Main Responsibilities and Required Skills for Plumber

tap and sink

A Plumber is responsible for assembling, installing and repairing plumbing systems. They install pipes and fixtures such as sinks and toilets and repair drainage systems. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Plumbers.

Get market insights and compare skills for other jobs here.

Main Responsibilities of Plumber

The following list describes the typical responsibilities of a Plumber:

Analyze

Analyze, diagnose and resolve customer problems.

Assemble

  • Assemble, install and repair plumbing systems.

  • Assemble work laid out by Journey / Master worker.

Assign

Assign tasks and projects.

Assist in

  • Assist in aligning pipes during pipeline construction.

  • Assist in drilling and blasting rock on construction sites.

  • Assist journeyman technicians in service, replacement, and new installation.

  • Assist other apprentices on job sites performing tasks, retrieving tools and parts.

  • Assist our licensed Plumbers with performing drain cleaning services on plumbing systems.

  • Assist University security.

  • Assist with scheduling and supervising of Plumbing subcontractors.

Attend to

  • Attend to after hours emergency whenever necessary.

  • Attend meetings to ensure understanding of work expectations and goals.

  • Attend work and safety meetings as required.

Carry out

  • Carry out all second fix plumbing to include, sinks, toilets, showers etc..

  • Carry out regular maintenance of plumbing systems at commercial and residential sites.

Check

Check operation of safety features.

Choose

Choose plumbing materials based on budget, location, and intended uses of building.

Coach

Coach, train, and mentor plumbing helpers and apprentices.

Collaborate with

  • Collaborate with general contractors, electricians, and other construction professionals as needed.

  • Collaborate with other colleagues during renovations.

Collect

Collect payment from customer.

Communicate

  • Communicate on site requirements to the Project Manager.

  • Communicate professionally and respectfully with customers, office staff, and coworkers.

  • Communicate to the client the Benefits of the recommendations.

Complete

  • Complete all paperwork in a timely and accurate manner.

  • Complete annual testing, certifying, and reporting of all cross-connection devices.

  • Complete Job Hazards Assessments and Accident and Incident reports.

  • Complete preventative and demand maintenance tasks.

  • Complete preventative and service work orders.

  • Complete work with a limited degree of supervision and regularly provides guidance to others.

Comply

Comply with departmental policy for the safe storage, usage and disposal of hazardous materials.

Conduct

  • Conduct completed works spot checks.

  • Conduct estimates on time and materials required for jobs.

  • Conduct regular inspections of work in progress and on completion.

Cooperate

Cooperate with other trades on the project to complete the project.

Coordinate with

  • Coordinate services with campus customers and assist with questions regarding work performed.

  • Coordinate with other engineering and maintenance personnel to assure proper execution of works.

  • Coordinate with project foreman on installation.

Cut

Cut steel pipe with torch.

Demonstrate

Demonstrate responsible and appropriate conduct and foster a positive work environment.

Determine

  • Determine own sequence of steps and priorities.

  • Determine piping system requirements and pipe sizing.

  • Determine recommendations and solutions efficiently.

  • Determine service needs, provide standardized pricing options, and perform repairs.

  • Determine the amount of material and type of equipment needed.

Drive

Drive team efficiency and provide oversight and support as needed.

Educate

Educate customers on the operation of their equipment as it pertains to water treatment and plumbing.

Ensure

  • Ensure all installations, repairs, and maintenance meets the requirements of the appropriate codes.

  • Ensure all plumbing installations are installed and functioning properly and in accordance to code.

  • Ensure all rules and regulations are being follows while working on site.

  • Ensure complete customer satisfaction from start to finished project.

  • Ensure initial and ongoing safety training is completed for new and existing starters.

  • Ensure proper billing, invoicing and daily documentation of activities.

  • Ensure that all inspections are scheduled and conducted in a timely fashion.

  • Ensure that all installations / jobs are performed in a safe manner and completed on schedule.

  • Ensure that all work has been completed in a safe, prompt, and professional manner.

  • Ensure that work is performed efficiently with a minimum amount of disruption and inconvenience.

Escalate

Escalate unusual events / occurrences to supervisor.

Explain

  • Explain and show the client how the company provides superior service.

  • Explain the value of Reliance products, services and programs on every call.

  • Explain the value of the Company's products, services and programs on every call.

Fill out

Fill out proper paperwork daily to maintain consistent billing and safety procedures.

Follow

  • Follow building plans and blueprints.

  • Follow written and verbal instructions as required.

Handle

Handle plumbing tools and equipment.

Help

Help maintain and promote high company morale and a professional and friendly work environment.

Identify

  • Identify potential problems to prevent premature and unexpected breakdowns or callbacks.

  • Identify and address plumbing problems in high-rise apartment buildings and commercial properties.

Input

Input information into Computerized Maintenance Management System (CMMS).

Inspect

  • Inspect and test cross-connection and backflow prevention systems.

  • Inspect jobs upon completion and ensure areas are clean.

  • Inspect high pressure, air, steam, water and gas systems to ascertain malfunctions.

Install

  • Install / construction of distribution centers.

  • Install full bathroom, laundry, kitchen and bar based on scope of work.

  • Install, maintain and repair installed existing equipment and related plumbing and drainage systems.

  • Install, maintain and repair plumbing systems and fixtures.

  • Install manholes and catch basins.

  • Install plumbing fixtures and finishings.

  • Install plumbing systems in new construction and refurbished properties.

  • Install repair and maintain domestic water, and Sanitation Piping.

  • Install, repair and maintain plumbing fixtures, appliances and trim.

  • Install, repair and maintain plumbing systems and components.

  • Install, repair and maintain water treatment equipment, piping and controls.

  • Install pipes and fixtures, such as sinks and toilets, for water, gas, steam, air, or other liquids.

  • Install, replace and repair valves, pump and all others of piping system, fixtures and equipment.

  • Install toilets, set bathroom tubs, roll in showers, vanities, etc..

Join

Join pipes using various plumbing materials or soldering.

Keep

  • Keep appropriate records such as repair works undertaken, contact with residents, orders etc..

  • Keep a professional and tidy appearance.

  • Keep reading to learn more about a fantastic career opportunity just for you.

  • Keep track of company truck and gas card.

Know

Know and apply proper methods / procedures for trade specific work and practices all safety rules.

Learn

Learn how to read blue prints, and uses to install Plumbing systems.

Locate

  • Locate and mark positions for connections and fixtures.

  • Locate and mark the position of pipe installations, connections and fixtures.

  • Locate leaks, tears, blockages, and corrosion in water and HVAC features.

Long

Long term growth opportunity - could be promoted to lead hand, supervisor, foreman etc..

Maintain

  • Maintain a clean appearance and work vehicle.

  • Maintain a clean, organized job site and well-inventoried company vehicles.

  • Maintain and repair circulating pumps.

  • Maintain and repair to all plumbing and mechanical equipment.

  • Maintain a safe distance from residents.

  • Maintain good working order of Company vehicle.

  • Maintain inventory of company-owned tools, equipment, and materials.

  • Maintain & organize, keep a clean safe work environment / vehicle for job efficiency.

Make

Make service calls independently.

Manage

  • Manage removal of garbage and debris created during the process.

  • Manage the testing process including Leak management.

Measure

  • Measure and record major operational parameters, including current, water in and out pressure, etc..

  • Measure, cut, bend and thread pipes in place.

  • Measure, cut, thread, and bend pipe to required angle.

Mentor

Mentor / train crew members.

Minimize

Minimize waste and maximize efficiency to reduce costs.

Obey

Obey the company Code of Ethics and the Team Rules.

Order

Order and maintain material required to complete work.

Participate

  • Participate in all required staff meetings and training.

  • Participate in meeting departmental staffing requirements.

  • Participate in the more complex mechanical tasks.

Perform

  • Perform additional job duties and special projects as requested.

  • Perform all duties in safe and effective manner.

  • Perform a proper inspection of the client's entire plumbing system.

  • Perform a variety of skilled work not requiring the service of other licensed trades.

  • Perform calibration of EC and PH sensors and record calibration data on the assigned certificate.

  • Perform duties outside of daily job for the goal of project completion.

  • Perform maintenance and installations on plumbing systems.

  • Perform other duties as assigned.

  • Perform other duties as needed which may include cross-training with apprentice employees.

  • Perform related duties and fulfills responsibilities as required.

  • Perform routine checks on safety equipment, locks, doors and windows.

  • Perform routine inspections of plumbing and drainage systems.

  • Perform scheduled maintenance service on plumbing systems and fixtures.

  • Perform work in the installation, repair, and maintenance of, water, gas, and sewer systems.

Pick

Pick Material, clean up shop / worksites, deliver parts, assist other plumbers.

Plan

Plan pipe system layout, installation, or repair according to specifications.

Present

Present recommendations and related pricing to customers.

Promote

Promote continuous improvement of workplace safety and environmental practices.

Provide

  • Provide accurate estimates for plumbing installs.

  • Provide sketches and dimensions used by drafters to create plans for subcontractor work.

  • Provide technical advice and training to other maintenance staff as needed.

Read

  • Read and interpret blueprints, ability to visualize a finished product from a document.

  • Read and interpret building plans and specifications to determine layout of plumbing materials.

  • Read and Interpret Drawings.

  • Read and interpret installation drawings.

  • Read and interpret mechanical drawings and of the assigned project(s).

Recommend

Recommend and estimate facilities repairs and improvements for inclusion in the annual budget.

Remove

  • Remove and replace electrical equipment.

  • Remove and replace electrical equipment within the plumbing system.

Repair

  • Repair and maintain pipes, plumbing and drainage systems for water or other liquids.

  • Repair and maintain plumbing, replacing defective parts and opening clogged drains.

  • Repair or replace piping, valves and other components using hand tools and power tools.

  • Repair and maintain sheet metal products.

Replace

Replace hot and cold-water lines, shut offs, branch lines, etc.

Report

Report unusual conditions and problems to supervisor.

Research

Research catalogs and vendor services for complex customized system retrofits.

Residential

Residential, Commercial plumbing and mechanical company.

Resolve

Resolve work problems and recommend measures to improve productivity.

Respond to

  • Respond to gas leak(s) and perform detection.

  • Respond to service calls and assess concern.

Review

  • Review blueprints and building codes and specifications to determine work details and procedures.

  • Review blueprints and building codes to determine optimal work procedures.

  • Review blueprints and building plans and specifications to determine the layout for various systems.

Set

Set priorities and work assignments to meet established deadlines.

Source

Source all necessary materials, ensure quality work with company budget.

Submit

  • Submit accurate monthly water heater counts.

  • Submit work orders for review and approval.

Support

Support the team with all maintenance service throughout the Agency.

Tailor

Tailor your approach to work to suit the job specifications, as required.

Take

Take pride in their work and review that of others to ensure quality.

Teach

Teach apprentices to follow in your shoes.

Test

  • Test pipes for leaks using air, smoke, or water in preparation for inspections.

  • Test pipe systems and fixtures for leaks.

Track

Track and manage plumbing inventory.

Train

Train peers and cross-trains in other skilled trades areas.

Troubleshoot

  • Troubleshoot and repair plumbing.

  • Troubleshoot plumbing issues for residential and commercial calls.

  • Troubleshoot, repair, and install drainage systems.

Undertake

  • Undertake multi-trade tasks relative to experience and training, on designated jobs.

  • Undertake other minor maintenance works as necessary.

Update

Update online customer work order notes same day.

Use

Use and maintain tools and equipment.

Utilize

Utilize CMMS systems such as Maximo for all work performed.

Work with

  • Work together with the Scheduling Coordinator and Billing Manager as needed.

  • Work under the direction of the Field Supervisor or General Manager.

  • Work well with team, including other trades.

  • Work with an array of plumbing systems.

  • Work with a reputable company and not be micromanaged.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Plumber:

  1. Plumbing

  2. Valid Driver's License

  3. Customer Service

  4. Clean Driving Record

  5. Bending

  6. Physically Demanding

  7. Kneeling

  8. Crouching

  9. Safety

  10. Troubleshooting

  11. Steel-Toed Safety Boots

  12. Maintenance

  13. Reliable Transportation

  14. Plumbing License

  15. Client Focus

  16. Heating

  17. Residential Plumbing

  18. Commercial Plumbing

  19. HVAC

Most In-demand Soft Skills

The following list describes the most required soft skills of a Plumber:

  1. Written and oral communication skills

  2. Interpersonal skills

  3. Team player

  4. Problem-solving attitude

  5. Attention to detail

  6. Personal suitability

  7. Positive attitude

  8. Reliable

  9. Time-management

  10. Work independently with little direction

  11. Punctual

  12. Organizational capacity

  13. Work ethic

  14. Self-motivated

  15. Critical thinker

  16. Flexible

  17. Organized

  18. Self-starter

  19. Troubleshooting skills

  20. Analytical ability

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