plans.
Prepare test strategy, test cases and test scripts for system, performance, usability and acceptance.
Prepare training material and documentation for use by clients and staff.
Provide
Provide consulting and training to Army customers.
Provide customer project support onsite or remote via phone / email.
Provide development support to users by providing technical assistance and troubleshooting.
Provide input on improvements to current business environment and processes.
Provide inputs to Data Management teams on transformation of clients' business requirements as.
Provide input to Data management teams on transformation of clients' business requirements.
Provide input to Data Management teams on transformation of clients' business requirements.
Provide integration and testing of geospatial systems.
Provide onsite training and professional services for GSIs and customers as needed.
Provide proactive support to GSIs, customers and prospects.
Provide Project Interdependency Assessment.
Raise
Raise attention to opportunities and risks facing the team, and voluntarily and proactively propose.
Recommend
Recommend improvements to current methodologies, processes, standards, policies and guidelines.
Research
Research new technology, and implement it or recommend its implementation.
Revenue
Revenue focused partnership success with key software and ecosystem partners in key verticals.
Review
Review, analyze and approve the test results.
Review and provide input to Network Requirements Document.
Review initial concepts with sales, customer and colleagues.
Secure
Secure Web based authentication and rights management solutions.
Stay on top of
Stay on top of the latest technologies and control methods.
Support
Support change requests made by the Production team as well as change proposals made by customers.
Support other departments such as Production, Customer Support, Program Office and Product Planning.
Support the Final Assembly Line and In Service Aircraft for any developing issues.
Test
Test systems and resolve security vulnerabilities.
Travel
Travel to offsite locations and works with confidential information.
Troubleshoot
Troubleshoot and provide support during testing phases and after deployment.
Troubleshoot network and system issues.
Understand
Understand and evaluate fields needed by accounting.
Understand business workflow and Ops system and Maintenance system.
Understand how technology platforms will scale for the future and how they will be maintained.
Understand how the application will look and how they interact with each other.
Understand the key components of the relationship from the contractual and operational perspective.
Utilize
Utilize Cloud capabilities and architectures to address operational requirements.
Work
Work with different functions to plan, organize and run system development tests.
Work with other senior leadership to deliver services within their function.
Write
Write and maintain scripts to automate some tasks.
Write, Conduct or Witness development and certification tests on the aircraft and / or on rigs.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Systems Integrator:
Design
Business
Security
Most In-demand Soft Skills
The following list describes the most required soft skills of a Systems Integrator:
Written and oral communication skills
Problem-solving attitude
Analytical ability
Leadership
Interpersonal skills
Work well in a team environment
Organizational capacity
Presentation
Results-oriented
Think strategically about business, product, and technical challenges
Common vision
Think strategically
