Main Responsibilities and Required Skills for a Warehouse Order Selector

A Warehouse Order Selector is a professional who plays a crucial role in the efficient operation of a warehouse. They are responsible for accurately picking and preparing orders for shipment, ensuring that products are correctly sorted, organized, and ready for delivery. In this blog post, we describe the primary responsibilities and the most in-demand hard and soft skills for Warehouse Order Selectors.

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Main Responsibilities of a Warehouse Order Selector

The following list describes the typical responsibilities of a Warehouse Order Selector:

Adapt to

Adapt to changing priorities and work in a fast-paced environment.

Adhere to

Adhere to all safety procedures.
Adhere to and implement all applicable company safety standards.
Adhere to company policies and procedures.

Assemble

Assemble orders for shipment to customers.

Assist in

Assist in counting inventory as directed.
Assist in maintaining the security of the warehouse.
Assist in the research of pick outs & shorts.
Assist in the unloading and sorting of incoming shipments.

Attend

Attend all required company meetings.
Attend training sessions to enhance skills and knowledge.

Build

Build mixed pallet orders for retail delivery.
Build mixed pallet orders for retail delivery using voice pick technology.
Build pallet within the warehouse according to customer guidelines.
Build stable and secure pallets for safe transportation.

Collaborate with

Collaborate with other departments, such as logistics or customer service.
Collaborate with team members to achieve daily production goals.

Communicate

Communicate any inventory discrepancies or issues to supervisors.

Complete

Complete all other tasks or projects as assigned.

Consistent

Consistent compliance with all company policies and procedures.

Deliver

Deliver and encourage other associates to deliver excellent customer service.

Document

Document received merchandise and move merchandise from the receiving dock and place in proper slots.

Engage

Engage an electric pallet jack, or forklift, to transport products.

Ensure

Ensure compliance with all OSHA requirements.
Ensure food safety guidelines are followed.
Ensure required personal protective equipment is worn at all times.
Ensure safe operation of forklifts, ride-on's, walk-behind's and pallet jacks at all times.
Ensure timely and accurate loading of trucks.

Fill

Fill pick slots with merchandise from reserve area.

Follow

Follow all warehouse SOP's on a daily basis.
Follow proper safety protocols when handling hazardous materials.
Follow safety guidelines and maintain a clean work environment.
Follow safe work practices and company safety rules.

Fulfill

Fulfill all assigned duties in all areas of the Retail Service Centre (RSC).
Fulfill all assigned duties in all areas of the RSC.

Identify

Identify and report any potential improvements to operational processes.

Inform

Inform supervisor of equipment issues and supply needs.

Inspect

Inspect items for damage or defects.

Keep

Keep detailed records of all activities and transactions.
Keep products stored / rotated / picked correctly for best date quality assurance.

Label

Label and mark containers with appropriate information.

Lift

Lift / Carry / Push / Pull 50 lbs. repetitively and up to 100 lbs..

Load

Load and unload trucks using ride on pallet jack and forklift.
Load goods onto delivery vehicle in proper sequence as defined by trip sheet.
Load trucks with correct loads and kegs.
Load and unload trucks using pallet jack and / or forklift.

Locate

Locate and retrieve products from designated areas.

Maintain

Maintain a clean and safe work environment as per company requirements.
Maintain a clean, neat, and orderly work environment.
Maintain a positive attitude and contribute to a cohesive team dynamic.
Maintain production standards, while minimizing errors.
Maintain proper storage conditions for perishable or fragile items.
Maintain safeguards of confidential warehouse company information.
Maintain safety, quality, and productivity standards established by management.
Maintain safe work practices in the warehouse.
Maintain sanitation standards.
Maintain that all warehouse equipment used is clean and functioning properly.
Maintain the proper upkeep of the warehouse.

Match

Match product description with label description.

Meet

Meet or exceed established cases per error goals.
Meet required productivity and accuracy standards per location and company guidelines.

Model

Model 'Customer 1st' behavior.

Observe

Observe all safety policies and procedures.

Operate

Operate equipment such as a triple electric pallet jack to move goods throughout the warehouse.
Operate forklifts, pallet jacks, or other equipment for material handling.

Order

Order Selector, but we like to think of our Warehouse staff as.

Palletize

Palletize products in preparation of loading on trucks.

Participate

Participate in pre-picking and merchandising of products as needed.
Participate in regular inventory counts and audits.

Perform

Perform cleaning duties as required.
Perform count / exception on pick slot locations if quantities are less than requested by Talkman.
Perform pre and post-trip inspections, and safely operate all mechanical equipment.
Perform routine equipment maintenance and report any malfunctions.

Pick

Pick orders and have them ready for the sales team when they arrive.
Pick products throughout warehouse for loads using iPhone and scanner.
Pick up proper selecting documents prior to order selection process.

Place

Place returned merchandise in stock and move damaged products to recoup area.

Prepare

Prepare and loads voice template into Talkman unit for specific warehouse selecting location.
Prepare and package orders for shipping.
Prepare items for shipping and load trailers.

Prioritize

Prioritize workload to meet deadlines and productivity targets.

Process

Process customer orders accurately and timely to meet daily production goals.

Provide

Provide customers and stores with accurate and secure orders in a safe and timely manner.
Provide customers and store with accurate and secure orders in a timely and safe manner.
Provide excellent customer service and address any inquiries or issues.

Push

Push / Pull 165 lbs. kegs.

Read

Read order to ascertain catalog number, size, color, and quantity of merchandise.
Read shipping and receiving paperwork.

Receive

Receive and review order sheets.

Repack

Repack damaged products as directed.

Repetitive

Repetitive manual handling of half barrels, quarter barrels and cases of beer.

Report

Report all breakage to ensure accurate inventory counts.

Restock

Restock inventory and rotate stock as necessary.

Select

Select orders assigned by operations clerk, and loads onto the proper route.
Select orders using an onboard computer system.

Shrink

Shrink-wrap product on the loading dock.

Stack

Stack and arrange products on pallets or in containers.

Stage

Stage pallets for loading on proper dock locations.

Stay updated with

Stay updated with industry trends and advancements.

Stock

Stock warehouse in an efficient manner ensuring proper stock rotation.

Transport

Transport completed palletized customer order to shipping dock staging area.

Use

Use of proper safety procedures will eliminate any potential hazards.

Utilize

Utilize FIFO throughout the entire facility.
Utilize inventory management systems for accurate tracking.

Verify

Verify product codes, descriptions, and quantities.

Work

Work in a warehouse environment, which includes working throughout seasonal temperature variations.
Work safely and following all company policies, procedures, and work practices.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Warehouse Order Selector:

Proficiency in operating forklifts, pallet jacks, and other material handling equipment.
Knowledge of warehouse management systems (WMS) and inventory control software.
Ability to read and interpret order sheets, product codes, and descriptions.
Familiarity with various packing and labeling techniques.
Understanding of safety regulations and practices in a warehouse environment.
Basic mathematical skills for counting, calculating quantities, and verifying orders.
Experience in using handheld scanners or barcode readers.
Physical stamina and strength for lifting and moving heavy items.
Knowledge of proper handling procedures for hazardous materials.
Familiarity with quality control processes and inspections.
Ability to operate and troubleshoot machinery and equipment.

Most In-demand Soft Skills

The following list describes the most required soft skills of a Warehouse Order Selector:

Attention to detail and accuracy in order picking and preparation.
Excellent organizational skills for efficient inventory management.
Strong communication skills to collaborate with team members and supervisors.
Ability to work independently and make decisions in a fast-paced environment.
Time management skills to prioritize tasks and meet deadlines.
Problem-solving abilities to address unexpected challenges.
Flexibility and adaptability to changing work demands.
Teamwork and cooperation for a harmonious working environment.
Reliability and dependability to fulfill job responsibilities consistently.
Positive attitude and commitment to delivering exceptional customer service.

Conclusion

Warehouse Order Selectors play a vital role in the smooth operation of warehouses by accurately selecting and preparing orders for shipment. Alongside the necessary technical skills such as operating equipment and utilizing inventory systems, they also require various soft skills like attention to detail, communication, and teamwork. By possessing both the hard and soft skills, Warehouse Order Selectors contribute to the overall efficiency and success of the warehouse operations.