Main Responsibilities and Required Skills for Managing Director
A Managing Director (MD) is responsible for developing, executing and maintaining the strategy and vision of a company or organization. They oversee the company's day-to-day operations, manage the company's finances, and ensure that the company is compliant with laws and regulations. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Managing Directors.
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Main Responsibilities of Managing Director
The following list describes the typical responsibilities of a Managing Director:
Align
Align and represent global / regional strategy.
Anticipate
Anticipate and balances the needs of multiple partners globally.
Anticipate trends and responds by implementing appropriate changes.
Apply
Apply a variety of elicitation techniques to probe, challenge, and understand requirements.
Approach
Approach Project Release as a new venture creation opportunity.
Assist
Assist in the development and execution of our sales work flow.
Assist in the development of strategic plans.
Assist with special projects.
Build
Build and deliver on the regional business plan.
Build and develop expertise across the team to enhance risk taking and deliver on QSR strategy.
Build and nurture relationships relevant to TIP globally and within North America.
Build a scalable pool for total fund allocation.
Build relationships with internal and external auditors and regulators.
Build relationships with product colleagues across the globe.
Close
Close the deal and win relationships from competitors.
Collaborate with
Collaborate with Stand Together Community stakeholders and partner organizations.
Collaborate with Strategy and Risk on risk analysis.
Communicate
Communicate effectively with internal and external customers on claims and account issues.
Coordinate
Coordinate regulatory and audit exams, SOC assessments, and assurance reviews.
Coordinate the management of databases.
Create
Create a high performance culture.
Create and implement clear operating procedures and ways of working.
Create and sustain consistent superior service to customers / clients and prospects.
Create an environment where high demand Product professionals want to work.
Create annual business plan for Thailand office.
Create forums internally and with clients to encourage idea sharing and innovation.
Create new starter contracts and collate all relevant documentation.
Define
Define and sets an effective operations infrastructure and business model.
Define project strategy and develop project final goals.
Delegate
Delegate responsibilities and supervise team to drive maximum performance.
Deliver
Deliver internal training and marketing material on Global Trade.
Deliver the best insights to clients while enabling employees to grow and build meaningful careers.
Develop
Develop action plans for meeting target dates.
Develop and conduct business line training.
Develop and execute the operations strategy for specified regions as required.
Develop and executive go to Market strategies to extend GTS proposition across Europe.
Develop and implement leading digital capabilities to generate business opportunities.
Develop and maintain strong client relationships with decision makers.
Develop and maintain strong product knowledge and understanding of competitive offerings.
Develop and manage a talent pipeline that aligns with the client's needs and output requirement.
Develop and mentor a high-performing, highly engaged internal and external communications team.
Develop a structure, model and align team members to deliver on this strategy.
Develop client presentations alongside brokers.
Develop, execute and maintain the strategy and vision.
Develop program staff for increased strategic responsibility and improved self-management.
Develop recommendations based on an understanding of the coverage universe and stakeholder needs.
Develop team-level backlog of priorities, in-line with business strategy and KPIs.
Develop the next generation of leaders for succession planning.
Direct
Direct and guide hypothesis-driven proactive threat hunting operations.
Direct program execution.
Direct strategy and planning for End User Computing across the enterprise.
Drive
Drive activities to meet regulatory requirements for a second line of defense function.
Drive plans to develop talent, including career and succession planning, and cross-training.
Drive revenue by building opportunity pipeline and achieving revenue targets.
Drive superior client satisfaction by acting as an advocate for the Client.
Educate
Educate and teach team members so they can effectively execute each step of the project process.
Encourage
Encourage, support and advocate for cross-functional credit rating model teams.
Engage
Engage in productive interaction and teaming with office, regional and national leadership.
Enhance
Enhance governance of Run The Bank (RTB) ad hoc initiatives.
Ensure
Ensure alignment and integration of data in adherence with data governance standards.
Ensure all project timeline risks are appropriately addressed.
Ensure and is ultimately responsible for continuous improvement of student outcomes.
Ensure appropriate counterparty credit risk policies are developed and adhered to.
Ensure appropriate management controls are in place to monitor and track all tasks and functions.
Ensure awareness and understanding via positive relationships enabled by trust.
Ensure complete and fulsome change impact assessments and plans for all initiatives.
Ensure customer satisfaction through follow-up, client responsiveness, and thorough communication.
Ensure effective governance, including decision rights, policies, procedures and controls.
Ensure that all ministry and community programs have adequate funding.
Ensure that the highest level of the Code of Conduct is displayed in your behavior.
Establish
Establish processes and procedures for the program.
Evaluate
Evaluate all alternatives when deciding how to profitably grow the business and enter new markets.
Evaluate contracts and relationships to determine the right balance of insourcing vs.
Executive
Executive / leader at a community / membership-centric company or organization.
Exemplify
Exemplify best practices for client service, engagement and proposals.
Focus on
Focus on teamwork and collaboration.
Gather
Gather data to advance sale process and completes all required documentation.
Generate
Generate updated financial models / analyses as business needs and industry requirements dictate.
Govern
Govern and coordinate Fraud Technology initiatives through Strategic Initiatives and Transformation.
Grow
Grow all aspect of Intelligent Change.
Help
Help deepen relationships internally and externally.
Help to create presentations for All Staff meetings & leadership meetings when needed.
Hold
Hold self and others accountable to meet commitments.
Identify
Identify and implement opportunities to further the team and its impact.
Identify and proactively diagnose client issues.
Identify, and troubleshoot potential problem areas on a pro-active basis.
Identify, motivate, sponsor, develop, and highlight key talent.
Implement
Implement a research and measurement program to drive marketing performance.
Implement company policy and drive any changes necessary.
Influence
Influence senior leadership team decision making by providing subject matter expertise.
Integrate
Integrate and continue to build on a strong culture.
Invest
Invest time and attention in mentoring and developing the Unite America Fund team.
Know
Know the whole platform and drive prospect-to-client process.
Lead
Lead and provide technical assessments of cybersecurity and technology capabilities.
Lead communication on behalf of the PA&M team across the Fund on strategy and ongoing activities.
Lead high value client renewals and negotiations.
Lead in defining the communication plan designed to positively influence or change behaviour.
Lead / participate in the design, implementation and management of core business / group processes.
Lead the company's response to key issues and act as a company spokesperson.
Lead the design and implementation of a broad range of corporate tax planning initiatives.
Lead the flawless delivery of all major internal and external corporate events.
Leverage
Leverage from personal and business contacts to increase our Gensler network locally.
Liaise with
Liaise with the business and the technology development and support groups.
Look
Look for synergies, opportunities, efficiencies and risk mitigants.
Maintain
Maintain and present daily reconciliation of trading / position reports.
Maintain appropriate industry registration status.
Maintain the upkeep of the office and make arrangements for any repairs or necessary works.
Make
Make decisions based on a strong understanding of risks.
Manage
Manage and provide coaching to the team to support the commercialization of the overall product line.
Manage client and internal stakeholder expectations.
Manage key initiatives to ensure achievement of critical milestones and results.
Manage key trading programmes and initiatives across the commercial team and in market.
Manage QSR and development / oversight of enhancements.
Manage the Global Exchange team in Japan.
Manage / validate financial forecasts and conducts ongoing reconciliation.
Monitor
Monitor, request and respond to online reviews.
Monitor the project portfolio and report on status (scope, budget and timelines).
Negotiate
Negotiate skillfully with both external clients and internal groups.
Negotiate with plan sponsors and consultants on contract terms and pricing.
Offer
Offer innovative and creative employment solutions.
Operate
Operate as key member of the deal team with efforts to maximize sector penetration & returns.
Oversee
Oversee and drive operational excellence for day-to-day operations.
Oversee the procurement of new clients and establishes relationships in order to generate revenue.
Oversee the teams responsible for Loss Mitigation.
Oversight
Oversight of an office staff, as well direct day-to-day business exposure to underwriters.
Own
Own the P&L, management accounts and various business KPIs.
Participate in
Participate in competitive analysis of other companies offering Canadian de-risking solutions.
Participate in evaluation and selection committees.
Participate in Industry and Distribution Partner Conferences.
Participate to global and regional committees.
Partner with
Partner with deal team and product specialists for accurate, detailed client information.
Plan
Plan, administer and control budgets of operations.
Plan, operate and control the Canadian operations.
Positive
Positive work culture emphasizing diversity and inclusion, volunteerism and community involvement.
Prepare
Prepare both brief and comprehensive investment proposals, as appropriate.
Prepare formal responses and ensure remediation of noted issues.
Prepare speeches, routine correspondence and reports on behalf of the MD.
Prioritize
Prioritize and sequence efforts in alignment with enterprise goals.
Prioritize the business' administration needs and delegate as necessary.
Process
Process Re-Engineering, Automation and Change Management.
Provide
Provide advice on fraud operations and on adherence to corporate standards.
Provide a recurring update report to the client with feedback, initiatives, improvements, etc..
Provide competitive pricing to all clients and seeks out new opportunities with prospective clients.
Provide deal structuring expertise and additional expertise as knowledge base and needs dictate.
Provide effective leadership to deliver business performance and growth.
Provide feedback on, and, supports continuous improvement opportunities.
Provide forecasts of performance, as required.
Provide high level of expertise for Global Trade to the team and the client.
Provide high level resource oversight and mapping required for successful delivery.
Provide strategic input into business decisions as a trusted advisor.
Provide training, informational and educational materials to impacted employees.
Reduce
Reduce State Street security risks by leveraging controls and minimizing weaknesses.
Represent
Represent the company and demonstrate leadership through participation on industry working groups.
Respond to
Respond to threats in real time, through diagnosis, communication, and remediation.
Review
Review the program for effectiveness, considers industry trends and recommends enhancements.
Review thought leadership content from inception to publication.
Scan
Scan both the external and internal competitive landscape for opportunities for expansion.
Scope
Scope out and estimate cost with complex requirements and security needs.
Seek
Seek and manage the execution of exit opportunities through IPO or trade sales.
Select
Select and build high performing teams, leveraging individual capabilities and strengths.
Sell
Sell the Platform / Evolve the Business.
Set
Set and follow-up on employees goals and development agendas.
Set context, direction, accountability, tasks and assignments.
Share
Share innovative ideas for risk taking to optimize resources allocation to maximize success globally.
Stay current on
Stay current on outstanding communications and social impact strategies around the world.
Support
Support and lead our outreach work with Industry.
Support production issues, includes independently completing root-cause analysis and diagnosis.
Support the change management function as it applies to End User Computing.
Support the management of specific project deliverables & outcomes.
Take
Take action or grants approval on difficult issues.
Take full ownership for planning and delivering the team financial target for the sector.
Track
Track property-by-property revenue and accounting profitability.
Track supply and demand and evaluate market development.
Translate
Translate the strategic picture for staff.
Understand
Understand the client's operational procedures to become the single point of contact for the client.
Use
Use abilities in financial analysis to communicate effectively and succinctly with clients.
Use an advisory-based financial planning approach to manage opportunities and relationships.
Use a variety of tech and touch strategies to ensure Human Forward outcomes.
Use financial analysis to proactively identify opportunities to cross-sell.
Work with
Work collaboratively with colleagues in different disciplines and geographical regions.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Managing Director:
Business
Sales
Management
Financial Services
CPA
Consulting
Operations
MS Word
Business Administration
Investment Banking
Financial Services Industry
Portfolio Management
Capital Markets Sales & Service
Change Management
Professional Services
Most In-demand Soft Skills
The following list describes the most required soft skills of a Managing Director:
Written and oral communication skills
Leadership
Analytical ability
Interpersonal skills
Problem-solving attitude
Presentation
Organizational capacity
Collaborative
Attention to detail
Creative
Manage ambiguity
Multi-task
Time-management
Management
Negotiation
