An Account Analyst is responsible for processing invoices and handling cash transactions. They help in preparing tax computation and maintaining accurate records such as ledgers, journals, receipts, and invoices. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Account Analysts.

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Main Responsibilities of Account Analyst

The following list describes the typical responsibilities of an Account Analyst:

Address

Address any concerns regarding the experience reports with the Network Partners.

Adhere to

Adhere to service level agreements, as well as production and quality targets.

Alert

Alert supervisor when cash position is low.

Analyze

• Analyze and understand complex lease accounting transactions.

• Analyze the data and update with comment.

• Analyze usage and provides reports to requesting parties.

Appreciate

Appreciate FCA, GC regulations and AML / CTF laws and practices, procedures and standards.

Assist in / Assist with

• Assist and work with External Auditors during the Interim and Year End Audit.

• Assist in bank reconciliation by providing information.

• Assist in implementing strategies to shorten the cash flow gap.

• Assist in logistical arrangements and special projects.

• Assist in managing corporate credit card program of the Company.

• Assist in the creation of proactive and / or automated fraud prevention / response efforts.

• Assist in the preparation of the strategic plan, annual budget, and forecasting.

• Assist managing insurance policy filings and updates.

• Assist on special assignments for key IGP accounts, including multi-country pooling exercises.

• Assist peers in completing their day-to-day work.

• Assist seniors to complete / manage the team workload.

• Assist with accounting for inter-company transactions / rebilling to customers.

• Assist with contract performance and compliance monitoring and reporting development and execution.

• Assist with customer Audit support requests.

• Assist with day to day revenue and AR Management activities.

• Assist with monthly sales and claim files processing, as well as reconciliation with client.

• Assist with preparation for annual audits.

Attend

Attend and Assist creating Quarterly Business Review operational presentations with clients.

Balance

Balance Dues for Partner Accounts.

Book

• Book invoices, staff claims and petty cash transactions in SAP timely and accurately.

• Book payments in SAP timely and accurately.

Build

Build effective relationships with internal / external stakeholders.

Code

Code or provide posting advice of any unrecorded transactions.

Collect

Collect data, compile reports, communicate with Network Partners, etc..

Conduct

Conduct industry analysis.

Coordinate

Coordinate with AP team to update tax templates such as indirect cost and tax payment / refund.

Create

• Create ad provide monthly sales reports to internal stakeholders.

• Create and maintain operational flows for program documentation.

• Create and send to the clients invoices.

• Create written reports / adverse action documentation.

Discuss

Discuss discrepancy noted with supervisor for resolution.

Document

Document policies, procedures and workflow for assigned areas of responsibility.

Engage

Engage in ongoing cost allocation and cost reduction analyses.

Ensure

• Ensure compliance of Witholding Tax law.

• Ensure compliance with internal accounting procedures.

• Ensure monthly schedules are updated timely and accurately.

• Ensure payment is made before due date and original receipts are obtained.

• Ensure proper supporting prior to issuance of invoice.

• Ensure quarterly tax compliance sign off is completed per schedule.

• Ensure recording of assets & depreciation are accurate and in compliance to accounting standards.

• Ensure that the computer system continues to operate as required.

• Ensure timely collection from customers.

Escalate

Escalate key issues to Manager of Collections as needed.

Execute

Execute work to deliver timely, accurate, and efficient service.

File

File payment vouchers and original receipts timely and ensure completeness.

Gather

Gather and formats data into regular and ad-hoc reports, and dashboards.

Generate

• Generate and review monthly reports.

• Generate financial analysis reports.

• Generate Fixed Asset tags and coordinate with operation to tag the assets.

Handle

• Handle ad hoc tasks as assigned by supervisor.

• Handle audit queries, providing required information accurately and timely.

• Handle queries from customers and address them accordingly.

• Handle queries / provide information raised by tax agent.

Initiate

Initiate / coordinate adjustment and clearing entries.

Investigate

• Investigate and resolve interco discrepancy, if any.

• Investigate and resolve reconciling items and aged items timely.

Liaise with

• Liaise with bank to obtain further information, if necessary.

• Liaise with runner for statutory and over the counter payments (where applicable).

Load

Load and maintain pricing in SAP.

Maintain

• Maintain accounting databases by entering data into the computer and processing backups.

• Maintain accounting records by making copies and filing documents.

• Maintain customer facing terms and conditions.

• Maintain customer master records related to contracts and pricing in SAP.

• Maintain financial security by adhering to internal accounting controls.

• Maintain hard copy filings in organised manner.

• Maintain proper records for SOW, Change Order.

Manage

• Manage all B2C sales and service reporting.

• Manage, monitor and adjust cash flow requirements with available cash resources.

• Manage required updates to reporting packages.

• Manage vendor and marketplace reconciliation.

Monitor

• Monitor the financial and risk performance of account portfolio.

• Monitor the cash movement between cash book and banks.

Negotiate

• Negotiate loan terms and conditions with the client that meets the Bank's policies and guidelines.

• Negotiate repayment or revised terms and conditions for those loans deemed unacceptable.

Participate

Participate in the monthly OLFM close.

Perform

• Perform ad-hoc analysis and reporting to various departments.

• Perform all transfers and adjustments for any partner, hybrid or delivery agent shipment.

• Perform FA reconciliation with business.

• Perform SOX controls and respond to inquiries from internal & external auditors.

Post

• Post Journal entries accurately with sufficient supporting documents.

• Post customer payments by recording cash, checks, and credit card transactions.

Prepare

• Prepare and maintain process documentation.

• Prepare and make bank deposits.

• Prepare and submit draft and final Financial Statement to Regional Tax.

• Prepare and submit reports requested by the bank timely.

• Prepare and submit reports requested by Department of Statistic Malaysia timely.

• Prepare authorisation letter to bank to terminate / stop void payment or adjustment.

• Prepare bank reconciliation.

• Prepare cheque / wire in accordance to payment due date timely and accurately.

• Prepare depreciation allocation journal.

• Prepare financial statement and schedules timely.

• Prepare fund transfer request upon request.

• Prepare journal entries for monthly / quarterly closing.

• Prepare monthly financial statements.

• Prepare or coordinate information as requested by auditors.

• Prepare quarterly Tax Reporting.

• Prepare reconciliation of vendor statement (Internal / External).

• Prepare tax computation and tax package as requested by tax agent timely.

• Prepare tax templates such as new account listing, tax invoices and tax receipts.

• Prepare yearly statutory filling.

• Prepare yearly tax package.

Process

• Process incoming payments by check, ACH and wire Transfer.

• Process invoices, staff claims and petty cash transactions.

Protect

Protect organization's value by keeping information confidential.

Provide

• Provide advice and guidance to assigned business / group on implementation of solutions.

• Provide input into the planning and implementation of operational programs.

• Provide recommendations for continuous improvement in service delivery and training.

• Provide support to Account Management Team.

Receive

Receive, process, and reconcile statements.

Reconcile

• Reconcile bank statements by comparing statements with the general ledger.

• Reconcile the monthly bulk cheque statement for assigned Premiere vendors.

Record

Record cash transactions / movement of funds in SAP and cash book timely and accurately.

Resolve

Resolve reconciling items as appropriate.

Review

• Review data issues and determine process to correct with input from client and internal IT teams.

• Review new loan applications to establish their acceptability as investments for the Bank.

• Review the work done by peers and provide feedback or make necessary corrections.

Share

Share knowledge in AP with colleagues who needed advice / clarification.

Support

• Support Controller with special projects and workflow process improvements.

• Support new product launch and annual price change projects.

Track

Track program performance based on sales and claims data.

Update

• Update all FA movements (including additions, disposals and transfers) in SAP timely.

• Update AP,AR related month-end schedules.

• Update intracompany template and reports timely and accurately.

Use

Use internal data of Fleet Card offerings to analyze and resolve issues.

Validate

Validate / design suggested changes to ensure accounting requirements continue to be met.

Verify

Verify Cost Center / CoA coding and validity of signature and apply applicable tax knowledge.

Work with

• Work directly with internal and client IT teams understand business needs and systems processing.

• Work with business partners to affect change as required.

• Work with business partners to ensure timely recording of recurring expenses.

• Work with outside agents to resolve customer issues.

• Work with stakeholders to deepen relationships and grow the overall profitability of the portfolio.

Most In-demand Hard Skills

The following list describes the most required technical skills of an Account Analyst:

1. Accounting

2. Finance

Most In-demand Soft Skills

The following list describes the most required soft skills of an Account Analyst:

1. Written and oral communication skills

2. Analytical ability

3. Attention to detail

4. Problem-solving attitude

5. Self-motivated

6. Work independently with little direction