Main Responsibilities and Required Skills for HR Business Partner

hr manager in a meeting

A Human Resources (HR) Business Partner is responsible for aligning the organization's HR strategies with its overall business objectives and ensuring that the company's human capital is being used effectively and efficiently to achieve its goals. They provide HR policy guidance and interpretation and use data to recommend actions on business and people strategies. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for HR Business Partners.

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Main Responsibilities of HR Business Partner

The following list describes the typical responsibilities of a HR Business Partner:

Advise

  • Advise on managing team performance.

  • Advise on the talent levers to enable and advance the business goals.

Align

Align solutions with business HR strategy and advocate for solution implementation.

Analyze

  • Analyze and interpret relevant HR data to drive improved business.

  • Analyze and report on HR related data to respective business units.

  • Analyze trends and metrics in partnership with HR peers to develop solutions.

  • Analyze trends and metrics in the development of solutions, programs and policies.

Assess

Assess risk and impact of risk and provides recommendations to reduce risk / protect BCLC.

Assist in

  • Assist in safety awareness education and training programs.

  • Assist in succession planning program and proactively developing staff and leadership.

  • Assist in the development of strategic plans.

  • Assist people and the organization in moving to new ways of thinking and / or operating.

  • Assist with new leader onboarding and assimilation.

Build

  • Build excellent working relationships across the business.

  • Build relationships to be known as a trusted advisor to all employees, leaders, and executives.

  • Build succession and development plans for key positions in collaboration with line managers.

Cascade

Cascade information related to newly signed collective agreements.

Challenge

Challenge and support the diversity agenda.

Champion

  • Champion and drive cultural efforts, change initiatives.

  • Champion continuous feedback.

Coach

  • Coach and advise managers.

  • Coach and advise people managers on people topics.

  • Coach employees on conflict or issue resolution.

  • Coach line managers to deliver people commitments.

  • Coach managers and directors on HR and business-related issues.

  • Coach / mentor managers and employees to increase HR effectiveness.

Collaborate with

  • Collaborate closely with all levels of the organization all the way up to the C-Suite and VP level.

  • Collaborate closely with HR group and lawyers to set-up the legal entity in France.

Communicate

  • Communicate effectively with co-workers.

  • Communicate proactively and maintain good relationships with the Chief HR Officer.

  • Communicate the AE culture and support a fun work environment.

  • Communicate with impact and utilize strong collaborating and influencing skills.

Conduct

  • Conduct employee information and training sessions.

  • Conduct investigations of workplace policy violations and mediates difficult employee relations.

  • Conduct new employee orientation and training of employees on Company policies and procedures.

  • Conduct site visit / HR audit / business review.

  • Conduct supervisory training on "Reasonable Suspicion” and substance abuse prevention.

Consult with

  • Consult with business unit leaders, providing HR guidance when appropriate.

  • Consult with front line management, providing HR guidance when appropriate.

  • Consult with leaders and talent acquisition team on hiring needs and job redesign decisions.

  • Consult with management and provide HR guidance when appropriate.

Contribute to

Contribute to build the Group Talent strategy.

Coordinate

  • Coordinate employee engagement survey program.

  • Coordinate staff wellness initiatives.

  • Coordinate workforce planning for the organization.

Counsel

  • Counsel and advise on employee relations issues and provide day-to-day coaching guidance to leaders.

  • Counsel managers and employees on situational issues.

Create

Create salary bands and job families across businesses and identify areas to address.

Develop

  • Develop and Facilitate company wide upskilling workshops.

  • Develop an integrated performance management framework and manage the execution end to end.

  • Develop contract terms for new hires, promotions and transfers.

  • Develop HR strategies that align with business imperatives.

Document

Document and resolve appropriately.

Drive

  • Drive an effective approach to performance development with line leaders.

  • Drive corporate culture that benefits performance.

  • Drive the vision for HR operational excellence, aligning with the company values and strategic plan.

  • Drive succession planning, talent pipelines and pools, staffing of key positions.

  • Drive the analysis of employee survey results for the LA team.

Embrace

Embrace and lead experimentation, risk taking and failing forward.

Enable

Enable and support cross functional collaboration in an agile matrixed team structure.

Engage

Engage and influence to support and implement HR initiatives.

Ensure

  • Ensure a culture of pro activeness, ownership and result orientation.

  • Ensure base pay, bonus, and other awards adhere to organizational policies and practices.

  • Ensure compliance with local legislation.

  • Ensure effective deployment of HR strategies, programs and processes on the Site.

  • Ensure equity in compensation process.

  • Ensure fair and consistent treatment across the organization.

  • Ensure field implementation related to our signed collective agreements.

  • Ensure positive candidate experience and conduct exit interviews.

  • Ensure talent acquisition process is efficient and effective from end to end.

  • Ensure the culture & working environment is open, empowering, fair and equitable.

  • Ensure the process of exit interviews is in place and data and these are shared and acted upon.

  • Ensure the prompt and thorough resolution of escalated issues.

Establish

Establish and appropriately leverage relationships with stakeholders throughout the organization.

Execute

Execute strategy for HRBP community to enable talent movement and development.

Executive

Executive coaching frameworks, tools, and approaches.

Facilitate

  • Facilitate and coordination of Yearly Performance Appraisal Process.

  • Facilitate strategic off-sites to drive the people strategies that enable positive business impact.

  • Facilitate strategic staffing initiatives, including.

Focus on

  • Focus on building a diverse and inclusive work culture, and securing future talent and capabilities.

  • Focus on your development through tuition reimbursement, training, and mentorship programs.

Follow

Follow through on commitments but not at all costs.

Foster

  • Foster an environment conducive to a high-performance team-oriented organization.

  • Foster a positive, diverse and inclusive culture through education, communication, and initiatives.

Help

  • Help Bloom identify training needs to support the professional development of employees.

  • Help develop and sustain a People Helping People culture.

  • Help to create a working environment where our culture can be fostered.

  • Help us make a difference as a HR Business Partner working for our Municipal division.

Identify

  • Identify solutions through effective questioning.

  • Identify and advise leadership on the development needs of their teams and functions.

  • Identify and implement improvements in Human Resources workflow and business processes.

  • Identify need for organization effectiveness and training solutions of both large and small scales.

  • Identify with Centres of Expertise critical HR metrics required to measure business success.

Implement

  • Implement any local compliance requirements such as Works Councils, collective agreements,.

  • Implement the people strategy and actions in line HR policies and guidelines.

Improve

Improve all processes by learning from attrition data.

Inspire

Inspire - Inspire others, creates vision and strategy, energizes others.

Lead

  • Lead and track annual compliance training across all regions.

  • Lead change throughout the organization.

  • Lead investigations pertaining to employee relations, ethics and compliance, etc..

  • Lead Labour and Employee Relations within the business unit / site / ecosystem.

  • Lead organizational effectiveness, org design / development, succession and workforce planning.

  • Lead or participates in national HR projects and contributes to HR and business line initiatives.

  • Lead the Diversity and Inclusion taskforce.

Liaise with

Liaise with security and legal counsel as required.

Maintain

  • Maintain compliance with provincial regulations, policies and practices.

  • Maintain organization staffing by executing strategies for recruiting, and interviewing.

  • Maintain the EH&S accident and reporting system.

Make

Make workforce planning recommendations that support staffing requirements.

Manage

  • Manage and conduct investigations related to workplace issues.

  • Manage and resolve colleagues' relations issues with the utmost discretion and fairness.

  • Manage and resolve complex employee relations issues.

  • Manage and resolve employee relations issues and effectively manage conflict situations.

  • Manage conflict resolution processes within client groups.

  • Manage day-to-day employee relations issues, including escalation to Employee Relations partners.

  • Manage pre and post termination issues and guide Manager through process.

  • Manage the on-boarding process of new employees, including documentation and referencing.

  • Manage the performance management initiatives, driving high expectations with assigned client groups.

  • Manage wellness program and initiatives.

Measure

Measure organisational health and lead appropriate engagement strategies.

Meet with

  • Meet with Coordinators and follow-up on recent roll-outs / processes / posters, etc..

  • Meet with employees to hear and understand their concerns.

  • Meet with the HR Manager for a coaching and development session.

Monitor

  • Monitor and report on people budget and KPI's, alongside the Head of People.

  • Monitor compliance with HR policies, procedures, and standards.

Operate

Operate with autonomy and discretion.

Organize

Organize and support the employee performance review process.

Oversee

  • Oversee all day-to-day needs and logistics for maintaining a clean and organized office.

  • Oversee recruitment efforts.

Own

  • Own and drive projects as needed.

  • Own the payroll & benefits admin process alongside other People Partners.

Participate in

  • Participate in collective agreements bargaining.

  • Participate in coordinating employee programs, campus events, and other company reward programs.

  • Participate in the development of the strategy and long-term business development plan.

  • Participate, lead and implement different strategic HR projects and initiatives on annual basis.

Partner

Partner with Talent Acquisition on various initiatives.

Perform

  • Perform other special projects as assigned.

  • Perform project management duties and team facilitation.

  • Perform work independently with minimal supervision.

Prepare

  • Prepare and create clear and convincing internal communications as needed.

  • Prepare and / or update job summaries for new and existing positions.

  • Prepare different reports as needed.

  • Prepare, maintain, update and file all employment related documentation.

Process

  • Process all incoming and outgoing mail and packages.

  • Process associate recognition and maintain tracking.

  • Process personnel changes through HRIS data entry, approval workflows and audit.

Promote

  • Promote a culture of feedback and open communication, reinforcing our mission and core values.

  • Promote employee health and wellness.

Provide

  • Provide a 360 HR generalist service to the business.

  • Provide appropriate coaching and development feedback to managers and employees.

  • Provide / delivers innovative and integrated HR practices around critical business issues.

  • Provide expertise, guidance and direction on Employee Relations issues.

  • Provide feedback to said leaders in order to assist them in their development.

  • Provide flawless execution of HR initiatives.

  • Provide general information and assistance internally and externally.

  • Provide guidance and input on business unit restructures, workforce planning and succession planning.

  • Provide high level of customer service by responding to employee questions.

  • Provide HR policy guidance and interpretation.

  • Provide HR support to employees across Canada and the US.

  • Provide input to the Director, People & Culture regarding policy creation and implementation.

  • Provide leadership coaching and support team effectiveness efforts with client group.

  • Provide second line support to employees on local employment related queries.

  • Provide senior management with an interpretation of current HR policies and practices.

  • Provide strategic HR planning, consultation, and solutions.

  • Provide support to business areas to facilitate meeting business objectives.

  • Provide team effectiveness support to leaders and their management teams.

  • Provide thoughtful and effective guidance on career planning to both managers and employees.

Recognize

  • Recognize potentially adverse customer reactions and develop better alternatives.

  • Recognize the problem, conduct a root cause analysis, and articulate the solution using the data.

Recommend

  • Recommend process, program, and policy improvements and initiatives to HR management.

  • Recommend strategies to motivate employees.

Request

Request support from COEs as required.

Research

  • Research, analyze, and resolve human resources issues.

  • Research and maintain Employee Handbook in accordance with legislation.

Resolve

Resolve complex employee relations issues and address grievances.

Respond to

Respond to employee requests for information on benefits, policies, or employment matters.

Schedule

Schedule and coordinate appropriate training resources and enroll participants.

Seek

Seek to automate processes wherever possible.

Solve

  • Solve challenges and get to the root cause of any issue, no matter how complex.

  • Solve problems and get to the root cause of any issue.

Spot

Spot opportunities and use data for continuous improvement and to enhance the customer experience.

Support

  • Support and consult managers of defined organization.

  • Support change management and employee engagement efforts.

  • Support diversity initiatives.

  • Support diversity initiatives to enable our company's diversity and inclusion efforts to succeed.

  • Support Labour and Employee relations within the business.

  • Support the Manufacturing and Distribution division of DISH.

  • Support the People Team Case Managers with ER issues when required.

  • Support the succession and talent calibration process and overall talent moves across North America.

Take

Take ownership of relevant tools and systems related to employee experience and culture.

Track

Track record of contributing to the management of change successfully.

Translate

Translate organization strategy to people strategy.

Understand

Understand how the data relates to actions and results for an individual person or team.

Use

  • Use information and analysis to support organizational decision making related to people practices.

  • Use our data to recommend actions on business and people strategies.

Work with

  • Work closely with managers in market to support compensation planning.

  • Work closely with the Head of Human Resources to propose and implement changes to the people plan.

  • Work to develop a clear strategy around the integration / onboarding roadmap.

  • Work with business leaders to define the organization structure, key measurement, key success factor.

  • Work with high quality individuals and teams.

  • Work with the wider people team to develop our talent attraction and development strategies.

Most In-demand Hard Skills

The following list describes the most required technical skills of a HR Business Partner:

  1. Human Resources

  2. MS Excel

  3. Project Management

  4. Change Management

  5. Employee Relations

  6. Business Acumen

  7. HR Business Partnership

  8. Business

  9. MS Powerpoint

  10. Employee Engagement

  11. Performance Management

  12. MS Word

  13. Consulting

  14. Coaching

  15. Employment Law

  16. Talent Management

  17. HRBP

  18. Business Objectives

  19. Organizational Design

  20. Business Administration

  21. Talent Acquisition

  22. Organizational Development

  23. Productivity and Development of HR

Most In-demand Soft Skills

The following list describes the most required soft skills of a HR Business Partner:

  1. Written and oral communication skills

  2. Interpersonal skills

  3. Leadership

  4. Analytical ability

  5. Problem-solving attitude

  6. Organizational capacity

  7. Influencing

  8. Attention to detail

  9. Presentation

  10. Facilitation

  11. Time-management

  12. Collaborative

  13. Creative

  14. Multi-task

  15. Self-starter

  16. Team player

  17. Coaching

  18. Critical thinker

  19. Negotiation

  20. Integrity

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