Main Responsibilities and Required Skills for Regional Human Resources Manager
A Regional Human Resources Manager is a professional who directs and oversees Human Resources operations. They review, recommend and implements HR policies and procedures and best practices. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Regional Human Resources Managers.
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Main Responsibilities of Regional Human Resources Manager
The following list describes the typical responsibilities of a Regional Human Resources Manager:
Achieve
Achieve position specific performance goals.
Adhere
Adhere to workplace and client specific compliance standards.
Administer
Administer and maintain all employee benefits.
Administer employee benefit and compensation programs and other HR company initiatives as required.
Administer employee benefits including COBRA.
Administer the employee recognition program.
Administer various human resources plans and procedures for all company personnel.
Advise
Advise and coach managers regarding employee relations cases.
Advise managers on attendance and performance issues and appropriate courses of action.
Analyze
Analyze market trends for competitive pay rates and incentive programs.
Assist with
Assist with advertising and marketing initiatives.
Assist with complex cases if needed.
Assist with the implementation of Human Resources and Company policies and procedures.
Assist with workforce planning initiatives for the department.
Bridge
Bridge gaps between management and employee addressing demands, grievances or other issues.
Build
Build strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
Choose
Choose the optimum recruitment channel and recruitment source.
Coach
Coach and counsels leaders on tactical issues and sensitive employee relations issues.
Coach and develop line managers around HR policies, processes and ways of working.
Coach any performance issues with the respective manager.
Co-lead
Co-lead discussions with Management.
Collaborate with
Collaborate with Leadership Team in maintaining company directory and other organizational charts.
Collaborate with the Health & Safety Manager for all safety matters.
Collect
Collect, analyze, and report on Human Resources related data.
Communicate
Communicate changes and updates as required.
Conduct
Conduct audits and maintaining personnel files.
Conduct investigations and, if required, manages the termination process.
Conduct investigations of identified employee relations (ER) issues.
Conduct reference checking.
Conduct research for negotiations preparation.
Conduct termination processing and exit interviews.
Conduct thorough and objective investigations when necessary.
Consult
Consult and review involuntary terminations.
Consult regularly with management and provide guidance / training when appropriate.
Consult with outside legal counsel as appropriate on human resources matters.
Coordinate
Coordinate and assist in return-to-work scenarios.
Coordinate collection of written content and photos for submission to quarterly Zone newsletter.
Coordinate with Operations Team to facilitate the J1 Visa program.
Coordinate work visa sponsorship and ensures maintenance of proper work authorizations.
Create
Create and maintains the Human Resources budget.
Create an induction process and ensure all new starters have an engaging on-boarding experience.
Create a sense of purpose / meaning for the team that generates followership beyond his / her.
Create, maintains and updates all employee and contractor files.
Design
Design and implement company policies that promote a healthy work environment.
Develop
Develop and execute employee communication strategies.
Develop and implements appropriate job design and job analysis programs to ensure internal equity.
Develop and participates yearly in creation of annual HR labour, benefits and training budgets.
Develop and Presents training in specialized Human Resources subjects.
Develop local training and leadership development programs.
Develop relationships built on trust and open communication.
Direct
Direct and oversee Human Resources operations.
Direct the employment activities for both certified and classified employees.
Document
Document and track employee training, certifications, and discipline.
Edit
Edit and draft correspondence to internal / external stakeholders.
Educate
Educate all Associates on diversity needs amongst store Associates and the external Customer base.
Educate management on Human resources best practices.
Educate the business on HR best practices to positively impact the business.
Encourage
Encourage decisions, processes and outcomes of the highest quality.
Enforce
Enforce the business units' adherence to company HR processes, procedures and policies.
Enhance
Enhance current processes for recruiting, on-boarding, benefits and compliance.
Ensure
Ensure accurate job descriptions are in place.
Ensure all employees receive necessary training.
Ensure bi-weekly and weekly payroll is processed on time and accurate.
Ensure business recruitment strategy includes recruitment and retention of diverse employees.
Ensure complete and thorough implementation of all safety measures.
Ensure compliance of all laws, employment practices and company policies.
Ensure compliance will all labor rules specific to the locality of the operation.
Ensure compliance with employment / labor laws & disciplinary matters.
Ensure compliance with federal and state laws governing various aspects of HR.
Ensure compliance with federal, state, and local regulations, including EEO, FMLA, and FLSA.
Ensure documentation is in place and strategize appropriate corrective action steps.
Ensure external document submissions are accurate and timely.
Ensure HR staff addresses employees' requests and grievances in a timely manner.
Ensure our policy and procedures are up to date with regulations.
Ensure training programs are consistently implemented for field personnel and as assigned.
Establish
Establish and maintains an effective and credible relationship with both management and employees.
Establish portfolios of potential candidates for hiring manager.
Establish the tactical and strategic Human Resource leadership at the plant level.
Evaluate
Evaluate benefit contract bids.
Evaluate plans for cost-effectiveness.
Evaluate training programs.
Execute
Execute action plans on diversity and inclusion.
Execute and manage our performance management, and employee development programs.
Facilitate
Facilitate and assist with implementing change management & organizational development activities.
Facilitate communication with employees, including responding to their questions.
Facilitate HR related change management activities.
Fine tune
Fine tune and implement successful onboarding of new employees.
Focus on
Focus on the development of skillset and experience for each team member.
Handle
Handle all performance plans and progressive improvement policies.
Identify
Identify and manage factors affecting employee morale and retention.
Identify learning gaps with team members and leaders, provide recommended options.
Identify management development needs, and actively participate in the succession planning process.
Identify workplace health and safety compliance issues that require follow-up or investigation.
Implement
Implement and execute all approved programs.
Implement company culture, values and policies.
Implement company leadership programs such as, annual leadership review and Leadership Journey.
Implement engagement events and activities, as assigned.
Implement HR policies and procedures.
Implement new sourcing methods (e.g. social recruiting and Boolean searches).
Implement talent management initiatives.
Implement various programs providing coaching and technical support to managers and employees.
Initiate
Initiate and track background checks.
Initiate, coordinate and participate in Store Job Fairs.
Integrate
Integrate inclusion, diversity, equity and accessibility in all of our programs and processes.
Interview
Interview, train and supervise hourly personnel and provides feedback on performance management.
Keep
Keep track of recruiting metrics (e.g. time-to-full-time and cost-per-full-time).
Know
Know and help grow the talent.
Lead
Lead and champion diversity and inclusion initiatives throughout the company.
Lead and / or participate in assigned business supporting and / or HR specific projects.
Lead new hire onboarding processes.
Lead organizational design / operating model work within the assigned business group.
Lead staff education concerning the implementation of new policies.
Lead the Alex Volunteer Program with an integrated ‘one workforce' philosophy.
Lead the delivery of ownership and Management of human resource policies, practices and programs.
Lead the onboarding process for new hires.
Leverage
Leverage people analytics for deeper solutions in order to drive business decisions.
Maintain
Maintain and audit HRIS System, daily, weekly, monthly.
Maintain an open door policy for all and act as a liaison between associates and managers.
Maintain employee confidence and protects operations by keeping information confidential.
Maintain internal Work Authorization Tracker.
Maintain job descriptions.
Maintain standards of conduct, demonstrates sound work ethics.
Make
Make recommendations on progressive discipline.
Manage
Manage and assist recruiters during hiring influxes.
Manage and maintain department records and reports.
Manage and resolve employee relations issues by partnering with client groups.
Manage bargaining agreements and alternative dispute resolution processes.
Manage complex and difficult HR projects cross-functionally.
Manage employee benefits.
Manage employee recognition programs and processes.
Manage human resources, employee relations and labour relations.
Manage On-boarding and Exit Interviews in coordination with other HR team members.
Manage orientation process for all new hires.
Manage regulatory compliance efforts.
Manage the compensation process for both hourly and salaried employees.
Manage the day-to-day performance of the department.
Manage the HRIS system, including accurate payroll records.
Manage the recruitment and selection process.
Manage the talent acquisition process internally and externally.
Mediate
Mediate and resolve employee relations issues.
Monitor
Monitor and advise on legislative and / or corporate policy issues in HR matters.
Monitor compliance with company policies, practices and procedures.
Monitor performance evaluation program and revises as necessary.
Monitor the accomplishment of team and individual goals and objectives.
Monitor the performance evaluation program and revises as necessary.
Oversee
Oversee benefits and leave of absence administration.
Oversee employee disciplinary meetings, terminations, and investigations.
Oversee employee information and ensure accuracy.
Oversee joint health and safety committees moderation.
Oversee new hire orientation and ensure effective employee onboarding in first 90 days.
Oversee the new hire orientation program for Hilton Garden Inn and Homewood Suites.
Oversee up-to-date job descriptions and policies.
Oversee Workplace Health and Safety activities / initiatives.
Participate
Participate in approved salary surveys as needed.
Participate in job fairs and career events.
Participate in the selection of candidates at all levels of the organization.
Partner
Partner with the plant and support the implementation of company-wide Human Resource projects.
Perform
Perform any other duties as assigned by supervisor.
Perform cross functional duties or other duties consistent with the position as assigned.
Perform other duties as required.
Prepare
Prepare contract amendments as required.
Prepare employee termination notices and related documentation, and conduct exit interviews.
Prepare employment offers and all other necessary hiring documentation.
Prepare HRIS for a potential move of payroll inhouse.
Prepare offer letters, onboarding, and training programs.
Prepare reports and recommends procedures to reduce absenteeism and turnover.
Pre-Screen
Pre-Screen / pre-qualify candidates to present to hiring managers for collaboration and approval.
Promote
Promote professional growth for employees.
Provide
Provide active, intentional leadership to the staff and leaders.
Provide a culture where the employee comes first.
Provide advice regarding the handling of grievances.
Provide backup support for payroll processing.
Provide day-to-day HR operational services, including recruitment, training and employee relations.
Provide focus and direction for performance management activities.
Provide guidance and training as necessary to develop crew.
Provide guidance to managers on appropriate handling of employee matters.
Provide input / develop workforce / succession planning as well as plan business unit restructuring.
Provide insight / make recommendations regarding talent-related decision making.
Provide interpretation as required.
Provide leadership and day-to-day HR oversite to multiple sites.
Provide monthly HR reports to the executive team and ad hoc reports as required.
Provide service and leadership in all areas to all employees.
Provide strategic leadership.
Provide timely, accurate and thorough performance and appraisal reviews for supervised employees.
Provide timely reporting of key metrics and insights to drive decisions and improve processes.
Recruit
Recruit, interview, and work with Service Center Manager in filling open positions.
Recruit new employees as needed using multiple resources.
Register
Register new employees and update employee information as required.
Report
Report on employee turnover and other HR Metrics.
Represent
Represent the Company at personnel-related hearings and investigations.
Respond to
Respond appropriately to employee questions and concerns in a timely manner.
Respond to internal and external HR related inquiries or requests and provide assistance.
Respond to unemployment claims.
Review
Review and approve all employee related activities in accordance with applicable legislation.
Review, recommend and implement HR policies and procedures and best practices.
Revise
Revise procedures, reports etc. periodically to identify hidden risk or non-conformity issues.
Rewrite
Rewrite job descriptions as necessary.
Schedule
Schedule and coordinate phone, in-person, and video interviews for candidates.
Serve
Serve as back-up to director responsibilities with Salary Board.
Set up
Set up training content and disseminate this content within the company as needed.
Share
Share and apply industry trends to critical initiatives.
Stay
Stay in touch with external leading practices, customize and apply when relevant.
Stay up-to-date on labor legislation and inform recruiters and managers about changes in regulations.
Streamline
Streamline processes for performance reviews and promotions.
Supervise
Supervise the recruiting team and report on its performance.
Support
Support and ensure business strategy is aligned with day to day employee management practices.
Support current and future business needs through the recruitment and development of employees.
Support departments in the development and delivery of strategic HR plans to fit with the overall.
Support employees by resolving Human Resources related questions and issues.
Support employees to address concerns and to facilitate discussions as required.
Support & facilitate performance management with the operations (site specific).
Support growing and diverse organization of 400+ team members including Physicians and Contractors.
Support HR team in communicating and executing recruitment strategies in the assigned region.
Support leaders implementing change initiatives and responding to challenges.
Support talent acquisition and on-boarding for Store positions.
Support talent management in recruitment and retention programs.
Support TEL with all Human Resources support while ensuring policy and procedure compliance.
Support the coordination of local training opportunities as they relate to the client group.
Take
Take an active role in resolving problems.
Take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
Track
Track record of delivering well-organized and accurate work.
Train
Train, direct and motivate staff.
Train leaders on required procedures and ensure accountability is understood.
Train supervisors on effective performance appraisal.
Understand
Understand the business, employee population, and how HR can provide value-added services.
Update
Update / maintain company policies, as well as handbook.
Uphold
Uphold relevant statutes and regulations in the administration of HR services.
Work with
Work closely with Finance on budgets, salaries and payroll.
Work to develop succession plans.
Work with direct report in the development of annual plans and objectives.
Work with outside professionals on legal, compliance and / or benefits.
Work with Research / grant / budget staff on confirming funding availability.
Work with senior leadership on determining the best employee goals, metrics, and drivers.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Regional Human Resources Manager:
Employee Relations
Performance Management
Business
Business Administration
Management
Manufacturing Environment
Microsoft Office
Organizational Development
HRIS
Outlook
Manufacturing
Employment Law
SPHR
CHRP
Payroll
Workday
Talent Acquisition
Talent Management
Change Management
HR Best Practices
SHRM-CP
Business Acumen
HR Disciplines
FNLA
ADA
Labor Law
Labor Relations
Most In-demand Soft Skills
The following list describes the most required soft skills of a Regional Human Resources Manager:
Written and oral communication skills
Interpersonal skills
Organizational capacity
Problem-solving attitude
Analytical ability
Attention to detail
Leadership
Presentation
Organized
Work independently with little direction
Bilingualism
Multi-task
Negotiation
Coaching
Time-management
Detail-oriented
Self-motivated
Collaborative
Self-starter
Flexible
Creative
Integrity
Conflict resolution
Results-oriented
Confident
