Main Responsibilities and Required Skills for Business Development Representative

business development representative working on laptop

A business development representative (BDR) identifies and closes new business opportunities for a company. They work closely with salespeople to help them find new clients and set up meetings. They also conduct research on potential clients, including market trends and competition. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Business Development Representatives.

Get market insights and compare skills for other jobs here.

Main Responsibilities of Business Development Representative

The following list describes the typical responsibilities of a Business Development Representative:

Achieve

  • Achieve annual budget for sales.

  • Achieve daily activity targets (calls, conversations, demoes booked).

  • Achieve & exceed monthly, quarterly & annual connection goals.

  • Achieve monthly / quarterly quotas of Sales Accepted Opportunities.

  • Achieve monthly / quarterly team quotas.

  • Achieve monthly quotas of sales qualified leads.

  • Achieve or exceed monthly quotas of qualified appointments / demos scheduled and deals closed.

  • Achieve provided sales quota.

  • Achieve the Daily / Weekly goals that are set out for the role.

Adhere to

  • Adhere to and enforce lead / opportunity distribution processes, policies and procedures.

  • Adhere to CRM (Salesforce.com) , business systems and activity standards.

Analyze

  • Analyze data and market trends.

  • Analyze customer needs and provide insightful guidance on where Utility Cloud could provide value.

  • Analyze the territory / market's potential, track sales and status reports.

Answer

  • Answer client questions about credit terms, products, prices and availability.

  • Answer customer calls and establish follows-up with service appointments.

Arrange

Arrange and set qualified appointments.

Ask

Ask pertinent questions to understand the customer's requirements.

Assess

  • Assess customer satisfaction and service quality, follow up, and make improvements as needed.

  • Assess opportunities and risks with your territory.

Assist in

  • Assist as needed in developing the customer business case for project solution.

  • Assist in and manages acquisition and divestiture activity where appropriate.

  • Assist in closing opportunities with clients.

  • Assist in coordinating and participating in SYNNEX's Sales & Reseller training and activities.

  • Assist in reporting against key KPIs for client satisfaction and prospect and project growth.

  • Assist with preparation and filing of various state licenses.

  • Assist with the development and implementation of sales strategies to increase sales and profits.

  • Assist with the growth by completing related tasks as needed.

Attain

Attain and exceed your monthly quotas.

Attend

  • Attend and actively participate in regular marketing and sales meetings.

  • Attend and document SDR enablement meetings and RVP forecast calls.

  • Attend and participate in trade shows, conferences and other marketing events.

  • Attend conferences and tradeshows to interact with B2C and B2B prospects.

  • Attend events and meet great people on behalf of.

  • Attend internal meetings pertaining to the sales team and overall Hologram team.

  • Attend pre-proposal conferences / site visits and serves on phase in teams for new projects.

  • Attend prospect meetings with experienced Territory Account Executives.

  • Attend sales meeting with the company Founder as required.

Automate

Automate the pipeline to allow for high-volume prospecting.

Book

Book appointments for Account Executives.

Build

  • Build a consistent pipeline to ensure you achieve monthly targets.

  • Build a pathway for success for a future sales career at GoSecure.

  • Build a strong and reliable business development pipeline.

  • Build distribution that matches our brand portfolio to the customer type.

  • Build long-term trusting relationships with prospects.

  • Build our business through outreach emails and phone calls.

  • Build prospect profiles from research.

  • Build rapport with customers through friendly, engaging communication.

  • Build sell sheet material for all prospect customers.

Call

Call on predefined customer's lists to generate new sales pipeline opportunities.

Capture

Capture competitor intelligence in the market place and submit into the marketing team.

Clear

Clear path to promotion with accelerated leadership development program.

Close

Close sales and achieve quarterly quotas.

Collaborate with

  • Collaborate and assist in the development of new marketing and promotional material / brochures.

  • Collaborate and work with others in the sales and customer success team to learn best practice.

  • Collaborate with clients to ensure complete satisfaction and offer add on services where appropriate.

  • Collaborate with sales reps to schedule prospect calls, meetings and demos.

  • Collaborate with team related to pricing decisions, select supplier along with set shipments timing.

  • Collaborate with the marketing team to ensure marketing activities are aligned with sales priorities.

Collect

  • Collect marketing intelligence and customer data as required.

  • Collect and connect comprehensive knowledge about the retailer.

Communicate

  • Communicate and present the company's product, customer stories and value proposition.

  • Communicate our solutions and their benefits from C-level to technical staff.

  • Communicate to ensure feedback is communicated around initiatives, product and campaigns.

  • Communicate with leads that show an interest in the company's products.

  • Communicate with prospective Resellers the value the organization provides.

  • Communicate your passion for Conversion Rate Optimisation, going above and beyond when required.

Complete

  • Complete daily sales routes and appointments.

  • Complete the necessary activities to facilitate the attainment of goals and quotas.

Conduct

  • Conduct follow-ups and confirm appointments via email.

  • Conduct high-level conversations with Senior Executives in prospect accounts.

  • Conduct high volume prospecting identifying sales qualified leads.

  • Conduct initial conversations to understand the legal needs of prospective clients.

  • Conduct needs qualification calls with specific prospects.

  • Conduct prospective client, market and competitive research.

Connect

Connect with sales reps to identify areas of improvement and increased efficiency.

Consult

Consult and adapt to varying customer requirements.

Contact

  • Contact 20 leads per day via cold phone calls and emails to schedule product demos.

  • Contact customers and prospects to generate leads for the sales team.

  • Contact potential clients through cold calls, emails and social promotion.

  • Contact potential clients through cold emails.

Continue to

Continue to refine and hone your prospecting and outreach skills.

Coordinate

Coordinate with vendor sales representatives to bring in new business.

Create

  • Create a business strategy for acquiring new targets and accurately forecasting weekly pipelines.

  • Create a local "branch office' presence.

  • Create and cultivate all sales opportunities using HubSpot.

  • Create and execute new campaigns, driving event attendance, multi-pronged approach into leads.

  • Create and maintain T-Mobile customer count and relationships.

  • Create and prioritise strategic target account lists within Singapore.

  • Create invite list for events.

  • Create new business outbound pipeline through prospecting in the North American market.

  • Create, write and implement frameworks, policies and processes.

Cultivate

  • Cultivate and qualify leads as sales opportunities.

  • Cultivate the sales pipeline by monitoring all inbound channels and proactively respond to leads.

Define

  • Define your measures of success and track core KPIs for Facebook, Instagram, and LinkedIn campaigns.

Deliver

Deliver results with minimal supervision.

Determine

  • Determine prospects' current communication structure and effectively articulate the value of the company.

  • Determine prospects' interest.

  • Determine the prospect's interest in our product.

Develop

  • Develop a "face to face” customer call cycle.

  • Develop and execute the vendor-specific strategic business plan.

  • Develop and execute (where applicable) unique reseller enablement activities.

  • Develop and lead customer relationships at senior and influential level.

  • Develop and maintain assigned sales funnel targets by stage.

  • Develop and maintain a thorough knowledge of services and pricing structure.

  • Develop and maintain vendor and customer relationships.

  • Develop and manage a strong pipeline with rigorous attention to detail via Hubspot CRM.

  • Develop and prepare general correspondence with a high level of thoroughness and professionalism.

  • Develop and present quarterly business review presentation material and data.

  • Develop a thorough understanding of the PDL platform.

  • Develop & execute against daily, weekly, and monthly plans to ensure individual targets are met.

  • Develop new business leads and enhance existing relationships.

  • Develop new outbound lead generation strategies and optimize existing ones.

  • Develop outreach strategy for your market / vertical.

  • Develop proposals, sales decks and negotiate terms for prospective partners.

  • Develop relationships with prospective clients, while maintaining existing client relationships.

  • Develop reports and proposals as part of sales presentation to clients.

  • Develop Sales skills through regular training and review cycles.

  • Develop solutions and bundling services with Microsoft software and services.

  • Develop target prospect lists and execute cold outreach to executives at data companies.

  • Develop territory sales and meet sales objectives for assigned territory.

Devote

Devote all of your time to business development efforts.

Direct

Direct prospecting to new business opportunities within an assigned vertical / territory.

Disseminate

Disseminate opportunities to appropriate AE, educating each rep as necessary about the opportunity.

Document

  • Document all account, contact, and activity information in LOS.

  • Document all account, contact, and activity information into our Loan Operating System.

  • Document collection and review for binding accounts with carriers.

  • Document the sales process stages to facilitate lead tracking and lead attribution.

Drive

  • Drive a BANT process to qualify and move pipeline through the funnel to a 'Qualified' lead.

  • Drive attendance to events and webcasts and follow up with those who attend / register.

  • Drive outbound sales (email, social media, and telephone) to reach established business targets.

  • Drive pipeline opportunities through an account-based marketing approach.

  • Drive Point of Sales field execution.

Educate

Educate client's on Johnston Equipment's line of products.

Engage

  • Engage decision makers in targeted prospect accounts.

  • Engage in all steps of the Sales Cycle to ensure smooth Pipeline Progression to maximise results.

  • Engage with customers via video calls and email to analyze their needs.

Ensure

  • Ensure all documentation is properly maintained and updated in a timely.

  • Ensure all our projects are on track with project deadlines, requirements, and schedules.

  • Ensure compliance MONITORS SELL IN & SELL OUT EXCELLENCE.

  • Ensure compliance with CAN-SPAM, GDPR and other relevant regulations.

  • Ensure confidentiality and accuracy of internal and external data.

  • Ensure CRM system fully up to date with information throughout sales cycle.

  • Ensure marketing generated leads are quantified using defined qualification criteria and process.

  • Ensure tight collaboration with marketing for lead follow-up and marketing activity representation.

Establish

Establish value and schedule virtual & on-site client meetings for Sales Team.

Evolve

Evolve our brand presence and brand tenants to a broader and more savvy audience.

Execute

  • Execute inbound and outbound campaigns to thousands of companies in North America and Europe.

  • Execute the sales pipeline efficiently.

Focus on

  • Focus on driving meetings and opportunities resulting in transactions >.

  • Focus on lead generation and proactive prospect engagement via phone calls and email campaigns.

  • Focus on moving leads through the pipeline.

Follow up

  • Follow up on sales & customer requests / issues until resolved in a timely manner.

  • Follow up with Marketing Leads within region.

Forecast

Forecast monthly projected BD wins and business impact based on current pipeline analysis.

Foster

Foster your professional and personal skill set.

Generate

  • Generate leads using email prospecting campaigns.

  • Generate new business opportunities against set annual targets within the defined territory.

  • Generate new business opportunities to fuel the company pipeline and growth.

  • Generate new ideas and work closely with marketing to execute creative campaigns that deliver demand.

  • Generate new revenue opportunities through territory prospecting.

  • Generate qualified prospects - inbound and outbound - SDR / BDR.

Give

Give sales presentations to a range of prospective clients.

Handle

  • Handle administrative requests and queries from senior managers and executives.

  • Handle the execution of multiple marketing campaigns simultaneously.

Help

  • Help define the Target Systems Architecture to align the engineering and business strategies.

  • Help to build scalable demand generation campaigns based on data.

Hit

  • Hit monthly activity goals and quarterly quotas, and earn unlimited commission after that.

  • Hit or exceed quota numbers for # of monthly qualified demo appointments scheduled for ClickFlow.

Hunt

Hunt for potential customers that could benefit and grow using Jobber.

Identify

  • Identify and correct issues with CRM data (fixing contacts, numbers etc.).

  • Identify and create new qualified sales opportunities for regional Account Executives.

  • Identify and develop opportunities for growing investment in the liquids pipelines space.

  • Identify and develops new meetings and opportunities within assigned region.

  • Identify and eliciting new client opportunities.

  • Identify and partner with prospects to understand what challenges or initiatives they may be facing.

  • Identify and promote business relationships with corporate entities and partnerships.

  • Identify and recommend opportunities, trends and deals and inform the Sales teams and Resellers.

  • Identify client needs and customise product solutions to deliver engaging sales pitches.

  • Identify decision makers within targeted leads to begin sales process.

  • Identify opportunities for Seenit to build new relationships.

  • Identify our prospects' active projects to achieve goals or fix problems that could be a fit.

  • Identify volume and strategic customers and develop those partnerships.

Implement

Implement customer surveys to assess market perceptions.

Initiate

  • Initiate outbound telephone, email, and social contact with prospects.

  • Initiate sales leads by researching, prospecting, presenting, and scheduling appointments.

Input

Input and suggest enhancements to marketing collateral and brand awareness with marketing.

Interact with

  • Interact with IT Executives via creative campaigns.

  • Interact with prospects via telephone and email.

  • Interact with prospects via telephone and email – in an informed, professional and responsive manner.

Keep

  • Keep ahead of industry developments and apply best practices to areas of improvement.

  • Keep reading to learn more about the life of a healthcare sales consultant and APPLY TODAY!.

  • Keep up to date on relevant industry information, directive, guides, and information.

Lead

  • Lead generation and contact management.

  • Lead sales training s in-person and via webinar.

Learn

  • Learn and execute proven processes to generate new sales opportunities.

  • Learn and leverage product features, marketing and others to ensure goals are met.

  • Learn and maintain in-depth knowledge about our product, venture funding and startups.

Leverage

  • Leverage CRM tools to prospect into specific geographic territories and sectors.

  • Leverage social media channels to engage prospects.

Liaise

Liaise and manage relationships across several sectors.

Log

Log activity and run reports in Salesforce.

Maintain

  • Maintain accurate client relationship data and activities within HubSpot CRM.

  • Maintain active engagement with merchants in order to successfully sell our app.

  • Maintain and expand our database of prospects.

  • Maintain and expand your database of prospects with your assigned leads.

  • Maintain and manage the outbound activities for your direct reports.

  • Maintain an organised list of your activities in the Wazoku CRM (HubSpot).

  • Maintain an organized, clean and safe work area.

  • Maintain a positive mind-set irrespective of any challenging situations.

  • Maintain knowledge of competitive solutions and market conditions.

  • Maintain lead status and track opportunities to close.

  • Maintain organization within territory and provide timely information and follow-up contact.

  • Maintain professional and technical knowledge by attending educational workshops.

  • Maintain professional internal and external relationships that meet our core values and culture.

  • Maintain relationships and account management with subscribed members.

  • Maintain thorough knowledge of company products / services.

  • Maintain timely follow up communication with Territory Managers and Sales Executives post-meeting.

  • Maintain up-to-date knowledge of Adobe s competitive positioning in the marketplace.

Make

  • Make 60+ outbound phone calls and 80+ outbound emails each day.

  • Make technical presentations and demonstrate how a product meets client needs.

Manage

  • Manage contact and lead activity using company standard CRM tools.

  • Manage customer relationships.

  • Manage entire logistic information systems appropriately.

  • Manage incoming calls from Resellers and SYNNEX Sales.

  • Manage online chat system to generate and qualify incoming leads.

  • Manage regular product based demo webinars to develop pipeline opportunity.

  • Manage social media engagement and advertising.

  • Manage team on day to day basis – including 1 - 2-1's, appraisals, training.

  • Manage the annual budget for territory activities and programs.

  • Manage the volume and flow of applications and focus on a building a continuous pipeline.

  • Manage, track and report sales activities and results using SFDC.

  • Manage, track, and report your activities and results using SalesLoft & Salesforce.

  • Manage your own portfolio of candidates and clients, both existing and new.

Maximise

Maximise all opportunities from existing portfolio and new business opportunities.

Meet

  • Meet and exceed all quarterly and annual sales quotas.

  • Meet and exceed daily, weekly, and monthly sales activity targets (KPIs).

  • Meet and exceed monthly KPIs and quotas.

  • Meet and exceed set Quota.

  • Meet and exceed volume targets (emails, calls, connects) & revenue goals.

  • Meet monthly, quarterly, and annual MBO's and metric-based target (s).

  • Meet or exceed individual targets.

  • Meet or exceed monthly outbound opportunity quotas.

  • Meet or exceed monthly qualified opportunity targets.

  • Meet or exceed quarterly targets.

  • Meet or exceed sales goals.

  • Meet the minimum requirements set by Sales Leadership for outbound calls per day.

  • Meet weekly and monthly goals in line with the overall strategic plan.

Mentor

Mentor and train others in the role.

Monitor

  • Monitor and report weekly marketing SLA's.

  • Monitor clients' SEO rankings and SEM campaign spend on a weekly basis.

Operate

Operate in a dynamic environment.

Optimize

  • Optimize campaign performance based on real-time data.

  • Optimize the BDR program across all our KPIs and deliver ROI.

Orchestrate

  • Orchestrate discussions with customers around their business needs.

  • Orchestrate discussions with senior execs around their business needs.

Outbound

  • Outbound calling is the primary focus – a mix of cold call engagements and warm lead follow up.

  • Outbound Prospect via various channels including phone, email, social, and video.

  • Outbound sales, generate new (Mid-market and Enterprise) leads.

Oversee

  • Oversee scheduling and follow-ups for all client meetings.

  • Oversee the sales weekly and monthly targets and objectives.

Own

Own the entire sales process from the first contact to the signed agreement.

Participate

  • Participate in regular training & informational sessions.

  • Participate in special projects and assignments.

  • Participate in targeted outbound calls.

  • Participate in the overall sales strategy for the organization.

  • Participate, and attend trade shows, conferences, seminars and other industry related events.

Penetrate

Penetrate all targeted accounts and radiate sales from within client base (cold accounts).

Perform

  • Perform ADHOC support tasks to help scale the business.

  • Perform all required reporting as and when required by Management and business units.

  • Perform incisive and insightful market and competitive research based on City Pantry's growth plans.

  • Perform original inspections on new business.

  • Perform Product Demos to potential prospects.

  • Perform with manager to forecast and prepare business plan and strategy.

Plan

  • Plan and conduct presentations along with customer meetings.

  • Plan and represent the company at all trade shows.

Prepare

  • Prepare and administer sales contracts.

  • Prepare and submit weekly sales forecasts.

  • Prepare for and book pitch meetings with target prospects.

  • Prepare proposals and research opportunities.

  • Prepare quotes, input information and process orders.

  • Prepare sales activity reports for management.

Present

  • Present and articulate solutions, features, and benefits of our solution.

  • Present, pitch and demo Live Tech Games's products, showcasing our proposition and value.

  • Present the public image of the company's products and services.

  • Present the company values to potential clients.

Prioritize

  • Prioritize and organize the lead pipeline for maximum efficiency on a daily basis.

  • Prioritize and organize the lead pipeline on a daily basis for maximum efficiency.

Promote

Promote a strong sense of urgency for reaching goals and key deliverables.

Prospect

  • Prospect and generate leads as well as create strategic target account lists.

  • Prospect and manage business development activities at the top 100 banks across Europe.

  • Prospect, engage, book appointments, set up discovery calls, and schedule product demos.

  • Prospect for new Named accounts, new referral sources, and transactions.

  • Prospect into strategic business accounts via cold call, email, LinkedIn and networking.

  • Prospect potential channel partners through cold calls and emails.

  • Prospect via phone, email and in-person to restaurants, bars, cafes, food trucks, etc..

Provide

  • Provide 30 minute introduction webinars & quarterly marketing webinars.

  • Provide accurate and timely analysis of monthly goals, results, and forecasts.

  • Provide a consultative sales approach outlining products, services and pricing.

  • Provide education on areas of interest for under-informed customers.

  • Provide event (trade shows, webinars) and pre / post-sales support as required.

  • Provide feedback on quality of leads being generated regularly.

  • Provide market intelligence on local and regional activities.

  • Provide product information to prospective customers.

  • Provide trustworthy feedback to help steer the direction of the product.

  • Provide weekly status updates and reports.

Pursue

Pursue and cultivate strong professional relationships with our referral sources and trade partners.

Qualify

  • Qualify and develop outbound leads over the phone and through e-mail.

  • Qualify and further develop warm leads by performing and documenting end-user requirements analyses.

  • Qualify and maintain documentation supporting lead qualification criteria.

  • Qualify and Sell the Staples Plus Membership Program.

  • Qualify every inbound lead that comes through the Nectafy website.

  • Qualify leads to a high standard, set meetings for Sales & generate new pipeline for Blue Prism.

  • Qualify prospective customers through a robust sales process.

  • Qualify prospective partners based on internal business intelligence parameters.

Reach

  • Reach potential B2B prospects via cold calling, email and social strategies.

  • Reach with hands and arms.

Receive

Receive inbound and makes outbound dialer calls to consumer leads.

Recommend

  • Recommend additional products if the opportunity arises.

  • Recommend modifications to existing customers related to transportation needs.

Refine

Refine our sales process and work with our marketing team to create sales material.

Report

  • Report and provide feedback to management.

  • Report directly to the VP of Sales Operations.

  • Report results weekly to the Business Development Manager.

  • Report, track, and manage sales activities and results using Salesforce and Outreach.

  • Report weekly, monthly on results of travel / calls etc..

  • Report (weekly / monthly / quarterly) sales results.

  • Report weekly on challenges, successes, and progress against your plan.

Represent

  • Represent the organization at trade shows, seminars and conferences as required.

  • Represent the brand as the first point of contact with potential customers.

Research

  • Research accounts, identify key players, and generate interest.

  • Research and document contact information for existing leads and keep contact information updated.

  • Research and evaluate businesses to identify decision-makers and understand client needs.

  • Research and evaluate target clients.

  • Research countries and industries with whom we work in order to map key accounts to target.

  • Research, identify, and generate weekly new opportunities.

  • Research potential resellers for new resale opportunities.

  • Research / prospect identification targets.

  • Research prospective customers, create outreach strategies, and identify sales opportunities.

Respond to

  • Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.

  • Respond to and develop marketing leads into qualified sales meetings.

  • Respond to and qualify incoming inquiries regarding interest in Segment products.

Run

Run strategic outreach campaigns to generate interest for the Sales team.

Schedule

  • Schedule 5 demos for Account Executives per week.

  • Schedule discovery meetings for Account Executives and prospects.

  • Schedule follow-up contact if no appointment is made in Dealership Management System.

Seek

Seek out and build new business by researching, identifying targets, and networking.

Seize

Seize opportunities to up-sell products and services when they arise.

Select

Select and engage with prospects that are identified through marketing efforts.

Sell

Sell services by establishing contact and developing relationships with prospects.

Set

  • Set discovery meeting appointments for Regional Sales Teams.

  • Set meetings with qualified prospects.

  • Set sales meetings and discovery calls at Enterprise targets.

  • Set negotiation priorities.

Set up

  • Set up meetings or calls between (prospective) clients and Account Executives.

  • Set up meetings or calls between (prospective) clients and Sales Representatives.

Source

  • Source and generate leads for potential new business over the phone.

  • Source new sales opportunities through inbound lead follow-up, outbound cold calls and e-mails.

  • Source new sales opportunities through research of accounts, key players and general interest.

Stay up-to-date-with

  • Stay up-to-date with new products / services and new pricing / payment plans.

  • Stay up-to-date with new services and new pricing plans.

Strategize

Strategize with team members to innovate and improve the overall sales development process.

Strive

Strive to exceed expectations with every partner, every day and to maximize shareowner value.

Support

  • Support any RFP's for bids and larger opportunities.

  • Support execution of internal sales campaigns to drive campaign goals.

  • Support proposal development.

  • Support proposal writing process.

  • Support strategic planning and development of new client's accounts.

  • Support the commercial team to develop and refine sales collateral.

  • Support the marketing team in event outreach, campaign management, and other marketing functions.

  • Support the qualification inbound leads (MQLs) using all manner of communication channels.

  • Support the sales and marketing team with special projects as needed.

  • Support the sales department and resellers regarding Microsoft CSP questions.

Take

  • Take notes during discovery calls with Account Executives and perform routine prospect follow-ups.

  • Take ownership over improving and creating various sales-related processes.

Track

  • Track activities and maintain relevant information using Salesforce.

  • Track and communicate weekly goals to team to drive consistent performance week over week.

  • Track and report progress.

  • Track key information in Salesforce for follow-up and analytics.

  • Track progress and review project tasks to ensure deadlines are met appropriately.

  • Track record of exceeding (meetings) targets.

Travel

  • Travel as necessary to attend various events / tradeshows.

  • Travel to industry trade shows and conferences to meet customers and prospects.

Understand

  • Understand and promoting company programs.

  • Understand customer goals and challenges, and position Brightpearl as a potential solution.

  • Understand how to maximize revenues through Direct, OTAs, GDS / Consortiums, Wholesale, and Group.

  • Understand objections and defeat them by turning skeptics into ecstatic new potential customers.

  • Understand roles, setting expectations, sharing information, and building consensus.

  • Understand the importance of reports and dashboards to evaluate sales pipelines and KPIs.

  • Understand the sales cycle and solution selling process into the e-signature space is preferred.

  • Understand when the situation calls for mentoring a customer versus doing the work yourself.

Update

  • Update and keep detailed notes in the CRM.

  • Update and maintain reporting tools such as CRM to ensure accurate pipeline management.

  • Update CRM and begin Pipeline Management for following renewal.

  • Update CRM (Salesforce) information with accuracy.

  • Update sales job experience by participating in training and educational opportunities.

Use

  • Use consistent automated follow up processes for both new and aged leads.

  • Use creative prospecting skills to differentiate your call to the prospect.

  • Use multiple avenues for creating sales opportunities i.e. Phone / Email / LinkedIn.

  • Use of text, and phone communications to drive sales.

  • Use outbound prospecting strategies to lead initial outreaches to prospects.

  • Use past experiences and collaborate with colleagues to create focused marketing efforts.

  • Use social media to market our brand / services.

  • Use social / professional networks in addition to other tools for true sales prospecting.

  • Use various prospecting techniques to get past gatekeepers and set appointments.

Utilize

  • Utilize CRM systems to manage sales pipeline and efficiently drive sales to close.

  • Utilize CRM tools available for best practices in tracking and improving our approach.

  • Utilize marketing metrics to maximize effectiveness.

  • Utilize proven sales methods to identify and solicit potential clients for future Service work.

Work with

  • Work closely with an account executive to execute on the territory plan.

  • Work closely with Marketing to help follow up on leads from marketing campaigns.

  • Work closely with our Corporate Sales team to set up meetings and build a pipeline.

  • Work closely with Sales Managers and Reps to ensure Lead Quality / Quantity and proper follow-up.

  • Work collaboratively and efficiently with your Field Sales partners.

  • Work cross functionally to implement plans and achieve goals.

  • Work in collaboration with Customer Care team to process quotes and close sales.

  • Work on after-sales support services and provide technical back up as required.

  • Work on diverse projects influencing broader, national strategy.

  • Work together with customers and the internal product development team to refine the product.

  • Work together with the team to establish and share prospecting techniques that generate results.

  • Work to structure regionalized strategies to capitalize on opportunities.

  • Work with Account Executives in North America to progress qualified leads through the sales process.

  • Work with clients through procurement.

  • Work with inbound leads from marketing to convert to trials.

  • Work within Salesforce.com to track key activities and update account information.

  • Work with management on pricing negotiations.

Write

Write and present marketing materials at conferences.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Business Development Representative:

  1. Sales

  2. Business Development

  3. Salesforce

  4. Marketing

  5. MS Excel

  6. CRM

  7. Customer Service

  8. Business

  9. Cold Calling

  10. MS Office

  11. Prospecting

  12. SAAS

  13. MS Word

  14. Hubspot

  15. Powerpoint

  16. Lead Generation

  17. Email

  18. Inside Sales

  19. Multiple Sales Techniques

  20. Business Administration

  21. Sales Performance Metrics

  22. Achieving Sales Quotas

  23. Deliver Engaging Presentations

  24. BDR

  25. Sales Development

  26. Marketing Campaigns

  27. Sales Training

  28. Selling

  29. B2B

  30. MS Excel

  31. Business Acumen

  32. Developing Leads

  33. Outbound Prospecting

  34. Telephone Selling

  35. Understand Customer Needs

  36. Objection Handling

  37. Outlook

  38. Social Media

  39. Standard Corporate Productivity Tools

Most In-demand Soft Skills

The following list describes the most required soft skills of a Business Development Representative:

  1. Written and oral communication skills

  2. Organizational capacity

  3. Interpersonal skills

  4. Attention to detail

  5. Self-starter

  6. Time-management

  7. Self-motivated

  8. Team player

  9. Presentation

  10. Multi-task

  11. Problem-solving attitude

  12. Analytical ability

  13. Negotiation

  14. Priority management

  15. Organized

  16. Listening

  17. Work ethic

  18. Confident

  19. Highly motivated

  20. Manage time effectively

  21. Positive

  22. Motivated

  23. Planning

  24. Creative

  25. Detail-oriented

  26. Energetic

  27. Positive attitude

  28. Enthusiastic

  29. Ambitious

  30. Networking

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