Main Responsibilities and Required Skills for Automotive Technician
An Automotive Technician is responsible for performing automotive maintenance and repair, such as oil changes, lubrication and engine repair. They diagnose the source of any malfunctions and perform repairs. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Automotive Technicians.
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Main Responsibilities of Automotive Technician
The following list describes the typical responsibilities of an Automotive Technician:
Achieve
Achieve technician productivity targets and customer satisfaction on an ongoing basis.
Adhere to
Adhere to all company and shop policy, procedure, safety and environmental rules.
Adhere to all company policy, procedure, safety and environmental rules.
Adjust
Adjust, repair or replace parts and components to automatic and manual transmissions.
Advise
Advise customers on work performed and future repair requirements.
Advise customers on work performed, general vehicle conditions and future repair requirements.
Alert
Alert Management of any unsafe conditions immediately.
Align
Align wheels and bleed hydraulic brake system.
Assist in
Assist fellow technicians / mechanics in diagnosing and performing vehicle repairs.
Assist in identifying potential mechanical sales with team members.
Assist other team members.
Attend
Attend factory-sponsored training sessions.
Build
Build productive working relationships with fellow employees through clear communications.
Build your technical skills and leadership skills.
Check
Check and verify parts before installation.
Check tire pressure and add air if needed.
Clean
Clean and maintain the work environment to ensure equipment longevity and workplace safety.
Clean and maintain the work environment to ensure workplace safety.
Collaborate with
Collaborate well with others in a team setting.
Collaborate with Sales Team to identify potential mechanical opportunities.
Communicate
Communicate vehicle repairs / maintenance to service team in a clear manner.
Communicate with parts department to obtain needed parts.
Communicate with service advisers on necessary work required.
Communicate with the Parts Department to obtain needed parts.
Complete
Complete recalls and service bulletins as stated by the manufacturer.
Complete repairs as per time estimates.
Complete reports to record potential problems, work performed and proper repair estimates.
Complete service or repair according to the work orders efficiently and accurately.
Complete vehicle repairs and diagnostics within reasonable time frames.
Comply
Comply with all postal, local, state and federal environmental.
Conduct
Conduct repairs according to established company procedures.
Contribute
Contribute and adhere to a safe and environmentally responsible workplace.
Cooperate with
Cooperate with technical team and share information across the organisation.
Coordinate with
Coordinate with the Parts Department to ensure availability of parts.
Create
Create an environment where customers are regularly apprised of the current situation.
Determine
Determine if vehicles need additional safety or service work.
Develop
Develop an understanding of the system(s) in order to identify the component that is failing.
Diagnose
Diagnose and perform vehicle maintenance and repairs.
Diagnose and repair vehicles to ensure customers can drive away feeling safe and at ease.
Diagnose driveability concerns.
Diagnose errors or technical problems and determine proper solutions.
Diagnose faults in systems.
Diagnose, repair and complete approved service on customer vehicles.
Diagnose the cause of vehicle malfunctions, and recommend / perform appropriate repairs.
Diagnose the source of any malfunctions and perform repairs accordingly.
Diagnose / troubleshoot customer complaints to find source of problem(s) and repair.
Diagnose vehicles as per customer complaints.
Ensure
Ensure clear, accurate written documentation of all repairs.
Ensure completion of all documentation related to division operations as assigned by the supervisor.
Ensure consistent & proper utilization of rack workflow.
Ensure facility is clean and organized at all times.
Ensure proper punctuality on a daily basis.
Ensure sold times are listed for each service line before proceeding with any work.
Ensure that all equipment is in proper and safe working condition.
Ensure vehicles are kept clean and free of damage by using seat covers and floor mats.
Ensure work orders are filled in completely and properly.
Examine
Examine the vehicle to determine the need for additional safety or service work.
Explain
Explain the nature of your limitations and the accommodation.
Follow
Follow and promote our high standards of safety, cleanliness and organization.
Follow a process to ensure that each critical part of the vehicle is examined.
Help
Help mentor junior apprentices and coach others to be the best in the field.
Inspect
Inspect and diagnose the source of any malfunction and perform repair.
Inspect and perfect used vehicles for online sale only.
Inspect and recondition wholesale vehicles.
Inspect and test mechanical components (engine, brakes, transmission, suspension, etc).
Inspect, diagnose and repair vehicle automotive systems.
Install
Install and replace snowplowing and sanding equipment.
Install lights, light brackets, mirrors and other accessories.
Interpret
Interpret trouble codes and other information from electronic scanners and test analyzers.
Isolate
Isolate the systems or components that might have caused the maintenance issue.
Keep
Keep abreast of factory technical bulletins and attending factory-sponsored training classes.
Keep shop equipment operating by following operating instructions.
Keep tools in good working order.
Keep store management aware of vehicle updates in a timely manner.
Keep team management aware of mechanical and electrical repair problems as they occur.
Lift
Lift and secure trucks on air jacks.
Look up
Look up parts to perform repair or maintenance services.
Maintain
Maintain accountability for all dealership-owned tools and manuals.
Maintain a clean and orderly work area.
Maintain a clean and organized shop.
Maintain a clean and organized work area on a daily basis.
Maintain a clean and safe workplace.
Maintain a clean work area and automotive repair shop.
Maintain a high level of Health and Safety at all times.
Maintain and follow manufacturer warranty policies and procedures.
Maintain an organized, neat and safe bay.
Maintain a positive dynamic attitude with the ability to recover quickly from setbacks.
Maintain a safe and clean work environment.
Maintain a safe environment by complying with all regulations.
Maintain a safe, organized and neat work area.
Maintain a working knowledge of current industry best practices in automotive repair.
Maintain cleanliness of work area.
Maintain familiarity with and executes safe work procedures associated with assigned work.
Maintain high ethical standards.
Maintain legible and accurate paperwork for both the customer and for our record.
Maintain mechanical service equipment on a regularly scheduled basis.
Maintain safety awareness at all times.
Maintain safe, working practices at all times and abides by working rules and standards.
Maintain sufficient personally-owned tools.
Manage
Manage installation, repair, maintenance and tasks.
Manage multiple tasks in a fast-paced environment.
Mount
Mount, dismount, and balance tires.
Notify
Notify technicians and / or service advisors of any ongoing issues.
Notify the manager on any delays or discrepancies in repair estimates.
Obtain
Obtain basic computer skills to complete diagnostic testing.
Operate
Operate customer vehicles safely and respectfully.
Operate vehicle in a safe manner to duplicate concerns and verify repairs.
Participate in
Participate in all company supported training programs.
Perform
Perform accurate and complete vehicle inspections, diagnostics, estimates and repairs.
Perform after hours service calls.
Perform all diagnostics, brakes, exhaust and other maintenance services.
Perform automotive service and diagnostic work.
Perform complete brake inspection and repairs.
Perform maintenance and repair services on vehicles.
Perform maintenance and repairs resulting from normal preventive maintenance inspections.
Perform mechanical repairs to customer vehicles.
Perform mechanic work on open / enclosed trailers with occasional welding.
Perform multi-point inspections to advise of repairs ensuring vehicle safety and reliability.
Perform Oil Changes,Changing Brake Pads and Rotors, Mount Tires.
Perform other job related duties and responsibilities in support of primary duties.
Perform other non-technical automotive service repairs.
Perform other related duties as assigned and required.
Perform preventive maintenance, cleaning, and repairs on dealership tools and equipment.
Perform required vehicle maintenance and document.
Perform road tests as required.
Perform road tests to confirm repairs are completed satisfactorily.
Perform safeties on vehicles as per MTO regulations.
Perform scheduled maintenance service, such as oil changes, lubrication and tune-ups.
Perform tasks as per management requirements and instructions.
Perform tire and brake maintenance.
Perform vehicle maintenance and repairs with efficiency and quality workmanship.
Perform vehicle service (maintenance and repairs) as required.
Perform warranty repairs to vehicles that qualify.
Perform well in fast paced work environment.
Perform wiring, bolting, drilling, and van body work.
Perform work as outlined on repair order and address customer concerns.
Plan
Plan repair procedures using charts manuals and experience.
Prepare
Prepare estimate requirements.
Promote
Promote from within with great incentives for career advancement.
Promote teamwork to deliver on guest expectations.
Provide
Provide accurate estimates (cost, time, effort) for a repair or maintenance job.
Provide an estimate of time needed for additional repairs.
Provide date for the client's next appointment consistently for maintenance and repairs.
Provide excellent quality service of all mechanical and electrical repairs.
Provide recommendations for future services.
Read
Read and comprehend technical instruction.
Recommend
Recommend any additional repairs and / or maintenance to manager.
Remove
Remove, replace, adjust, clean parts, components, assemblies and accessories.
Repair
Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks).
Replace
Replace or repair parts and mechanical units.
Report
Report all mechanical or safety related deficiencies not noted on the repair order.
Review
Review work orders and discuss with supervisor.
Road
Road test, troubleshoot, diagnose and complete repairs.
Road test vehicles as required.
Road test vehicles to ensure quality of repair and ensuring vehicles remain clean.
Rotate
Rotate, repair and replace tires, when necessary.
Support
Support customer relationships by responding to customer inquiries.
Support other tech and instruct apprentice.
Test
Test all systems or components ensuring they are secure and working properly.
Test all vehicles and equipment after performing P.M. maintenance or repair to ensure safety.
Track
Track and order parts as needed through our DMS program.
Train
Train with mid and senior level automotive technicians to learn additional automotive services.
Understand
Understand and explain variety of towing packages.
Understand safe working and driving practices.
Use
Use computer diagnostic equipment.
Use parts in stock whenever possible and order parts from outside vendors when required.
Use power tools, machine tools and common hand tools.
Use reference materials such as service manuals and wiring.
Utilize
Utilize parts bin system provided by facility.
Utilize company provided diagnostic / checklist sheets to ensure all critical parts are examined.
Utilize seat covers and floor mats when appropriate.
Utilize team labor management system provided.
Weld
Weld and modify equipment and fabricate parts and devices as necessary or as directed.
Work
Work on all import and domestic vehicles and models.
Most In-demand Hard Skills
The following list describes the most required technical skills of an Automotive Technician:
Valid Driver's License
Clean Driving Record
Automotive Repair
Electrical
Computer
Shop Equipment
Batteries
Suspension
Charging
Mechanical Aptitude
Safety
Belts
Heavy Lifting
Hoses
Lifts
Manual Dexterity
Visual Safety
Alignment Machines
Automotive Brakes
Most In-demand Soft Skills
The following list describes the most required soft skills of an Automotive Technician:
Written and oral communication skills
Attention to detail
Work ethic
Organizational capacity
Problem-solving attitude
Time-management
Self-motivated
Integrity
Interpersonal skills
Punctual
Positive attitude
Analytical ability
Team player
Decision-making
Work collaboratively
Work individually and as part of a team
Multi-task
Teamwork
Initiative
Professional demeanor
