Main Responsibilities and Required Skills for Sales Compensation Analyst
A Sales Compensation Analyst is a sales specialist who is responsible for developing, maintaining, and running the sales incentive compensation processes. They provide reporting and analysis related to commission and bonus compensation. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Sales Compensation Analysts.
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Main Responsibilities of Sales Compensation Analyst
The following list describes the typical responsibilities of a Sales Compensation Analyst:
Administer
Administer bonus amounts for several sales incentives (bonus) plans.
Administer sales compensation plan and enforce compliance.
Analyze
Analyze and Maintain Sales performance data.
Assist
Assist and researches employee questions to bring to resolution.
Assist and support in researching customer activity to clarify complex transactions and processes.
Assist Finance and HR Manager with compensation-related issues.
Assist in planning, data modeling, creation, and evaluation of Sales Compensation Plans.
Assist in preparation of key SOX controls and audit reports.
Assist in researching customer activity to clarify complex transactions and processes.
Balance
Balance demands of a variety of customers with potentially conflicting goals.
Build
Build and maintain standard operating procedures for sales compensation.
Build financial models on cost modeling of compensation plans.
Collaborate with
Collaborate on the development and improvement of the Planning and Compensation Tools and Systems.
Collaborate with Comp Finance to provide accurate and timely payments to field employees.
Collaborate with our finance partners to provide accurate and timely payments to field employees.
Collaborate with Sales Operations and Sales Leadership to improve compensation plan design.
Communicate
Communicate effectively across functional groups.
Complete
Complete and prioritize work as required.
Coordinate
Coordinate timely payments to the sales force.
Create
Create and drive value-add analytics on ad hoc requests from the business and key stakeholders.
Create policy and process changes while ensuring proper documentation.
Develop
Develop and manage controls required for accurate payment of commissions.
Develop and present business insights to Sales Compensation leadership.
Develop and present business insights to Sales Operations management.
Develop attainment, productivity reports for performance management and cost analysis.
Develop test scripts for new plan year and / or new system enhancements.
Drive
Drive process improvements and efficiencies while being able to meet monthly close schedules.
Ensure
Ensure commissions and bonus calculations are done accurately and in a timely manner.
Ensure commissions calculations comply with the plan.
Ensure compliance with payroll policies and procedures.
Ensure Time Management and Execution Excellence.
Evaluate
Evaluate and analyze trends.
Execute
Execute ad hoc tasks when needed and collaborate with business partners (Sales Strategy, etc.).
Execute assigned projects as needed and recommend and deliver process improvements.
Execute standard and ad hoc reporting and analysis.
Gather
Gather, analyze, prepare and summarize appropriate recommendations to solve operational issues.
Handle
Handle commission results autonomously and continuously seek to improve existing processes.
Help
Help innovate and improve sales compensation systems and reports.
Identify
Identify Gaps and opportunities for Standardization and Improvement.
Lead
Lead assigned workstreams for design and operations of specific programs.
Lead quota and territory assignment and ongoing alignment.
Maintain
Maintain and help run the sales incentive compensation processes.
Maintain controls required for accurate payout of commissions.
Manage
Manage and track non-revenue measurements used in qualitative assessments and SPIF programs.
Manage controls required for accurate payout of commissions.
Manage monthly commissions results of Adobe's largest deals globally.
Manage projects, such as data analysis, process improvement, report building, commissions modeling.
Manage the monthly commission process for our sales teams and other commissionable employees.
Operate
Operate with minimal supervision on projects with significant interface across functions and groups.
Participate
Participate in salary surveys and / or industry surveys, ensuring accuracy and timely completion.
Participate in the data quality controls of the sales compensation system (Xactly Incent).
Participate in the monthly commission process for our Sales teams.
Perform
Perform ad hoc analysis and reporting as needed.
Perform ad hoc financial / business analysis.
Perform cost analysis or modeling of alternative incentive plan designs.
Perform testing and other support activities related to plan, quota, and compensation plan changes.
Perform testing to ensure new plan and / or system enhancements are producing desired results.
Prepare
Prepare and distribute commission plans to the Sales teams quarterly.
Prepare and Reconcile Commission Reports on a monthly and quarterly basis.
Prepare incentive expense reports for Finance.
Prepare quarterly Executive Summary for ORC.
Process
Process and quality orientation with high attention to detail.
Process corrections and adjustments as they arise via Excel, Salesforce or Xactly Incent.
Provide
Provide assistance with key initiatives within the Worldwide Field Incentives Team.
Provide excellent customer service to employees.
Provide expertise, support and training to the international teams on these plans.
Provide guidance on drafting, evaluating and compiling job descriptions and related documentation.
Provide insights on sales and performance.
Provide reporting and analysis of complex sales transactions and orders.
Provide reporting and analysis related to commission and bonus compensation.
Provide sign-off on completion of review process on a monthly and quarterly basis.
Provide Support and Lead Optimization on Compensation Processes.
Provide Support for Compensation Design and Quota Processes.
Provide various sales reports and training to sales and sales management.
Receive
Receive, investigate and resolve complex incoming inquiries related to variable compensation.
Reconcile
Reconcile sales compensation payments.
Research
Research Sales Credit questions from key Stake Holders.
Resolve
Resolve case inquiries and be a trusted advisor to our sales team.
Resolve complex inquiries in respects to variable compensation.
Review
Review and validate quotas and compensation data.
Review sales commission requests submitted by the Field Sales team.
Seek
Seek guidance and deliver proposed solutions on issues outside of normal scope.
Support
Support a global monthly process and cut-off as part of our sales and commissions process.
Support both Sales Ops and the greater Global Incentive teams with training and guidance.
Support the annual compensation planning process.
Track
Track inbound inquiries, disputes and escalations and ensure timely resolution.
Understand
Understand plan impact while communicating compensation results to sales.
Work
Work autonomously and continuously seek to improve existing processes.
Work with business managers to determine appropriate compensation plan for new hires / transfers.
Work with management on all sales incentive practices, policies, and plans.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Sales Compensation Analyst:
Most In-demand Soft Skills
The following list describes the most required soft skills of a Sales Compensation Analyst:
Written and oral communication skills
Analytical ability
Interpersonal skills
Problem-solving attitude
Attention to detail
Manage ambiguity
Reasoning
Organizational capacity
Detail-oriented
Self-motivated
