Main Responsibilities and Required Skills for Software Quality Assurance Analyst
![two software development engineers working on a computer](/_next/image?url=https%3A%2F%2Fimages.ctfassets.net%2Fl4e8sx17nqs1%2F0pEU1n3AEWhKkXxfHFayY%2F6c7f0b7e3ad5ae34cf4cf18b552276d7%2Fsoftware-developement-engineer-working.jpg&w=1920&q=75)
A Software Quality Assurance (QA) Analyst is a professional responsible for ensuring the quality and reliability of software products or applications. They design and develop end to end QA projects, write test plans, and execute tests to ensure that the software meets the specified requirements and user expectations. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Software Quality Assurance Analysts.
Get market insights and compare skills for other jobs here.
Main Responsibilities of Software Quality Assurance Analyst
The following list describes the typical responsibilities of a Software Quality Assurance Analyst:
Advocate
Advocates for software quality as a member of the Software Development organization.
Advocate SQA practices and techniques to individuals and cross-functional teams.
Analyze
Analyze regression run report and publish the report to key stakeholders.
Analyze scope and provide effort estimation and timelines for the automated testing efforts.
Analyze test results and coverage reports.
Arrange
Arrange referrals, assessing and obtaining entitlements and meeting basic participant needs.
Assess
Assess and escalate critical and high impact issues related to product quality.
Assist in
Assist in developing test cases, and automated test runs, and reviews output of those runs.
Assist in preparation for User Acceptance Training (UAT).
Assist with creating documentation such as test plan management, use case, test scenarios.
Assist with cross-component dependency analysis between the different applications.
Attend
Attend clinical staffing at treatment centers and psychiatric hospitals.
Automate
Automate and maintain the automated suite for each sprint, run the suite and publish report.
Build
Build high quality tests for cloud services.
Build productive internal / external working relationships.
Coach
Coach manual testers in learning automation skills.
Communicate
Communicate with business / systems analysts and developers to understand system requirements.
Communicate with internal teams for training on new system features.
Complete
Complete or update your profile and submit your application online.
Conduct
Conduct audits on internal to ensure product conformance with quality requirements.
Conduct functional, integration, and regression tests of the assigned product areas.
Conduct PoC and present to key stakeholders.
Contribute to
Contribute to automation testing and frameworks where necessary / applicable.
Create
Create and adjust test plans.
Create and maintain automated tests scenarios.
Create and maintain test plans, test cases and test data.
Create automation plans, schedule test executions and report on results.
Create detailed, comprehensive and well-structured test plans and test cases.
Create, maintain and execute test plans that test the product from end-to-end.
Create QA documentation based on project functionality and deliverables.
Create test plans to enhance our constantly growing suite of QA tests and enhance testing coverage.
Deliver
Deliver systems integration and interoperability, and support decision-making, autonomous execution.
Deliver test automation solutions for agile projects.
Design
Design and develop end to end QA projects, write test plans, develop automation and execute tests.
Design and implement tests, debug and define corrective actions.
Develop
Develop and apply testing processes for new and existing products to meet client needs.
Develop and execute integrated tests to ensure application quality.
Develop and execute Performance testing / Webservices testing.
Develop and maintain automated black-box tests using Selenium and other scripts.
Develop and maintain automated test scripts.
Develop and maintain test scripts necessary to support cross functional area and system operations.
Develop estimates for quality assurance effort from software scope statements.
Develop innovation partnerships.
Develop, maintain, and implement integration testing strategies and scenarios.
Develop participant treatment plans and document participant progress.
Develop test plans, test suites, and test cases from requirements.
Document
Document bugs and keep project documentation up to date with the findings found during testing.
Document production problems.
Document test plan results and report testing activity status to team lead.
Empathize
Empathize with customers but balance their needs with the realities of the business.
Engage with
Engage with people who make a difference.
Ensure
Ensure non-regression of systems during production of new versions.
Ensure non-regression of the system upon version delivery.
Ensure that development complies with analysis.
Ensure that product development teams are following software development processes.
Ensure that product development teams are using best practices in software development.
Ensure the quality of deliverables using analyses.
Estimate
Estimate, prioritize, plan and coordinate testing activities.
Evaluate
Evaluate and document complex test results.
Evaluate different technologies and tools to help solve QA engineering problems.
Evaluate RoI of test automation, plan and strategize test automation.
Evaluate test automation tools for new applications under development.
Execute
Execute test plans using standard testing methods, tools and objectives.
Execute test routines for integration, system, functional and UAT.
Execute test scripts according to project priorities.
Execute test suites and document results.
Explore
Explore and implement solutions for Accessibility, Performance and Security testing.
Find
Find opportunities to apply existing automation or other tools to meet testing needs.
Follow
Follow agency policies and procedures and perform other duties as assigned.
Follow up when case management Responsibilities are transferred whether temporary or permanently.
Identify
Identify and utilize any hooks or test shells that may be added to the product to aid in testing.
Identify and communicate quality concerns and / or process improvements.
Identify and report issues in a bug tracking system.
Identify issues that may delay attainment of goals; and recommend and implement corrective measures.
Identify opportunities to apply existing automation or other tools to meet testing needs.
Identify, record, document and track bugs.
Identify, record, document thoroughly and track bugs.
Improve
Improve the craft of software quality assurance at MPS by appropriately challenging the status quo.
Influence
Influence the business by presenting new ideas and winning buy-in and support.
Integrate
Integrate test suites into a test management system.
Investigate
Investigate the causes of non-conforming software and train users to implement solutions.
Lead
Lead and coordinate refinement of ITIL processes by integrating quality check points.
Lead software remediation and risk management initiatives.
Liaise with
Liaise with internal teams (e.g. developers and project managers) to identify system requirements.
Log
Log defects and retest after defect fixes are in place.
Log, track, and drive to resolution software defects in bug tracking systems such as Jira.
Maintain
Maintain and execute automated regression suite in timely manner.
Maintain, and execute test scenarios, test scripts, test cases, and test results documentation.
Maintain and update test environments.
Maintain documentation of case management services in the participants records.
Maintain test case suites within Test Management system.
Maintain test cycles that will help do regression testing easily.
Maintain testing documentation for your projects.
Maintain test plans for changes in the product.
Make
Make recommendations to enhance existing test suites and test cases for future regression.
Manage
Manage weekly product releases, including release testing, coordination, and sign-off.
Mentor
Mentor other IS associates on best practices related to Certify and test automation practices.
Monitor
Monitor and report on project status.
Monitor debugging process results.
Monitor the progress toward goals and objectives.
Participate in
Participate in and confirm all code releases.
Participate in identifying and planning automation targets based on current test suites.
Participate in production support and troubleshooting when required.
Participate in retrospectives to identify what is working well and what can be improved.
Participate in risk management evaluations and meetings.
Participate in technical design sessions for our solutions.
Perform
Perform all other tasks related to the position.
Perform exploratory testing and documents any issues found.
Perform hands-on and automated troubleshooting & debugging of issues.
Perform in depth research to characterize problems.
Perform manual testing and high involvement in test automation tasks.
Perform other duties as assigned.
Perform other duties & projects as assigned, with relation to compliance and Quality Systems.
Perform quality audits to ensure QA standards, procedures and methodologies are followed.
Perform quality reviews of the automated processes and provide feedback to support and project teams.
Perform regression testing to ensure all functions of applications are performing as expected.
Perform test execution to ensure proper operation of system / program.
Perform thorough regression testing when bugs are resolved and before releases.
Perform work with minimal supervision.
Prepare
Prepare plans for integration and regression testing.
Prepare quality non-conformance reports.
Prepare SQL statements to develop test data, populate databases and verify data.
Produce
Produce automated test scripts within the DevSecOps process for projects and changes.
Provide
Provide accuracy, clarity, consistency, completeness, and compliance for multiple projects.
Provide case management services to SMI / MH participants.
Provide consultation education and advocacy services to families and other providers.
Provide guidance to more junior team members.
Provide knowledge transfer as and when needed to newcomers into the team.
Provide status reports and regular updates to the project manager or product manager.
Provide support for internal teams in understanding and using tools and features released.
Provide test reports to Product Managers & QA Manager to keep team updated on progress.
Provide test status and updates on an ongoing basis.
Record
Record test results and track issues for resolution.
Report
Report the test coverage on all assigned tasks.
Review
Review all UI changes made in desktop and web applications.
Review and approve software lifecycle deliverables.
Review development and testing processes to provide suggestions for improvements.
Review documentation to ensure adherence to required standards.
Review requirements for verifiability.
Review specifications and work with business and technical teams to determine testable requirements.
Run
Run manual tests for new features and functionality.
Stay current with
Stay current with trends, techniques, technology, and other factors impacting the role and team.
Stay current with new testing tools and test strategies.
Support
Support customer QA audit.
Test
Test case development and management using tools such as Quality Center.
Test list and maintenance updates in the systems.
Test user interfaces, SQL databases, reports, APIs, and data transmissions.
Track
Track and analyze all test results, problems and defects throughout the testing cycle.
Track quality assurance metrics, like defects or issues densities.
Translate
Translate requirements to testable user stories and add them to Jira.
Understand
Understand and give input into business requirements.
Update
Update and configure virtual environments.
Upstream
Upstream testing and analysis to prevent bugs from entering the product.
Utilized
Utilized at manual testing methods and exposure to automated testing tools.
Validate
Validate conformity of internal standards.
Validate new or update quality measures as they are implemented.
Verify
Verify defect fixes are satisfactory on new builds.
Verify that new features are fully implemented and will meet our customer's needs.
Work with
Work closely with analysts and developers, as well as training and customer support specialists.
Work well in a team environment with shared code.
Work with internal and / or external stakeholders.
Write
Write and maintain specification examples (BDD).
Write test cases to cover the necessary scenarios.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Software Quality Assurance Analyst:
GIT
Java
Selenium
Jenkins
Javascript
Python
Agile
Jira
C#
React
SQL
Automation
Cucumber
UI Testing
.Net Framework
Agile Framework
Code Management Tool
Most In-demand Soft Skills
The following list describes the most required soft skills of a Software Quality Assurance Analyst:
Written and oral communication skills
Analytical ability
Attention to detail