A Business Systems Analyst works with businesses in order to improve their systems and processes. They plan, analyze, Document, Communicate and manage system requirements. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Business Systems Analysts.

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Main Responsibilities of Business Systems Analyst

The following list describes the typical responsibilities of a Business Systems Analyst:

Address

Address regulatory, risk and audit requirement issues.

Adjust

Adjust backlogs to reflect accurate scope, effort and priority information as it becomes available.

Analyse

• Analyse business requirements and work with business areas to ensure they are complete and detailed.

• Analyse data to quantify benefits and assess costs.

• Analyze and consult on select production support issues (as escalated by the Operations team).

• Analyze and identify required source data for target system.

• Analyze and review business, functional, and technical requirements.

• Analyze business and user needs.

• Analyze current application functionality and system flows to determine requirement gaps.

• Analyze current business processes in SAP for efficiency and effectiveness.

• Analyze customer and account data to identify trends, exceptions and gaps.

• Analyze data to identify patterns and solutions to root causes of problems.

• Analyze information to define the functional and technical needs of the systems.

• Analyze options, risks and cost benefits, and support requirements of proposed solutions.

• Analyze and develops specifications of business application.

• Analyze business needs, documents requirements and translates needs into user stories.

• Analyze systems and data to develop insights and solution recommendations.

• Analyze the viability of the solution to meet product timelines, and quality.

Anticipate

Anticipate, creatively solve and proactively mitigates problems vice simply reacting.

Apply

• Apply advanced elicitation techniques to work with different types of stakeholder groups.

• Apply industry-best practices for data analysis and share across the teams.

Articulate

Articulate key analysis findings.

Assemble

Assemble and validate documentation with user community.

Assess

• Assess business process and system inefficiencies.

• Assess client needs and recommend the right technology.

• Assess data quality and coordinate data cleansing activities with the business.

• Assess physical and technical security risks to data, software and hardware.

• Assess web technologies with teammate and business input.

Assist in

• Assist cross-functional teams involved in implementation and upgrades.

• Assist / Identify system process improvements with the necessary analyses of data.

• Assist in analyzing issues to understand trends.

• Assist in design and system configuration within NetSuite, and other key financial systems.

• Assist in managing how data should be stored to increase reporting efficiency.

• Assist in processing mapping as needed.

• Assist in project planning and estimating.

• Assist in scheduling mission critical operations with the project team.

• Assist in the assessment, testing and application of SuccessFactors quarterly releases.

• Assist other Scrum Masters in scope management and planning.

• Assist process owners in realizing / holding gains through control plans.

• Assist with analysis of current and future processes / systems.

• Assist with maintenance of Project deliverable reports.

• Assist with new releases, and approve all User Acceptance Testing.

• Assist with support of live modules including responding to incidents and change requests.

Assure

Assure effective and efficient use of budgeted funds, personnel, materials, facilities, and time.

Attend

• Attend daily standups and ad-hoc refinement sessions.

• Attend Quarterly Reporting Agent Forum (RAF) meeting.

Author

• Author System Design documents & User Stories in JIRA etc.

• Author user documentation and support training as needed.

Build

• Build customized solutions on our third party applications.

• Build relationships across teams to support project delivery and cross-functional collaboration.

• Build relationships with clients, building trust, inspiring confidence and earning respect.

• Build relationships with customers, stakeholders, developers and QA.

• Build and maintain a repository of reusable systems documentation.

• Build and maintain relationships with the project business stakeholders and team members.

• Build exceptional relationships with business partners and internal stakeholders.

• Build proofs-of-concept (POC) for potential new solutions and business flows.

• Build solutions that are supportable, scalable and achieve our aspiration of common assets.

• Build system application (s) and business domain knowledge.

• Build Training documentation and impart training to end users.

• Build Use Cases around collected requirements and map into test scenarios.

• Build your skills using a repertoire of analytics tools that we use for our clients.

Capture

Capture and assess user requirements.

Chair

Chair and facilitate meetings where appropriate and distribute minutes to project team members.

Collaborate

• Collaborate and direct one or more teams to prioritize the work and assess impacts and risks.

• Collaborate closely with team members in an agile and lean start-up environment.

• Collaborate effectively within a small team environment to diagnose and implement fixes.

• Collaborates with QA in developing the QA Test Strategy.

• Collaborate with interdisciplinary business and subject matter experts.

• Collaborate with project teams, business user groups, technical teams, and solutions providers.

• Collaborate with project team to ensure cohesive delivery and traceability of documentation.

Communicate

• Communicate and collaborate effectively with technical staff and business users.

• Communicate design to all stakeholders and varying levels of the organization.

• Communicate stakeholders across the organization.

Conduct

• Conduct knowledge transfer / expertise to other Client resources, where required.

• Conduct Monthly Operating Review analysis and validate with Finance Team.

• Conduct needs assessments, data collection, and technology research.

• Conduct periodic audit to ensure accurate reporting and timely corrections.

• Conduct periodic compliance review of existing business rules.

• Conduct requirements gathering / analysis and learn the Agile methodology.

• Conduct requirements gathering / analysis following the Agile methodology.

• Conduct requirements presentation reviews, and obtain requirements approvals.

• Conduct testing to ensure that the S2P products, integration and solution are working as expected.

• Conduct usability User Acceptance Tests (UAT) with business teams.

Contribute to

• Contribute to business process re-engineering, and change management.

• Contribute to development, creation, maintenance and enhancements of forecast models and reports.

• Contribute to road mapping and mapping of business requirements.

• Contribute to training strategies and business implementation planning.

• Contribute to training strategies for supported applications and processes.

Coordinate

• Coordinate activities across teams, identifying, documenting and driving cross-team dependencies.

• Coordinate and lead discussions to ensure understanding and alignment to projects and initiatives.

• Coordinate and participate in all types of testing and quality assurance activities.

• Coordinate the management of databases.

Create

• Create and execute work plan for business analysis activities.

• Create and maintain project plans.

• Create business requirements, functional specifications, and technical requirements.

• Create documentation and governance frameworks for analytics models used by the FBN Network teams.

• Create executive data extracts for communications across a broad audience.

• Create reports and dashboards for portfolio and PMO.

• Create risk-based testing strategies to include functional, non-functional and performance testing.

• Create specifications for systems.

• Create Use Cases, Requirements and Design documents / deliverables.

Decompose

• Decompose business requirements and translates them into detailed design specifications and code.

Define

• Define and design business functionality of the system.

• Define appropriate goals.

• Define, document, and maintain business processes, requirements, and policies.

• Define metrics and performance goals with technology partners and peers.

• Define reporting and alerting requirements.

• Define test conditions and conducts testing according to plan.

• Define the decision matrix around when / why to RFP, coordinate on-time decision making.

Design

• Design and develop new systems and enhancements to existing ones to satisfy user requirements.

• Design and manage the execution of test plans in TestRail to ensure a quality solution is delivered.

• Design new computer programs by analyzing requirements.

• Design solutions and processes primarily for CPQ and / or SFDC other integrated apps.

Develop

• Develop a great working relationship with business partners / scrum masters.

• Develop and documents vetted contingency plans in case of risks or roadblocks.

• Develop and execute project plans, including risk, scope, communication and schedules.

• Develop and implement business systems projects that meet agreed business outcomes.

• Develop and maintain documentation such as system designs and process flow diagrams.

• Develop and maintain system reporting to support organizational goals.

• Develop and mature KPI's and accompanying dashboards.

• Develop and train business resources in Vista Viewpoint.

• Develop briefing notes, position papers, and presentations to clients and branch managers.

• Develop business process models.

• Develop comprehensive E2E test cases and steps that will be loaded into HPALM.

• Develop, lead, and manage multiple projects, utilizing common project management methodologies.

• Develop, maintain and enhance workflow rules and business logic.

• Develop, maintain, and produce reports and documents as required.

• Develop policies, procedures and contingency plans to minimize the effects of security breaches.

• Develop Project documentation for business users.

• Develop role-based training documents and execute training to end users.

• Develop strong relationships with other component teams and business stakeholder.

• Develop test scenarios, test cases and present test results with supporting data.

• Develop test scripts to quality control all changes.

Direct

Direct and integrate third party vendor solutions to meet project requirements.

Document

• Document and convert business requirements into use cases and test cases.

• Document and demonstrate them once completed.

• Document and manage business and functional requirements.

• Document architecture review board documentation.

• Document Design decisions and Configuration and Development rationale.

• Document, develop and revise system design procedures, test procedures and quality standards.

• Document functional business requirements, process flow diagrams, and business cases.

• Document issue resolution in Incident tracking system (Remedy and Salesforce).

• Document process flows for current / proposed processed, workflows, and data flows.

• Document requirements in a standardized manner (e.g. data dictionaries).

• Document and identify data migration requirements.

• Document business and systems requirements, defines scope and objectives.

• Document technical specification.

Draw

Draw from your experience to recommend changes in development, maintenance and system standards.

Drive

• Drive Monthly Health Review (MHR) Business Operations updates.

• Drive Quarterly Business Report (QBR) updates.

Employ

Employ Use Cases, and UML for analyzing and documenting requirements.

Engage

Engage with business units to manage and achieve service expectations.

Enhance

Enhance the customer service experience.

Ensure

• Ensure a high standard of customer service when dealing with end users.

• Ensure alignment between stakeholders.

• Ensure alignment of data architecture with data governance policies, guidelines, and standards.

• Ensure application meets both business and IT technical integrity requirements.

• Ensure client issues are addressed at appropriate times based upon Service Level Agreement.

• Ensure data integrity within Salesforce and all downstream systems consuming the Salesforce data.

• Ensure process documentation remains current.

• Ensure projects align with the business and technical requirements at the strategic level.

• Ensure projects are completed on time, day-to-day activities occur as scheduled.

• Ensure standards, processes, and policies are followed within Nike and / or outside Nike.

• Ensure system specifications meet expectations / requirements, and negotiates solutions.

• Ensure that department and company standards are implemented and consistently adhered to.

• Ensure the team has the necessary skills and expertise to deliver solutions to the market.

Escalate

Escalate issues promptly when required.

Establish

• Establish and maintain operating model for intranet and group collaboration service.

• Establish / Contribute to the operating procedures to on-board new application services.

Estimate

Estimate effort and time required.

Evaluate

• Evaluate data models and physical databases for variances and discrepancies.

• Evaluate new applications and identifies systems requirements.

Execute

Execute test protocols for software Verification.

Exercise

• Exercise judgment within defined procedures and practices to determine appropriate action.

• Exercise latitude in the approach to problem solving.

Exports

Export from SharePoint to excel, generation of status reports from tracker processes.

Facilitate

• Facilitate business requirements gathering sessions.

• Facilitate requirements gathering sessions and draft recommended solutions.

• Facilitate sign-off to ensure alignment and obtain confirmation of integration requirements.

• Facilitates, leads, or participates in all project life-cycle stages.

Follow

• Follow our competitors and the industry.

• Follow specific, outlined, and detailed procedures.

Gather

• Gather, define, analyze, and translate stakeholder requirements.

• Gather requirements by conducting interviews, workflow analysis, process analysis, and observation.

• Gather requirements from business units and translate those to programmers and developers.

• Gather, analyze documents and communicate business and system requirements.

• Gather, generate and document requirements through interviewing and facilitation.

Gather

Gather the requested changes to the Microsoft Dynamics CRM, plan and implement these changes.

Guide

• Guide global support team (MSP) where needed in daily production support.

• Guide & participate in testing activities.

• Guide discussions to consensus and drives action items.

• Guide the teams when it comes to best practices based on previous experiences.

Help

• Help define and execute business analysis approaches.

• Help define approach, alternatives, and decision framework for alternative solutions analyses.

• Help define the sprint schedule with project team.

• Help drive greater financial literacy, awareness and ownership across deployment stakeholders.

• Help Product Owner with story mapping and investigation of all business requirements.

• Help determine business priorities and best sequence for execution of business / group strategy.

• Help document solutions to key design decisions.

• Help to ensure project deadlines are met.

Identify

• Identify and develop use cases based on client requirements.

• Identify and elaborate functional / non-functional requirements.

• Identify contacts and networks for recovery resources and supporting systems.

• Identify creative customer solutions for issues encountered by the development teams.

• Identify data quality rules to validate and improve data accuracy.

• Identify, evaluate, and develop systems and procedures that meet user requirements.

• Identify opportunities for business process improvements and make recommendations as appropriate.

• Identify problems and inaccuracies in databases.

• Identify project risks and issues and communicate to Project Manager.

• Identify project risks to FBN's leadership.

• Identify risks inherent in the project module or application and develop mitigation tactics.

• Identify the root cause of defects and develop fixes in the system.

• Identify, track, and work with others to resolve issues.

• Identify trends and make recommendations.

• Identify user needs from user requests and develop strategies by which to meet those needs.

Implement

Implement and manage a Master Data Management (MDM) program across the company.

Incumbent

Incumbent will have skills to mentor less experienced team members.

Influence

Influence and negotiate to achieve business objectives.

Install

Install, test and document new software products and recommends their adoption as standards.

Integrate

Integrate third-party products into an ERP system.

Interface

• Interface between business and technical teams and translate technical and business requirements.

• Interface with customers to provide issue resolution for RPA solutions.

Interpret

Interpret data, analyzes results using statistical techniques and provide ongoing reports.

Keep

• Keep abreast of industry trends and practices.

• Keep everyone fully engaged with the project progress.

Keep up to date with

• Keep up to date with industry trends and vendor capabilities to produce robust functional designs.

• Keep up to date with changes and new features.

Lead

• Lead and manage the development of quality BSA deliverables for medium to large projects.

• Lead consultations and facilitate stakeholder meetings.

• Lead cross-organizational discussions to identify root cause and resolve complex customer issues.

• Lead meetings with cross-functional stakeholders.

• Lead negotiation of software contracts together with business owner, Legal and Security.

• Lead and drives the creation and scoping for new initiatives, themes and tactics.

• Lead and implements initiatives as required to deliver business objectives.

• Lead and participates in SME discussions.

• Lead the preparation of end user reference materials and prepares end-user training materials.

• Lead the platform experience and work with business groups to elicit, and review requirements.

Learn

Learn from subject matter experts through mentoring and on-the-job coaching and training.

Leverage

• Leverage business knowledge and expertise to drive business process improvements.

• Leverage data to identify areas of high impact.

• Leverage Industry best practices.

Liaise with

Liaise with vendor support to resolve issues.

Maintain

• Maintain and manage the QAD portion of the IT Project Portfolio.

• Maintain business process documentation and identifies areas for process improvement opportunities.

• Maintain conceptual, logical and physical data models along with corresponding metadata.

• Maintain current knowledge of available software applications and in area (s) of expertise.

• Maintain current understanding of technical processes and equipment.

• Maintain documentation related to project progress and in accordance with the delivery methodology.

• Maintain existing BMS workflow materials.

• Maintain NetSuite integration bundles (Coupa, Strongpoint, Zylo).

• Maintain software lifecycle documentation incl.

Manage

• Manage and assist with alpha, beta and acceptance testing.

• Manage and execute application change using standard change management methodologies.

• Manage and participate in small to medium sized projects.

• Manage application development and release cycle.

• Manage client relationships and facilitate requirement gathering sessions / discussions.

• Manage customers where up to 30% of your time may include travel.

• Manage multiple teams in one or multiple critical portfolio areas.

• Manages changes to MSS Systems assigned.

• Manage, setup and maintain all equipment such as printers, desktops, laptops, phones, and tablets.

• Manage relationships with key stakeholders and outside vendors.

• Manage vendor relationships including issue notifications and follow-up until resolution.

• Manage system and user acceptance testing.

• Manage the escalation process for major system issues.

• Manage vendor relationships.

Meet

Meet with user departments on a regular basis to communicate status on open projects and requests.

Mentor

Mentor and advise less experienced Business Systems Analysts.

Monitor

• Monitor and resolve system integrity issues.

• Monitor project progress, identify and escalate potential project risks and delays to management.

• Monitor and recommend improvements to the organization's software, hardware and business systems.

• Monitor work processes and client satisfaction, recommend changes for continuous improvement.

Onboard

Onboard a new business group on the solution.

Oversee

• Oversee support of IT compliance requirements related FDA, SOX, Security, as it pertains to QAD.

• Oversee Talent Acquisition project and program metrics, KPI's, scorecards and analytics.

Own

• Own, optimize, enhance, configure and trouble shoot key Success Factors modules.

• Own and evangelize functional designs across cross functional groups.

• Own the Service Now practice within the Autonomy and Positioning division.

Participate

• Participate in API and Enterprise integration Agile team.

• Participate in CAB meetings to ensure procedural due-diligence, communications, and risk mitigation.

• Participate in daily scrums.

• Participate in IT strategy, resulting in a long-term roadmap that supports Infoblox vision and goals.

• Participate in maintaining an implemented data platform design.

• Participate in requirements prioritization.

• Participate in Subject Matter Expert (SME) discussions, feasibility analysis.

• Participate in testing activities and writing test cases for QA based upon project requirements.

• Participate in testing at various states of SDLC.

• Participate in the validation of system features per functional requirements.

Perform

• Perform analysis of business activities to determine business requirements.

• Perform a range of mainly straightforward assignments.

• Perform configuration of new features through declarative programming and system configurations.

• Perform deployment activities and user support throughout hypercare period.

• Perform difficult and complex assignments.

• Perform interest rate changes / modifications.

• Perform other duties as assigned.

• Perform other job-related duties as assigned by Managers (s).

• Perform other related duties as required.

• Perform performance tuning to improve performance across multiple systems.

• Perform requirements management.

• Perform research and analysis to support business operations and presents findings to stakeholders.

• Perform routine administration functions for Salesforce.

• Perform user acceptance testing, as required.

Plan

• Plan, review and support process and systems change configurations and customization requests.

• Plans and sequence the Product Backlog refinement in accordance with business priority.

Prepare

• Prepare design alternatives and design specification documents.

• Prepare "as is” and "current state” documentation in written and graphical form (flows).

• Prepare stakeholders to use systems by conducting training.

• Prepare system documentation and training material.

• Prepare technical reports by collecting, analyzing and summarizing information and trends.

• Prepare test plan / case and coordinate UAT with clients.

• Prepare use cases, create and define test plans and test cases.

Prioritize

• Prioritize and manage own workload in order to deliver quality results and meet timelines.

• Prioritize the customer experience above all else.

Produce

• Produce highly effective solutions and provide peer support to internal teams and vendors.

• Produce and maintain business process models and system data flow maps.

Provide

• Provide advice and guidance to assigned business / group on implementation of technology solutions.

• Provide application and production support as needed for the investment departments and systems.

• Provide business knowledge to validate and facilitate task estimation for new work requests.

• Provide efficient second tier support to critical applications.

• Provide excellent cross-organizational communications and subject matter expertise.

• Provide front-line technical help for Internal & External PQ customers.

• Provide guidance and mentorship to more junior Business Systems Analysts and team members.

• Provide impact analysis of process and technical change requests to existing service.

• Provide input into project mgmt.

• Provide input to product owner on system priorities, limitations, compliance and automation needs.

• Provide internal consulting on systems design within the portfolio.

• Provide oversight and final review of design specification.

• Provide pre- and post-implementation technical support.

• Provide problem resolution that may be non-standard within defined practices and procedures.

• Provide solutions to a variety of technical problems of moderate scope and complexity.

• Provide specialized consulting, analytical and technical support.

• Provide support for Contract review process.

• Provide support for fiscal month end close and quarter close.

• Provide support for users of information systems in assigned business area as required.

• Provide support / train users on the standard functionality / process of Oracle financial flows.

• Provide system configuration and other on-going support post-implementation.

• Provide technical support to promptly resolve escalated incidents / outages.

• Provide Test Coverage as needed and ensure all features are delivered.

• Provide thought leadership and mentoring to squad members.

• Provide training and support to other business and information systems staff members as required.

• Provide user documentation, user training, and post implementation support.

Recommend

• Recommend changes in configuration for continuous improvement.

• Recommend changes in product, process and service offerings.

• Recommend changes in technology products, process and service offerings.

• Recommend product enhancements that will benefit our clients or the managed support model.

• Recommend system and organizational changes required to support disaster recovery.

Re-Design

Re-Design existing processes to streamline operations.

Refine

Refine the Product Backlog in collaboration with the Product Owner and business team.

Research

• Research and resolve business partner inquiries regarding system functionality.

• Research and recommend areas of improvement for overall productivity and efficiency.

Resolve

Resolve business data definition issues.

Respond

Respond to numerous ad hoc requests from internal and external clients for additional information.

Review

• Review and assist in development of project plans, project workflows as requested by Project Manager.

• Review and refine specification documents to define scope prior to delivery.

• Review and test features as they are built.

• Review and validate the requirements approach with a Senior Manager, Digital Channels.

• Review data models to validate entity relationships, slowly changing dimension attributes.

• Review design / interface specifications for completeness.

• Review developed solutions to verify alignment with original requirements before final UAT approval.

• Review project requests made to the IT Transportation dept..

• Review test plans and test cases.

• Review test protocols to support QA & User Acceptance testing.

Seek

• Seek out and embrace feedback, take on assignments that challenge and improve skills.

• Seek out opportunities for continuous improvement.

Suggest

Suggest / document solutions to improve the efficiency of the onboarding process.

Support

• Support a function which is a liaison between business and technology teams.

• Support all dashboards (Work Order, TML, Yield Virtualization etc.).

• Support an agile lab in other secondary roles as required (testing, product owner, etc).

• Support annual Business Case process used to determine following year's work.

• Support continuous improvement initiatives through advisory and consultative support.

• Support customer requests.

• Support delivery of initiatives, removal of obstacles, and be the point person for developers.

• Support Design and Development activities by providing requirements clarifications.

• Support detailed product analysis through information gathering sessions.

• Support DevOps and Cloud Adoption initiatives.

• Support for production issues and work with development to fix program bugs.

• Support large company projects and other initiatives that impact AR Operations systems.

• Support QA activities as needed.

• Support QA in development of the Functional System test cases.

• Support reporting requirements and leverage Salesforce for data-driven decisions.

• Support risk management and change management activities.

• Support the creation of user documentation, process diagrams, and training materials.

• Support translation of business requirements into functional and technical requirements.

Take

Take ownership of requirements related issues and lead by example.

Test

Test and verify data solutions, mapping and data definitions.

Track

Track record to deliver multiple SW releases with quality.

Train

Train the sales team on operational best practices and other sales ops initiatives as needed.

Translate

• Translate business requirements into implementation plans.

• Translate business requirements into reporting solutions.

• Translate business requirements into technical requirements.

• Translate business requirements to functional design.

• Translate system functionality into business relevant language.

Triage

Triage inquiries and issues and categorize the solution path.

Understand

• Understand and negotiate needs and expectations of multiple stakeholders.

• Understand and translate business needs into data models supporting long-term solutions.

• Understand API specifications, payloads and integration and assist in troubleshooting.

• Understand existing SAP Supply Chain systems to implement in S4 HANA landscape.

• Understand patient engagement and provider experience tools and capabilities.

• Understand how to manage requirements issues, risks and actions.

• Understand impacts and works as appropriate to determine best solution.

Use

• Use that to drive discussions about solutions and risk mitigation.

• Use this knowledge to identify technical and functional gaps and areas for improvement.

Utilize

Utilize the power of data to inform decisions.

Validate

Validate and ensure that the proposed solution meets the stakeholders' needs.

Verify

Verify the integrations developed by our partners.

Work with

• Work closely with business and technology partners in identifying process improvement opportunities.

• Work closely with department leadership to fully maximize and enhance the system.

• Work closely with HRIT functional specialist on issues that need escalation to application SMEs.

• Work closely with our Development, DevOps, and QA teams to ensure business goals are being met.

• Work closely with team members to evangelize an emphasis on quality throughout the entire SDLC.

• Work directly with customers and prospects to define and deliver features.

• Work directly with the users to analyze, create and support business solutions.

• Work in a small team on cutting edge cloud service integration projects.

• Work on both unlimited, developer and personal edition of salesforce instance.

• Work on complex solutions where strong data analysis and evaluation of business cases is required.

• Work on multiple, concurrent projects ensuring quality and on-time delivery.

• Work on project teams that are developing or modifying moderately complex information systems.

• Work productively, efficiently, and contribute.

• Work with 3rd Party Vendors to design and deliver the approved solution.

• Work with business users to document and clarify requirements.

• Work with client to determine business needs to transform information technology system requirements.

• Work with Development team to deliver customized, non-standard functionality.

• Work with fixed income portfolio managers, traders and investment operations.

• Work with interdepartmental personnel to identify, address, and eliminate process-related obstacles.

• Work with key stakeholders to identify and work against key success metrics.

• Work with other System Analyst and Business Analysts to ensure end users are well trained in ERP.

• Work with our business clients in the Medical Affairs Evidence Solutions space.

• Work with Support and Implementation to triage customer issues and needs.

• Work with systems personnel to implement design.

• Work with the Product Owner on the prioritization of the product backlog of user stories.

• Work with the Product Owners and Project Managers on defining the project's detailed scope.

• Work with the team to understand and prioritize requests.

• Work with training team to develop accurate training per business and system processes.

• Work with users and development teams on issue identification and resolution.

Write

• Write user manuals, functional specifications and other project-related documentation.

• Write User stories in JIRA and other documentation in Confluence.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Business Systems Analyst:

1. SQL

2. Agile

3. Business Analysis

4. Project Management

5. MS Excel

6. Business

7. Salesforce

8. Jira

9. Waterfall

10. Visio

11. Information Systems

12. Powerpoint

13. MS Word

14. Business Administration

15. Confluence

16. Documentation

17. Design

18. BSA

19. Testing

20. Java

21. Scrum

22. Analysis

23. Tableau

24. ERP

25. Sdlc

26. Business Analyst

27. Data Analysis

28. Agile Methodologies

29. Oracle

30. Consulting

31. Mathematics

32. Netsuite

33. Finance

34. IT

35. Javascript

36. Application Development

37. Agile Methodology

38. MS Visio

39. Reporting

40. Agile Development Environment

41. Business Systems Analysis

42. Use Cases

43. Agile Environment

44. CBAP

45. User Stories

46. Management

Most In-demand Soft Skills

The following list describes the most required soft skills of a Business Systems Analyst:

1. Written and oral communication skills

2. Analytical ability

3. Problem-solving attitude

4. Interpersonal skills

5. Organizational capacity

6. Attention to detail

7. Collaborative

8. Self-starter

9. Presentation

10. Critical thinker

11. Leadership

12. Work independently with little direction

13. Creative

14. Organized

15. Team player

16. Time-management

17. Self-motivated

18. Bilingualism

19. Multi-task

20. Disciplined

21. Flexible

22. Capable of working independently

23. Adaptable to changes

24. Confident

25. Make a difference and lasting impact

26. Facilitation

27. Negotiation

28. Close collaboration

29. Results-oriented

30. Proactive