Main Responsibilities and Required Skills for Medical Director
A Medical Director is a professional who is responsible for overseeing the medical operations of a healthcare organization or facility. They develop and implement clinical policies and procedures, ensure that the facility provides high-quality medical care, and ensure compliance with federal, state, and local regulations. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Medical Directors.
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Main Responsibilities of Medical Director
The following list describes the typical responsibilities of a Medical Director:
Adhere to
Adhere to rigorous ethical standards.
Administer
Administer, order, and supervise administration of medications and therapies.
Align
Algn departmental activities in support of corporate goals, as appropriate.
Align / influence medical teams with global and regional brand functions, where appropriate.
Apply
Apply biology and disease knowledge to clinical research trial development.
Assist in
Assist in development and delivery of Scientific materials.
Assist in handling medical complaints regarding patient care from clients.
Assist in portfolio management and supports commercial activities as needed.
Assist in preparation of safety data for DSMBs and other safety governance meetings.
Assist Regional Operations Directors in resolving doctor scheduling conflicts.
Assist the medical director with direct customer interactions as needed.
Assist when needed with data safety monitoring board activities.
Attend
Attend, contribute, and provide meaningful guidance in growth meetings when requested.
Build
Build and develop a high-performing clinical function.
Chair
Chair and coordinate quality and other committee meetings as assigned.
Chair or participate in internal Safety Review Boards where applicable.
Collaborate with
Collaborate / Partner with account team on timelines and resource utilization.
Collaborate with program manager to ensure that regulatory requirements.
Complete
Complete all forms pertaining to the medical services program as required.
Complete assigned tasks thoroughly, accurately, and on time.
Conduct
Conduct frequent evaluations in areas of need to support a doctor through a development plan.
Conduct medical monitoring of clinical trials.
Contribute to
Contribute in identifying and developing partnership with key external stakeholders.
Contribute to help to develop a best in class clinically focused Quality Management System.
Contribute to regulatory strategy.
Contribute to the development of marketing materials of TFS.
Contribute to the development the governance structure of the group.
Contribute to the formulation and implementation of the Clinical Development Plan.
Coordinate
Coordinate continuity of care including appropriate and necessary medical referrals.
Coordinate doctor coverage to make sure the hospital is covered at all times.
Create
Create a high functioning team but also have fun.
Create opportunities for affiliate synergy in stakeholder engagement.
Deliver
Deliver solutions that align across business units.
Deliver the clinical safety input into clinical development planning activities.
Demonstrate
Demonstrate a strong work ethic, integrity, and a consistent positive attitude.
Design
Design and execute clinical trials.
Determine
Determine continuing patient medical care needs.
Determine the need for medical examination and treatment of the patients.
Develop
Develop and lead training / change management activities.
Develop and maintain collaborative relationship with Joint Venture partner.
Develop and maintain relationships with KOLs in relevant therapeutic area.
Develop and provides input for the development of estimates of costs of medical care.
Develop a publication strategy and ensure its successful execution.
Develop best knowledge of the brand with top regional KOLs to ensure accurate communication.
Develop in-year medical strategy and tactical plan for the US Medical Affairs team.
Develop in-year US medical strategy, implementation and budget plan for US initiatives.
Develop manuscripts, abstracts and presentations for scientific meetings.
Develop medical content for congresses, symposia and advisory boards and leads such activities.
Develop novel GSM strategies for both medical and wellness devices.
Develop (or support development) and proposes the Clinical Development Plan.
Develop provider and system-based corrective action plans as needed.
Develop strategic evidence generation and dissemination plans.
Develop strategies for and implements national medical advisory boards.
Develop subject matter expertise on the product and therapy area.
Develop the hemophilia specific U.S. scientific communication and publication strategies.
Devise
Devise and implement key clinical development strategies.
Drive
Drive delivery of designated above-country elements of the MAP e.g. Advisory Boards.
Embed
Embed quality and compliance in all the activities.
Encourage
Encourage others to share the spotlight and visibly celebrates and supports the success of the team.
Engage
Engage in business development.
Ensure
Ensure a patient-centric approach to development of clinical studies under her / his supervision.
Ensure appropriate medical governance oversight of all deliverables.
Ensure co-creation, work cross-functionally & cross-geographies.
Ensure collaborative physician relationships.
Ensure compliance with and adherence to all internationally recognized standards.
Ensure compliance with security practices and procedures, including HIPAA and HITRUST standards.
Ensure consistency and quality of the medical assessment process.
Ensure country medical affairs colleagues have a robust knowledge of the relevant and emerging.
Ensure prompt notification to TA Head of reviewed protocols that are identified as potential PASS.
Ensure quality of GSM output across digital health & devices.
Ensure test methods selected have the capability of providing quality results.
Ensure that an approved procedure manual is available to all personnel.
Ensure that any new digital innovations comply with relevant industry and regulatory standards.
Ensure that reports of test results include pertinent information required for interpretation.
Ensure the appropriateness and quality of medical care and medically related care.
Evaluate
Evaluate and complete notes via EMR system in a timely manner.
Execute
Execute on the life cycle management plan for oral SERD.
Explain
Explain features and demonstrate operation of the vehicle in the showroom or on road.
Facilitate
Facilitate submission of materials for medical, legal, and regulatory reviews.
Facilitate the appointment of specialty consultants to the Facility's medical staff.
Foster
Foster the establishment and maintenance of external scientific advisory boards.
Give
Give significant input to publications and co-author relevant abstracts.
Guide
Guide the decision-making process in data analysis.
Help
Help hiring new people and in shaping Orchard's Clinical / operational team, as the company grows.
Help to assess and works closely with CMC / Manufacturing needs / activities.
Help to identify and recruit department members.
Identify
Identify process improvement opportunities and drive changes in process.
Identify and develop future DVM practice leaders.
Identify and interact with outside experts and opinion leaders.
Identify potentially unnecessary services and care delivery settings and recommend alternatives.
Improve
Improve the quality of care of patients by working with provider and administrative leadership.
Initiate
Initiate learning and decision-making without much initial information.
Interact with
Interact with academic experts and advisory panel members.
Lead
Lead and collaborate cross-functionally to achieve ambitious delivery on medical commitments.
Lead content development for advisory board meetings and other Global Medical initiatives.
Lead development of clinical study documents to be used in regulatory interactions and filings.
Lead evaluation of investigator-initiated study applications.
Lead IM medical strategies according to the medical plans.
Lead the development, presentation and execution of medical operating plans and strategies.
Lead the Medical Governance Committee (or equivalent) , to actively contribute to the local.
Lead the Pharmacovigilance, Clinical Trials, Medical Information and Sale Force training areas.
Lead thinking in VCSP around risk management plans and their implementation.
Maintain
Maintain all needed licenses, accreditation and registrations to practice veterinary medicine.
Maintain a medical practice that meets or exceeds all legislated or published standards.
Maintain knowledge of disease states for therapeutic area (s) for assigned products.
Maintain Reference Manager database.
Maintain up-to-date knowledge of relevant science, medical information, and regulatory guidance.
Manage
Manage a significant volume of projects developed in a field-based environment, while exhibiting the.
Manage personal and support inboxes effectively, responding quickly to end user requests.
Manage safety surveillance for assigned compounds / products.
Manage tasks successfully and is self-directed.
Manage the marketing product publications program.
Maximize
Maximize patient benefit by expediting the availability of novel treatments.
Measure
Measure stakeholder perspectives and changes over time to update stakeholder alignment to tactics.
Mentor
Mentor and support providers in their daily clinical practice.
Model
Model behaviour that engages teams and furthers the goals and objectives of BC Cancer.
Monitor
Monitor all work performed in the laboratory to ensure that medically reliable data are generated.
Monitor, and review safety and efficacy data in ongoing studies.
Offer
Offer both general and therapeutic training, including preparation of training materials.
Order
Order studies, test and ancillary services.
Organize
Organize external expert advisory boards, scientific symposia, and CME programs.
Oversee
Oversee CAP, CLIA, and OSHA compliance.
Oversee clinical data review, trends and interpretation.
Oversee consultation requests for patients and review overall department.
Oversee implementation of global medical affairs strategies.
Oversee patient medication prescriptions as required.
Oversee quality of care provided by psychiatric team members.
Oversee quality of teaching and supervision provided to trainees.
Oversee the day to day responsibilities of the VISN wide Tele-Urgent Care Service.
Participate in
Participate in and provide regional perspective on the overall cancer strategy.
Participate in feasibility discussions relating to specific project proposals.
Participate in Medical Affiliate Lead Team meetings.
Participate in process improvement activities across Company.
Participate in provider network development and new market expansion as appropriate.
Participate in regulatory inspections as required.
Participate in telephonic outreach for collaboration with treating providers.
Participate in the FPPE / OPPE process.
Partner
Partner with internal team and provide onsite support at key client meetings or events.
Partner with cross-functional colleagues to drive US strategic direction for the Brand.
Perform
Perform patient examinations and assessments.
Practice
Practice ethical medicine at all times and ensure the same from associate doctors.
Prepare
Prepare manuscripts, abstracts and presentations for scientific meetings and advisory boards.
Promote
Promote and maintain Medical Professionalism and Compliance.
Promote collaboration and cooperation within the team and cross-functionally.
Provide
Provide accurate citations in text and generate bibliographies.
Provide direct and actionable feedback to team members.
Provide direct medical care to patients from all age groups and a variety of backgrounds.
Provide feedback on scientific aspects of budget development.
Provide initial medical input for promotional and commercial activities as requested.
Provide medical expertise in support of compassionate use / expanded access programs.
Provide medical support for direct customer interactions and communications as needed.
Provide medical support to promotional and legal review committees as needed.
Provide scientific and strategic input to publications.
Provide strategic input to quality, clinical programs, affordability and fraud and abuse teams.
Provide timely responses to prevent delay is project timelines.
Provide visits to Hospice patients.
Recruit
Recruit, retain, and develop clinical providers for the site.
Remain current with
Remain current with medical literature sufficient to provide quality patient care.
Represent
Represent the business at medical meetings, advisory boards and outreach meetings as needed / appropriate.
Represent the business in a variety of internal and external settings.
Represent the business unit at appropriate state committees and other ad hoc committees.
Represent the clinical development department incorporate strategic and organizational initiatives.
Research
Research availability of models and optional equipment.
Research collaboration project leadership and publication championing / authorship.
Resolve
Resolve caller's issue accurately and efficiently to minimize call backs.
Review
Review of Controlled Drugs practices.
Review of field medical tools, internal commercial training material.
Review the P&L monthly with the Hospital Manager.
Seek
Seek opportunities to be of service to medical societies, agencies, and KEEs.
Set
Set clear objectives and measures.
Supervise
Supervise, mentor, and collaborate with nurse practitioners and physician assistants.
Supervise the review, analysis and interpretation of study data.
Support
Support activities related to safety evaluations and reporting requirements.
Support Clinical research activities for Global & local studies.
Support field medical activities.
Support participation in Investigator Initiated Studies (incl.
Support pricing and reimbursement efforts in alignment with Market Access lead.
Support Regulatory Affairs when needed.
Support Star Ratings / HEDIS / CAHPS / HOS performance, accreditation and compliance programs.
Support systematic review of PHC access / medical literature.
Support TA lead with team's performance in terms of goals and delivery of US medical plans.
Support the CEO, SVP Endocrinology Medical Sciences and Project Director.
Support the coordination of national participation in global PHC ecosystem shaping studies (incl.
Support the Customer Service Team as required.
Support the optimum commercialisation of the Company's products.
Support the training of sales and other staff as needed.
Support University Recruiting events.
Take
Take responsibility for inspection readiness for medical assessment activities.
Track
Track record of building strong internal and external networks.
Understand
Understand policies, procedures and regulations related to field medical affairs.
Use
Use data to facilitate and optimize the delivery of health care services.
Verify
Verify that all delegated duties are properly performed.
Work with
Work closely with R&D and Commercial to support pre- and post-launch activities.
Work collaboratively with Regulatory Affairs.
Work strategically with clients.
Work with doctors to set development plans and conduct formal annual reviews.
Work with the leadership team to support annual budgeting.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Medical Director:
Medical Affairs
Customer Meetings
Clinical Development
Internal / External Sops
Customer Interactions and Relationships
Regulations
Pharmaceutical Industry
Nursing Practice
Drug Development
Agile
Pharmacovigilance
Risk
Clinical Research
Immunology
Patient Focus
Dermatology
Design
Field Medical
Veterinary Medicine
Most In-demand Soft Skills
The following list describes the most required soft skills of a Medical Director:
Written and oral communication skills
Interpersonal skills
Leadership
Accountable
Sense of urgency
Self-starter
Presentation
Handle conflict constructively
Understand and respond to multiple external and internal customers' demands
Delivering results that have medical impact
Rapidly adopt and utilize new digital technology
Work in a continuous improvement environment
Prioritize, successfully implement, and demonstrate excellent judgment
Organizational capacity
Integrity
Flexible
Analytical ability
Collaborative
