Main Responsibilities and Required Skills for a Warehouse Shipper
A Warehouse Shipper is a professional who plays a pivotal role in the logistics and supply chain operations of a warehouse. They are responsible for preparing and shipping outgoing orders accurately and efficiently. In this blog post, we delve into the primary responsibilities and the most sought-after hard and soft skills for Warehouse Shippers.
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Main Responsibilities of a Warehouse Shipper
The following list describes the typical responsibilities of a Warehouse Shipper:
Accept
Accept or return merchandise according to established procedures.
Adhere to
Adhere to all work safety rules and regulations.
Adhere to shipping and receiving policies / procedures, and regulatory compliance procedures.
Adhere to shipping policies / procedures and regulatory compliance procedures.
Answer
Answer Customer Service or Account Managers' questions as to the status of orders.
Apply
Apply correct labels to packaged products.
Arrange
Arrange for special handling or packaging requirements for delicate or hazardous materials.
Assemble
Assemble product to the level required.
Assign
Assign locations for products that need a location.
Assist in
Assist and support warehouse administrative staff in maintaining and updating inventories.
Assist as needed in the loading and unloading of delivery trucks.
Assist in demo returns, checking chairs are in working order and cleaning if necessary.
Assist in processing freight bills.
Assist internal and external customers with deliveries or shipments as required.
Assist in the loading and unloading of delivery trucks as needed.
Assist with cleanliness and upkeep of warehouse.
Assist with inventory control & yearly inventory counts.
Assist with washroom maintenance issues - contact vendors as required.
Attend
Attend to customers who come to pick-up orders.
Break down
Break down and distribute product loads to proper routes and make adjustments where necessary.
Check
Check all packaging for damage and compare, count and verify information on packing slips.
Check in materials and match purchase orders with received items.
Check quality of products for the order.
Clean
Clean and remove or replace broken or damaged boxes or skids in workplace.
Collaborate with
Collaborate with cross-functional teams to address shipping-related challenges and optimize processes.
Collaborate with other departments such as customer service and sales to ensure smooth order fulfillment.
Collaborate with team members and managers to improve customer value.
Collect
Collect COD payments from returning couriers and bring to office.
Communicate
Communicate and work well with others.
Communicate inventory discrepancies to management on a regular basis.
Communicate with warehouse staff and supervisors to coordinate shipping activities.
Complete
Complete all tasks daily as required.
Complete daily shipping logs.
Complete different forms and prepares documents.
Complete packing slips, waybills, trip sheets and bills of lading.
Complete shipping needs for next day prior to leaving even if you have to stay late.
Conduct
Conduct cycle count on a per week basis.
Conduct regular audits of shipping processes and documentation to ensure compliance with company standards.
Consolidate
Consolidate small boxes into Multi-packs (M-Tags.
Coordinate
Coordinate freight pickups and drop offs.
Coordinate outgoing shipments with freight companies.
Coordinate with shipping carriers to schedule pickups and deliveries.
Create
Create BOLs and shipping labels Operating the Forklift Counterbalance.
Create labels for any new, special or not previously stocked items.
Create Multi-pack tags (M-tags).
Cross
Cross checking items for customer orders.
Demonstrate
Demonstrate a commitment to quality and customer satisfaction in all shipping activities.
Determine
Determine items to be shipped or stored by reading and interpreting shipping orders.
Determine method of shipment.
Dispatch
Dispatch / route planning with the delivery drivers.
Double check
Double check all loads for accuracy and ensure that they are thoroughly secured for delivery.
Drive
Drive forklift or use pallet jack, crane to move product.
Drive forklift or use pallet jacket to move bulk product to the proper destination point.
Engage
Engage Service Coordinator when necessary.
Ensure
Ensure adherence to Health & Safety guidelines and communicates concerns to management immediately.
Ensure adherence to Quality and environmental management systems.
Ensure all equipment is maintained and inspected according to operating procedures.
Ensure all health & safety procedures and regulations are followed.
Ensure any parts received without part numbers are tagged with appropriate number.
Ensure any parts received without part numbers are tagged with appropriate part number.
Ensure area is secure at all times.
Ensure a safe, clean work environment and well maintained assets, ready for daily Ops.
Ensure cleanliness and maintenance of the warehouse on a constant basis.
Ensure compliance with shipping regulations and international customs requirements.
Ensure Customer product is neat, organized, safe and easy to access.
Ensure Fire exits are always clear.
Ensure fire extinguishers / hoses are always accessible.
Ensure housekeeping and organization (5S) of the shipping area.
Ensure pallets / loads are built correctly.
Ensure poor quality doesn't leave RJ.
Ensure products scanned out and loaded safely onto trucks.
Ensure received goods are accurately input into the computer.
Ensure shipments are complete, quality checked and ready to go when needed.
Examine
Examine and determine accuracy of incoming and outgoing shipments.
Examine products to verify conformance to quality standards.
File
File, scan, record and organize paperwork.
Fill
Fill all customer orders as product arrives.
Follow
Follow a pick list and use a handheld scanner to load tires from storage facility onto pallets.
Follow safety protocols and guidelines to prevent accidents and injuries in the shipping area.
Follow safe work procedures at all times and comply with all Food Safety and HACCP regulations.
Greet
Greet and assist them in a friendly and efficient manner.
Handle
Handle and execute loading and unloading operations.
Handle customer pick-ups.
Handle returns and exchanges according to company policies and procedures.
Identify
Identify and report any discrepancies or issues with orders, inventory, or shipments.
Identify areas of improvement.
Identify opportunities for process improvements to enhance shipping efficiency and accuracy.
Identify, quarantine and report any damages goods.
Implement
Implement and monitor Health and Safety programs designed to ensure our \u0026ldquo.
Implement measures to minimize shipping errors and reduce shipping costs.
Inspect
Inspect forklifts and other material handling equipment.
Keep
Keep loading dock areas tidy and organized.
Keep products and equipment tidy and organized.
Keep shipping / receiving area clean and organized.
Keep shipping / receiving areas clean & organized.
Keep work area clean and organized.
Label
Label packages with shipping labels and other necessary documentation.
Load
Load and unload containers and trailers.
Load and unload delivery trucks.
Load freight onto trailers when required.
Load tires manually into trucks for transportation to retail stores.
Load, unload, prepare, inspect and operate a delivery vehicle.
Locate
Locate and transfer materials between the warehouse, manufacturing and production areas.
Maintain
Maintain accurate records of shipped orders, including tracking information and delivery confirmation.
Maintain a clean and organized shipping area to facilitate efficient workflow.
Maintain a clean, organized and efficient shipping area.
Maintain a clean & safe work environment.
Maintain a clean working area.
Maintain a safe working environment.
Maintain cleanliness and organization of the shipping area, loading dock and trash areas.
Maintain cleanliness in work area.
Maintain order and cleanliness of the warehouse inside and outside.
Maintain shipping records.
Maintain the company warehouse through organizing and items on a regular basis.
Mark
Mark off delivered items on packing slip and scan to production manager.
Match
Match bills of lading to paper work, container numbers, and seal trucks on outgoing product.
Match up and receive all network orders.
Monitor
Monitor and advise customers of product information, availability, and delivery status.
Monitor and report on shipping costs, trends, and performance metrics.
Monitor inventory levels of shipping supplies such as boxes, tape, and labels.
Operate
Operate a forklift, order picker.
Operate equipment as necessary, in a safe manner to move product.
Operate forklift in a safe way manner and as per training requirements.
Operate necessary equipment in a safe manner.
Order
Order picking products with a RF Scanner (will train).
Order shop supplies as required (including tape, labels, boxes, etc.).
Organize
Organize distribution and shipping of merchandise.
Oversee
Oversee loading and unloading of goods.
Oversee loading of orders in courier vehicles.
Pack
Pack and forward items from warehouse to assigned destinations.
Pack fixtures with care and ensure proper hardware is with fixture.
Pack items securely and appropriately to prevent damage during transit.
Pack, prepare, and load products for shipment.
Pack products in boxes and apply shipping labels.
Pack, seal and label materials to prepare for shipping.
Participate in
Participate in any other task required to do.
Participate in training sessions or meetings related to shipping processes and procedures.
Perform
Perform duties in a safe, organized and efficient manner.
Perform general cleaning duties in the warehouse as required.
Perform general cleaning requirements as assigned.
Perform product inspections at receiving and prior to shipping.
Perform product inspections prior to shipping.
Pick
Pick and package product according to sales order.
Pick and stage orders to be shipped.
Pick inventory from the floor and various heights (with appropriate equipment / PPE).
Pick items from designated locations in the warehouse based on the shipping orders.
Pick ticket logs / Weekly piece counts.
Prepare
Prepare and package / box outgoing shipments and Vendor returns.
Prepare bills of lading, invoices and other shipping documents.
Prepare necessary documents to ship finished goods.
Prepare orders, picking, packing, sorting, and make them ready for shipping.
Prepare packages to be sent out in accordance with information on the packing slip.
Prepare product for shipment in a manner the product will arrive with no damages.
Prepare shipping documents such as bills of lading, shipping manifests, and customs forms.
Prepare skids for shipment of goods.
Prepare the pick / receiving / shipping documents, waybills, courier and other related records.
Prepare the product to be sent out whether that be last minute assembly or other tasks.
Print packing slips and ensure all items are ready for delivery.
Process
Process all shipping & receiving in Application software.
Process required documents for shipping and receiving of goods.
Product
Product / material received is correct.
Provide
Provide box count to office for waybill for each order.
Provide freight quotes for outgoing shipments to Sales.
Pull
Pull demo product for delivery - ensure cleanliness & proper operation.
Put
Put all received stock away in alpha-numeric sequence.
Put away / organize stock.
Put away used items and clean work bench for next day.
Receive
Receive and inspect incoming products.
Receive and review shipping orders and packing lists.
Receive goods on computer system.
Receive merchandise in our system.
Receive product on a timely basis.
Receive shipment and off-load product from the truck utilizing a forklift counterbalance (Propane).
Replace
Replace / maintain lighting in showroom – weekly.
Report
Report and investigate inventory discrepancies.
Report any hazards or dangers to your supervisor.
Report damages and discrepancies.
Report directly to the Distribution Manager.
Report discrepancies to immediate supervisor.
Resolve
Resolve shipping-related customer inquiries or complaints in a timely and professional manner.
Respond to
Respond to questions from Sales & Customer Service about shipping costs.
Review
Review incoming and outgoing shipments.
Schedule
Schedule pick up with transport companies.
Secure
Secure all loads as per SWP and provincial guidelines.
Select
Select appropriate shipping methods and carriers based on cost, delivery timelines, and customer preferences.
Select, transfer and load customer orders for delivery in an accurate and efficient manner.
Separate
Separate loads according to the load sheets.
Sort
Sort incoming shipments and distribute product accordingly.
Stay informed about
Stay informed about changes in shipping regulations, carrier rates, and industry best practices.
Stock
Stock products to assigned locations.
Tag
Tag and segregate product for shipment or delivery.
Take
Take photos of each shipment from USA.
Transfer
Transfer existing inventory between stores.
Transfer goods to and from Branch locations.
Unload
Unload, inspect and verify incoming shipments and the associated stock.
Unload, stage, dispose of, load Customer stored products.
Unpack
Unpack shipments and restock warehouse shelves.
Update
Update and maintain computer system.
Use
Use computer systems or shipping software to track and manage shipping activities.
Use courier systems (Loomis Laser, Purolator ESS,) to create and affix shipping information.
Use hand trucks, forklifts, hoists, or other handling equipment to load and unload material.
Use of warehouse shipping / receiving software.
Use RF scanner to close off shipped orders.
Verify
Verify quality of parts and pumps using documented procedures.
Verify the accuracy of orders and ensure that they match customer requirements.
Verify the quality and quantity of items against supporting documents.
Weigh
Weigh and measure packages to determine shipping costs and ensure compliance with carrier requirements.
Work
Work and converse with positivity, respect and sincerity.
Work in a warehouse environment with fluctuating temperature and humidity.
Work in warehouse environments with fluctuating temperature and humidity (e.g. cooler, freezer).
Work safely and abide by OH&S standards / requirements.
Work with a sense of urgency.
Work with a sense of urgency at all times.
Work with PIA Coordinator on receiving exceptions / damages.
Work with production control on creation of shelf locations for any new products.
Wrap
Wrap pallets before shipping.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Warehouse Shipper:
Proficiency in using shipping software and systems, such as FedEx Ship Manager and UPS WorldShip.
Knowledge of shipping regulations, including hazardous materials handling and international shipping requirements.
Familiarity with various shipping methods, including ground, air, and ocean freight.
Ability to operate shipping equipment such as pallet jacks, hand trucks, and shrink-wrap machines.
Understanding of dimensional weight calculations and shipping rate structures.
Experience with inventory management systems and barcode scanning technology.
Basic understanding of customs documentation and import/export procedures.
Knowledge of packing techniques and materials to ensure safe transit of goods.
Ability to interpret shipping instructions and follow packing guidelines accurately.
Proficiency in basic math skills for calculating shipping costs, weights, and dimensions.
Familiarity with carrier-specific requirements and shipping labels.
Attention to detail and accuracy in preparing shipping documents and labels.
Strong organizational skills to manage multiple shipments simultaneously.
Ability to prioritize tasks and meet deadlines in a fast-paced environment.
Problem-solving skills to address shipping-related issues and delays.
Knowledge of shipping insurance options and claims procedures.
Familiarity with warehouse safety protocols and procedures.
Ability to communicate effectively with carriers, customers, and colleagues.
Flexibility to adapt to changing shipping requirements and schedules.
Continuous learning to stay updated on new shipping technologies and best practices.
Most In-demand Soft Skills
The following list describes the most required soft skills of a Warehouse Shipper:
Excellent communication skills, both verbal and written.
Teamwork and collaboration with colleagues and other departments.
Attention to detail and accuracy in all shipping-related tasks.
Adaptability to changing priorities and shipping schedules.
Customer service orientation and professionalism in interactions with customers and carriers.
Time management and organizational skills to prioritize tasks effectively.
Problem-solving abilities to address shipping issues and resolve conflicts.
Stress management skills to handle high-pressure situations during peak shipping periods.
Positive attitude and willingness to learn and take on new challenges.
