Main Responsibilities and Required Skills for a Lube Technician

A Lube Technician is a professional who specializes in providing maintenance and basic servicing for vehicles, ensuring their smooth operation and longevity. They perform routine maintenance tasks, such as oil changes, filter replacements, and fluid checks. Their expertise helps keep vehicles in optimal condition, preventing major issues and improving overall performance. In this blog post, we will delve into the primary responsibilities and the most in-demand hard and soft skills for Lube Technicians.

Get market insights and compare skills for other jobs here.

Main Responsibilities of a Lube Technician

The following list describes the typical responsibilities of a Lube Technician:

Achieve

Achieve productivity goals as assigned by the manager.

Add

Add oil, start vehicle, check oil pressure gauge, check oil dipstick.

Adhere to

Adhere to all applicable safety standards along with all operational policies and procedures.
Adhere to strict deadlines and complete tasks in a timely manner.

Advise

Advise service advisor of change in a vehicles status.

Alert

Alert Management of any unsafe conditions immediately.

Apply

Apply the application of the product properly as per the managers directions.

Assist in

Assist all other Technicians in the shop as needed.
Assist and learn from other team members.
Assist customers in making correct decisions for preventive maintenance needs.b.
Assist in general repair and maintenance tasks.
Assist in maintaining inventory of service kits, lubes, oils and other supplies.
Assist in other service department roles as required by management.
Assist in performing Oil changes and Tire Changes.
Assist Licensed Technician to diagnose vehicle problems using proper procedures.
Assist Licensed Technician with vehicle repairs and maintenance.
Assist with wheel alignments and balancing.

Build

Build customer loyalty and retention through trust, workmanship and reputation.

Change

Change car and truck tires.
Change engine oil / filter, and perform other minor repairs.
Change oil, change / rotate tires, and perform minor maintenance / repair tasks as assigned.

Check

Check and adjust all tire levels on vehicles to proper inflation.
Check and adjust pressure of tires.
Check and communicate initial oil level.
Check and fill gearboxes.
Check and replace automotive fluids as directed.
Check and top up fluids, such as coolant, transmission fluid, and brake fluid.
Check, communicate and fill necessary fluids.

Clean

Clean facility as directed to maintain the cleanliness and general repair of the shop and property.
Clean floors, fixtures and maintain a clutter free and safe working environment.
Clean vehicle for customer as outlined in JTSS documentation.

Collaborate with

Collaborate with other technicians and mechanics for complex repairs.

Collect

Collect payment for services and supplies.

Communicate with

Communicate effectively and professionally with other team members.
Communicate effectively with team members and supervisors.
Communicate with customers, vendors, and other employees in a professional manner.
Communicate with Estimator on repairs required.
Communicate with teammates and customers – we don't bite.
Communicate with the parts department to obtain needed parts.

Complete

Complete additional ancillary services requested by guest.
Complete any Automotive Training requested by BCAA.
Complete daily hazard assessments prior to conducting work.
Complete daily vehicle log.
Complete equipment inspections, report repairs required and assist in scheduling these repairs.
Complete inspection form and submit to service advisor.
Complete maintenance records and documentation as required.
Complete multi-point vehicle inspection form.
Complete reports to record problems and work performed.
Complete under vehicle inspection.
Complete vehicle inspection reports for each vehicle in an accurate and timely manner.

Comprehend

Comprehend customer requirements and make appropriate recommendations / briefings.

Conduct

Conduct basic electrical system checks.
Conduct courtesy checks on vehicles.
Conduct lubrication and greasing tasks for various vehicle components.
Conduct tire rotations and replacements.
Conduct visual belt surveys and report findings to the supervisor.

Connect

Connect with Estimator on repairs required.

Contribute

Contribute to a fun team atmosphere.
Contribute to the company's overall expectations of quality and operational excellence.

Cooperate with

Cooperate with technical team and share information across the organisation.

Coordinate

Coordinate equipment service activities efficiently and effectively.

Cut

Cut, prep and install conveyor belts indoors and outside in arctic conditions.

Delegate

Delegate responsibilities to the lower technicians.

Determine

Determine, communicate and physically verify correct oil filter application.
Determine if vehicles need additional safety or service work.
Determine the cause of any defects and completes approved repairs.

Diagnose

Diagnose and repair automotive vehicles.
Diagnose cause of any malfunction and perform repair services as needed.
Diagnose and complete preventive maintenance on all company equipment.
Diagnose the source of tire leaks and perform the repairs.
Diagnose / troubleshoot customer complaints to find source of problem(s) and repair.

Dismount

Dismount, balance tires, truck, passenger vehicle, low profiled, high performance.

Document

Document all service activities in our computerized maintenance management system.
Document all work performed on the work orders.

Drive

Drive vehicles in and around the premises as needed.

Employee

Employee discounts on vehicle purchases, parts and service repairs.

Ensure

Ensure overall cleanliness of shop.
Ensure proper care is taken to help eliminate damage to guest's vehicle (fender cover placement).
Ensure proper rotation of tires, documenting of rotation for future reference Shop related.
Ensure service trucks are kept clean, organized, and always maintained properly and ready for use.
Ensure shop is clean and tidy.
Ensure store conditions are consistently upheld to established standards.
Ensure that all equipment is in accurate and safe working condition.
Ensure that all equipment is in proper and safe working condition.
Ensure that an unsafe vehicle is reported to management and vehicle owner.
Ensure that his / her Shop area is clean and free from hazards.
Ensure the customer's needs are understood.
Ensure timely and high-quality customer service.
Ensure vehicles are kept clean and free of damage by using seat covers and floor mats.

Enter

Enter detailed reports on maintenance, repairs, and diagnosis into SAP.

Evaluate

Evaluate customers' needs, working quickly and efficiently.

Examine

Examine the vehicle to determine if additional work is necessary.
Examine vehicles to determine if additional safety or service work is required.

Explain

Explain procedures and repairs directly to the Service Advisors.

Follow

Follow all company's filed procedures and protocols.
Follow all policies and procedures as outlined in the Employee Handbook and / or JTSS documentation.
Follow company and manufacturer policies, directives and procedures.
Follow dealership and manufacturer service guidelines.
Follow proper disposal procedures for used oil and filters.
Follow safety protocols and ensure proper handling of hazardous materials.

Give

Give proper care to the operation and maintenance of the vehicles.

Greet

Greet customers in a professional matter and discuss upcoming services.

Handle

Handle waste materials according to environmental regulations.

Help with

Help with minor mechanical repairs.

Insert

Insert grease into units, such as springs, steering knuckles, and universal joints.

Inspect

Inspect and replace air filters.
Inspect and test new vehicles for necessary adjustments.
Inspect oil drain plug and gasket.
Inspect, repair, and replace tires as required.

Keep

Keep accurate records of services provided and parts used.
Keep Service area neat and clean and be able to account for all dealership owned tools and equipment.
Keep up-to-date on the Manufacturer's technical bulletins.
Keep up-to-date with industry knowledge and competitor's product offerings.
Keep up with manufacturer guidelines and specifications for servicing.
Keep work area clean, free of clutter, and presentable in appearance.
Keep work area tidy and clean.

Know

Know and adhere to safety and environmental standards for maintenance / repair facilities.

Liaise with

Liaise with Maintenance Department regarding repairs required.

Lubricate

Lubricate all moving vehicle parts with specified lubricants.
Lubricate running gears or moving parts of automobiles, trucks or heavy equipment.
Lubricate running gears or moving parts of automobiles, trucks, or heavy equipment.

Maintain

Maintain a clean and safe working environment.
Maintain all the tools and manuals belonging to the Dealership and takes responsibility for them.
Maintain and develop excellent customer experience and relationships.
Maintain an inventory of necessary supplies and parts.
Maintain an organized work area according to policies, procedures, and safety regulations.
Maintain a professional appearance, demeanor, and attitude at all times.
Maintain a safe and clean work area and assist to maintain safe and clean work areas as needed.
Maintain a working knowledge of all BCAA products, best practices, standards, policies and systems.
Maintain cleanliness and organization of the service area.
Maintain correct oil and grease levels in all stationary equipment.
Maintain proper communication within the team.
Maintain records of work performed.
Maintain shop environment.
Maintain the image, appearance, and cleanliness of our facility.
Maintain the lube room – ensure it is stocked with the required lubricants.
Maintain the work area in a safe and organized manner.

Make

Make Recommendations to Customers.

Manage

Manage installation, repair, maintenance and tasks.
Manage the delivery, storage and dispensation of the lubricants.

Move

Move vehicles around in and out of the shop.

Observe

Observe under carriage of vehicle once started to ensure no leaks.

Operate

Operate all tools and equipment in a safe manner.
Operate hand and power tools / air tools.
Operate overhead cranes and use rigging equipment.
Operate the lubrication / service truck safely and efficiently.
Operate vehicle in a safe manner to duplicate concerns and verify repairs.
Operate vehicle lifts and other shop equipment.

Overhead

Overhead pullers and tension machines.

Participate in

Participate in new technical training programs and have a desire to grow with our team.
Participate in ongoing training as assigned by management.
Participate in the company orientation process prior to commencing field work.

Perform

Perform a detailed inspection on vehicles in a timely manner.
Perform all lubrication services for all customer vehicles.
Perform basic vehicle inspections to identify potential issues.
Perform brake inspections and pad replacements.
Perform checks, top-ups & replacement of fluids as requested.
Perform customer vehicle maintenance as requested.
Perform every task with safety as the number one priority.
Perform final checks on all vehicles before sending them to customers.
Perform light maintenance on cars and trucks in the Auto Service Centre.
Perform lower bay quality inspections.
Perform lube, oil and filter changes.
Perform lube oil filter services.
Perform maintenance oriented services.
Perform minor maintenance, e.g., changing engine oil and filters.
Perform oil changes and filter replacements.
Perform oil changes and minor repairs as assigned.
Perform oil changes and tire rotations.
Perform oil changes, tire rotations, balancing of tires and battery testing.
Perform other Service related duties as required by management.
Perform preventative maintenance to extend the lifespan of vehicles.
Perform Registered Imported Vehicles (RIV) inspections.
Perform repairs, basic tune ups.
Perform road test and safety inspections.
Perform routine vehicle inspections and maintenance.
Perform routine vehicle tune-ups and maintenance.
Perform scheduled maintenance services, inspections and basic.
Perform tasks in compliance with industry flat rate time allowances.
Perform the work described.
Perform vehicle diagnostics, maintenance and repairs as assigned.
Perform vehicle inspections and make maintenance and repair recommendations.
Perform work effectively and safely in shops or outdoor construction site environments.

Pick up

Pick up parts, vehicles and other of premise duties.

Preform

Preform oil, filter and lube changes.

Produce

Produce vehicle inspection information for teammates and customers.

Provide

Provide accurate and detailed information to Technicians to assist in diagnosis.
Provide accurate estimates and written vehicle reports for all work performed.
Provide an excellent customer experience by ensuring an ongoing.
Provide exceptional customer experiences.
Provide exceptional customer service and address client inquiries.
Provide labor and time estimates for automotive repairs.
Provide quality workmanship to meet or exceed industry standards.

Receive

Receive direction from field supervision and ensures understanding in completing tasks.

Recommend

Recommend preventative maintenance and repair services to members / customers.

Remove

Remove, install, rotate and balance tires.
Remove oil drain plug, loosen and remove oil filter, wipe mounting plate and check filter spindle.

Replace

Replace air and oil filters.
Replace windshield wiper blades.

Report

Report all damage of the equipment to the Team Leader.
Report any defective or poorly functioning equipment to his / her Supervisor.
Report under vehicle status to upper bay.

Request

Request for accommodation due to a disability can be made at any stage of the recruitment process.

Retain

Retain used parts for the customer on request.

Review

Review inspection results with customers.

Rotate

Rotate, repair, and replace tires, when necessary.

Share product knowledge and technical expertise to build customer base.

Stay updated with

Stay updated with the latest automotive technology and industry trends.

Stock

Stock filter shelves and put away inventory.

Support

Support Journeyman Mechanics with unplanned breakdowns and repairs of heavy all equipment.

Take

Take those extra dolla dolla bills and enjoy some extra vay-cay chills.

Test

Test and install batteries and reset tire pressure systems.
Test and replace batteries.

Understand

Understand and observes them.
Understand safe working and driving practices.

Use

Use specialized tools and equipment effectively.

Utilize

Utilize diagnostic tools to identify and troubleshoot mechanical problems.
Utilize product and technical training as assigned by the manufacturer and management.

Work

Work in a safe manner and abide by company safety policies.
Work independently, and accept duties as prescribed by supervisor.
Work with high quality individuals and teams.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Lube Technician:

Proficiency in performing oil changes and filter replacements.
Knowledge of fluid types and their specific requirements.
Competence in conducting tire rotations and replacements.
Familiarity with vehicle inspection procedures.
Understanding of basic vehicle systems and components.
Ability to use diagnostic tools effectively.
Experience in lubricating and greasing vehicle parts.
Knowledge of wheel alignment and balancing techniques.
Competence in performing battery tests and replacements.
Proficiency in conducting basic electrical system checks.
Experience in brake inspections and pad replacements.
Understanding of preventive maintenance procedures.
Knowledge of manufacturer guidelines for servicing.
Familiarity with specialized tools and equipment.
Ability to handle hazardous materials safely.
Understanding of waste disposal regulations.
Competence in using vehicle lifts and shop equipment.
Knowledge of general repair and maintenance tasks.
Proficiency in record-keeping and documentation.
Continual learning and staying updated with automotive advancements.

Most In-demand Soft Skills

The following list describes the most required soft skills of a Lube Technician:

Strong attention to detail to ensure accurate and precise work.
Excellent problem-solving skills to diagnose and troubleshoot issues.
Effective communication abilities to interact with customers and team members.
Time management skills to complete tasks efficiently.
Flexibility to adapt to changing work demands and schedules.
A positive attitude and customer-centric approach.
Teamwork and collaboration to assist other technicians when needed.
Physical stamina and dexterity for manual tasks.
Ability to work well under pressure and meet deadlines.
Dedication to ongoing learning and professional development.

Conclusion

In conclusion, Lube Technicians carry out essential maintenance tasks to keep vehicles running smoothly. They possess a range of technical skills for performing servicing and repairs, along with crucial soft skills for effective communication and teamwork. By fulfilling their responsibilities and continuously improving their skills, Lube Technicians contribute to the safe and efficient operation of vehicles, ensuring customer satisfaction and the longevity of automobiles.