Main Responsibilities and Required Skills for Accounts Receivable

accounts receivable manager working on a laptop

An accounts receivable manager is responsible for overseeing the processing of payments and ensuring that they are paid correctly. They ensure that all payments are made in a timely manner and help ensure that invoices are paid accurately. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Accounts Receivable.

Get market insights and compare skills for other jobs here.

Main Responsibilities of Accounts Receivable

The following list describes the typical responsibilities of an Accounts Receivable:

Advise

Advise Management of accounts that are at risk for collection.

Analyze

  • Analyze AR account invoicing, credit memos and payment posting in ERP system.

  • Analyze customer delinquencies and trends to identify and help resolve issues.

  • Analyze digital campaigns success.

  • Analyze fund balances for reasonableness.

  • Analyze large data sets to figure out patterns and behaviors.

Answer

  • Answer department telephone within 3 rings, using correct greeting and telephone etiquette.

  • Answer phones, take messages and respond to employee inquiries.

  • Answer questions from shippers, customers, the sales / marketing department and other stake holders.

  • Answer client inquiries and conducts basic record keeping duties.

Assist in

  • Assist Accounting Controller in reconciling revenue accounts each month.

  • Assist Accounts Receivable Analyst with charge back control, inquiries, and investigations.

  • Assist customers with questions on products, quality and delivery errors.

  • Assist in collection calls on outstanding and prepaid accounts.

  • Assist in collection duties when needed.

  • Assist in complex problem resolution and propose solutions to AR-related problems.

  • Assist in drafting Policies, SOP's and training material for the AR teams.

  • Assist in Month End Close Process and adhere to month end deadlines.

  • Assist in preparing communication and learning packages.

  • Assist in report preparation and analysis.

  • Assist in the preparation and processing of credit notes for accounts receivable.

  • Assist in the preparation of budgets, including corporate, project as well as operations.

  • Assist in the resolution of issues with third-party payers.

  • Assist project cost administrators with entry of monthly project notes.

  • Assist team members to plan work to meet deadlines and focus on areas of priority.

  • Assist the Accounts Receivable Department with various administrative duties.

  • Assist with billing and invoice submissions via Oracle System.

  • Assist with company acquisitions and establishes processes to incorporate AR into systems.

  • Assist with DHS Website billing processes and collection updates.

  • Assist with month end close.

  • Assist with ongoing projects.

  • Assist with problem resolution and general A / R adjustments.

Assure

Assure that timely billing is completed.

Attend

  • Attend hearings and liaise with the Tenancy Board when required.

  • Attend on-the-job training orientations as defined and scheduled by management.

Balance

Balance bank accounts, posting and balancing financial data in diverse ledgers.

Build

Build relationships with clients and setup automatic payments when applicable.

Carry out

  • Carry out collections including frequent calls and emails along with accompanied internal reporting.

  • Carry out, convey, and strengthen the mission, values, and culture of the company.

Cash

  • Cash application functions- Credit cards, EFTs' and Cheques.

  • Cash applications and postings.

Charge

Charge entries and other data integrity assurance.

Circulate

Circulate daily bank balances to senior management.

Classify

Classify and match invoices.

Code

Code and prepare weekly cash receipt entries.

Collaborate

  • Collaborate with the business to identify root cause of overdue customer balances.

  • Collaborate with the Accounting and Finance Team to assist with revenue and collections projections.

Collect

  • Collect due and past due amounts, send statements, and process credit notes as needed.

  • Collect Federal Tax Distribution Summaries from payroll for all provinces.

  • Collect for high activity accounts such as Fortune 100 companies.

  • Collect payments and enter them into ERP system.

  • Collect payments from PO Box at post office.

Communicate

  • Communicate directly with customers regarding outstanding invoices.

  • Communicate effectively with 9 other locations regarding customer accounts.

  • Communicate with customers via phone, email, mail or personally.

  • Communicate with senior client personnel.

Complete

  • Complete accounts receivable reconciliations.

  • Complete a variety of work assignments within structured deadlines.

  • Complete / conduct daily workload / recovery activities of 100-150 accounts worked.

  • Complete credit references for customers.

  • Complete other assignments as required to support the AR mandate.

  • Complete quality checklist review.

Conduct

Conduct customer service calls to ensure the timely receipt of outstanding invoices.

Contact

  • Contact clients to settle payment issues and establish payment plans as required.

  • Contact customer for NSF checks or any question on payment from Cash application agent.

  • Contact customers and assist with collections.

  • Contact customers to collect past due balances.

Contribute

Contribute to team effort by accomplishing related results as needed.

Coordinate

Coordinate activities between departments.

Copy

Copy all of backup of cash deposit to defined folder.

Correspond

  • Correspond / Negotiate with Delinquent Accounts.

  • Correspond with Credit Risk team, request and apply for credit and deal with any issues or inquires.

Create

  • Create and maintains customer codes and profiles.

  • Create client profiles in Moneris-Vault.

  • Create reports and balance sheets that show overall profits and losses.

Cultivate

Cultivates relationships with clients at mid-level management (e.g. Product / Marketing Manager).

Determine

Determine credit worthiness of vendors.

Develop

  • Develop and maintain accounting files and records.

  • Develop and update monthly customer scorecards and communicate results to key stakeholders.

  • Develop basic knowledge of CIS system(s) and revenue services processes.

  • Develop monitoring and remediation plans as required.

  • Develop plan to complete work lists by assigned due date.

Document

Documents collection progress on past due accounts and escalates payment issues as appropriate.

Drive

  • Drive an environment of teamwork and open communication.

  • Drive cost reductions across the various portfolios to improve the margin trajectory.

  • Drive, develop and implement accounts receivable process improvements.

  • Drive month close process and manage executive reporting of AR metrices.

Educate

Educate customers on PBC terms and various payment / billing options to drive cash flow improvements.

Elevate

Elevate significant issues to the Accounts Receivable Supervisor for further management interaction.

Endorse

Endorse cheques with bank stamp and makes calculator tapes for the totals of cheques.

Engage

Engage core concepts and values daily to achieve goals.

Enhance

Enhance, support and extend existing in-house tools and frameworks.

Ensure

  • Ensure all safety precautions are followed while performing the work.

  • Ensure and monitor team's compliance with legislation and Global Credit Policy.

  • Ensure cash posted reconciles to bank clearing accounts.

  • Ensure daily billing is accurate and that accounts are invoiced appropriately.

  • Ensure employees operate within guidelines.

  • Ensure monthly processing deadlines are met as required.

  • Ensure proper case fees are being assigned appropriately to clients.

  • Ensure proper documentation.

  • Ensure staff members follow company policies and procedures.

  • Ensure strict confidentiality of financial records.

  • Ensure that any cash adjustments.

  • Ensure that processing activities are completed accurately and in a timely manner.

  • Ensure timely and accurate collection of all outstanding Accounts Receivable.

  • Ensure timely preparation and analysis of the monthly and annual financial reporting processes.

  • Ensure transactions are timely and accurate.

Enter

  • Enter batches of vendors and post to ledger.

  • Enter customer orders and responding to customer inquiries.

  • Enter customer payments and deposits daily.

  • Enter invoices into the accounting system in a timely manner.

  • Enter lock box deposits, bank deposits and all electronic payments.

  • Enter multiple weekly floor plan payments for all locations.

  • Enter and applies all customer payments to individual customer accounts.

  • Enter suggested retail pricing and may print shelf tags as requested by customers.

Escalate

Escalate large collection or reconciliation issues appropriately.

Establish

  • Establish and maintain positive working relationships with internal and external clients.

  • Establish and review credit limits on customers' accounts.

  • Establish clear accountability and provide the authority to achieve goals.

Execute

  • Execute monthly reporting reconciliations, distribute to customers and respond to customer inquiries.

  • Execute projects to be high quality, on-time and cost-effective / on budget.

Facilitate

Facilitate Electronic Funds Transfer payments by completing all documentation.

File

File appeals on claim denials and underpayments as appropriate.

Fill

Fill out & return customer credit reference requests.

Find

Find and contact clients to ask about their overdue payments.

Follow up

  • Follow established procedures for processing receipts, cash, etc..

  • Follow up on, collect, and allocate payments.

  • Follow up on customer past dues.

  • Follow up on past due invoices as needed.

  • Follow up on promises to pay and final demands.

  • Follow up returned mail to obtain a correct mailing address.

  • Follow up with customers who have billing related questions.

Gather

  • Gather documentation required for deductions processing.

  • Gather receipt data from all relevant sites on a daily basis.

Generate

  • Generate accurate and timely invoices.

  • Generate aged analysis reports as required.

  • Generate and distribute customer invoices from ERP system.

  • Generate and send out clear and concise invoices.

  • Generate Customer statements.

  • Generate insurance report.

  • Generate and distributes invoices, reports of payments and outstanding balances.

  • Generate customer invoices for accounts receivables.

Handle

  • Handle all queries efficiently and effectively to ensure all SLA's and KPI's are met.

  • Handle and manage incoming and outgoing phone calls, e-mail correspondence, and other communications.

  • Handle AR account reconciliation.

  • Handle company purchases of supplies.

  • Handle company retreat accommodations and travel for executive management each year.

  • Handle receptionist duties during lunch and break coverage.

  • Handle writing off various transactions to our Bad Debt Reserve when warranted.

Identify

  • Identify areas for improvement within the department.

  • Identify other means and resources to complete tasks, as applicable and appropriate.

  • Identify, analyze, and manage operational controls / risk mitigation.

  • Identify and resolve any discrepancies before applying funds.

  • Identify and resolve short payment issues.

  • Identify, clean up, and maintain all unidentified or unapplied items.

  • Identify control gaps and recommend appropriate remediation.

  • Identify issues attributing to account delinquency and discuss them with management.

  • Identify opportunities for improvement and problem solving.

  • Identify opportunities for process improvement and provide solutions for operational obstacles.

  • Identify over or under paid accounts and apply credit where needed for patient or insurance carrier.

  • Identify root cause and remedy via process improvements.

Improve

Improve systems and procedures and initiate corrective actions.

Increase

Increase usage of Collections Management system.

Inform

Inform customers of the credit memos issued and send customers the updated customer statements.

Initiate

Initiate and respond to correspondence and telephone contacts with patients, agencies and insurers.

Interact with

Interact with customers regarding disputes and discrepancies.

Investigate

  • Investigate and resolve all customer inquiries and issues.

  • Investigate and resolve any irregularities.

  • Investigate and Resolve any payment related issues.

  • Investigate collection problems and advise customers on corporate A / R policies and procedures.

Issue

  • Issue demand letters and escalate accounts for legal action or bad debt write-off.

  • Issue invoices and credit notes, and prepares bank deposits.

  • Issue stop-payments or purchase order amendments.

Keep

  • Keep in touch with the industry's best practices and keep updating.

  • Keep track, prepares and posts all day-to-day billing invoices and payments.

Know

Know and respects procedures related to the group as indicated in the ALC Quality Manual.

Lead

  • Lead and transform to move manual billing to automated process utilizing Robotics. (.

  • Lead cash collection efforts and keeps Accounts Receivable balances in line.

Liaise with

  • Liaise closely with KAMs and BDMs to solve customers' unique requirements or reconciliation issues.

  • Liaise with key external parties to keep on top of weekly receivables updates.

Maintain

  • Maintain Accounts Receivable billing process.

  • Maintain accurate customer files within the billing system.

  • Maintain accurate records and control reports at all times with a high level of attention to detail.

  • Maintain aged receivables listing.

  • Maintain a list of all customer profiles including contact information, discounts & terms.

  • Maintain and updates change order log to reflect billing status.

  • Maintain AP / AR in the general ledger.

  • Maintain approximately 800 accounts.

  • Maintain clean reconciled customer account balances.

  • Maintain Commercial Subscription Billing inbox traffic.

  • Maintain confidentiality following HBSI company policies in an ethical and professional manner.

  • Maintain customer collection information and notes in ERP system.

  • Maintain customer portal information.

  • Maintain end to end Accounts Receivable.

  • Maintain office records to include but not limited to the following.

  • Maintain positive relationships with customers through formal and informal communications.

  • Maintain, prepare, and / or collect data necessary to prepare accurate and timely billings.

  • Maintain process to ensure vendor details are accurate and up to date in Dynamics Great Plains.

  • Maintain Productivity measures.

  • Maintain receivable schedules in accounting system.

  • Maintain shared mailboxes for multiple legal entities.

  • Maintain Training Records.

  • Maintain up to date filing for the accounts receivable department including invoices and payments.

  • Maintain various state sales tax updates in customer records as well as system records.

Make

  • Make appropriate decisions and calls to carriers to maximize reimbursement on accounts to be worked.

  • Make copies of all checks, complete deposit slips and make bank deposits.

  • Make multiple attempts to collect funds or secure payment plans.

  • Make outbound calls to verify patient and insurance information.

  • Make outbound collection calls.

  • Make recommendations and assist in the quarterly calculation of the bad debt provision.

  • Make recommendations to improve quality of invoicing and collection procedures.

  • Make adjustments to accounts as needed.

  • Make regularly scheduled collection calls on all account balances as assigned.

  • Make suggestions for improvements and implement improvements.

  • Make the decision to ship or hold orders for delinquent orders daily.

  • Make your mark in the fight against cancer.

Manage

  • Manage a multiline phone and paging system.

  • Manage and review office equipment leases and contracts.

  • Manage assigned accounts' credit limit and balance exposure.

  • Manage cash application making sure all cash receipts are applied properly.

  • Manage cash, credit and ACH transfers.

  • Manage client set-up (and on their end, their set-up of us as a vendor).

  • Manage collections process to ensure past due amounts are at a minimum.

  • Manage credit card chargeback disputes.

  • Manage credit limits, risk reporting and EDC reconciliation.

  • Manage customer inquiries.

  • Manage customer payments in the mail (PO Box and SF office).

  • Manage Invoicing, Cash Applications, Collections, Dispute Resolution and Reporting.

  • Manage month-end close process by recording and reconciling revenue JE's and AR aging.

  • Manage the month-end close for assigned projects (revenue, unbilled, backlog, AR, etc.).

  • Manage, train two junior Accounts Receivable Specialists.

  • Manage the threshold billing procedures and escalate as needed to mitigate exposure risk.

Measure

Measure and reports quarterly targets in a timely manner.

Monitor

  • Monitor and remedy receivable exceptions for assigned clients.

  • Monitor bank account and reports, distributes daily bank reports to appropriate persons.

  • Monitor credit limits and review account balances.

  • Monitor postage machine funds.

  • Monitor insurance work queues and reports i n accordance with assignments from direct supervisor.

Negotiate

  • Negotiate and settle non-payment disputes with clients efficiently.

  • Negotiate current contractual clauses with agencies to reduce our future collection costs.

  • Negotiate repayment amendments with clients while adhering to company policies.

  • Negotiate with customers to resolve issues and collect timely payments per contract terms.

  • Negotiate with clients in non-payment cases.

Obtain

Obtain and mail invoice copies for customers, as requested.

Operate

Operate a data entry terminal, as required.

Oversee

  • Oversee daily / monthly / quarterly accounts receivable operational activity.

  • Oversee client accounts, accounts receivable write-offs, credit memos and payment reversals.

  • Oversee the AR team, collections department and focus on strategic initiatives.

  • Oversee workflow of the team to ensure productivity measures are met.

Participate

  • Participate in developing department goals, objectives and company STI's.

  • Participate in the month / quarter / year end close processes and reporting.

  • Participate in the roll out of payment automation tools and processes.

  • Participate with joint (internal or external) providers in crisis management as required.

Perform

  • Perform account reconciliations and assist with month-end closing.

  • Perform all other duties as assigned.

  • Perform all other duties as assigned and required.

  • Perform any other duties required by his or her immediate supervisor.

  • Perform cheque scanning through RDC.

  • Perform collection calls and follow up on late payments.

  • Perform collections and payment application as needed.

  • Perform daily bank reconciliation for CC&B..

  • Perform data entry in database and spreadsheets.

  • Perform other administrative and clerical duties as required.

  • Perform other job-related duties as assigned.

  • Perform other management requests and related duties as required.

  • Perform other related credit duties as required.

  • Perform other related duties as assigned.

  • Perform other related duties as required and assigned.

  • Perform recurring billing, such as annual support contracts and monthly transactional billing.

  • Perform the daily entry of Accounts Receivable remittances in an accurate and efficient manner.

Post

  • Post all cash posting related fees and adjustments.

  • Post deposits to owners' accounts accurately.

  • Post / download billing charges / ancillaries into billing software.

  • Post and reconcile payments to ledgers.

  • Post customer payments by recording cash, checks, wires, echecks, and credit card transactions.

  • Post miscellaneous checks to various general ledger accounts.

  • Post transactions to accounting records such as worksheets, ledgers, and computer files.

Prepare

  • Prepare ad hoc A / R reports and analysis as needed.

  • Prepare and balance bank deposits.

  • Prepare and print vendor cheques.

  • Prepare and send out monthly statements as may be required.

  • Prepare and submission of billing for allocated segments.

  • Prepare appeal letters to insurance carriers when not in agreement with claim denial.

  • Prepare appeals as needed.

  • Prepare AR aging reports and follow-up with customers on outstanding accounts.

  • Prepare batches for data entry and enter into the system.

  • Prepare correspondence for delinquent accounts.

  • Prepare customer account statements as required.

  • Prepare daily deposits (cheques).

  • Prepare EDC report to file and request payment.

  • Prepare Electronic Bank Deposits.

  • Prepare invoices for emailing, mailing and filing.

  • Prepare journal entries for review and posting by the Accounting Manager.

  • Prepare LEMs and client invoicing.

  • Prepare monthly aging and metrics.

  • Prepare monthly and ad-hoc reporting as requested.

  • Prepare monthly, quarterly, annual and ad-hoc forecasting reports.

  • Prepare necessary documents for payments discrepancies.

  • Prepare payments for expense vouchers and invoices.

  • Prepare radio invoices for mailing.

  • Prepare reports and analysis on the status of credit and collection matters.

  • Prepare and post all customer payments.

  • Prepare and posts A / R adjustments as directed by the Credit Manager.

  • Prepare customer statements, bills and invoices, and reconciles expenses to the general ledger.

  • Prepare daily, weekly, monthly and quarterly invoicing.

  • Prepare, edit, and create PAPP file for transmission.

  • Prepare financial reports by collecting, analyzing, and summarizing account information and trends.

  • Prepare NNA / CV forms for all rental list manager invoices.

  • Prepare payments for depositing.

  • Prepare statements, invoices, and moderately complex reports.

  • Prepare weekly customer listings pf customers and any issues.

Print

Print and sort customer statements at month end.

Process

  • Process accounts payable invoices.

  • Process adjustments as necessary.

  • Process all approved adjustments to patient accounts.

  • Process all building security deposits and monthly late fees.

  • Process and distribute invoices.

  • Process cash receipts and / or disbursements.

  • Process credit applications.

  • Process credit card payments and prepare and complete bank deposits.

  • Process daily deposits- cash, credit card, and EFT.

  • Process daily, monthly, and yearly account adjustments and payments.

  • Process Direct Bill Checks.

  • Process credit card and pre-authorized payments charges for client billings.

  • Process customer credit card transactions.

  • Process invoices for products or services generated outside of normal invoice cycle.

  • Process merchant charges.

  • Process student refunds.

  • Process final demand notices as needed for severely delinquent accounts.

  • Process financing applications through Wells Fargo for new and existing clients.

  • Process financing inquiries for customers.

  • Process high volume of data.

  • Process patient refunds upon discharge.

  • Process payments and assemble segments of monthly closings and yearly reports in compliance (GAAP).

  • Process payments and invoices.

  • Process payments, receipts and deposit.

  • Process returns- Process returned payments from CIT Bank and Paylease.

Produce

  • Produce and manage Records of Employment (ROE).

  • Produce daily reports for sales invoiced.

Protect

Protect organization's value by keeping information confidential.

Provide

  • Provide a current Drivers Abstract.

  • Provide coaching to develop team members as effective business partners.

  • Provide consistent and reliable internal and external customer support.

  • Provide correspondence to residents regarding late payments.

  • Provide customer service / collection duties via phone and email in a call center environment.

  • Provide excellent customer service when interacting with customers.

  • Provide feedback and statistical analysis for the future development of consumer credit policy.

  • Provide regular feedback on the trends of unapplied cash and customer refunds.

  • Provide support on systems and / or ad hoc projects.

  • Provide the year analysis to the Firm's external auditors.

  • Provide timely and accurate information and reports on a daily, weekly and monthly basis.

  • Provide troubleshooting to all AR personnel.

Receive

  • Receive and distribute all incoming / outgoing mail and courier deliveries, mail pick-ups daily.

  • Receive and treat client emails within SLA required.

  • Receive and processes all forms of payment for tuition, student fees and other sundry payments.

  • Receive and sort account payments.

Recommend

Recommend improvements / efficiencies to processes.

Reconcile

  • Reconcile and load daily bank statements into ERP system.

  • Reconcile and post any K84 payments collected in a timely fashion.

  • Reconcile and process 3rd party providers' account payments.

  • Reconcile and resolve payment errors and discrepancies.

  • Reconcile AR sub-ledger to General ledger as part of the month-end process.

  • Reconcile bank accounts, posting and balancing financial data in diverse ledgers.

  • Reconcile designated accounts.

  • Reconcile intercompany accounts.

  • Reconcile and maintain all corporate, online, and related AR accounts.

  • Reconcile quantities billed to customer pay estimates, as needed.

  • Reconcile tenant accounts.

  • Reconcile vendor statements and issue monthly batch payments.

  • Reconcile vendor statements, research and correct discrepancies.

Record

  • Record adjusting entries in A / R as needed.

  • Record cash receipts, revenue and expenses in sub ledger systems.

  • Record customer payments and make daily bank deposits.

  • Record customer payments (wires and checks) in our Check Register and Cash Transactions file daily.

  • Record payments received and internal credits or adjustments.

Register

Register and track clients who purchase our outside warranty protection program plan.

Report

  • Report all incidents immediately.

  • Report and submit collection recommendations to Management.

  • Report any discrepancies to related parties.

  • Report any payment issues to management or the appropriate team.

Request

  • Request approval and raising relevant intercompany invoices.

  • Request assistance when it is required of the sales team.

Research

  • Research and fulfill customer requests for invoices, statements, and explanations.

  • Research and resolve all discrepancies on accounts.

  • Research and resolve any discrepancies.

  • Research and resolve any invoice discrepancies.

  • Research and resolve customer Accounts Receivable issues.

  • Research and resolve discrepancies regarding payments and customer accounts.

  • Research customer payment issues.

  • Research and posts cash receipts if no documentation is available.

  • Research and processes charge backs, returns, and bad checks.

  • Research and solves payment discrepancies.

  • Research unapplied payments and resolve discrepancies.

Resolve

  • Resolve any customer complaints in a friendly, courteous manner.

  • Resolve any queries related to A / R or invoices.

  • Resolve billing and customer credit issues.

  • Resolve customer disputes.

  • Resolve past due accounts by offering solutions including payment plans.

  • Resolve any problems with billing or handling of accounts.

  • Resolve concerns regarding payments.

  • Resolve valid or authorized deductions by entering adjusting entries.

Respond to

  • Respond promptly to requests from customers via phone, email and fax.

  • Respond to and resolve customers billing issues and questions via phone and / or email.

  • Respond to both internal and external inquiries accurately and timely.

  • Respond to client enquiries.

  • Respond to patient inquiries and provide exceptional customer service.

Review

  • Review aging and operate in a proactive manner to ensure timely payments.

  • Review and enhance processes for inefficiencies.

  • Review and mail all monthly account statements.

  • Review and monitor assigned accounts and all applicable collection reports.

  • Review and print relevant bank account transactions for posting purposes daily.

  • Review and propose improvements to all receivable, billing, and collections processes in headoffice.

  • Review and reconcile customer accounts and Accounts Receivable Aging on a weekly basis.

  • Review and record all expenses to the proper general ledger account.

  • Review A / R aging for accuracy in cash applications for potential collections.

  • Review AR aging to ensure all current amounts are billed / transmitted and follow-up accounts.

  • Review each piece of correspondence to determine specific problems.

  • Review financial adjustments.

  • Review monthly results with Project Manager (s) during monthly meetings.

  • Review of Payment details & posting to the correct account.

  • Review payment logs for accuracy and updates deposit dates.

  • Review the accuracy of invoices and submit correction requests as needed.

  • Review the AR listing periodically to ensure that payments are being received on time.

Route

Route more complex customer questions to appropriate individual or department.

Send

  • Send customer invoices daily via email or mail (Rental Software, Credit Card and Epicor).

  • Send Invoices to clients for processing & payment.

  • Send out monthly lien / bond claims and process lien waivers.

  • Send statements and invoice level detail as necessary.

Set

  • Set challenging & complex yet attainable goals.

  • Set up developer billing for associations with phases.

Strategize

Strategize collections for outstanding balances.

Submit

Submit employer profile updates and information as necessary.

Support

  • Support Accounts Receivable Clerks on a daily basis and train new team members.

  • Support and explain the reasoning for decisions.

  • Support continuous improvement initiative.

  • Support the full cycle AR process.

Take

Take and enter credit card payments.

Track

Track letter of credit payments and assist in resolving any delays.

Understand

  • Understand and operate computer resources proficiently.

  • Understand cross-functional consequences of entries to ensure no impact to business results.

  • Understand the AR impact on the Organization financial health.

Update

  • Update accounting records with new payments, balances, client information etc..

  • Update and maintain manuals, workflows and process documentation.

  • Update client information.

  • Update customer accounts to reflect current billing status (churned, renewed, etc.).

  • Update employer changes and re-submit corrected bills.

  • Update return in the system, post G / L entry as needed.

  • Update and reconciles sub-ledger to the general ledger.

  • Update client accounts based on payment or contact information.

Use

  • Use correct grammar, syntax, and format.

  • Use identified and known resources to accomplish insurance follow-up on tasks.

  • Use individual data to improve agent performance, and financial and global data to analyze trends.

  • Use Telemar system to schedule installation appointments.

Utilize

Utilize Peachtree / Sage, or comparable system, and accurately input customer payments.

Verify

  • Verify accuracy of cost on unit inventory for all locations.

  • Verify accuracy of floor plan balances on unit inventory for all locations.

  • Verify accuracy of unit inventory serial numbers for all locations.

  • Verify E-Invoicing Inbox & answer customer's questions or note of auto reply.

  • Verify that charges are correct on group bills.

Wip

Wip Work in Progress monthly maintenance and reporting upkeep of spreadsheet & accuracy.

Work

  • Work overflow small business accounts for collection analysts.

  • Work to bring resolution to unpaid accounts.

  • Work to ensure customers pay their invoices by contacting customers in advance of due dates.

Work with

  • Work with Account Managers to identify payments and application of payments.

  • Work with management team to resolve billing / invoice inquiries.

  • Work with sales team on allowance accrual.

  • Work with the agency's divisions on billing activities.

Most In-demand Hard Skills

The following list describes the most required technical skills of an Accounts Receivable:

  1. Accounts Receivable

  2. MS Excel

  3. Accounting

  4. MS Word

  5. Customer Service

  6. Microsoft Office

  7. Finance

  8. Outlook

  9. Collections

  10. Data Entry

  11. SAP

  12. Accounting Policy

  13. Basic Accounts Receivable

  14. Billing

  15. ERP Systems

  16. Agile

  17. MS Excel

  18. MS Office

  19. AR

  20. Quickbooks

  21. ERP System

  22. Accounts Receivables

  23. Business

  24. Pivot Tables

  25. Great Plains

  26. Oracle

  27. ERP

  28. Netsuite

  29. Business Administration

  30. Account Reconciliation

  31. Cash Applications

  32. Accounting Software

  33. Powerpoint

  34. CPA

  35. Financial Records

  36. Credit

  37. Manage Accounting Figures

  38. Salesforce

  39. Accounts Payable

  40. Accounting Principles

Most In-demand Soft Skills

The following list describes the most required soft skills of an Accounts Receivable:

  1. Written and oral communication skills

  2. Attention to detail

  3. Organizational capacity

  4. Analytical ability

  5. Interpersonal skills

  6. Problem-solving attitude

  7. Multi-task

  8. Accurate

  9. Detail-oriented

  10. Time-management

  11. Work independently with little direction

  12. Organized

  13. Team player

  14. Bilingualism

  15. Priority management

  16. Self-motivated

  17. Meet deadlines

  18. Self-starter

  19. Adaptable to changes

  20. Leadership

  21. Flexible

  22. Negotiation

  23. Positive attitude

  24. Positive

  25. Initiative

  26. Management making appropriate decisions

  27. Work ethic

  28. Work under pressure

  29. Results-oriented

  30. Ability to manage multiple tasks

  31. Detailed oriented

  32. Integrity

  33. Proactive

  34. Work well with others

  35. Professionalism

  36. Accountable

  37. Energetic

  38. Work with minimum supervision

  39. Collaborative

  40. Customer service

Restez à l'affût du marché de l'emploi dans le sport!

Abonnez-vous à notre infolettre