Main Responsibilities and Required Skills for Operations Coordinator

operations coordinator working

An Operations Coordinator works with multiple departments to ensure that everything is fully operational and processes are running smoothly. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Operations Coordinators.

Get market insights and compare skills for other jobs here.

Main Responsibilities of Operations Coordinator

The following list describes the typical responsibilities of an Operations Coordinator:

Adhere

  • Adhere strictly to the Company's Quality practices and other systems and procedures.

  • Adhere to project lifecycle quality and policy standards.

Aid

Aid the Operations Supervisor(s) in the interview process and selection of new hires.

Analyse

  • Analyse outstanding debt and co-develop collection strategies.

  • Analyze data and information to provide program insights and recommendations.

Answer

Answer incoming calls, refer calls to appropriate person and take messages.

Assess

  • Assess and reconcile invoices from customers as required.

  • Assess server order, upgrade and repair feasibility.

Assist in / Assist with

  • Assist in conference and travel booking.

  • Assist in coordinating and monitoring airport construction activities.

  • Assist in incident investigations and determine causes and corrective actions.

  • Assist in new key account set up processes, outbound logistics and ensuring compliance.

  • Assist in ordering parts as needed.

  • Assist in preparing receipts / invoices for monthly bookkeeping.

  • Assist in representing GovX in person at GovX-sponsored events (in normal times).

  • Assist in the annual / bi-annual review of benefits and insurance options for the company.

  • Assist in the coordination and execution of cross-departmental projects and tasks.

  • Assist in the development and maintenance of department policies and procedures.

  • Assist in the development, improvement, and documentation of internal human resources policies.

  • Assist is creating and maintaining an On and Off Account Plan.

  • Assist laboratory supervisor in procurement of laboratory materials.

  • Assist Operations Supervisors as requested.

  • Assist technician with inventory and organization.

  • Assist the Cornell Cooperative Extension system in reaching out to diverse audiences.

  • Assist the Instructional Support Team in pulling and manipulating program data for schools.

  • Assist the Vice-President of Operations with administrative tasks.

  • Assist with ad-hoc People Operations projects and roll-out of initiatives.

  • Assist with all internal and external HR related inquiries or requests.

  • Assist with all technology needs of the distribution centers.

  • Assist with annual and quarterly budget planning and forecasts.

  • Assist with assignment of seasonal berthages.

  • Assist with automation sequences of operation.

  • Assist with calendaring, scheduling, and booking meetings as needed.

  • Assist with coordination of worldwide special projects and worldwide visitors as needed.

  • Assist with creation / ordering of various marketing print materials.

  • Assist with data maintenance and reporting in our HRIS and planning software.

  • Assist with employee training material and update all training records.

  • Assist with expedition of "hot” shipments to stores.

  • Assist with faculty needs including classroom set up, IT, etc..

  • Assist with industry research and drafting of articles, blogs, social posts and other related tasks.

  • Assist with managing projects (e.g., project timelines, communication and deliverables).

  • Assist with mid-level gift acknowledgement letters and complete change requests.

  • Assist with on-site inventory of broadcast equipment and assets.

  • Assist with other miscellaneous material handling / inventory tasks and / or projects.

  • Assist with registering visiting boaters.

  • Assist with Staff Events – socials, retreats, annual events.

  • Assist with the generation of maintenance work orders.

  • Assist with the recruitment, hiring, training and firing of maintenance and food services staff.

  • Assist with verification and posting of all generated schedules.

  • Assist with video file scrubbing & still frame creation.

Attend

  • Attend clinical meetings, seminars, and tradeshows as appropriate.

  • Attend various meetings and record minutes for review and distribution.

Audit

Audit access and help team members with apps & services troubleshooting requests from time to time.

Book

Book training for members of the install team.

Build

  • Build and maintain annual calendar for the team.

  • Build and maintain in house communications library.

  • Build good working relationships with our brands during seasonal sales campaigns.

  • Build out Salesforce reports and dashboards to democratize data within the organization.

  • Build out project templates and maintains projects in the Wrike.

  • Build strong relationships with all 3rd party suppliers.

Check

Check if submitted documentation by inspector.

Collaborate with

  • Collaborate with Shelter Director to ensure goals are met according to contractual obligations.

  • Collaborate with team members in other departments and has no direct reports.

  • Collaborate with Accounts Payable, Sourcing Team and external vendors, suppliers, and partners.

  • Collaborate with other HR Service Center team members to resolve unique and complicated issues.

  • Collaborate with production and brand teams to gather content for Uplay.

Collect

Collect data required for accurate invoicing.

Communicate

  • Communicate any change of processes / team structure with all subscription teams.

  • Communicate effectively at all levels.

  • Communicate regularly with clients throughout entire campaign process.

  • Communicate the need and make recommendations for the purchase of equipment and supplies.

  • Communicate with Account Executive (s) to ensure customers' and company's needs are met.

  • Communicate with customers as solely described by management and / or company communications policy.

Complete

  • Complete all inventory reporting.

  • Complete cycle counting including recounts.

  • Complete monthly analysis of supply spending.

  • Complete operations based ad hoc projects.

  • Complete other responsibilities as assigned.

Conduct

  • Conduct annual commercial vehicle inspections on all equipment.

  • Conduct daily walkthroughs to ensure clean and organized office.

  • Conduct fire drills and oversees proper completion of FDNY logbooks (with F80 certification).

  • Conduct interviews and manage new hire process.

  • Conduct risk assessments for recoveries and create daily recovery plans.

Consolidate

Consolidate and track NDAs.

Contribute to

Contribute to the reporting process to support analysis affecting KPI's.

Coordinate with

  • Coordinate all license application and amendments Requirements.

  • Coordinate all mail out where applicable.

  • Coordinate and leads communications and follow-up for NS owned digital events.

  • Coordinate and set up meeting space for senior-level program staff.

  • Coordinate any rework requirements with Commercial team and the Supply Planning Hub.

  • Coordinate monthly team-building events.

  • Coordinate offboarding activities as people exit the organization, including exit interviews.

  • Coordinate opening with all party involved.

  • Coordinate payment plans for incoming students.

  • Coordinate resources needed to complete installations.

  • Coordinate the development of an asset management program.

  • Coordinate the general overview for US and communicate to the Commercial team (incl.

  • Coordinate the installation of Solink with our subcontractors across different regions Globally.

  • Coordinate the materials for our bi-weekly all-hands.

  • Coordinate the service (booking, dispatch) with Airlines and branches.

  • Coordinate with broadcast team for AV tests and rehearsals.

  • Coordinate with resellers and retailers on promotions.

  • Coordinate with sales team members to help understand and meet customer expectations.

  • Coordinate with the warehouse / third party logistics (3PL) to facilitate and track issues.

Create

  • Create and develops visual presentations.

  • Create and implement safety plans while ensuring that they are being followed daily.

  • Create and manage successful completion of all work orders.

  • Create cases in Salesforce with data provided by Customer / Partner.

  • Create clear and concise customer facing documentation.

  • Create efficiencies and drive process improvement within the legal team.

  • Create funny and inviting thumbnails for Youtube & Facebook.

  • Create, maintain, and dispatch various Excel reports and analyses on a variety of subject matter.

  • Create professional content & documentation for marketing campaigns and community engagement.

  • Create, Verify & Analyze reports.

Define

Define and implement supply chain procedures at contract manufacturers.

Develop

  • Develop and fosters communication within and between Business Development and Service Operations.

  • Develop and maintain customer relationships.

  • Develop and maintains positive relationships across all of Olive and it's contractors.

  • Develop parts movement process through assigned hangar, supervisor, and technician.

  • Develop sustainable practices for troubleshooting daily fluctuations.

  • Develop trusting relationships with staff to better support their needs.

  • Develop your skills and grow.

Dispatch

Dispatch the Janitorial service team to execute and see through completion.

Draft

Draft and review office letters and documents.

Drive

  • Drive inventory efficiencies through inventory monitoring.

  • Drive workstreams defined by Nordic Leadership Team supporting business priorities.

Elect

Elect different types of re-dispatching (directly or through brokers – door to door.

Encourage

Encourage co-workers and supervised employees to correctly use PPE.

Enforce

Enforce all company rules and regulations.

Engage

Engage in project work as required.

Enroll

Enroll new employee online, when requested.

Ensure

  • Ensure a follow-up of this cross functional performance with the EN operations team.

  • Ensure all invoices are issued accurately and on time.

  • Ensure appropriate follow up with customers.

  • Ensure data integrity within the LMS.

  • Ensure necessary access and compliance of Health and Safety policies.

  • Ensure optimum use of staff resources with Operations Supervisor.

  • Ensure overtime is kept to a minimum (Under 0.5%).

  • Ensure POs / Letterheads / General Policies & Procedures are up to date.

  • Ensure proficient ability to work in a selling capacity as needed.

  • Ensure successful delivery for digital platform.

  • Ensure that all digital advertising campaigns are executed in an accurate and timely manner.

  • Ensure the install / service team's adherence to the company handbook.

  • Ensure timely and accurate state compliance reporting for 5-10 states.

  • Ensure up-to-date maintenance of all jobs in the applicant tracking system.

Enter

  • Enter and correct brokers, services and other guides transmitted automatically in the system.

  • Enter delays of importation to the system.

  • Enter time into Paymo, or company chosen database, on a daily basis.

Escalate

  • Escalate issues to the appropriate department manager or business owner.

  • Escalate questions and / or discrepancies.

Establish

  • Establish and maintain strong relationships with internal teams and peers.

  • Establish, develop and maintain positive customer relationships.

  • Establish regular meetings to communicate with all stakeholders.

Evaluate

  • Evaluate new technologies and add-on applications to improve and optimize marketing team performance.

  • Evaluate resources and provide performance feedback, where applicable.).

  • Evaluate shipments, consolidate loads, select most cost effective method of delivery.

Execute

Execute P.O.P., merchandising, displays and employee programs.

Express

Express ideas and thoughts verbally.

Facilitate

Facilitate project meetings.

Follow up

  • Follow up and coordinate among the teams.

  • Follow up the clearance process.

Forecast

Forecast scheduling vacancies and high overtime issues to optimize employee deployment.

Fulfill

Fulfill and / or process customer and client requests.

Gather

Gather feedback from trainers and trainees after each educational session.

Handle

  • Handle data requests from different stakeholders.

  • Handle patient flow schedules-rebalance as needed to maximize provider block time utilization.

  • Handle service agreements.

  • Handle the shipping of swag and other necessities to our team members and our customers.

Help

  • Help drive and implement operational projects to drive efficiency.

  • Help facilitate and lead team meeting and events.

  • Help to support and maintain integrations to / from CRM systems, as needed.

  • Help with calls (wholesalers, patients, pharmacies, etc.).

  • Help with document preparation and template creation, including editing, formatting and production.

Identify

  • Identify and resolve building maintenance issues.

  • Identify issues with hardware or software and work with IT Contractor to resolve those issues.

  • Identify operational improvement opportunities, share feedback and assist in executing improvements.

  • Identify process improvement opportunities and recommend solutions.

Implement

Implement business processes.

Import

Import leads using designated software.

Induct

Induct and train vendors, both initial and ongoing.

Initiate

  • Initiate and implement continuous improvement activities.

  • Initiate contact with temporary workforce services to determine the availability of resources.

  • Initiate label generation for shipping work orders.

Input

Input and verify data in the Oracle HCM (HRIS) database.

Integrate

Integrate constituent / gift records created online through lockbox and online donations.

Interface

Interface with a variety of people on both routine and complex issues.

Interpret

  • Interpret and applies ADESA's Terms and Conditions in a fair and impartial manner.

  • Interpret instructions furnished in written, oral or schedule form.

Investigate

  • Investigate and process freight claims as required.

  • Investigate current events and respond to timely insights requests.

Keep

Keep student records up-to-date with the status of project submissions and grades.

Lead

Lead physical stock counts if required.

Learn

  • Learn about the test compilation process.

  • Learn from your content counterparts on both the operations and research teams.

Liaise with

  • Liaise with logistics and warehouse teams to ensure proper order fulfillment.

  • Liaise with Canada Office functional partners.

  • Liaise with external service providers for product disposition.

  • Liaise with our support providers and US tech team to resolve any issues in a timely manner.

  • Liaise with shared services to ensure procedural compliance.

Listen

Listen actively and objectively.

Load

Load Planning, booking appointments and assisting with maintenance schedules.

Maintain

  • Maintain accurate pitch certification records for each newly onboarded startup.

  • Maintain a high level of quality, professionalism, and integrity when negotiating with talent.

  • Maintain aircraft and pilot schedules.

  • Maintain and follow Canada Dangerous Goods regulations for all means of Transportation.

  • Maintain and improve the meeting reservation and meeting request processes.

  • Maintain and keep the speaker database up-to-date.

  • Maintain and track all staff security codes, keys, key fobs and parking permits.

  • Maintain and update our current knowledge base (wiki).

  • Maintain and verify load information and details for accuracy and availability.

  • Maintain an exceptional state of organization and order around the office.

  • Maintain business contact database of potential clients and business partners.

  • Maintain Customer Details.

  • Maintain database for integrity and accuracy including cleansing and duplicate record management.

  • Maintain data integrity of our Netsuite system.

  • Maintain documentation and records according to established company protocol.

  • Maintain employee data and keep personnel files and HRIS files organized and updated.

  • Maintain employee records.

  • Maintain incoming call volumes and performance standards.

  • Maintain list of in-studio hardware alongside Studio Manager.

  • Maintain security training records to ensure compliance.

  • Maintain supplies inventory by checking stock to determine inventory level.

  • Maintain the Service Contract Expiry Report and prepare Service Contract quotes.

Make

Make sure office is arranged correctly and cleanly at the end of each day.

Manage

  • Manage all aspects of event coordination, including contracts with third parties and to ensure all.

  • Manage all assigned equipment for each account, scheduling maintenance as required.

  • Manage all billing and invoicing.

  • Manage and communicate KPI's with Account Manager.

  • Manage and escalate risks and issues and collaborate with cross-functional partners on resolution.

  • Manage booking and payment for crew logistics including crew lodging, transportation, and catering.

  • Manage centralized Workforce Management Outlook inbox.

  • Manage company and client correspondence, facilitating requests.

  • Manage external vendor relationships and screen inbound inquiries.

  • Manage Google Merchant, Google Ad and Pinterest platform.

  • Manage invoices in Quickbooks and help when needed.

  • Manage LTL / cross dock / load planning.

  • Manage matching gift portals to confirm donations.

  • Manage office and medical surgical supplies within budget.

  • Manage our vendors and other partners that support our business operations.

  • Manage petty cash to include receipting and balancing.

  • Manage, prioritize and answer questions from customers at every stage of the reservation cycle.

  • Manage projects independently i.e. onboarding of new employees, employee engagement program etc..

  • Manage complex client projects from beginning to successful completion.

  • Manage scheduling, payroll, and personnel management for 130-150 student employees.

  • Manage special assignments in line with project goals.

  • Manage supply and material needs, including lit, chum, office supplies, and other team resources.

  • Manage territory expenses within a budget.

  • Manage the budget and assist in validating optimum use of all the Medical education.

  • Manage the Customs Statement of Account on a monthly basis.

  • Manage the distribution and collection / completion of New Hire Paperwork.

  • Manage the Greenhouse inbox and triage requests as required.

Maximize

Maximize use of new technology to deliver products.

Monitor

  • Monitor all systems data for accuracy and cleanliness, resolving data inaccuracies when they arise.

  • Monitor and document all staff that fail to clock in and out on a daily basis.

  • Monitor and maintain orders on Shopify- make sure order is "properly” in SAP.

  • Monitor and react to store wait times to reduce cumulative totals.

  • Monitor and replenish inventory of onboard commissary supplies.

  • Monitor and report on the status of projects and major barriers encountered.

  • Monitor and respond to all Customer Service emails from retail customers.

  • Monitor and track agency cell-phone assignments and billing, arranging repairs as needed.

  • Monitor and update store operations documentation including license files and renewal processes.

  • Monitor company email inboxes and disseminate information and requests accordingly.

  • Monitor install and service team's schedule / route to look for team efficiencies.

  • Monitor contract pricing and negotiations within assigned departments for new items / services.

  • Monitor the forecast daily and coordinates its weekly achievement.

  • Monitor the quality of training and successful transfer of knowledge (E.g.

Observe

Observe and contribute in our team meetings - from a content perspective.

Offer

Offer suggestions for continual improvement through appropriate identified channels.

Onboard

  • Onboard and get to know the team.

  • Onboard and mentor new team members.

Operate

  • Operate Apple Airplay technology for seamless presentations.

  • Operate telephone switchboard for all internal / external calls.

Order

  • Order equipment, open, monitor, invoice and close work orders.

  • Order supply and processes payables for office.

Organize

Organize OPP department schedules, meetings and events.

Outsource

Outsource deliveries to proper carriers for pick-ups of freight.

Oversee

  • Oversee all aspects of new campaigns such as production, scripting and data execution.

  • Oversee office management, including the ordering of office supplies.

  • Oversee projects and issue reported to our developers.

  • Oversee onsite work of external vendors.

  • Oversee the account budgetary goals.

Own

Own problems and bring solutions.

Participate in

  • Participate in committees as assigned.

  • Participate in customer quality and continuous improvement projects as required.

  • Participate in warranty service by answering customers' questions (calls, emails, showroom.

Perform

  • Perform administrative tasks to ensure functionality and efficiency of our infrastructure.

  • Perform any task required to support customer requirements and company goals.

  • Perform daily operational efficiencies to support achieving / exceeding store sales.

  • Perform other duties as assigned by supervisor.

  • Perform other related duties as assigned or requested.

  • Perform routine updating of dashboards and process documentation.

  • Perform weekly data check to ensure proper records are being maintained.

  • Perform work order tasks in support of the building requirements.

Plan

  • Plan and coordinate marine crew schedules.

  • Plan and execute company events including birthdays, celebrations and team events.

  • Plan purchases for various projects.

Prepare

  • Prepare correspondences including memos, letters, reports, statistical summaries and minutes.

  • Prepare daily documentation for the process of regular shipments.

  • Prepare employee letters as needed (i.e. Promotion, Title Change, Salary Change).

  • Prepare meeting rooms based on broker and client needs.

  • Prepare monthly production reports.

  • Prepare new territory maps.

  • Prepare the documents related to Customs as per agreed terms.

  • Prepare tripsheets for flight crews.

  • Prepare various communications in both official languages.

  • Prepare various quarterly and annual data collection tools for data entry by other users.

  • Prepare various reports for management and Quality team.

Print

Print checks, perform electronic payments and set up auto-payments.

Process

  • Process appropriate, accurate and timely employee and business transactions in Workday.

  • Process benefits changes with vendors to enroll and remove employee coverage.

  • Process daily shipments according to destination.

  • Process development and implementation experience.

  • Process order changes, cancelations, or additions.

  • Process goodwill gestures for participants after studies have finished.

  • Process incoming and outgoing mail daily.

  • Process incoming orders daily.

Produce

  • Produce process maps and care pathways for services as required.

  • Produce reports on client quality and feedback to enable decision making on campaign strategy.

Promote

  • Promote HR programs to create an efficient and conflict-free workplace.

  • Promote team happiness by organizing team bonding activities.

Provide

  • Provide administrative and document production support to District Managers.

  • Provide administrative support for software sales.

  • Provide analysis & insights on accounts.

  • Provide appropriate periodic reporting and management reports as required.

  • Provide assistance with billing and reporting across all advertising platforms.

  • Provide AV assistance to Master Course Teachers or Preceptors.

  • Provide backup support to the order management group.

  • Provide coordination and support events, meeting and conference facilities as required.

  • Provide facility specific assistance for projects as needed or requested.

  • Provide financial information and recommendations to the DFP Directors.

  • Provide full operational support to the senior leadership team.

  • Provide meeting support to staff (registration, set up, clean up, AV troubleshooting, etc).

  • Provide Member Experience support in home location or other locations as needed.

  • Provide one to one coaching and mentoring.

  • Provide Operational support to Sales, Marketing and Customer Success teams.

  • Provide spot quotes for both current and future opportunities.

  • Provide support for purchasing team as required.

  • Provide timely communication and exceptional levels of customer service.

  • Provide verbal feedback to team members and input to performance appraisals.

  • Provide weekly progress updates on all open orders to management team.

Receive

  • Receive all incoming calls to the office main line with speed and professionalism.

  • Receive and answer phone calls or email.

Record

  • Record and maintain accurate daily temperature logs.

  • Record keeping, generate reports and other clerical functions.

Repair

Repair and adjust machines and equipment on occasion (on-site training will be provided).

Report

  • Report and track of all workplace and non-workplace injuries.

  • Report and work with multiple departments on cancelation issues and monitor trends.

  • Report results on marketing tactics when available.

  • Report to Human Resources all staff that fail to work their required number of shifts.

Research

  • Research and resolve problems that inhibit work flow.

  • Research solutions for the Team Operations team as issues arise.

  • Research & Special Projects.

Resolve

Resolve or route to study team as necessary.

Respond to

  • Respond to and directs client inquiries to appropriate team members.

  • Respond to student inquiries to both faculty and students relating to the CREATE program.

  • Respond to inquiries and schedule calls with talent in a timely manner.

  • Respond to inquiries from IBM in respect to invoices via the internal client finance process.

  • Respond to technical client questions via email or Facebook Group posts within 2 business days.

  • Respond to Vendor queries and action as necessary.

Review

  • Review and analyze performance data.

  • Review of applications will begin.

  • Review, process, track and monitor all data received from clinical sites.

  • Review squad health metrics and present weekly.

Run

Run the OPP AV / camera system for weekly labs and films OPP videos for student materials.

Schedule

  • Schedule and manage vendors to ensure a safe, clean and well maintained facility.

  • Schedule delivery and pick up of equipment.

  • Schedule meetings, interviews, HR events.

Send

Send and track status of Hub / operator agreements and documentation.

Set

  • Set up all incoming student Watson email addresses and support with any technical issues.

  • Set up any new google pages (verification, upload photo's, info).

  • Set up logistics for sales managers and candidates to meet virtually.

  • Set up, test, and maintain automations to help improve efficiency across all company operations.

Share

  • Share our belief in the power of banter.

  • Share time and resources with the larger community.

Solve

Solve and document issues with campaigns.

Stay

Stay current with product list, pricing, and ingredient lists.

Stratify

Stratify resource pool for skills and individual demand.

Study

Study database maintenance (e.g., change of contact information).

Supervise

Supervise, monitor, and evaluate maintenance, kitchen, and security staff.

Support

  • Support and over see all ordering platforms and pricing updates (marketing and operations).

  • Support and promote Operational Excellence and OE culture.

  • Support Cartier team who are visiting outside of Turkey with hotel bookings and transfers.

  • Support communication elements for all Member Engagement Events.

  • Support Customer Service and Experience.

  • Support department administration.

  • Support effective communications between the team and other partners and stakeholders.

  • Support execution for all our stores and provide follow-up and reporting on exceptions.

  • Support in quality assurance tasks.

  • Support in roll-out and organising any employee Learning & Development programmes.

  • Support key business projects in line with KBOs.

  • Support lab design activities as appropriate.

  • Support Lab teams with experience set up & tear down for all labs.

  • Support Maintenance department shipment request creation within VimBiz.

  • Support Marketing and Operations departments as needed.

  • Support marketing plans and production.

  • Support Member Experience with Marketplace-centric inquiries received, <24h response.

  • Support Operations leadership with reporting and record keeping.

  • Support our servicing team with ongoing system admin and support as needed.

  • Support product authorization process a nd SKU optimization initiatives.

  • Support queue management of client-facing contracts.

  • Support scheduling, coordination, and execution of internal team meetings.

  • Support Testing and Quality Assurance projects.

  • Support the Design Leads and design team with overall project management of design projects.

  • Support the execution of strategic initiatives.

  • Support the logistics of workshops and meetings.

  • Support the National Operations & Premises team in their tactical day to day operational issues.

  • Support the onboarding of new Sales personnel.

  • Support the team by providing new ideas for unique & creative session experiences.

  • Support Visual presentations.

  • Support with arranging product samples for photoshoots for VIP's, photoshoots, press.

Take

  • Take full ownership and accountability for community growth and engagement metrics.

  • Take pictures for marketing materials, do floor plan measurements of commercial space.

  • Take responsibility for continuous improvement of yourself and of the company.

Track

  • Track analytics measurements that inform our work.

  • Track and monitor contracts for expiration and remind Contract Managers to renew contracts if needed.

  • Track and trace delivery orders to ensure they are Customs and Liner released.

  • Track and trace ocean / air shipments.

  • Track and Trace our drivers as required.

  • Track and trace shipments - keeping customers well informed of any / all changes.

  • Track, help expedite, and resolve shipping issues.

  • Track key KPIs for the Sales and Marketing teams.

  • Track Landing Fees (check billing and quote accuracy).

  • Track project deliverables and assist with capturing and updating project information.

  • Track, verify, and process department budget and capital expenditure invoices.

  • Track user set-up and maintenance.

Train

Train new product engine and supply chain team members on the Wrike pre-development process.

Transfer

Transfer pricing and treasury management.

Troubleshoot

  • Troubleshoot issues on a document level independently.

  • Troubleshoot logistical challenges associated with workload and study execution.

Understand

  • Understand and carry out directions in an independent manner.

  • Understand and report on skill sets and abilities of all resources in your squads.

Undertake

  • Undertake related duties as assigned, consistent with the job grade for this position.

  • Undertake tasks around performance management.

Update

  • Update, monitor, and maintain Slack requests.

  • Update the NHS website with details of the services we work with.

Use

  • Use Google Sheets and Docs.

  • Use time wisely and gets things done.

Utilize

  • Utilize industry specific software to handle required reporting for center.

  • Utilize software systems to record progress of various tasks.

  • Utilize PVH office associates to resolve and follow-up on problems and issues.

Validate

Validate scheduling anomalies that arise due to discrepancies with Payroll system.

Verify

  • Verify accuracy of SOW's, I / O codes, G / L codes, commodity codes.

  • Verify data transmittal form is complete and accurate and appropriate media is enclosed.

Walk

Walk, sit, use hands to finger, handle, or feel objects, tools, or controls.

Work with

  • Work closely with the Customer Service team to create return labels for customers.

  • Work collaboratively with many different stakeholders (internal and external).

  • Work collaboratively with our external English-French translators on larger translation projects.

  • Work directly with members, vendors and providers to ensure superior coordination of care.

  • Work effectively with customer service, marketing and operations departments.

  • Work towards monthly and quarterly objectives as defined by the Enterprise Engineering Team Lead.

  • Work well in a matrix - Models collaboration, solves problems with peers, builds trust and support.

  • Work with advertisers at leading brands to design and execute marketing campaigns.

  • Work with BI to generate weekly / daily / monthly / recurring reports.

  • Work with Case Owners on communicating resolutions to customers, as needed.

  • Work with clients to develop traffic plans and provide pricing.

  • Work with diverse cultural and ethnic backgrounds.

  • Work with faculty to create and build rubrics for grading student practical exams.

  • Work with HR and General Manager to resolve any disputes, follow progressive disciplinary process.

  • Work with planning to attain 100% on-time deliveries.

  • Work with Production Managers for PO approval and vendor submission.

  • Write, source, and maintain content for internal Wikis, Training Guides and Onboarding Documentation.

Most In-demand Hard Skills

The following list describes the most required technical skills of an Operations Coordinator:

  1. MS Excel

  2. MS Word

  3. Customer Service

  4. MS Powerpoint

  5. Outlook

  6. MS Office

  7. Computer

  8. Operations

  9. Supervisory

  10. Marketing

  11. Business

  12. Project Management

  13. Business Administration

  14. Logistics

  15. Salesforce

  16. Retail Merchandising

  17. Inventory Management Systems

  18. Pos Cash Register

  19. Sales

  20. Valid Driver's License

  21. SAP

  22. SQL

  23. MS Excel

  24. Email

  25. Human Resources

  26. Supply Chain

  27. Access

  28. Hospitality

  29. Shipping

Most In-demand Soft Skills

The following list describes the most required soft skills of an Operations Coordinator:

  1. Written and oral communication skills

  2. Organizational capacity

  3. Attention to detail

  4. Problem-solving attitude

  5. Interpersonal skills

  6. Time-management

  7. Analytical ability

  8. Multi-task

  9. Creative

  10. Detail-oriented

  11. Organized

  12. Team player

  13. Flexible

  14. Work independently with little direction

  15. Self-starter

  16. Initiative

  17. Proactive

  18. Priority management

  19. Accurate

  20. Adaptable to changes

  21. Leadership

  22. Bilingualism

  23. Self-motivated

  24. Positive attitude

  25. Work a flexible schedule

  26. Shifting priorities

  27. Dealing

  28. Intuitively analytical

  29. Managing multiple projects

  30. Work under pressure

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