Main Responsibilities and Required Skills for Office Administrator

office administrator working

An Office Administrator is a is a professional who oversees the office administrative activities. They are responsible for coordinating and scheduling meetings and Handling all incoming and outgoing correspondence, including mail, calls, and emails. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Office Administrators.

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Main Responsibilities of Office Administrator

The following list describes the typical responsibilities of an Office Administrator:

Adhere

Adhere to all safety procedures.

Administer

  • Administer employee application process.

  • Administer post adoption requests in a timely manner.

  • Administer the Police Reference Checks required by Glenview's Leading with Care Policy.

Advise

Advise patients of all appointments and any appointment preparation requirements.

Answer

  • Answer electronic enquiries.

  • Answer e-mails, phone calls and voice messages in a timely matter.

  • Answer incoming calls and greet office visitors professionally and courteously.

  • Answer phone calls and redirect them when necessary.

  • Answer phone for office, delegate calls / take messages.

  • Answer phones for facility.

  • Answer phones, respond to messages and handle inquiries from CCF stakeholders.

  • Answer phones, work with walk-in clients, assist agents in day-to-day administrative tasks.

  • Answer and direct a high volume of calls on a multiline switchboard.

  • Answer and screen telephone calls in a professional and timely manner.

  • Answer, screen and forward all incoming calls to venue, as well as greet visitors at the front desk.

  • Answer emails promptly or directs them to appropriate employee / contractor.

  • Answer telephone and electronic inquiries and relay telephone calls and messages.

  • Answer the phone and assist in customer service requests as needed.

  • Answer the phone, direct calls, take messages.

  • Answer the phone, take messages, and handle patient inquiries.

Appointment

Appointment scheduling and meeting arrangements- with schools and employees.

Approve

Approve expenditures in accordance with established guidelines.

Arrange

  • Arrange, coordinate, and schedule meetings.

  • Arrange external print & plotting orders.

  • Arrange for the repair and maintenance of the office space and equipment.

  • Arrange virtual meetings and conference calls.

Assembly

Assembly and prepare policies to be mailed as required.

Assign

  • Assign desks, workstations and offices to visitors, contractors, and lab staff as required.

  • Assign jobs to each estimator.

Assist with

  • Assist customers with obtaining information required for payment of invoices.

  • Assist finance with expense reconciliations.

  • Assist Help Desk in ticket systems during down times.

  • Assist in administrative duties to run store administration.

  • Assist in allocating time to projects as directed by the project manager or practice leader.

  • Assist in event planning and preparations, including new employee orientation.

  • Assist in gathering campaign stats and analytics.

  • Assist in planning and arranging company events including organizing catering.

  • Assist in preparing and posting inventory transactions.

  • Assist in preparing of staff reviews / self-evaluations.

  • Assist in the compilation of data for various reports.

  • Assist in the preparation of department reports, budgets and expenses as needed.

  • Assist in writing simple documentation for customer.

  • Assist manager with maintaining attendance documentation.

  • Assist Sales & Marketing with Tradeshow Preparation, Graphics, Flyers.

  • Assist Sr. team leader and management in daily activities.

  • Assist the Accounting staff as needed.

  • Assist the accounting team with accounts payable.

  • Assist Vendors / Contractors when they arrive on-site.

  • Assist with accounts receivable monitoring and follow ups.

  • Assist with basic accounts payable and accounts receivable tasks.

  • Assist with Dealer trades.

  • Assist with evening and weekend activities as required.

  • Assist with external referrals to other specialists and programs (i.e. specialists, tests etc).

  • Assist with filing of paperwork and documents per request of the Office Manager.

  • Assist with maintaining and updating the Toronto office page on company intranet.

  • Assist with new student orientation.

  • Assist with planning and implementing Associate activities.

  • Assist with sales follow-up and reporting.

  • Assist with the hiring and on-boarding of staff throughout the summer.

  • Assist with the preparation of various reports.

  • Assist with vaccine fridge.

Attend

  • Attend Board Meetings (held in-person and online) , record minutes.

  • Attend General Meetings of Members.

Backup

Backup Office Admin for greeting and communicating with customers.

Book

Book appointments, manage traffic flow, and maintain schedules.

Build

  • Build effective working relationships with colegues clients and auditors.

  • Build positive working relationships with clients, suppliers and other staff.

Calculate

Calculate and match sale proceeds with expected discharge statement.

Capture

Capture action items from meetings and follow up to ensure timely completion.

Carry out

  • Carry out administrative activities of establishment.

  • Carry out first level repair utilizing basic technical.

Check

  • Check and validate health cards.

  • Check for client work orders, payment options etc.).

  • Check voicemail and respond to messages in a timely manner.

Claim

  • Claim petty cash & report expenses.

  • Claim adjusting and / or legal office experience helpful, but not necessary.

Client-Focused

Client-Focused agency with AWESOME clinical / support team.

Close

Close out books at fiscal year end and administrate year end bookkeeper files.

Collaborate

  • Collaborate with others and works well in a team environment.

  • Collaborate with doctor to help with medical examinations, schedule tests and order supplies.

Collect

  • Collect and process the appropriate paperwork for families in the home study process.

  • Collect mail and prepare and post mail and mail bags daily.

  • Collect, prepare, and format information / data for meetings.

Communicate

  • Communicate all personnel and policy changes to management and implement HR policy.

  • Communicate / distribute all pertinent Human Resources information to location employees.

  • Communicate office supplies needs.

  • Communicate relevant information and file important documents.

Complete

  • Complete accurate clinic billing and follow up on accounts receivable as required.

  • Complete assignments with a high degree of accuracy while working in a timely and efficient manner.

  • Complete forms in accordance with company procedures.

  • Complete general administrative office task.

  • Complete Onboarding of New Employees processes.

  • Complete operational requirements by scheduling and assigning employees.

  • Complete quotes for customers.

  • Complete the daily administrative tasks in Accuro and oversees task management.

  • Complete third party forms and letters in compliance with the legal requirements.

Conduct

Conduct patient assessments including vital signs, history, and prepare details for physicians.

Confirm

Confirm assigned tasks are completed in a timely manner.

Consolidate

Consolidate actual scan data to generate various reports.

Consult

Consult customers regarding their slab / tile selections.

Contribute to

Contribute to and build project management critical paths and work plans.

Coordinate

  • Coordinate any special projects for continuous improvement.

  • Coordinate internal resources and third parties / vendors for execution of projects / duties.

  • Coordinate inventory buying, issue purchase orders, follow-up tracking / freight logistics.

  • Coordinate meetings and record meeting minutes.

  • Coordinate office staff activities to ensure maximum efficiency.

  • Coordinate our supply chain procedures to maximize quality of delivery.

  • Coordinate project deliverable.

  • Coordinate scheduled activities related to volunteer training.

  • Coordinate thank you / welcome letters for new households on a continual.

  • Coordinate travel bookings with assistance of company travel agent.

  • Coordinate with all other departments within the company.

  • Coordinate with other departments to ensure compliance with established policies.

Correspond

Correspond with customers regarding payments.

Create

  • Create and file work expense reports.

  • Create and update records and databases with personnel, financial and other data.

  • Create an energetic, positive, welcoming, and professional first contact for clients.

  • Create Custom Labels, Signs, graphics for marketing.

  • Create lasting relationships with seniors and their loved ones.

  • Create travel arrangements and hotel accommodations for employees and guests.

Delegate

  • Delegate and ensure work is done accurately and in a timely manner.

  • Delegate work to office support staff.

Develop

  • Develop and maintain a supportive learning community.

  • Develop copy and execution for marketing campaigns for new business.

  • Develop existing processes into standard work instructions.

  • Develop understanding of individual client circumstances for assigned client relationships.

Direct

Direct visitors to the appropriate person and office.

Discover

Discover the advantages of working as an Office Administrator in Weyburn!.

Distribute

Distribute keys, parking passes, and manage visitor parking processes.

Document

Document work order / service requests for residents.

Double

Double check all returning items and counter check with credit memos created by accounting head.

Duplicate

Duplicate maintenance stockroom purchase orders created by Purchasing Supervisor into MP2.

Edition

Edition des factures, avoirs, sur un logiciel comptable « E-assur ».

Engage

Engage with clients in a friendly and professional manner while actively listening to their concerns.

Enjoy

Enjoy helping with event planning in the workplace.

Ensure

  • Ensure adherence to protocols and policies.

  • Ensure all agreed collateral moves are completed, with the appropriate systems updated as record.

  • Ensure all areas in the office are sanitized throughout the day following strict COVID-19 protocols.

  • Ensure all information is input correctly, accurately and quickly.

  • Ensure and monitor procedures for record keeping.

  • Ensure a system is always in place and in use by all relevant parties.

  • Ensure complaints, questions, concerns, and suggestions, from employees, are adequately addressed.

  • Ensure completion / creation of digital checklists.

  • Ensure compliance with procedures.

  • Ensure daily checklist is complete and verify end of day process is completed.

  • Ensure issues are resolved, processed and closed within established guidelines and procedures.

  • Ensure knowledge of staff movements in and out of organization.

  • Ensure messages left for patients are clear and contain information required by patient.

  • Ensure month end is completed.

  • Ensure office is clean and presentable at all times.

  • Ensure overall guest satisfaction.

  • Ensure pre-invoices are sent on a weekly basis for invoicing.

  • Ensure resource availability and allocation.

  • Ensure site and assets are secure and locked at end of day.

  • Ensure tables clean and chairs set.).

  • Ensure updated requisitions and instructions are available to C-endo.

  • Ensure work area is clean and organized.

Enter

  • Enter all fleet expenses, job costing, and A / P invoices.

  • Enter all jobs into job costing excel program.

  • Enter applicants onto an Applicant Flow Log.

  • Enter new patients into the patient database.

  • Enter post op and follow up appointments into computer.

Establish

  • Establish a lasting impression of personal service and hospitality, well beyond the norm.

  • Establish and maintain relationships with third parties / vendors.

Evaluate

  • Evaluate employee and company needs and negotiate with vendors.

  • Evaluate their performance and participate in professional growth.

Explain

Explain promotions and pricing to customers.

Facilitate

Facilitate payment of invoices due.

Follow

  • Follow all local, provincial, and School guidelines as they apply to student admissions.

  • Follow procedures for record retention – vendor and client information, company documentation.

  • Follow processes and guidelines for Meeting Management, Catering and T&E reconciliation.

Follow-Up

  • Follow-Up on lab results and doctor requests.

  • Follow up with customers on payments.

  • Follow up customer calls where necessary.

Format

Format and distribute safety alerts and binders.

Fulfill

Fulfill supplies and employment verification requests.

Generate

Generate purchase order requisitions.

Get

Get things done quickly, and naturally operate with a sense of urgency.

Greet

  • Greet all students and address their inquiries related to schedule, payments etc..

  • Greet and assist onsite guests.

  • Greet customers and intake customer information while following patient privacy regulations.

  • Greet customers, vendors, and guests.

  • Greet patients upon arrival, register, confirm all relevant details.

  • Greet and registers patients in a friendly and professional manner.

  • Greet visitors, provide information requested, route visitors to the appropriate party.

  • Greet visitors to the office and direct them appropriately.

Handle

  • Handle a high volume of inbound calls from clients in a prompt and professional manner.

  • Handle all telephone calls.

  • Handle HR duties including on-boarding and terminating employees as well as benefit information.

  • Handle expenses and billing cycles.

  • Handle multiple requests for residents and assigns duties to appropriate departments.

Hand out

Hand out and review work orders with Installers daily.

Help

  • Help manage open projects by tracking progress and ensuring deadlines are met.

  • Help pick orders as required.

  • Help prepare project presentations and monthly reports . #.

  • Help research and run employee events.

  • Help display vehicles in the show room and the parking lots for new and previously used vehicles.

  • Help with general office tasks (processing mail, photocopying, faxing, etc).

Identify

  • Identify and resolve inconsistencies and issues with staff, vendors, and clients.

  • Identify and assist in developing and securing both new business and new business.

Implement

  • Implement and adhere to all school policies.

  • Implement cost saving strategies, authorizes purchases.

  • Implement template changes across all document types at the local office level.

Improve

Improve the customer's experience.

Initiate

  • Initiate new client contacts as well as develop and maintain relationships with existing clients.

  • Initiate new hourly employees in Dayforce and walks them through all necessary forms.

  • Initiate practical assessments of potential new hires for both the MA and MOA roles.

Input

Input documents and new hourly employees into Dayforce.

Interact with

  • Interact with directors and assists with their activities.

  • Interact with various other departments in relation to A&M projects.

Issue

Issue and set up new project in our time tracking tool.

Keep

  • Keep databases in check and update them regularly.

  • Keep office area and break room clean and tidy.

  • Keep Office Organized and Clean.

  • Keep up-to-date with and effectively use technology and media in the classroom.

  • Keep work area and office clean and tidy.

Learn

Learn our restaurant and retail software and provide Demo webinars, presentations.

Locate

Locate and define new process improvement opportunities.

Maintain

  • Maintain adequate inventory of office supplies including forms.

  • Maintain all documents in file as per state and federal guidelines.

  • Maintain all manner of stationery supplies.

  • Maintain and ensure the accuracy of the organization's databases.

  • Maintain appointment diary either manually or electronically.

  • Maintain a professional demeanor.

  • Maintain business expenses and AMEX reconciliations.

  • Maintain Church records, produce church directory.

  • Maintain clinical program supplies.

  • Maintain company policy and procedure standards.

  • Maintain computerized information filing system.

  • Maintain electronic and hard files.

  • Maintain employee contact information and equipment lists, update frequently.

  • Maintain Employee Photo Database.

  • Maintain files and records so they remain updated and easily accessible.

  • Maintain general cleanliness of office area and kitchen area.

  • Maintain historical records by filing documents.

  • Maintain internal calendars (e.g. "lunch and learn” seminars, meeting room bookings).

  • Maintain list of employees.

  • Maintain, manage and streamline company systems.

  • Maintain manuals for office management and tutors.

  • Maintain necessary product knowledge.

  • Maintain Office Access pass card database.

  • Maintain office facilities.

  • Maintain office printers and copiers.

  • Maintain office supplies as necessary.

  • Maintain personnel files and employee database.

  • Maintain professionalism under pressure.

  • Maintain records and manage document control requirements.

  • Maintain stock lists and order office supplies as needed.

  • Maintain swipe cards and distribute as required.

  • Maintain the cleanliness of common areas, such as main reception, meeting rooms and coffee areas.

  • Maintain the electronic filing system with accuracy and precision.

  • Maintain the office condition and arrange necessary repairs.

  • Maintain validity of administrative procedures including telephone extension lists.

  • Maintain various accounting related spreadsheets.

  • Maintain zero hour list and send status letters on a monthly basis.

Make

  • Make adjustments and minor repairs.

  • Make calls and sends letters when appropriate.

  • Make travel arrangements as necessary.

  • Make travel arrangements and secure dining reservations as needed.

Manage

  • Manage agendas / travel arrangements / appointments etc. for management.

  • Manage agendas / travel arrangements / appointments etc. for the office.

  • Manage all day-to-day aspects of the office.

  • Manage all domestic and international travels arrangement for Executives, team members and guests.

  • Manage and circulate quotes for proper approvals.

  • Manage and monitor inventories and online product information.

  • Manage and nurture existing customers to achieve long-term relationship.

  • Manage and route phone calls appropriately.

  • Manage any schedule changes and ensure everyone is communicated with and on track.

  • Manage clinic scanning, incoming faxes and 4 Line telephone system.

  • Manage company assets (e.g., laptops, monitors, and other tech).

  • Manage company intake email & forwarding.

  • Manage corporate credit card program and prepare credit applications.

  • Manage delivery of kitchen and office supplies / food.

  • Manage e-mail correspondence with customers and suppliers.

  • Manage health and safety related programs to ensure a safe and secure work environment.

  • Manage insurance and get quotes on required courses and programs.

  • Manage length of service recognition.

  • Manage office and executive calendars, including managing travel.

  • Manage office telephone system, cell phones and monitor cell phone packages.

  • Manage policies and systems.

  • Manage requests from Customer Care Centre and aid in customer resolution and satisfaction.

  • Manage and executes various projects simultaneously for multiple departments.

  • Manage shipping and receiving.

Meet

Meet all quality standards and expectations in accordance with Best Practices.

Monitor

  • Monitor and provide regular updates on budget.

  • Monitor performance against budget with regular variance reporting.

  • Monitor reception voice mail - update message as required.

  • Monitor stock and order office supplies.

  • Monitor supply inventory to ensure tools and technical products are available.

  • Monitor the production staff.

Obtain

Obtain the required information and completes all documents required to prepare for a sale.

Operate

  • Operate office equipment, copy machines, sort and distribute mail.

  • Operate social media account, post regularly to maintain the activity of the account.

Order

  • Order and disseminate all printed documents.

  • Order and maintain supplies for the clinic.

  • Order, control and manage all paper and site supplies.

  • Order food for luncheons and other meetings as required.

  • Order / manage all office supplies / services from vendors.

  • Order Outstanding Foods Swag through different vendors.

  • Order supplies and catering for meeting and events.

Organize

Organize and maintains administrative files, correspondence and other records.

Oversee

  • Oversee and co-ordinate office administrative procedures.

  • Oversee the ordering, fulfillment and delivery of all venue gear.

  • Oversee the successful completion of projects and manage staff.

Participate

  • Participate and administer updates to company policies and procedures.

  • Participate in Bill Review process to ensure Client Job results are appropriate.

  • Participate in committees or working groups on site as needed.

  • Participate in project launch and production meetings.

Perform

  • Perform all bookkeeping duties using accounting software, including Sage 50, and Excel.

  • Perform basic account payable duties.

  • Perform customer collection calls.

  • Perform diagnostic testing and other pre-exam testing as required.

  • Perform end of day balancing of credit cards, cash, and cheques.

  • Perform internal audits during production runs to ensure cleanliness, safety, and quality control.

  • Perform other duties / participate in special projects as assigned.

  • Perform other related office administrative duties as required.

  • Perform pre-vacate, move-in and move-out inspections.

  • Perform tasks on an as-needed basis as directed by the Campus Director or other staff members.

  • Perform work related errands as requested, such as going to the bank and the post office as needed.

  • Perform work-related errands (bank, post office) as requested.

Plan

  • Plan and facilitate monthly staff lunches.

  • Plan, organize and coordinate meetings, conference calls and events.

  • Plan and organize social committee and company functions (Christmas Party, BBQ, golf, etc.).

Prepare

  • Prepare all inbound and outbound MHF paperwork for departments.

  • Prepare and distribute contracts and supporting documents.

  • Prepare and format page presentation.

  • Prepare and review workflow reports for director.

  • Prepare and update information and emergency contact sheets for all buildings.

  • Prepare and Verify monthly Credit Card reconciliation (s) and expense reports.

  • Prepare AP payment-run bi- weekly, and send out remittance to vendors.

  • Prepare documents and make meeting minutes.

  • Prepare documents required for outbound shipments (CUSMA, Commercial Invoice, BOL, etc.).

  • Prepare expense reports for senior management.

  • Prepare meeting rooms for CEO's meetings.

  • Prepare, review, and / or edit real estate template documents.

  • Prepare schedules for truck deliveries and shipments each day.

  • Prepare employee deduction check to CRA.

  • Prepare shipping documents (like invoices, purchase orders and bills of lading).

  • Prepare weekly and monthly reports, using Pilot software.

Prioritize

Prioritize incoming requests based on business impact 
.

Process

  • Process and report on office expenses.

  • Process and route apropriately incoming phone calls / e-mails.

  • Process debit / credit / cash / gift card transactions.

  • Process HRIS / personnel data changes.

Produce

Produce and distribute Office Newsletter with Manager approval.

Promote

  • Promote a positive safety culture with a target for zero injuries.

  • Promote the clinic culture.

Provide

  • Provide ad-hoc administrative support.

  • Provide administrative assistance to office leadership.

  • Provide administrative support for management team.

  • Provide administrative support for the branch's sales team.

  • Provide administrative support to coworkers and management.

  • Provide administrative support to management and purchasing departments.

  • Provide administrative support to the sales and customer service departments.

  • Provide clerical support to the Regional Distribution Centers.

  • Provide coverage of the reception area during office hours as needed.

  • Provide day to day admin support.

  • Provide general administrative support to both internal employees and external customers.

  • Provide guest support by arranging key cards, desk space and general IT access.

  • Provide information to the external accountant who creates the company's financial statements.

  • Provide office assistance to senior executives.

  • Provide outstanding service to customers.

  • Provide professional teaching of the Saskatchewan Polytechnic Office Administration Curriculum.

  • Provide some holiday coverage at our other North West location (Hanson Ranch Plaza).

  • Provide superior customer service and care.

  • Provide support for other individuals or Practices, as necessary from time to time.

  • Provide support to members of the Board of Directors as required.

  • Provide support to various departments as assigned by the Supervisor, HR & Admin Services.

  • Provide timely customer service to all internal and external customers.

  • Provide various administrative support for the employees and the management.

Purchase

Purchase office supplies, maintain inventory records and source new suppliers for different needs.

Receive

  • Receive and distribute all incoming mail, prepare all outgoing mail and coordinate courier requests.

  • Receive and distribute faxes.

  • Receive and redirect incoming calls and emails in a courteous and professional manner.

  • Receive and sort daily mail and deliveries.

  • Receive calls and greet visitors in a professional and personable manner.

  • Receive, log, and distribute incoming packages.

  • Receive orders from customers or sales representatives and enter into database for shipment.

  • Receive packages / couriers and distribute to relative personnel.

  • Receive all payables and reviews / prepares checks.

  • Receive and sends courier packages and hard-copy mail.

Recommend

Recommend appropriate solutions or alternative options to resolve customer needs.

Reconcile

  • Reconcile any receiving discrepancies.

  • Reconcile monthly bank statements.

Record

  • Record all communication details / actions in Bullfrog's customer information system and Salesforce.

  • Record and relay messages.

  • Record necessary information within our database.

Refer

  • Refer all inquiries to the proper individuals and departments within the organization.

  • Refer and / or redirect calls, e-mails, or visitors as applicable.

  • Refer and / or redirect calls, emails, or visitors as applicable.

Reply

Reply to incoming phone calls as required & move onto appropriate channels.

Report

Report any updates or pertinent issues that need addressing to the T&C Lead.

Request

Request desk copies of textbooks from relevant publishers for courses that are under development.

Research

  • Research on developers and projects.

  • Research, planning and buying of promotional items.

Resolve

  • Resolve administrative problems and inquiries.

  • Resolve and / or escalate issues identified in sales contracts.

Respond to

  • Respond in writing to all Board members within 24 hours.

  • Respond or appropriately forward email requests received to the reception inbox.

  • Respond positively and is eager to build on existing skill set.

  • Respond to and successfully resolves customer concerns in a timely manner.

  • Respond to inquiries from the customer through emails and phone calls.

Review

  • Review each referral and determine urgency based on set criteria.

  • Review, evaluate and implement new administrative procedures.

  • Review expenses for accuracy and reasonability.

  • Review fee quotation spreadsheet.

  • Review supplier invoices for anomalies.

Scan

  • Scan and upload records into the Company's document management system.

  • Scan, copy, print documents.

Schedule

  • Schedule appointments to production.

  • Schedule consultations and appointments.

  • Schedule meetings and travel arrangements for the company employees and the management.

Seek

Seek continuous improvement in resident liaison procedures.

Send

Send out same day and overnight couriers.

Set-up

  • Set-up and maintain customer ERP and EDI accounts.

  • Set-up and maintain new item files.

  • Set-up new trade accounts.

  • Set-up online payments and cheque runs as directed by the Accountant.

Ship

Ship / receive packages as necessary.

Sign in

Sign customers in and out and collects all necessary payments.

Sort

Sort and distribute communications in a timely manner.

Staff

Staff pricing on retail purchases in Parts Department.

Stay current with

Stay current with changes in employment regulations, assuring all postings are up to date.

Submit

Submit new vendor or reactivation set up.

Supervise

Supervise, train, coach and assign tasks to the administrative / financial staff.

Support

  • Support, develop and execute affinity programs for donor and volunteer recruitment.

  • Support managers and employees through a variety of tasks related to organization and communication.

  • Support new employees with onboarding.

  • Support orientation sessions for the new students as needed.

  • Support patients in filling medical forms at the clinic to avoid errors and inaccurate information.

  • Support sales goals of the agency or specialist department as communicated.

  • Support the administrative functions of the campus to enhance the student experience.

  • Support the coordination of client events.

  • Support to Finance and Project Teams.

Take

  • Take initiative in planning social events and team outings.

  • Take minutes at meetings as necessary.

  • Take & place lunch orders for employees.

  • Take accurate messages with a high degree of professionalism and courtesy.

Track

  • Track history of lost time accidents and First Aid Incidents.

  • Track stocks of Inventory and place orders when necessary.

Transcribe

  • Transcribe and proofread legal documents.

  • Transcribe a variety of documents and reports including patient files and medical reports.

Travel

Travel Bookings for Management team and Western Sales Meetings.

Troubleshoot

Troubleshoot office systems and machines (photocopier, mailing system, etc.).

Understand

  • Understand and facilitate processes.

  • Understand, display, and embrace the company's culture.

  • Understand the process flow from trade inception to close out.

Undertake

Undertake other projects and duties as assigned by the Executive Director.

Update

  • Update and manage office seating plans.

  • Update clients on referral dates & follow up appointments.

  • Update employee files and order any employee related equipment / signs.

  • Update and maintains office policies and procedures.

  • Update and maintains Staff contact list / Resident admissions and discharges accordingly.

  • Update voice messaging system, update employee phone directory.

Use

  • Use all current Corporately approved software programs.

  • Use Excel to generate data and reports, making sure all information is up to date and accurate.

Validate

Validate all Purchase requisitions and troubleshoot with all problem Purchase orders.

Verify

Verify Payment Terminal payments.

Visit

Visit each resident prior to work commencing to introduce and communicate the scope of works.

Work with

  • Work closely with existing systems to ensure our databases and CRM is up to date and accurate.

  • Work closely with leaders to assist in the setting up of various operational processes.

  • Work closely with Marketing Director and Admissions and Outreach Coordinator.

  • Work closely with Marketing Manager on compliance safety accounts.

  • Work closely with sister school to achieve new center goals.

  • Work closely with staff and students to supervise and maintain orderly operations for the school.

  • Work closely with the recruiter and hiring managers to schedule candidate interviews.

  • Work cross-functionally with other departments to support the various departments.

  • Work for a top-tier organization in the Finance and Professional Services Industry.

  • Work in a position of trust with vulnerable adults (residents).

  • Work in single or multiple skill sets or queues over different channels of customer contact.

  • Work on special projects with or for the Director of Operations on an as needed basis.

  • Work stations are spaced to allow for physical distancing.

  • Work with cross functional teams in supporting LinkedIn return to the workplace safely.

  • Work with OfficeTeam to get placed in this excellent opportunity.

Write

  • Write and distribute email, correspondence memos, letters, faxes and forms.

  • Write and distribute email in both.

  • Write and distribute routine correspondence.

  • Write, coordinate and execute promotional, sales and programming campaigns from start to finish.

Most In-demand Hard Skills

The following list describes the most required technical skills of an Office Administrator:

  1. MS Excel

  2. Customer Service

  3. MS Word

  4. Office Administration

  5. MS Outlook

  6. Computer

  7. Microsoft Office

  8. MS Powerpoint

  9. Accounting

  10. Quickbooks

  11. Bookkeeping

  12. Data Entry

  13. Medical Terminology

  14. Business Administration

  15. Accuro

  16. Client Focus

  17. Medical Office Environment

  18. Administration

  19. Computer Applications

  20. Business Equipment

  21. Reception

  22. Payroll

  23. Valid Driver's License

  24. Office Environment

  25. Office Management

  26. Sales

  27. Typing

  28. Electronic Medical Records System

Most In-demand Soft Skills

The following list describes the most required soft skills of an Office Administrator:

  1. Written and oral communication skills

  2. Organizational capacity

  3. Attention to detail

  4. Multi-task

  5. Interpersonal skills

  6. Time-management

  7. Problem-solving attitude

  8. Work independently with little direction

  9. Organized

  10. Detail-oriented

  11. Team player

  12. Priority management

  13. Flexible

  14. Positive attitude

  15. Self-motivated

  16. Personal suitability

  17. Self-starter

  18. Accurate

  19. Analytical ability

  20. Professionalism

  21. Bilingualism

  22. Leadership

  23. Work ethic

  24. Proactive

  25. Friendly

  26. Adaptable to changes

  27. Work under pressure

  28. Reliable

  29. Confident

  30. Quick learner

  31. Punctual

  32. Repetitive tasks

  33. Resourceful

  34. Energetic

  35. Critical thinker

  36. Tight deadlines

  37. Enthusiastic

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