Main Responsibilities and Required Skills for Picker
A Picker is a person who has the ability to pick, sort, and pack products. They utilize appropriate equipment such as lift trucks and RF scanners to prepare customer orders. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Pickers.
Get market insights and compare skills for other jobs here.
Main Responsibilities of Picker
The following list describes the typical responsibilities of a Picker:
Adhere
Adhere to Standard Operating Procedures.
Adhere to good manufacturing practices and safety standards.
Adhere to government regulated health and safety requirements and company safe work practices.
Adhere to health and safety rules and regulations at all times.
Adhere to health & safety policies and quality standards.
Answer
Answer telephone and relays calls & messages.
Assemble
Assemble filter packs as needed.
Assemble packages for shipping.
Assist in
Assist and work within a team to ensure that delivery objectives are achieved and on time.
Assist in cycle counting and inventory control as required.
Assist in loading and unloading trucks.
Assist in maintaining the security and safety of the warehouse.
Assist in physical inventories.
Assist in physical inventories, as needed.
Assist in product inventory and report out-of-stock items.
Assist in resolving inventory discrepancies as required??.
Assist in the counting of physical inventory and may perform inventory audits as needed.
Assist in the effective completion of inventory audits.
Assist in the training of new employees on the Meat Receiving job.
Assist in wrapping and loading pallets.
Assist other team members as needed.
Assist the supervisor with operations as necessary.
Assist with all receiving operations.
Assist with audits / inventory / cycle counts.
Assist with cycle counts on a regular basis.
Assist with material handling, if required.
Assist with organizing and packaging of home kits for delivery.
Assist with other projects as assigned by Merchandise Manager.
Assist with other warehouse roles as needed.
Assist with proper storage of products inside warehouse.
Assist with shipping and receiving.
Attend
Attend and participate in ongoing team meetings for continuous improvement.
Build
Build palletized loads from computer-generated load sheets.
Build pallets accurately according to pick tickets.
Carry
Carry out responsibilities for the use of internal WMS system.
Carry out the entry of items into the computerized warehouse management system.
Charge
Charge / change forklift battery as needed.
Check-in
Check-in inbound product and tag product accordingly.
Check
Check or count products for accuracy and or damage / infestation.
Clean
Clean and safe work environment.
Clean cigarette buts from curb lines etc.
Clean Criminal record required by our customers.
Clean kitchen equipment after use according to health and safety policies and procedures.
Clean and prepares containers before placing goods in them.
Clean warehouse and work areas.
Communicate
Communicate daily production run schedule for the lines.
Communicate additional services to customer service representative.
Communicate clearly with other departments when required to.
Communicate with internal and external customers.
Communicate with operators from other shifts.
Communicate with questions and understand directions / training in English.
Compile
Compile worksheets or tickets from customer orders.
Complete
Complete customs and courier documentation for all shipments.
Complete discrepancy reporting where vendor shipment is inaccurate and informs Inventory Control.
Complete other duties as assigned by the manager.
Complete tasks by following established procedures.
Complete written and computerized documentation.
Comply
Comply with all Company policies and procedures, including safety rules and regulations.
Comprehend
Comprehend basic warehouse layout of bins and items, including overstock and secondary bin locations.
Confirm
Confirm quantities pulled match the order systematically.
Consolidate
Consolidate shipment in designated areas.
Consolidate various items for shipment in accordance with standard operating instructions.
Consult
Consult, understand and analyze your clients' needs and goals.
Convey
Convey materials and items from receiving areas to storage or to other designated areas.
Cooperate
Cooperate with supervisors and coworkers.
Copy
Copy and paste the following link in your browser and we'll see you there!.
Counter
Counter balance, reach truck and walkie licenses are an asset.
Create
Create and submit purchase orders, tracking status of fulfillment from vendors.
Create labels for shipping by scanning products into Scala.
Create packing slips and shipping labels.
Create shipments / ASN (advance shipping notice) for specific customers as required.
Create shipping labels and other paperwork for parcels small item shipments.
Create your weekly work schedule from a scheduling app.
Demonstrate
Demonstrate, lead, and assist in the uses of machines for weighing, banding, wrapping, and packaging.
Determine
Determine and locate all correct parts by following Order Lists.
Determine proper storage and shipment methods.
Detrash
Detrash and scan inventory into warehouse stock using software and handheld scanner.
Disperse
Disperse merchandise to individual stores according to pick lights.
Distribute
Distribute the picked items to coworkers or WIP product areas within production schedule deadlines.
Document
Document material movement in computer.
Document materials and supplies by recording units delivered and location of units.
Drive
Drive Order Picker / Reach between racks and pick and pack order from warehouse racking.
Ensure
Ensure accurate inventory with RF scanners.
Ensure a clean working area at all times.
Ensure aisles are free from obstruction and warehouse is clean at the end of the day.
Ensure a lasting positive impression for them.
Ensure all documentation is completed accurately and in a timely fashion.
Ensure all documents are easy to locate when it's needed.
Ensure all orders are picked correctly.
Ensure all orders meet customer requirement, pallet patterns and label requirements.
Ensure all work is performed in a safe manner.
Ensure and maintain a safe work environment.
Ensure merchandise is handled to maintain quality and appearance for customers.
Ensure orders are complete and accurate.
Ensure outbound shipments are accurate and free of damage.
Ensure packaging, routing, and system documentation is completed accurately and timely.
Ensure product dating and stock rotation occur.
Ensure quality food service is provided at all times.
Ensure safe working environment for all.
Ensure that all items are properly accounted for when doing a quality control check.
Ensure that orders are accurate and correct (quantities, expiries, etc.).
Ensure that orders are staged correctly for each delivery.
Ensure that products are properly stocked and ready to be purchased.
Ensure that shelves are fully stocked with product.
Ensure that the picked product conforms to the order sheet provided.
Ensure the completeness and correctness of all orders filled.
Ensure tools and equipment are kept clean and in working order.
Enter
Enter new stock on the physical inventory spreadsheet.
Enter shipments using either Canpar or UPS systems.
Examine
Examine, stock and distribute materials in inventory and on manufacturing lines.
File
File shipping and receiving documents on a daily basis.
Fill
Fill mail orders from warehouse stock.
Fill orders by walking or with the use of a pallet jack.
Fill out a bill of lading for materials being delivered to customer.
Fold
Fold and place garments in carton / envelope.
Follow
Follow all incoming / outgoing inventory processes.
Follow all rules and safety regulations given by the company.
Follow all safety rules and ISO requirements.
Follow all safety rules and JSA instructions.
Follow an electronic pick sheet to select prepackaged meat cuts.
Follow current standards and procedures.
Follow directions of leadership.
Follow facility housekeeping standards.
Follow forklift operating guidelines and procedures.
Follow Safety proceedures.
Follow all company rules and policies.
Follow and abides by all company safety rules.
Follow sanitation and safety guidelines when handling food and equipment.
Follow proper Picking department procedures for performance of duties and paperwork.
Follow the loss prevention and security guidelines to minimize inventory shrinkage and profit loss.
Foster
Foster an environment where teamwork and inclusivity is prioritized.
Fulfill
Fulfill customer orders through quick and accurate selection of product.
Fulfill your scheduled work hours with reasonable consistency as outlined in the attendance policy.
Gather
Gather all products to verify the barcodes on the products are correct.
Hand
Hand write carton tags following procedures.
Help
Help maintain a steady and safe flow of operations.
Help to keep the warehouse clean.
Identify
Identify and report, potential safety hazards to supervisor.
Identify any leakers and / or damages and move to recycle area.
Identify damaged, lost or missing merchandise and notify the supervisor immediately.
Identify, select and prepare goods for distribution.
Inform
Inform supervisor of any discrepancies in quantities or item numbers.
Inform supervisor of needed backorders of product, scanning problems or product out of sequence.
Inspect
Inspect all power equipment and complete the safety inspection sheet before operation.
Inspect products for quality control.
Inspect all products handled for defects / damage.
Interact
Interact with fellow pet lovers.
Interact with Inventory Control Specialist to ensure accurate inventory data.
Interact with sales team as needed in order to ensure efficient warehouse operations.
Interface
Interface with robotic picking and induction system through computer terminal.
Keep
Keep a clean and safe working environment.
Keep an organized, clean and safe working environment and optimize space utilization.
Keep assigned pick zone clean and organized.
Keep organizing floor WHENEVER you get free time.
Keep production record of all outgoing orders.
Keep products organized and in good rotation.
Keep products separated, organized and in good rotation.
Keep records of completed orders.
Keep records of out-going orders.
Keep shipping on time by filling in as needed.
Keep the fulfillment center aisles clear and maintains integrity of storage locations.
Keep the work environment clean.
Keep warehouse clean and organized.
Keep work area tidy by picking up scrap wood, paper, plastic, and broken pallets.
Keep your work environment clean.
Label
Label product to be shipped.
Lift
Lift and / or move materials usually not in excess of 15 pounds.
Lift / carry / push / pull 50 lbs. repetitively and up to 165 lbs..
Load
Load and unload delivery trucks.
Load and unload materials.
Load and unload pallets within a racking system without damaging and accurately record locations.
Load fiber onto picker conveyor.
Load, move and unload heavy materials using cherry picker.
Load and unloads freight in an efficient and safe manner.
Load completed Ship from Store orders onto the truck for delivery directly to customers.
Load items onto flat cart and / or pallet and transports them with manual pallet jack.
Load outgoing trucks per instructions.
Load trucks with inventory that has been picked along with accompanying paperwork.
Load / unload trailers and containers as assigned.
Load / unload trucks as required, including returning stock, shells, pallets, etc. to inventory.
Load & unload trucks both manually and with material handling equipment within a minimal time frame.
Locate
Locate another employee to double check order.
Maintain
Maintain 98% accuracy as measured by transaction.
Maintain acceptable appearance in uniform and personal hygiene at all times.
Maintain a clean and safe warehouse environment.
Maintain a clean and safe work area.
Maintain a clean and tidy work area.
Maintain a clean, neat and orderly work environment.
Maintain a clean, secure, well organized work area.
Maintain a clean work area.
Maintain a clean work environment.
Maintain a clean workspace.
Maintain a constant visual on parts and supplies stored on the shop floor.
Maintain a high degree of personal standards and conduct.
Maintain a high level of health and safety standards.
Maintain an organized and clean environment.
Maintain a sanitary and safe work environment.
Maintain a strict housekeeping standards in accordance with 5S protocols.
Maintain Bin Location, lot, serial numbers.
Maintain clean work area and warehouse.
Maintain clean work area by completing general clean-up tasks as required.
Maintain departmental housekeeping standards.
Maintain electronic log books as per the ministry of transportation standards.
Maintain general neatness of shelf locations and complete daily housekeeping assignments.
Maintain housekeeping and cleanliness and follows procedures for a safe work environment.
Maintain inventory on warehouse shelves and packing supplies.
Maintain logbook with daily work orders to keep a track of it.
Maintain product identification and location program.
Maintain quality and rate charts as required.
Maintain quality service by following organisation standards.
Maintain records for reporting and tracking.
Maintain shipping-receiving records, includes HACCP and SQF food safety documentation.
Maintain the organization of the warehouse space.
Make
Make boxes, label boxes and place boxes on a conveyor or pallet as required.
Make sure all items have been serial scanned and doubled checked for accuracy.
Make sure all orders are zoned correctly.
Make sure packages are shipped out before the cut-off time.
Make transactions in our system to allocate parts to the order number.
Manage
Manage invoices and paperwork related to orders.
Manage pick ticket orders for in and out of town customers.
Manage pick ticket orders from warehouse staff and management.
Mark
Mark and label containers.
Mark materials with identifying information.
Mask
Mask provided and mandatory worn at all times in the building.
Maximize
Maximize the company growth and profitability through the processing and handling of all orders.
Meet
Meet delivery deadlines and customer commitments.
Meet specifics of customer orders in a timely manner.
Merit
Merit Increases after 30 days with good attendance and Performance.
Monitor
Monitor stock control systems and processes specific orders.
Monitor stock levels and track inventory.
Monitor the buildings and surroundings for graffiti.
Move
Move built pallets to staging area.
Move product around warehouse.
Move, stack and stage products and materials using a Order Picker forklift.
Observe
Observe HACCP guidelines to ensure safe food handling / preparation methods.
Observe safety and security procedures.
Operate
Operate a cherry picker, reach truck and other industrial mobile equipment.
Operate a electric pallet jack or other hand truck.
Operate a high reach order picker (Raymond Reach) , counterbalance and cherry picker.
Operate and monitors the scan / scale operation.
Operate an Order Picker forklift to pick, move different products as per the orders assigned.
Operate an order picker forklift to to pick and put away items to specific locations.
Operate a pallet jack when necessary to transport bulk product.
Operate barcode scanners during picking processes.
Operate lifting devices such as reach truck, order picker, counter balance and walkie.
Operate material handling equipment and forklift.
Operate handling equipment and ensures safety regulations are followed.
Operate in a safe manner and keeps work area clean and tidy at all times.
Operate sit down forklift (Loading / Unloading product).
Operate material handling equipment.
Operate specialized lifting equipment.
Organize
Organize deliveries into their allocated inventory position at discretion of supervisor.
Own
Own reliable means of transport.
Own transportation (not on bus route).
Package
Package and label items for shipment.
Package orders for shipment.
Package orders per customers request.
Package orders with attention to detail.
Pack
Pack containers and re-pack damaged containers.
Pack product per specification.
Pack materials in boxes or on pallets (as appropriate) , and labels accordingly.
Pack warehouse orders as necessary.
Pallet
Pallet wrap, mark and tag identification for the palletized merchandise.
Participate
Participate in all scheduled physical inventories.
Participate in the daily inbound or outbound warehouse operations.
Participate in daily cycle counting and annual physical inventory.
Participate in physical inventories and cycle counts as required.
Participate in the daily target inventory accounts.
Perform
Perform adjustments via computer terminal as needed.
Perform any other distribution duties and responsibilities as required.
Perform any other duties as required.
Perform audits verifying sku quantity.
Perform daily pre-inspections of Order Pickers and Reach Trucks.
Perform duties as requested by the Supervisor.
Perform duties involving the shipping and receiving of product.
Perform duties with minimal supervision.
Perform final packing list and shipping label attachment to each order correctly.
Perform housekeeping and inventory control tasks, maintaining a clean work environment.
Perform inbound receiving processes.
Perform inventory cycle counts.
Perform inventory location audits on a scheduled basis according to procedure.
Perform IT transactions and complete all necessary documents (\u0022SOP\u0022) with SAP.
Perform on the job in the most cost effective manner.
Perform order picking, packing and maintain shipping area.
Perform other duties as assigned by management including support in other departments as required.
Perform other duties as assigned by your Supervisor.
Perform product Counts using digital scales.
Perform quality control of product and count of each item prior to packaging.
Perform regular maintenance of crane / truck in accordance with the manufacturers recommendations.
Perform replenishment as needed.
Perform tasks in a high speed, high volume environment.
Perform warehouse functions such as order picking.
Pick
Pick and package frozen meat product.
Pick and pack orders quickly and accurately for shipment.
Pick and pack products for orders.
Pick and Pull orders of Shoes for several large retail customers.
Pick and ship orders using RF scanner and SAP.
Pick and stage parts for store replenishment.
Pick items and ensure accuracy of pick by matching item number of product to pick label.
Pick Items, and pack them.
Pick orders accurately, based off of pick list.
Pick orders accurately based off of picklist, and confirm that each order has what is required.
Pick orders at expected production levels while meeting quality standards.
Pick orders based on color, quantity, and making sure it meets quality requirements.
Pick orders based on customer needs.
Pick orders following pick ticket or scanner.
Pick orders, load trucks, pack boxes.
Pick orders per packing slips keeping up with line meeting production goals.
Pick orders quickly and efficiently.
Pick orders using an RF scanner.
Pick orders using pick list.
Pick / pack / ship mail order and / or store replenishment orders.
Pick, prepare and load outbound orders for customers.
Pick products according to order, either manually or with electronic scanning devices.
Pick products out of warehouse and prepare them for shipment.
Pick products throughout warehouse specific for customer order.
Pick products to fulfill orders.
Pick small appliance parts for customer orders.
Pick, sort, pack clothing in a warehouse environment.
Pick product to a stock chaser, conveyor, box or tote.
Pick the items listed on ticket and places into carton.
Place
Place label on cases while packaging cases.
Place merchandise on conveyors and / or in boxes / packaging.
Plan
Plan and implement creative and engaging group sessions.
Prepare
Prepare and complete orders for delivery or pickup according to schedule.
Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, ship).
Prepare shipping documents and labels using computer software.
Print labels and prepare items for shipment.
Print out bill of lading(s).
Prioritize
Prioritize all aspects of the job on a daily basis in order to complete all assigned tasks.
Process
Process inventory and maximize warehouse space usage.
Process referral letters and other patient correspondence upon receipt from provider.
Process warehouse damaged merchandise following established guidelines.
Provide
Provide assistance in other areas from time to time as requested.
Provide customer service and an exceptional shopping experience for Bentley's customers.
Provide excellent customer service to internal departments.
Provide positive influence to fellow team members.
Pull
Pull all orders for the customer according to the prescribed picking quota as set by management.
Pull boxes to fulfill orders placed by customers.
Pull means - to go to the shelf where the product is located.
Pull merchandise from designated stock locations and place in proper containers.
Pull orders from inventory using customer order form and scan gun.
Pull orders / Prepare / package orders.
Pull product based on quantity and product description.
Pull stock and organize packages as required.
Push
Push carts up and down aisles.
Push or pull racks filled with grocery orders.
Read
Read and write in english.
Read label and scan using ERP gun.
Read orders to determine catalog numbers, sizes, colors, and quantities of merchandise.
Read shipping and receiving paperwork.
Read, understand and follow directions on demand.
Read work orders, assemble customer orders from stock, and place orders on pallets.
Receive
Receive all in-bound product.
Receive and organize product from containers in an efficient and orderly manner.
Receive damaged or defective goods authorized for return to establishment.
Receive, examine and count consignments of warehouse supplies and items.
Receive goods, verify items against the record of shipment and inspect condition.
Receive and processes all defective parts returned for replacement or credit.
Receive and verifies outgoing orders for accuracy.
Receive, store, pick, and stage customer orders as required using Cherry Picker equipment.
Receive, unload and place incoming inventory items appropriately.
Record
Record all shipment data (weight, charges, space availability, etc.).
Record amount of material using computerized scanning equipment to update inventory.
Record shortages and reject damaged items.
Repetitive
Repetitive assembly of the company's products into complete packages.
Repetitive manual handling of half barrels, quarter barrels and cases of beer.
Replenish
Replenish pick areas as identified by replenishment reports and various requests for merchandise.
Replenish pick lines with inventory.
Replenish picking locations and unload inbound trailers.
Report
Report any equipment malfunctions or issues to upper management.
Report personal and team performance at the end of each day.
Report safety and security issues to your direct supervisor.
Report any shortages and inconsistencies in the inventory to the management.
Report unsafe work conditions / environment in a timely manner.
Research
Research inventory discrepancies.
Respond to
Respond to client-initiated contact, assisting them with a full range of financial transactions.
Restock
Restock inventory manually or with warehouse equipment.
Restock and repacks damaged or miss-loaded product.
Scan
Scan verification for 100% accuracy on specific customer orders.
Seal
Seal containers or materials, using glues, fasteners, nails, and hand tools.
Seal containers with glue and fasteners.
Select
Select appropriate shipping lines, referring unusual cases to Supervisor.
Select product for order through batch picking or zone picking and routes to next area.
Select product from appropriate location and places into correct container.
Set up
Set up items for purchase on daily basis.
Sort
Sort and place materials or items on racks, shelves or in bins according to organizational standards.
Sort any given amount of tickets to make runs as efficient as possible.
Sort products that have come from the truck for them to be put away in the correct location.
Sort and stores perishable goods in refrigerated rooms.
Stack
Stack and un-stack cases including packaging.
Stage
Stage items correctly for verification prior to delivery.
Stage items for shipment and delivery.
Stage product for shipping.
Stage deliveries for put-away and organizes receiving paperwork.
Stand
Stand, sit or walk for long periods of time.
Stand up reach trucks, order pickers, dock stockers and other manual equipment when assigned.
Stock
Stock product onto shelves.
Stock shelves based on bin locations.
Stock warehouse in an efficient manner ensuring proper stock rotation.
Support
Support inventory count process at end of each month.
Support office management (e.g. completing inventory and orders, invoices, scheduling, payroll).
Support Quality Sanitation, and Production in developing the desired company culture.
Support warehouse team in order fulfillment.
Tag
Tag containers with marking tools.
Take
Take orders, pull them from the shelves, and then pack them.
Take ownership over job performance and individual goals.
Transit
Transit accessible location in south east Calgary.
Transport
Transport orders to shipping locations utilizing non-powered material handling equipment.
Transport orders to shipping locations / bins / docks using the proper material handling equipment.
Troubleshoot
Troubleshoot assembly problems as required.
Understand
Understand non-routine notes and instructions attached to orders.
Understand our target audience better, delight them.
Understand procedures and standards set forth by company and Dept..
Unload
Unload, merchandise, display and rotate products according to company standards.
Unload freight from the truck and sorts it according to company procedures.
Unload trailers, Load trucks.
Unpack
Unpack and check goods received against purchase orders or invoices.
Update
Update computer system for proper and appropriate location maintenance, does put-away.
Use
Use a computer to create shipping lables.
Use a manual pallet jack to transport orders to the dock.
Use Cherry Picker & RF scanner to pull and stock orders.
Use hand truck, hoist, conveyor, or other handling equipment to move material.
Use of a disposal machine.
Use RF barcode scanners to move material in the warehouse.
Use RF guns and other electronic equipment as necessary.
Use RF scanner to identify warehouse locations and items needed to accurately fill orders.
Use RF technology to complete cartons for stores and / or replace with new carton.
Use saftey protocols to ensure a safe work environment for all employees.
Use RF scan gun to stock and distribute materials in inventory and on manufacturing lines.
Use wrist-mounted RF scanning technology.
Use technology to read and pick orders.
Utilize
Utilize RF scanners and readers in the completion of daily tasks.
Utilize appropriate lift truck equipment to prepare customer orders (training provided).
Utilize a voice pick / hands free picking device for all orders.
Utilize RF scan gun and other warehouse equipment.
Validate
Validate / reconcile documents.
Validate request is completed and item is ready to ship.
Verify
Verify amounts and types of items form packing lists, bills of lading, etc..
Verify products match the customer orders.
Watch
Watch out for co-workers and warn them when there are any safety issues or hazards.
Wear
Wear safety equipment and promote safe work practices.
Weigh
Weigh Items and pack correctly.
Weigh products using scale and calculate total weight.
Weigh pallets and shrink wraps product.
Work
Work as a team to help get the product needed for the production team.
Work in compliance with all Samuel Safety Standards at all times.
Work in conjunction with Shipping department and Production Manager regarding delivery and schedules.
Work inside the warehouse, selecting, packing and shipping customer orders.
Work on filling production lines where tasks vary depending on the product.
Work on filling production lines where tasks vary depending on the products assembly instructions.
Work quickly and safely to meet production standards.
Work safely and participate in the safety program.
Work safely to prevent injury and damage to people and products.
Work up to 12 + hour day when needed.
Work well under moderate supervision.
Work with accounting during month / quarter end inventory.
Wrap
Wrap and band orders based on order requirements.
Wrap orders before loading on trucks.
Write
Write daily reports and incident reports.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Picker:
Non-Temperature Controlled Environment
Manual Lifting Up To 50Lbs
Wearing Steel Toe Shoes
Warehouse
RR Scanner
Picking
Forklift
Order Picking
Warehouse Environment
Material Handling
Computer
Lifting
Cherry Picker
Bending
Packing
Balance
Manual Lifting Up To 30Lbs
Manual Lifting Up To 40Lbs
Packing of Shipments
Entrepreneurship
Greatness
Standing
Walking
Lifting Up To 30-50 Lbs
Order Picker
Background Check
Drug Screen
Electric Pallet Jack
Reach Truck Operation
Picking Orders
RF Scan Gun
Bend
Transportation
Lift Up To 50Lbs
Heavy Lifting
Most In-demand Soft Skills
The following list describes the most required soft skills of a Picker:
Attention to detail
Self-starter
Catch on quickly and works well in a fast-paced environment
Written and oral communication skills
Team player
Organized
Reliable
Positive attitude
Team setting
Integrity
Organizational capacity
Clean work environment
Detail-oriented
Attendance
Work overtime
Accurate
Problem-solving attitude
Punctual
Flexible
Time-management
Work ethic
Self-motivated
Motivated associates
Interpersonal skills
Multi-task
Work independently with little direction
Eager to learn
Work with minimum supervision
Attitude
Dependable