Main Responsibilities and Required Skills for Human Resources Generalist
A Human Resources Generalist is responsible for handling various HR-related tasks. They source and screen candidates, provide HR administration for on-boarding and off-boarding employees and respond to employees issues and concerns. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Human Resources Generalists.
Get market insights and compare skills for other jobs here.
Main Responsibilities of Human Resources Generalist
The following list describes the typical responsibilities of a Human Resources Generalist:
Administer
Administer benefit employment equity and other human resources programs.
Administer compensation and benefit plans.
Administer employee identification badge software program.
Administer health and pension benefits.
Administer / interpret operational policies, procedures and the employee handbook.
Administer new hire, promotion and exit interview activities.
Advance
Advance issues as appropriate to COEs based on complexity.
Apply
Apply solid judgment ensuring integrity, compliance, and confidentiality.
Assign
Assign and track compliance training.
Assist in
Assist employees with benefits issues, mid-year changes, new employee benefits and related.
Assist in compilation of monthly / quarterly Newsletter.
Assist in conflict resolutions.
Assist in investigating concerns / complaints brought forward by employees.
Assist in keeping associates informed of all changes in personnel policies.
Assist in managing the HRIS database to ensure integrity and reporting metrics.
Assist in scheduling HR, training and safety orientation for new hires.
Assist in succession planning program and proactively developing staff and leadership.
Assist in the management and administration of company benefit programs.
Assist managers with disciplinary actions.
Assist other team members during peak periods to ensure that all deadlines are met.
Assist recruiter and managers with updating job requisitions, drafting offers, etc.
Assist with ad hoc HR projects.
Assist with employee relations counseling, investigations and exit interviewing.
Assist with event planning for large scale interview days as well as in-office recruiting events.
Assist with or prepares correspondence.
Attend
Attend daily huddle meetings and be visible on the floor.
Coach
Coach and advise Managers on complex and diverse employee relations issues (i.e. performance.
Collaborate with
Collaborate in the planning and execution of team engagement initiatives.
Collaborate with HRBP and HR COE teams to implement policy updates and process improvements.
Collaborate with Leadership to support business growth roadmaps.
Collaborate with peers on various project teams to design / deliver targeted initiatives.
Communicate
Communicate benefits information to employees.
Communicate Human Resources information in shift meetings.
Complete
Complete and verifies I-9 documentation and maintains I-9 files through ADP.
Complete compensation surveys to obtain competitive market data.
Conduct
Conduct employee background checks and administer employee offer letters.
Conduct employee related investigations.
Conduct exit interview for employees who voluntarily resign.
Conduct exit interviews and provide feedback to supervisors.
Conduct exit interviews as required.
Conduct / maintains a continuing study of all HR policies, programs, and practices.
Conduct new hire on-boarding and orientation.
Conduct organization-wide culture and morale analysis in reference to organizations performance.
Conduct orientation training for new employees.
Conduct performance management evaluations and succession planning.
Conduct post-training assessments such as feedback, to determine training return on investment.
Conduct recruitment and talent acquisition, oversee new employee orientation.
Conduct training as needed.
Confirm
Confirm employment regulations are obeyed; and ensure company polices & procedures are followed.
Contribute to
Contribute to and roll out the HC strategic action plan for the site.
Contribute to the development of HR initiatives and execute programs to support.
Coordinate
Coordinate all site recognition and social events.
Coordinate and assist with collecting, aggregating, and preparing data.
Coordinate and maintain background checks and drug screening as needed.
Coordinate annual PRMP open enrollment process to meet legal, company, and department guidelines.
Coordinate employee safety and wellness.
Coordinate with managers on offboarding process.
Coordinate workers' compensation cases and insurance claims.
Create
Create and maintain employee files.
Create and maintains HR files and ensures that all necessary documentation is included in each file.
Determine
Determine root causes of issues and recommends appropriate plans for resolution.
Develop
Develop and distributes appropriate reports.
Develop and monitor salary structure, market compensation comparisons.
Develop an Employee skills plan and monitor their training needs.
Develop an understanding of local labor market & trends.
Develop a revised onboarding process to include new employee check-ins.
Develop, implement and enforce when necessary human resource policies.
Develop programs to enhance employee motivation, retention and team work.
Discuss
Discuss and collaborate with hiring managers.
Draft
Draft, modify and implement company policies.
Ensure
Ensure compliance with labor regulations.
Ensure follow up on operational issues such as work methods, productivity and new hire orientations.
Ensure that all staff are kept informed of relevant information.
Ensure that the required protective equipment is used for the assigned tasks.
Ensure the work of HR aligns with and supports strategic objectives.
Evaluate
Evaluate and evolve incentive program and annual review / feedback process.
Execute
Execute or leads strategies and programs to improve overall engagement.
Facilitate
Facilitate and support new employee onboarding.
Facilitate employee onboarding.
File
File and maintain HR records.
Generate
Generate and files all required reports as needed.
Guide
Guide career exploration with managers and employees.
Handle
Handle discipline and termination.
Help
Help answer questions and guide employees through our offering.
Help define and drive culture throughout organization.
Help to establish, update and enforce policy.
Implement
Implement and manage all needed human resource functions.
Implement Health, Wellbeing and Work-Life Balance initiatives.
Implement new hire orientation and onboarding as well as employee recognition programs.
Implement various personnel policies and procedures for all employees.
Lead
Lead and support problem-solving initiatives across departments using ATS Business Model.
Lead performance evaluation program and ensure all employees receive feedback and evaluation.
Lead the implementation of company safety and health programs.
Lead the process and communication for annual merit and performance reviews.
Maintain
Maintain accuracy of employment data in HRIS.
Maintain accurate HRIS records.
Maintain and develop policies as required.
Maintain and manage recruitment from job descriptions, to interviewing, and hiring.
Maintain a safe workplace.
Maintain close contact with managers to determine and address staffing needs.
Maintain company org chart.
Maintain complete confidentiality.
Maintain confidential employee data as well as support the Payroll process.
Maintain confidentiality and sensitivity to all issues at all times.
Maintain employee records.
Maintain human resource information system records and compiles reports from the database.
Maintain knowledge of trends and changes in human resource legislation.
Maintain personnel files, including training records and all necessary new hire paperwork.
Maintain quality service by following organization standards.
Maintain strong relationships with sector leaders.
Maintain updated organizational charts.
Manage
Manage and process payroll, including time keeping, payroll taxes, and benefit deductions.
Manage and resolve employee relations issues.
Manage Annual Training Schedule, coordinating with internal and external stakeholders.
Manage company Leave of Absence program.
Manage employee absence documentation, disability leave cases, and WSIB coordination.
Manage leave of absence, disability and FMLA administration.
Manage outcome of unemployment compensation claims, representing employer at hearings.
Manage Spot Bonus Award Program.
Manage the consistent administration of human resources policies and practices.
Manage the day-to-day operations associated with the administration of compensation and benefits.
Manage various HR projects related to the HR strategy as assigned.
Monitor
Monitor and apply HR recruiting best practices.
Monitor and interpret legal texts and regulations, identify their impacts, inform others.
Monitor monthly, quarterly and yearly people KPI's.
Monitor the performance management program to ensure process compliance.
Onboard
Onboard new employees to ensure a positive employee experience.
Oversee
Oversee and facilitate the hiring process, including initial interviews.
Oversee initial employee evaluation process.
Oversee occupational health and safety policies / initiatives.
Oversee program relating to training / development, safety, and talent management.
Oversee onsite Training, Communications, Succession Planning, Leadership Development & Coaching.
Own
Own transactions in our HRIS systems including new hire onboarding, promotions, and terminations.
Participate
Participate in enterprise-wide HR projects.
Participate in external job fairs and lead campus recruitment for various positions.
Participate in quality audits for various quality systems in use at ATS.
Partners
Partners with the team in the areas of training and employee development.
Perform
Perform job and task analysis to document job requirements and objectives.
Perform other functions and tasks as assigned.
Perform Payroll and work with employees during open enrollment.
Plan
Plan events such as Christmas parties, and employee appreciation activities.
Prepare
Prepare and maintain accurate records and reports of payroll transactions.
Prepare and maintain reports.
Prepare new employee files.
Prepare payroll reports as requested.
Process
Process and distribute incoming mail and documents, paying close attention to confidentiality.
Process employment actions and changes in the HR systems (Oracle and ADP).
Process paperwork for functional area according to established procedures.
Produce
Produce and analyze a variety of HR reports using the firm's HRIS system Ultipro.
Produce employment confirmation letters in a timely manner, upon request.
Provide
Provide best in class service to the organization in support of HR management.
Provide confidential, strategic, executive-level support to the Executive Director.
Provide framework for hiring managers to conduct effective performance improvement plans (PIPs).
Provide front line support to leadership and employees.
Provide guidance on employee behavior and conflict resolution.
Provide HR administration for on-boarding and off-boarding employees.
Provide information on employee programs and policies.
Provide leadership, coaching, and / or mentoring.
Provide orientation training to new employees as required.
Provide overall employee relations support to all staff inquiries regarding policies and procedures.
Provide statistical summaries and reports.
Provide support and resolution to employees on various HR-related topics.
Provide support as it relates to people issues, strategies, and initiatives.
Provide support to supervisors / managers for employee relations.
Provide training support to all levels of associates.
Recruit
Recruit and select employees for all hourly internal available positions.
Report
Report any unsafe conditions or unsafe acts.
Report compliance issues to HR Manager.
Report to management and provide decision support through HR metrics.
Respond
Respond to employees issues and concerns.
Respond to unemployment notices / claims and provides necessary documentation.
Respond to incoming leads and prospect for new business.
Review
Review and maintain data via ADP for Internal Revenue Service form 1095-C..
Review applications to match experience with specific job-related requirements.
Review policies and practices to maintain compliance, adapting approaches accordingly.
Schedule
Schedule candidate interviews with hiring managers.
Source
Source and screen candidates.
Source, maintain and facilitate training and training resources / providers.
Stay current with
Stay current with changes in employment law.
Submit
Submit approved timesheets to payroll company.
Support
Support and advise local recruitment team on manners of procedure and policy.
Support employees & managers in all employee relations issues and concern.
Support operating units by implementing human resources programs and solving performance problems.
Support recruiting activities for all levels of professional and support staff.
Support talent initiatives and programs, including employee engagement and retention programs.
Support the plant local leadership & hourly associates across 3 shifts.
Support various HR programs, advanced reporting, communications, and special projects.
Support your P&C Manager by implementing all operational P&C tasks in your unit.
Understand
Understand local employment market conditions to ensure fair and equitable pay practices.
Understand the speech of another person.
Update
Update and maintain various HR documentation including the Employee Manual and the Manager' s Guide.
Utilize
Utilize Talcura ATS system and other software to track and record hiring statistics.
Work with
Work closely with HR Manager on leave administration, workers compensation and unemployment claims.
Work closely with management on talent development and performance optimization.
Work closely with the Director of People on all aspects of HR.
Work in compliance with divisional health, safety and environmental procedures.
Work independently and together within a team on special non-recurring and ongoing projects.
Work with brokers etc. to recommend plan improvements and cost savings.
Work with HR colleagues on gathering and presenting talent metrics for assigned groups.
Work with Managers to ensure job descriptions are up to date.
Work with Managers to prepare consistent onboarding standards.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Human Resources Generalist:
Employee Relations
MS Outlook
Microsoft Office Suite
PHR
Recruiting
MS Office
Human Resources Management
Performance Management
Workday
Hris Systems
Shrm-Cp
ATS
Chrp
Employment Law
Organizational Development
Project Management
Recruitment
Most In-demand Soft Skills
The following list describes the most required soft skills of a Human Resources Generalist:
Written and oral communication skills
Interpersonal skills
Organizational capacity
Problem-solving attitude
Attention to detail
Time-management
Analytical ability
Bilingualism
Flexible
Multi-task
Professionalism
Self-starter
Work independently with little direction
Discretion
Confident
Organized
Priority management
Presentation
Conflict resolution
Team player
