Main Responsibilities and Required Skills for Integration Specialist
An integration specialist is a professional who is responsible for designing, implementing, and maintaining solutions for integration projects that involve multiple systems. This may involve configuring software interfaces, developing custom integrations, and testing systems to ensure that they are functioning properly. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Integration Specialists.
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Main Responsibilities of Integration Specialist
The following list describes the typical responsibilities of an Integration Specialist:
Acquire
Acquire data from primary or secondary data sources and maintain data systems and integrity.
Act
Act on privacy breaches and malware threats.
Address
Address software and hardware issues.
Adhere to
Adhere to all Company and contractual standards and processes applicable to software.
Adhere to safety standards.
Allocate
Allocate resources and monitor the day-to-day service activities of staff.
Answer
Answer technical questions.
Assemble
Assemble integrations sets that meet functional / non-functional business requirements.
Assess
Assess build readiness based on informal data gathering.
Assess overall integrations and data layer to enable ongoing improvements to the various services.
Assess the impact of process evaluation findings on the client's policy / program development.
Assist in
Assist clients to help them with our simulators.
Assist in automation and building repeatable patterns for consumption.
Assist participants, as needed, with toileting and personal hygiene.
Assist project team with unit testing.
Assist with assessment of team skill sets vs.
Build
Build and maintain ETL mappings and workflows.
Build new reports and ensures that staff can run applicable reports for their business needs.
Challenge
Challenge positively and respectfully, with balanced argument and explanation.
Collaborate
Collaborate to optimize methods and development of technology or processes.
Collaborate with our engineers in delivering high quality products on schedule.
Communicate
Communicate changes or delays in a timely manner to account manager.
Communicate integration updates, status, and areas of opportunity to internal leadership.
Communicate with stakeholders, customers and vendor partners during integration projects.
Complete
Complete written assignments as required.
Conceptualize
Conceptualize, design, and lead activities driven by strategic business needs.
Conduct
Conduct lab testing and log results.
Configure
Configure integration connections based on SFTP & HTTPS.
Construct
Construct solutions for integration projects that involve multiple systems.
Contribute
Contribute as a core team member in complex IT projects with DOM Team.
Contribute ideas and provide feedback on how to continually improve the way we innovate solutions.
Contribute to Design, Implementation and Deploy distributed simulation system.
Contribute to the well-being of the team.
Coordinate
Coordinate and review technical / operational deliverables prior to submission to customer.
Coordinate installation with technicians in the field, or with business owner for maintenance window.
Create
Create and maintain reports for management on the status of ongoing integrations.
Create and reviews project timelines and task sets.
Create a solid technical foundation for our customers to achieve success with our platform.
Create bill of materials with SAP R3.
Create the documentation of work process and calculations.
Create, updates and presents training material to section staff on an ongoing basis.
Create WinPE / PXE Setups.
Debug
Debug technical issues, provide root cause analysis and resolve defects.
Define
Define and maintain engineering and configuration standards.
Define with Business Team Target Operating model for Flow support on Day to day, with Operation team.
Design
Design and develop the core services ensuring strong reliability, scalability and performance.
Design and implement integration components between enterprise systems.
Design for very large projects / environments in particular in a specific.
Develop
Develop contingency plans as needed.
Develop more complex units with more complex algorithms and techniques.
Develop or provides input into moderate complexity project plans and timelines.
Develop project plans with input from key stakeholders.
Develop reporting in Financial Reporting Studio, BI Publisher & OTBI.
Develop rigorous "best practice” recommendations to improve security on all levels.
Discuss
Discuss the integration options that best meet the needs of the suppliers.
Document
Document all escalations, effectively communicate the issues, and make suggestions for resolution.
Document any discrepant or problematic issues during verification.
Drive
Drive or participate in technology vendor discussions, evaluations, and selections.
Educate
Educate clients (buyers and suppliers) on integration functionality and deployment processes.
Elaborate
Elaborate testing procedures.
Encourage
Encourage team to work collaboratively to contribute to achieving the team's business outcomes.
Engage
Engage with customers to capture requirements.
Engage with our Partnerships team to assist in vetting Partner opportunities.
Engineer
Engineer, implement and support software and OS solutions.
Ensure
Ensure cross-departmental cooperation to provide world-class support for partners.
Ensure proper simulator operation.
Ensure Series Support for assembly line.
Escalate
Escalate data issues needing process re-engineering.
Establish
Establish test plans and tests results for newly defined solution.
Estimate
Estimate overall solution costs and share information with Project Managers and stakeholders.
Execute
Execute QA test plans and provide insight on problem identification and resolution.
Extract
Extract data using custom reports, employing calculated fields and transformations.
Focus on
Focus on operational readiness activities.
Follow
Follow Agile and continuous delivery process deployment.
Follow our QA process in an Agile development environment.
Form
Form strong working relationships with your peers and across the organization.
Guide
Guide significant operational, process or system level product improvements.
Help
Help resolve technical issues encountered by both the client and the project team.
Identify
Identify and lead implementation of strategic data integration platform.
Identify any gaps in the business requirement and assist Business Analyst to rectify the gaps.
Implement
Implement and support data management and ETL solutions.
Implement assigned curriculum on a daily basis.
Implement engineering s / w changes.
Increase
Increase testing coverage.
Initiate
Initiate complex analyses to develop specialized business analytics solutions for the client.
Inspect
Inspect hardware for vulnerable points of access.
Keep
Keep customers up to date on product releases and new features.
Lead
Lead and offer technical support to software engineers during integration of their systems.
Lead moderately complex investigations involving interacting system level issues.
Lead third party assessment of NPT's data analytics program, create roadmap and implement projects.
Liaise with
Liaise with our Partners during the integration scoping / requirements gathering stage.
Maintain
Maintain a high level of timely communication and decorum.
Maintain and update integration guides.
Maintain an in-depth knowledge of payment trends and technologies.
Maintain currency with software related technical advances and their application to CAE solutions.
Maintain interface documentation and specifications with guidance of Interface Developer.
Make
Make recommendations which satisfy general and business needs.
Manage
Manage Deloitte and the SAP consultant team on design, build and implementation.
Manage multiple concurrent project work with proper and appropriate communications.
Manage multiple partners and integrations at the same time affecting different products.
Manage multiple projects and organize workload based on various stages and complexity.
Manage multiple projects at a time while remaining detailed oriented.
Manage revisions in the model that take place throughout the design and construction phases.
Meet
Meet established performance goals.
Moderate
Moderate troubleshooting of customer complaints in accordance with governing procedures.
Monitor
Monitor organizational expenses and assists with budget planning.
Monitor training product network activity to identify issues early and communicate them to IT teams.
Oversee
Oversee the development and maintenance of an end-to-end project plan.
Oversee the management of all marketing automation system functions.
Participate in
Participate and provide estimate for training product projects.
Participate in any project deemed necessary by the organization.
Participate in initiatives to improve operations and customer satisfaction.
Participate in the customer support coordination.
Participate in the deployment of TMS integrations using APIs.
Participate in the operational support of our SaaS services from a data integration point of view.
Participate in the technical modifications of the integration plans.
Pay close attention to
Pay close attention to detail to ensure integrity and quality of data migration.
Perform
Perform analysis and defect and issue triage during project development.
Perform complex written data package summaries capturing the verification activity.
Perform data cleanup efforts as necessary.
Perform Initial administration and develop MOP documentation for all assigned work packages.
Perform investigations to isolate problems.
Perform other duties as required.
Perform technical analysis to confirm data integration meets or exceeds expectations.
Prepare
Prepare project and quality plans and advises systems development teams.
Prepare report packages by analyzing and summarizing data to support test and protocol requirements.
Provide
Provide design and specification as part of system development project.
Provide input into developing departmental and site processes and procedures.
Provide recommendations to improve processes, data platforms, reporting and analytic methods.
Provide technical expertise during subjective and objective evaluations of training devices.
Recommend
Recommend across-site resource and strategy adjustments.
Record
Record, track, resolve, and follow up requests.
Resolve
Resolve and provide solutions to issues.
Resolve issues quickly by working with team members and others as appropriate.
Review
Review, generate and approve related inputs such as protocols and plans.
Review test protocols to support QA & User Acceptance Testing.
Review, validate & enhance design, conduct performance monitoring and capacity planning.
Schedule
Schedule activities based on participants needs and / choice.
Share
Share best practices and new learnings with other team members.
Share best practices with junior Media Integration Specialists.
Share knowledge and proper documentation related to the data migration efforts.
Stay informed
Stay informed of changes to integrations and determine impact.
Strength
Strength in coaching and advising clients, partners and project teams.
Submit
Submit system performance issues, data updates, and feature requests to development staff.
Support
Support distribution of automated reports.
Support Division / Site / Laboratory audits to maintain regulatory compliance.
Support our merchant support team by acting as a level 2 support for complex projects or challenges.
Support the communication with the customers.
Support Web Access Management Systems applications and Integrations.
Take
Take accountability for architecture and quality of integrations across platforms.
Take responsibility for the complete integrity of a solution.
Take responsibility for the investigation and application of changes to program scope.
Test
Test the system and install proper operating system with all drivers.
Troubleshoot
Troubleshoot and resolve integration issues as necessary.
Troubleshoot code and configuration issues in all managed environments (test and production).
Troubleshoot technical issues related to data transformation and flow.
Understand
Understand high-level design requirements and support aggressive project scheduling.
Understand the client' s needs in order to propose the ideal solution.
Understand the use of salesforce.com and other internal Amazon systems.
Unique
Unique and configurable solution to customers and support our Partner community with high.
Update
Update Windows / Linux Images.
Use
Use appropriate ETL tools (listed below) to facilitate efficient data transformation.
Utilize
Utilize Jira to track all pertinent information related to opportunities and accounts.
Verify
Verify and correct new / updated documentation.
Work with
Work with business teams to understand business processes.
Work with data hubs and integrate between multiple data sources.
Work with IMAP team to ensure existing and systems undergo appropriate privacy and security reviews.
Work with message formats like XML, JSON and CSV.
Work with vendors to understand integration and apply best practices.
Write
Write and / or update documentation for existing processes and procedures.
Write engineering and design specifications (URS / FS / DS) and protocols (IQ / OQ / PQ / CSV).
Write test plans for simulation software product developments.
Write transition plans to move development work into various environments.
Most In-demand Hard Skills
The following list describes the most required technical skills of an Integration Specialist:
Linux
Data Representation
Design
Biomedical Engineering
Bioengineering
Physical Science
SOAP
Biologics
Integration
GIT
Rest
Scripting Languages
Most In-demand Soft Skills
The following list describes the most required soft skills of an Integration Specialist:
Written and oral communication skills
Problem-solving attitude
Organizational capacity
Interpersonal skills
Team player
Analytical ability
Flexible
Planning
Leadership
Initiative
Creative
Attention to detail
Collaborative
Self-motivated
Independent
Self-starter
Adapt quickly to changes in technology
Autonomous