Main Responsibilities and Required Skills for Store Manager

A Store Manager is responsible for managing and overseeing all aspects of running a store. They assist with sales initiatives, develop strategies to increase retail sales, and conduct hiring, scheduling and training of the sales team. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Store Managers.

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Main Responsibilities of Store Manager

The following list describes the typical responsibilities of a Store Manager:

Achieve

Achieve and Improve Sales, Service and Profit Standards.
Achieve annual sales goals within operating budgets.
Achieve store's sales plans and operating profits while maintaining expenses.

Address

Address customer service issues and provide appropriate coaching to Associates.
Address performance issues and administers progressive discipline when appropriate.

Adhere

Adhere to applicable employment laws.

Administer

Administer routine inspections to maintain the accurate inventory of all cannabis products.

Align

Align all store activities to ensure all business goals are met.
Align motives, values and beliefs with Dollar General values.

Analyze

Analyze and interpret sales and commission reports.
Analyze business and create action plans.
Analyze core metrics to better understand store performance in order to beat and exceed goals.

Answer

Answer escalated customer inquiries or concerns in a quick, efficient and friendly manner.
Answer phones in a friendly manner and assist callers with a variety of questions.

Anticipate

Anticipate back stock requirements.

Appraise

Appraise associate performance; and resolve complaints.

Approve

Approve employee hours for payroll electronically and distribute paychecks.

Assess

Assess and escalate any inventory level discrepancies to Supervisor.

Assist in / Assist with

Assist and support the Store Team Leader with all store functions.
Assist in building a weekly staff schedule that complies with labor policies.
Assist in effective expense management.
Assist in ensuring all time cards are reviewed, approved daily and accurate.
Assist in ensuring store inventory integrity is maintained promptly and accurately.
Assist in leading and managing a team of customer service / sales specialists.
Assist in maintaining store staff by recruiting, orienting and training associates.
Assist in the execution of the restaurant's business plan as directed by the GM.
Assist store manager in motivating and inspiring staff to achieve goals.
Assist Store manager in recruiting and maintaining a strong bench of candidates.
Assist the Store Manager in the overall efficient and profitable operation of the store.
Assist with inventory control and financial processes.
Assist with management of store staff.
Assist with opening of second and third store.
Assist with processing sales transactions involving cash, credit, or financial aid payments.
Assist with training Associates on Loss Prevention awareness and Store shortage goals.

Assume

Assume certain management responsibilities in absence of Store Manager.
Assume Store Manager responsibilities when warranted.

Audit

Audit courtesy inspections performed by other Technicians.
Audit daily records regularly to ensure completion.

Balance

Balance purchase to sales ratio to ensure the business is operating optimally.

Build

Build and maintain partnerships in the community.
Build and maintain positive relationships with supervisors, co-workers and guests.
Build a strong consignment business in your store.
Build a talent pipeline through networking.
Build guest relationships and ensure guest satisfaction.
Build relationships and seeks out feedback for continuous self-development.
Build sustainable relationships and trust with customers through open and interactive communication.

Call

Call on customers both in person in via telephone to identify and develop new business opportunities.

Champion

Champion corporate social Responsibility efforts by fostering community relationships.

Clean

Clean and maintain the store.

Coach

Coach and develop your team to achieve a high level of customer service standards.
Coach, counsel, and discipline employees.
Coach, train and develop (management) team and oversees the training of store personnel.

Communicate

Communicate and achieve budgeted key performance indicators within the team for your store.
Communicate company expectations to store personnel by word and action.
Communicate, drives and tracks custom print orders and card / envelope product sales to budgets.
Communicate effectively with customers.
Communicate, openly, honestly and constructively.
Communicate to Owner feedback and quality issues in order to improve customer service and sales.
Communicate with Area / Regional managers, Trainers, and Senior Leadership on a regular basis.
Communicate with central warehouse to place orders for next day's processing needs.
Communicate with corporate partners regarding merchandise assortment, trends, and needs.

Complete

Complete inventory spot audits.

Conduct

Conduct and maintain cross functions training for all management personnel.
Conduct monthly inventory counts and maintains product levels.
Conduct monthly staff meetings as well as weekly and monthly touch bases with each associate.
Conduct performance and disciplinary discussions in Store Manager's absence.
Conduct personnel performance appraisals to assess training needs and build career paths.
Conduct regular inventory counts.
Conduct weekly management meetings.

Confer

Confer with management to ensure that banking deposits are made and recorded daily.

Contribute to

Contribute to Company growth through marketing and inventory management.
Contribute to the development and improvement of policies and procedures.

Control

Control and monitor purchased inventory through weekly cycle counts and monthly inventories.
Control and reporting of Accounts Receivable and Accounts Payable.
Control costs by reviewing portion control and quantities of preparation, minimizing waste.

Coordinate

Coordinate and perform building maintenance, parts / tools management.
Coordinate communication with transportation department for all merchandise pickup and delivery.
Coordinate work schedules for all front store personnel.

Correct

Correct unacceptable performance of associates.

Create

Create an action plans to address the root cause of opportunities in each department.
Create and execute strategies to maximize store sales and control expenses.
Create and implement customer focused business strategies.
Create and maintain active Development Plans for self and Coordinators.
Create and maintain a safe and secure store environment.
Create and maintain a work environment that builds employee engagement.
Create and maintain merchandising presentation throughout store.
Create and submit daily store reports.
Create an inclusive, collaborative, and engaging environment.
Create an inspirational and motivating work environment that reflects the integrity of the brand.
Create a positive work environment for your team and lead by example.
Create a sense of urgency.
Create a welcoming environment to customer by providing an outstand service and quality merchandise.
Create development plans and conduct annual appraisals for management team.
Create feedback loops with various stakeholders and the operations team.
Create the Customer Experience.
Create venues for constructive dialogue within the store.

Delegate

Delegate responsibilities to Sales Clerks.

Deliver

Deliver excellent service to ensure high levels of customer satisfaction.
Deliver on all KPI targets and team performance.
Deliver tight operational and financial controls in a cost-effective manner.

Develop

Develop action plans to increase sales and control costs.
Develop a high performance staff to ensure the delivery of an extraordinary customer service.
Develop and execute a strategy to hire and retain the best talent.
Develop and lead regular meetings with team members on these subjects.
Develop and manages budgets.
Develop and nurture an entrepreneurial team spirit among your employees.
Develop and retain a high-performing sales team that's passionate about the customer.
Develop creative plans to increase store sales.
Develop people through our core values.
Develop relationships with new and existing customers to increase sales.

Direct

Direct Loss Prevention training and strategies consistently to minimize inventory shrinkage.

Drive

Drive for seeking improvement in store performance and optimizing the customer experience.
Drive iconic service and sales.
Drive results of business operations.
Drive change and challenges status quo.
Drive store merchandise presentations that maximizes sales.
Drive the use of digital assets to enhance the customer experience.

Educate

Educate customers on all product offerings.

Elevate

Elevate and enhance their team's energy through thoughtful and empathetic leadership.

Embrace

Embrace diversity and foster a respectful environment for both Customers and Team Members.

Enforce

Enforce all corporate, local, state, and federal policies and procedures.

Engage

Engage in compensation decisions in partnership with their manager.

Ensure

Ensure a consistent and branded onboarding experience for all new hires.
Ensure adequate store staffing levels through scheduling and assignment of duties.
Ensure all Company approved safety programs are implemented and maintained.
Ensure all existing and new staff adhere to store policies.
Ensure all expired / damaged / returned product is logged and disposed of according to regulations.
Ensure all new hires are properly trained.
Ensure all stock is correctly controlled, stored and rotated.
Ensure all team members receive appropriate training.
Ensure appropriate hand-offs are occurring at shift changes.
Ensure availability of merchandise and services by approving contracts and maintaining inventories.
Ensure completion / assistances with quarterly inventory counts.
Ensure completion of regular maintenance of the physical building to meet store standards.
Ensure compliance of Ross personnel policies and procedures.
Ensure compliance with OSHA and Federal and State Environmental regulations.
Ensure consistency in daily housekeeping.
Ensure disciplined management of store expenses such as payroll / wages, supplies, etc..
Ensure effective manpower manning in store (MTT).
Ensure Elite goals are met for the store.
Ensure facility is clean and in good appearance and equiptment working properly.
Ensure financial objectives and controls are consistently and correctly managed.
Ensure implementation of company selling strategies.
Ensure in-stock conditions meet company standards.
Ensure operational, human resources and occupational health and safety.
Ensure perishables are rotated and stocked per company standards.
Ensure personnel adhere to the Code of Business Conduct and conduct investigations with HR as needed.
Ensure prompt reconciliation of store paperwork.
Ensure proper lab production so that "Now Service” and "Ready When Promised” are achieved.
Ensure proper scheduling of Associates to meet business objectives.
Ensure regular store maintenance.
Ensure retail operational effectiveness.
Ensure staff is providing a superior customer experience at all times.
Ensure staff is trained and developed in adherence to company standards.
Ensure staff know about upcoming events to share with customers.
Ensure staff results by communicating job expectations.
Ensure standards for quality, customer service and health and safety are met.
Ensure store audit compliance and shrink results meet company loss prevention standards.
Ensure store has all necessary tools (i.e. Supplies, resources, binders, etc.).
Ensure store is compliant with established standards.
Ensure store's visual standards are met at all times by ensuring the proper mix and proper.
Ensure supervisors clearly understand and meet job expectations.
Ensure team members fully complete required training prior to servicing Customers.
Ensure teller shift duties are completed accurately, professionally and in a timely manner.
Ensure that all merchandise is presented according to established practices.
Ensure that entire store team works as a single team with a clear focus and high energy.
Ensure that items are not fraudulently discounted or given away without authorization.
Ensure that operational policies and procedures are being properly carried out at the store level.
Ensure that reviews are given on schedule and documented.
Ensure that the sales floor is kept clean, neat and properly displayed.
Ensure that the ultimate fan experience and service is consistently delivered.
Ensure that you maintain client records in Salesforce with accurate, high quality information.
Ensure the accountability and security of cashier funds.
Ensure the brand integrity of the company is reflected to customer.
Ensure the development of motivation, sense of belonging and business involvement.
Ensure the facility meets the highest of cleanliness standards.
Ensure the sales floor is constantly adequately replenished with product and properly displayed.
Ensure tools, reports and equipment are available to perform all job responsibilities.
Ensure visual presentation, organization, and facility maintenance are representative of the Brand.

Establish

Establish and implement Action Plans to develop sales for each product category and client segment.
Establish and maintain excellent community relations.
Establish customer satisfaction.
Establish sales objectives for each team member and ensure follow-up.
Establish store's productivity goals vs results for Team to achieve sales plan.

Evaluate

Evaluate store sales and payroll goals on a daily basis using payroll reports and tools.

Exchange

Exchange information for mutually beneficial goals.

Execute

Execute and follow-up on the Inventory Shrinkage Improvement Program.
Execute and update floor sets in accordance with the planograms.
Execute and maintain schedules that reflect business needs while maintaining labour expense.
Execute consistent operational excellence.
Execute weekly sales ads and price changes.

Facilitate

Facilitate asset creation and approval.

Focus

Focus on the wildly important.
Focus staff on Loss Prevention priorities.

Follow

Follow processes and procedures for effective food operation.
Follow all procedures to ensure accuracy of bi-annual physical inventories.
Follow security systems and protocols.
Follow up with customers to ensure their problems were resolved.
Follow the Dress Guidelines - TBD.

Foster

Foster a pleasant work environment for all associates.
Foster a positive work environment that encourages ideas and innovative problem solving.

Give

Give positive "feedback” and appropriate training to team members.

Greet

Greet donors and receives merchandise, providing donor with an itemized receipt, if desired.

Guide

Guide the effort to greet and assist every customer.
Guide your new customers through rental processes and agreements.

Handle

Handle all customer relations issues in accordance with company policy.

Help

Help identify and provide associate training, product and trend information.

Hire

Hire, coach, train, and develop a high performing team).
Hire, train, and manage staff alongside the senior team.

Identify

Identify opportunities to improve store performance.
Identify and escalate day to day maintenance related issues and monitor ongoing services.
Identify future leaders on the team and build development plans for upcoming growth opportunities.
Identify product concerns in a timely manner.

Implement

Implement and follow all loss prevention procedures to minimize store shrinkage.
Implement customer development and retention plans.
Implement, execute and follow up on all operational policies and procedures.
Implement merchandising guidelines.
Implement floor-sets and merchandising directives.
Implement floor-sets and merchandising directives in partnership with the Store Manager.

Inform

Inform employees of new updates and general developments in the company.

Initiate

Initiate continuous product movement based on company directives, client profile, and store sales.

Input

Input and hold responsibility for Warehouse budgets.

Inspect

Inspect the cleanliness and practices of establishment employees.

Interact

Interact tactfully yet directly with employees and maintains an open forum of exchange.
Interact with all levels throughout organization including employees and outside vendors.

Keep

Keep others informed and takes appropriate partnerships where necessary.
Keep Supervisor informed of all merchandise-related issues.
Keep work area neat, clean, and organized.

Lead

Lead and manage shrink and safety programs.
Lead and model the selling and customer experience standards.
Lead by example to motivate team and achieve maximum results.
Lead productive weekly leadership meetings that align with and drive the business strategy.
Lead the sales cycle through every step of the process.
Lead the stores' business planning process Customer Service.
Lead the store team in a positive and engaging manner.
Lead the store team to deliver exceptional customer service.
Lead with integrity and a willingness to take accountability.

Learn

Learn and become proficient with daily data collection and input into the computer system.

Lift

Lift and / or move up to approximately 50 pounds frequently.

Maintain

Maintain a clean and organized work environment.
Maintain a high level of organization throughout each work area within the location.
Maintain and order office supplies as required.
Maintain a presence in the store by providing excellent customer service.
Maintain a solid technical foundation of all general IT related operations in the store.
Maintain a standard of cleanliness and organization in any areas where donations are collected.
Maintain cash control and reviews all sales discrepancies.
Maintain confidentiality and meet own commitments.
Maintain effective corporate office business partner relationships.
Maintain Employee Schedule.
Maintain final accountability for store operations.
Maintain inventory counts.
Maintain Loss Prevention and Safety standards.
Maintain Lucky Brand Policies and Procedures.
Maintain online ordering platforms.
Maintain online shop stock levels.
Maintain operations by coordinating and enforcing operational, and personnel policies / procedures.
Maintain outstanding store conditions and visual merchandising standards.
Maintain records of such actions.
Maintain respectful relationships with coworkers.
Maintain safety and security of the store, properly documenting any incidents that occur.
Maintain the Coconut Bay experience for our customers and employees.
Maintain warehouse appearance to reflect division standard.
Maintain well organized and clean production area.

Make

Make collection calls on overdue loans.
Make informed decisions to support store expense management (e.g. payroll, productivity, shortage).
Make safe drops as per company policies.
Make scheduling adjustments to meet needs of the business.
Make staffing adjustments as needed to meet the needs of the business.
Make sure the team has fun!.
Make sure you have all the necessary equipment for the proper functioning of your business.

Manage

Manage adherence to all regulatory and compliance legislation and policies.
Manage all opening and closing procedures.
Manage and ensure accurate daily bank deposits and store compliance with banking policy.
Manage and ensure stock level is appropriate to maximize selling.
Manage and monitor team morale & talent retention.
Manage client database and utilize information to increase sales and client contact.
Manage / contribute to development of Team Leaders and Senior Brand Ambassador (SBA) Team.
Manage daily rental store operations.
Manage incoming calls in a timely and friendly manner.
Manage in-store operational and Human Resources.
Manage Monthly Cycle Count Schedule and inventory reporting to Rubicon Inventory Manager.
Manage overall day to day retail operations.
Manage profits and expenses for the store.
Manage receiving of merchandise according to company inventory and safety standards.
Manage conflict and coaches by applying ANN INC.'s recommended processes, standards and guidelines.
Manage security of store, products and team, raising any issues with Head Office.
Manage Store to ensure a clean, neat, easy to shop environment.
Manage store expenses and payroll to best address the needs of the business.
Manage the adherence to all regulatory and compliance legislation and policies.
Manage the day-to-day of running dark shops.
Manage workload and prioritize tasks independently.
Manage work schedules according to the budgeted hours and business needs.

Maximize

Maximize sales and profitability.
Maximize sales potential by coaching to associate behaviors on the sales floor and in the backroom.
Maximize the Business Potential and Sales.

Mediate

Mediate employee grievances and disputes.

Meet

Meet and exceed individual store statistics over previous fiscal year.
Meet and work withall vendors.
Meet inventory accuracy and shrink requirements.
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Mentor

Mentor selling skills and address training requirements in store.

Model

Model service standards, build customer loyalty, and share key product information.

Monitor

Monitor inventory in / out on a daily basis.
Monitor monthly CRM database reporting.
Monitor stock situation and take appropriate action.
Monitor staffing levels and adjust accordingly to maintain labor control.

Motivate

Motivate and inspires the store team to achieve sales goals and uphold brand standards.

Navigate

Navigate ambiguity and manage change.

Observe

Observe and delegates task completion and other team deadlines accordingly.

Open

Open and close the retail store, including making bank deposits and securing the building.
Open and close the store in a timely and thorough manner.

Operate

Operate as the primary point of contact for all store operations.
Operate location effectively to minimize unnecessary operating costs.
Operate store in store manager's absence.

Order

Order materials and stock.

Organize

Organize and leads store staff meetings in accordance with brand expectations.

Oversee

Oversee and ensure all daily operation functions are performed.
Oversee and manage payroll, recruiting, hiring and training of store employees.
Oversee annual review process for all store employees and set annual employee goals.
Oversee front-desk operations to ensure optimal efficiency and customer service.
Oversee implementation of store layout and inventory control.
Oversee inventory management and accountable for shrink results.
Oversee pricing, stock control and visual displays are updated regularly.
Oversee and guides the stores to ensure a unique customer experience.
Oversee scheduling for store associates and manages the execution of store plans and priorities.
Oversee merchandising execution.
Oversee store operations and personnel in the absence of the store leader.
Oversee the daily operations for our store in Short Hills, NJ.
Oversee the store team to ensure we provide exemplary customer service to all guests.

Own

Own visual merchandising standards in partnership with Visual team.

Participate

Participate and support the other Assistant Managers with recruitment.
Participate in conference calls and team meetings.
Participate in store inventories.
Participate in weekly Ad call.
Participate in Weekly Manager Meetings.
Participate in weekly store walk-throughs with the management team and follow-up as required.
Participate in hiring / onboarding of new cashiers.

Perform

Perform any other related duties as required or assigned.
Perform clerical / banking duties under the direction of the Store Administrator.
Perform local marketing runs.
Perform other related duties as assigned by headquarters.
Perform other responsibilities as assigned by FSM and / or Associate.
Perform timely evaluations and implement progressive discipline.
Perform work of store personnel as needed.

Plan

Plan, organize, and supervise inventory process.
Plan and prepares work schedules ensuring coverage.

Praise

Praise and recognize efforts and results by providing timely feedback to Coordinators and Associates.

Prepare

Prepare and conduct inventories.
Prepare and transmits the daily bookkeeping, invoicing, and gasoline data.
Prepare weekly work schedules based on store's budgeted hours.

Prioritize

Prioritize, assign tasks and follow up.
Prioritize delivering an exceptional customer experience throughout the store and always places our.

Process

Process donated goods to achieve maximum sales potential in accordance with established guidelines.
Process orders the same day they are received.
Process recalled, damaged, outdated, and transferred merchandise.

Promote

Promote and complete visual merchandising of products.
Promote a team atmosphere by training, coaching and motivating staff.
Promote Employee Engagement Survey.
Promote team work, delegates appropriately.

Protect

Protect company assets and maintain a safe work environment.

Provide

Provide calendar communication to teams.
Provide exceptional customer service through leadership and by example.
Provide feedback to District Manager on trends in the retail marketplace.
Provide leadership by hiring, training, directing and developing a staff that is customer focused.
Provide leadership to Associates on delivering excellent customer service.
Provide loss prevention training and coaches the store.
Provide product and development training for employees on a monthly basis.
Provide proper training for employees.
Provide service and follow-up to commercial customers at acceptable service levels.
Provide timely and accurate performance appraisals to staff and ensure succession plans are in place.Read
Read to and understand company handbook and policies.

Receive

Receive regular vendor deliveries and stocks sales floor in a timely manner.

Recruit

Recruit and filter for potential candidates.
Recruit, hire, train and supervise a team of baristas by working with the HR manager.
Recruit, interview, hire and train all Assistant Store Managers / Sales Associates.
Recruit and selects Team Members to Company standards and guidelines.
Recruit, Train, Develop, Evaluate, and Retain Employees.

Report

Report on competition analysis (merchandise pricing, presentation, customer service etc.).
Report Facilities issues and problems that need attention.
Report to work promptly, neatly groomed, and in uniform.

Represent

Represent the brand by adhering to ANN INC.'s dress code guidelines.
Represent the Outlet Store Organization to all Sears partners within the local market.
Represent the organizational values and competencies, providing GREAT service to guests and donors.

Resolve

Resolve all customer concerns, complaints or requests in a timely manner.

Respond to

Respond to guest inquiries and concerns in a professional and timely manner.
Respond to and communicate with alarm company.
Respond to customer complaints and concerns in a professional manner.

Restock

Restock shelving, displays, and coolers as needed.

Review

Review electronic journal.

Run

Run sales reports and use data to help guide your strategy to hit sales targets.

Schedule

Schedule and supervise store staff.
Schedule employees within Company guidelines to maximize customer service and maintain site image.
Schedule cashier staff hours, days off and vacations within established guidelines if required.

Seek

Seek and continuously develop knowledge and information about sake industry.
Seek opportunities to drive efficiencies and reduce spend.

See

See the general cleanliness of the store.

Set

Set an example for all staff by demonstrating superior communication and customer service skills.
Set individual and team goals.
Set personal standards in alignment with company standards.
Set specific performance standards and ensures associates contribute to the company.

Share business opportunities and trends with leadership and store team.

Stay

Stay current on financial data, inventory, and other statistics.
Stay adept at knowing the product and staying curious on new merchandise and fashion trends.
Stay focused under pressure.

Stock

Stock and replenish with merchandise.

Supervise

Supervise and assist student clinic interns in making herbal formulas.
Supervise and guide staff towards maximum performance.
Supervise any associates during the time that they are working in the store.
Supervise staff according to company policies.
Supervise the unloading of incoming donations.

Support

Support and Inventory Control.
Support HR with hiring decisions, and the corporate retail team in various projects as required.
Support new product launches and high value customer program execution.
Support ownership by tapping into the potential of others.
Support replenishment activities that keep the store full and abundant.
Support Store Manager to recruit, retain, coach and develop a high performing team.
Support team members daily.
Support the manager in operating total store requirements.
Support your Store Manager in achieving the sales plan and / or comp sales goals.

Take

Take an active role in own development.
Take appropriate corrective actions where violations of store policies occur.
Take ownership of all store functions.
Take responsibility to immediately address client concerns.
Take the initiative for tasks that need attention.
Take the helm as a Store Manager of a retail store.

Train

Train, motivate, and mentor staff.
Train staff to achieve sales and customer service giving regular feedback.
Train staff in job duties, sanitation and safety procedures.

Travel

Travel to bank to purchase change and pick up deposit bags.
Travel up to 15% of scheduled shifts.

Troubleshoot

Troubleshoot and resolve complex operational issues independently.

Understand

Understand alternative tire sourcing and competitors.
Understand and model FedEx Office values to customers and team members.
Understand our Operating Principles.
Understand and enforces all company policies and procedures in a fair and consistent manner.

Update

Update client accounts, receive payments and conduct move out inspections.

Use

Use all training programs / materials.
Use computerized inventory and replenishment systems.

Utilize

Utilize professional expertise to solve problems and analyze issues.
Utilize consultative selling skills to solve customer problems and / or meet their needs.
Utilize observation guides for Sales Leads and RSAs at the standard frequency.
Utilize SAL hiring, staffing and training programs to select and develop store personnel.

Verify

Verify and document billing of merchandise (check-in merchandise).
Verify that price changes, recalls, and stock balance are up-to-date.

Walk

Walk through our stores or the halls of our.

Work with

Work closely with Operations Manager to improve the overall site performance.
Work closely with the publishing team to identify item naming conventions.
Work in collaboration with your store team members to maximize your store profits.
Work on any additional duties as assigned.
Work well as part of a team and on own initiative.
Work with a minimum direction and periodic supervision.
Work with Marvel Games to ensure appropriate approvals for all targets.
Work with team on targets and assist store manager with daily store operations.
Work with the FSM on scheduling needs for the department.
Work with the Store team to maintain branch appearance and cleanliness.

Write

Write store schedule for all employees.
Write store schedule to meet the needs of the business.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Store Manager:

Customer Service
Retail
Management
Retail Management
Supervisory
Lift Up To 50 Pounds
Control Expenses
Computer Literacy
Sales
Supervision
Health And Safety Regulations
Climb Ladder
Store Policies And Procedures
Merchandising
Marketing
Store
Sales Floor
Product Knowledge
Bend
Grocery
Financial Analysis
Excel
Drive The Business And Lead By Example
Employment Legislation
Valid Driver's License
Location Of Products Throughout The Store
Recognizes CSI Performers
Retail Sales
Store Manager
Retail Store Management
Retail Environment
Stand
Reach
Stockroom Organization / Systems
Store Merchandise

Most In-demand Soft Skills

The following list describes the most required soft skills of a Store Manager:

Written and oral communication skills
Leadership
Interpersonal skills
Organizational capacity
Time-management
Decision-making
Planning
Coaching
Judgement
Prioritize activities quickly in response to changing initiatives
Use judgment
Work flexible shifts
Teamwork
Courteously
Independent thinking