Main Responsibilities and Required Skills for a Head of Partnerships

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A Head of Partnerships is a professional who holds a pivotal role in fostering strategic alliances and collaborations to drive growth and innovation within an organization. They are responsible for establishing and maintaining key partnerships that can significantly impact the business's success. In this blog post, we describe the primary responsibilities and the most in-demand hard and soft skills for Heads of Partnerships.

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Main Responsibilities of a Head of Partnerships

The following list describes the typical responsibilities of a Head of Partnerships:

Address

  • Address and resolve conflicts or issues within partnerships.

  • Address challenges and adapt partnership strategies as needed.

Allocate

Allocate resources effectively to partnership projects.

Analyze

  • Analyze data to measure the effectiveness of partnerships.

  • Analyze product sales performance.

Build

  • Build and lead the partnership team.

  • Build and maintain strong, long-term relationships with partners.

  • Build and manage strategic relationships with payment industry partners.

  • Build and running a high performance, happy team.

  • Build, develop and mentor a world class team.

  • Build go-to-market strategies for each partner you own.

  • Build strong connections with our partners.

  • Build the departmental KPI's and targets.

Close

Close collaboration with Head of Commercial on strategy.

Collaborate with

  • Collaborate on joint marketing initiatives with partners.

  • Collaborate with internal teams to ensure partnerships align with company objectives.

  • Collaborate with our operations team to get our customers successfully live.

Collect

Collect feedback from partners and internal stakeholders for continuous improvement.

Communicate

Communicate efficiently with subcontractors, customers and clients to meet program requirements.

Competent

Competent discussing the technical details of how a payment solution works with customers.

Conduct

  • Conduct competitive analysis.

  • Conduct market research to identify trends and opportunities for new partnerships.

Create

  • Create and execute a comprehensive partnership strategy aligned with the organization's goals.

  • Create an execution plan that will spearhead acquisition across a broad surface area.

  • Create financial models to assess the potential ROI of partnerships.

Deliver

Deliver a relationship management strategy that provide impactful strategic engagement.

Develop

  • Develop and test hypotheses for business and partnership strategies.

  • Develop an efficient process to share data between Prenda and each partner.

  • Develop clear metrics for performance to enable accurate projections and timelines.

  • Develop long-term strategic plans for partnership growth.

  • Develop, manage, execute and continuously improve our partnership strategy.

Drive

  • Drive pipeline and new business from the partners you sign.

  • Drive revenue growth through partnerships.

Ensure

  • Ensure all partnerships adhere to legal and regulatory requirements.

  • Ensure partner values align with the organization's brand image.

  • Ensure seamless integration of partner products or services.

Establish

Establish and track key performance indicators (KPIs) for partnerships.

Evaluate

  • Evaluate and assess the strategic and economic impact of potential opportunities with your partners.

  • Evaluate organizational opportunities.

  • Evaluate the risks and benefits of potential partnerships.

Facilitate

Facilitate meetings with building owners, utility representatives, and sub-contractors.

Focus on

Focus on emerging company strategies and products related to expanding our B2B offerings.

Form

Form strategic alliances with industry leaders.

Help

  • Help craft and execute thoughtful business and partnership strategies.

  • Help identify, evaluate and prioritize focus areas for the team to pursue.

Hit

Hit our revenue and customer acquisition targets.

Identify

  • Identify and prospect new partners and connect with key decision-makers within target organizations.

  • Identify innovative partnership opportunities that can give a competitive edge.

  • Identify potential partners, both within and outside the industry, to expand the network.

Implement

  • Implement caching utilities to reduce API calls, as appropriate.

  • Implement ETL (Extract, Transform, Load) processes, as necessary.

Keep

Keep an eye on competitors' partnerships and market movements.

Lead

Lead the Partnerships strategy, overseeing all relationships across our enterprise partners.

Manage

  • Manage a successful partnership sales pipeline from start to finish.

  • Manage contract compliance and renewals with existing partners.

  • Manage on-time delivery of technical reports.

  • Manage public relations related to partnerships and collaborations.

Map

Map sales and profitability of various channels and properties.

Negotiate

Negotiate terms, agreements, and contracts with potential partners.

Oversee

Oversee partnership projects from initiation to completion.

Own

  • Own driving understanding and awareness of Yapily proposition in the partner firms.

  • Own revenue targets for this channel.

  • Own the vision and strategy of the partnerships team.

Prepare

Prepare ad hoc reports, as requested, of key metrics to inform rapid decision-making.

Produce

Produce digital content at industrial scale to maximise efficiencies.

Provide

  • Provide projections and trends.

  • Provide regular reports on partnership performance to senior management.

Research

Research, model, evaluate, and plan for new growth opportunities for the business.

Set

  • Set and own team OKRs around partner relationships and efficiency in processes.

  • Set partnership goals, including our budget, targets and KPIs.

Support

Support the development of strong relationships within the industry and aligned businesses / brands.

Track

  • Track and monitor performance to ensure revenue and NC% to ensure targets are secured.

  • Track record in creating a sustainable partnership ecosystem.

Train

Train the team on effective partnership management.

Understand

Understand our partners' strategic priorities, challenges, and internal roadmaps.

Use

Use partnerships as a means to enter new markets.

Work with

  • Work closely with the leadership team to define and shape a partnerships vision and strategy.

  • Work cross-functionally with Product Management, Sales, Legal, Marketing, and Finance teams.

  • Work with marketing teams to promote partnerships effectively.

  • Work with the team to test and scale new partnerships value propositions across different channels.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Head of Partnerships:

  1. Negotiation and Contract Management

  2. Market Research and Analysis

  3. Financial Modeling

  4. Data Analysis

  5. Project Management

  6. Risk Assessment

  7. Legal and Regulatory Knowledge

  8. Strategic Planning

  9. Financial Acumen

  10. CRM (Customer Relationship Management) Software

  11. Competitor Analysis

  12. Marketing and Promotion Skills

  13. Product Integration Knowledge

  14. Alliance Marketing Expertise

  15. ROI Evaluation

  16. Public Relations

  17. Business Development

  18. Sales Skills

  19. Communication Skills

  20. Data Analytics Tools

Most In-demand Soft Skills

The following list describes the most required soft skills of a Head of Partnerships:

  1. Relationship Building and Management

  2. Effective Communication

  3. Team Collaboration

  4. Adaptability

  5. Leadership and Team Management

  6. Problem Solving

  7. Innovation

  8. Conflict Resolution

  9. Strategic Thinking

  10. Emotional Intelligence

Conclusion

A Head of Partnerships is a multifaceted role that requires a unique blend of technical and interpersonal skills. By mastering these skills, professionals in this position can drive successful partnerships that lead to growth, innovation, and sustainable success for their organizations.

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