Main Responsibilities and Required Skills for Director of Business Development

business development manager working on a tablet

A Director of Business Development is responsible for managing, training, developing and mentoring a team of business development professionals. They develop and execute strategic and tactical plans to grow the business. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Director of Business Developments.

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Main Responsibilities of Director of Business Development

The following list describes the typical responsibilities of a Director of Business Development:

Achieve

Achieve annual revenue target of $3-$4M in new business contracted sales.

Advise

Advise the Vice President Advanced Ground System, division managers and directors.

Align

Align with the AppDirect client facing team to develop business w / prospects / clients.

Arrange

Arrange call meetings with prospective clients.

Assemble

Assemble a qualified team.

Assign

Assign accounts, territories and forecasts individual territory sales goals.

Assist in / Assist with

  • Assist existing business with developing and producing proposals for additional services.

  • Assist in creating a team-oriented atmosphere that enhances quality of patient care and experience.

  • Assist in managing pricing sheets for sales.

  • Assist with opportunity presentation strategies, support materials and visuals.

Assure

Assure communication to all responsible parties including hospital administration.

Attend

  • Attend and present at external customer meetings and internal CRS meetings.

  • Attend conferences, trade shows, meetings and industry events.

Build

  • Build and maintains a prioritized pipeline of qualified opportunities to ensure growth.

  • Build awareness about our products and services within a group of assigned accounts.

  • Build long-term relationships with new and existing customers.

  • Build long-term relationships with new clients.

  • Build new projects in the cloud.

  • Build relationships personally with prospective customers.

Capture

Capture important prospect data through probing questions and document in Salesforce.

Coach

Coach, train, develop and mentor a team of business development professionals as required.

Collaborate with

  • Collaborate closely with operations team to ensure smooth and timely servicing of each account's needs.

  • Collaborate with discipline leads to drive and oversee the proposal conception and writing process.

  • Collaborate with internal teams in preparation of necessary forms or agreements.

  • Collaborate with the Company's leadership team for business and growth strategies.

Communicate

Communicate, interact and oversee client relationships throughout the development process and beyond.

Compile

Compile and report on Sales Growth estimates, opportunities and threats.

Conduct

  • Conduct and report on market and competitive ecosystem research.

  • Conduct demos of the platform.

  • Conduct regular team meetings and performance reviews for skills development.

Consistent

Consistent monitoring of the sales activity of the team and tracking of results.

Contact

  • Contact clients to inform them about new technology and services.

  • Contact potential clients via email or phone to establish rapport and set up meetings.

Contribute to

Contribute to the strong esprit-de-corps of the senior executive team.

Coordinate

  • Coordinate and supervise all activities aiming to develop and retain clients.

  • Coordinate and tracks client and market information in the customer tracking database.

  • Coordinate proper company resources to ensure efficient and stable sales results.

Craft

Craft compelling collateral and business cases to influence decision making.

Create

  • Create and execute client-specific cross-sell strategies.

  • Create and maintain accurate records of customer information in the CRM system.

  • Create and maintain profiles in Salesforce of all assigned strategic accounts.

  • Create and maintains special events calendar for the Market Area.

  • Create efficiencies and improve visibility and quality of information.

  • Create, manage and own the pursuit and capture plan of new greenfield revenue generation efforts.

  • Create the marketing and sales tools for best positioning of the product.

Cultivate

Cultivate strong relationships with media owners across multiple categories of the digital ecosystem.

Define

Define tools and processes needed to support exponential growth in user acquisition through partners.

Develop

  • Develop account strategies & implementation plans and expand through accounts.

  • Develop AE coaching / actions plans as needed.

  • Develop a growth strategy focused both on financial gain and customer satisfaction.

  • Develop a growth strategy focused on revenue generation and customer satisfaction.

  • Develop a keen intuition for Inpher product (s) and earn the respect of technical stakeholders.

  • Develop and execute strategic and tactical plans to grow the business.

  • Develop and negotiate custom contracts.

  • Develop and understand the crop insurance industry, products, contracts, and adjusting process.

  • Develop creative partnerships to ensure broad utilization of MLSC's programs.

  • Develop new business and new markets for Clir's product offering.

  • Develop new military ground system and commercial business.

  • Develop responses to requests for proposals and follow up through the prospect's evaluation process.

  • Develop supplier, customer & material validation processes together with technical department.

Drive

  • Drive and close new business opportunities selling Fidus products and services.

  • Drive complex sales-cycles and present to Director, VP, and C-level executives.

  • Drive, determination, and experience building and fostering new relationships and markets.

  • Drive newly signed technology projects / integrations through cross-functional teams.

Enable

Enable, develop and manage long-term strategic relationships with key influencers across partners.

Ensure

  • Ensure effective coordination and support between internal teams and supporting technical resources.

  • Ensure staff treats patients with dignity and respect.

  • Ensure wider team members are kept informed of market opportunities.

Establish

  • Establish and maintain regular contact and an excellent rapport with future and current clients.

  • Establish, build and maintain relationships with client C-suite and senior leadership teams.

  • Establish effective senior-level contacts in partner organizations.

Establish

  • Establish process to track, manage and evaluate new leads.

  • Establish self as the client's industry expert and trusted adviser.

Estimate

Estimate work at a high, ballpark level.

Evangelize

Evangelize brand to Fortune 1000 companies and other enterprises.

Execute

  • Execute procurement strategy by assisting existing team & delivering deals on your own.

  • Execute sales strategies to attract customers and analyze growth opportunities.

Explain

Explain requirements to implement and service insurance programs.

Facilitate

  • Facilitate negotiation of margin and pricing discussions both internally and externally.

  • Facilitate product demonstrations, both web-based and on-site.

  • Facilitate strong internal relationships and communication with operational colleagues.

  • Facilitate the preparedness of the TFS team in attending any client meetings.

Help

  • Help evaluate the potential and practicality of products in development.

  • Help lead and project manage integration of acquisitions.

  • Help our strategic accounts find value in our platform to drive adoption.

  • Help prepare responsive proposals to those opportunities the company chooses.

Hire

Hire and develop diverse talent for open or new territories.

Hold

Hold regular meetings with sales staff.

Identify

  • Identify and help evaluate potential M& A targets for the company.

  • Identify and monitor performance improvement plans if necessary.

  • Identify needs and develop customer specific solutions for those needs.

  • Identify new business opportunities and prioritize pursuits.

  • Identify potential clients, and the decision makers within the client organization.

Improve

  • Improve deal win success rate by analysing lost deals.

  • Improve deal win success rate by analysing lost deals and team activities.

Increase

Increase leads by month, by ATI Office and region.

Influence

Influence and develop team members without formal authority.

Interpret

Interpret customer requirements and determines which products best meet those requirements.

Keep

  • Keep records of leads via CRM software.

  • Keep records of sales, revenue, invoices etc..

Lead

  • Lead a growing team of high performing BDRs.

  • Lead in system, hardware, and embedded software design.

  • Lead sales meetings to communicate progress on sales prospects and activity.

  • Lead sales process and close new business opportunities within Fortune 1000 client base.

  • Lead scheduled networking events.

  • Lead selection, strategy & planning for all industry trade show attendance & exhibitions.

Leverage

Leverage relationships in industry (i.e. Xilinx / Avnet) for introductions to new Accounts.

Liaise with

Liaise with other MA economic development agencies and serve as the MLSC point of contact.

Maintain

  • Maintain a pipeline and provide accurate forecasts to management.

  • Maintain a sustainable stream of incoming work.

  • Maintain deep understanding of contractual relationship and track / enforce obligations.

  • Maintain new business pipeline relationships with intermediaries and partners.

Manage

  • Manage an existing sales team (2 members) and collaborate with them on strategy & execution.

  • Manage a pipeline of opportunities at various stages in the sales funnel.

  • Manage a portfolio of partners, including sourcing, negotiating, signing and launching deals.

  • Manage a robust network of biotech, pharma, and venture capitalists.

  • Manage business development staff of 2+ personnel.

  • Manage inbound lead flow and track efficiency of sales and marketing programs.

  • Manage sales leads and customer acquisition.

  • Manage technical sales opportunities and initiatives.

  • Manage the development of large or small proposals sourced through means other than self-identified.

Meet

  • Meet and exceed weekly business development goals.

  • Meet annual sales goals and objectives.

  • Meet deadlines and milestones while managing multiple efforts simultaneously.

  • Meet each client in person at least once and up to four times per year.

  • Meet or exceed monthly and quarterly quotas for new customer contract signings.

  • Meet or exceed quarterly or annual sales goals.

Migrate

Migrate, restructure, or modernize existing on-premise applications in the cloud.

Monitor

  • Monitor and report on market and competitor activities and provide relevant information.

  • Monitor and track competitor CRO activities.

  • Monitor competitive activity and identifies customer needs.

Negotiate

Negotiate and close major partnerships.

Nurture

Nurture cooperative relationships with Sales, Product, and Marketing teams.

Operate

Operate in a state of continuous process improvement.

Oversee

Oversee usage of team systems including Salesforce CRM, Databook, and other sales tools.

Participate in

  • Participate in sales calls to ask questions and determine qualified opportunities.

  • Participate in the strategic development of new business.

Perform

  • Perform competitive market analysis.

  • Perform other duties as assigned.

  • Perform other related duties and responsibilities as assigned by management.

  • Perform regular customer interface and communication.

  • Perform related duties, as requested.

Prepare

  • Prepare and organize sponsor presentations.

  • Prepare and send sales reports as per company guidelines (i.e. Weekly Sales Call Report, CRM-.

  • Prepare client quotations and presentation of proposals.

Present

Present value of our solution to client in business terms to shift focus from cost to value.

Prioritize

Prioritize opportunities and develop sales strategy to pursue identified targets.

Promote

Promote and project a positive company image.

Prospect

Prospect new sales leads by making an initial phone or email contact.

Provide

  • Provide active coaching, mentorship, leadership and development to the Sales Team.

  • Provide appropriate market & competitive information.

  • Provide clear, concise project updates to all levels in the organization.

  • Provide continuous general intelligence on all key competitors.

  • Provide daily updates to the CRM system.

  • Provide detailed and accurate sales forecasting.

  • Provide information relevant to pricing, terms, policy and marketing strategy.

  • Provide quarterly results & assessments of sales staff's productivity.

  • Provide sales reports / updates to Senior Management.

  • Provide trustworthy feedback to customer / partner questions and responsive after-sales support.

Record

  • Record account activities in the Client Relationship Management (CRM) tool.

  • Record all activities and client contacts in the Customer Relationship Management system.

Recruit

  • Recruit according to company standard practices and actively contribute to improving them.

  • Recruit, interview and on board new Sales Managers as needed.

  • Recruit new strategic partners.

Refine

Refine the sales pitch and process to achieve optimum results.

Remain

Remain informed of progress against implementation plan and act as client advocate.

Represent

  • Represent the company at relevant networking events (in-person and virtually).

  • Represent the company through industry participation and leadership opportunities.

  • Represent Siberia's unique lean and hands-on approach to business problem-solving.

  • Represent Solstice at energy / solar industry conferences and events.

  • Represent the company on industry councils to include acquisition shaping and reform.

Research

Research, evaluate, vet, structure and negotiate strategic partnerships and value-added transactions.

Respond to

Respond to facility emergencies and ensures appropriate escalation and documentation.

Schedule

Schedule networking meetings on a regular basis to meet or exceed established departmental goals.

Set

Set and execute strategic goals, including a region-specific sales focus.

Set-up

Set-up meetings between client decision makers and AGAT's leaders and / or technical team.

Share

Share the benefits of CRS services and products with prospective and current agents.

Solidify

Solidify new partnerships along with growing existing ones.

Source

Source partnering opportunities with large pharma, biotech, and agrochemical companies.

Structure

Structure, negotiate and manage all aspects of the deal process.

Support

Support and monitors the Bid and Proposal Budgets.

Tailor

Tailor term sheets, and help negotiate key terms to fit with AbCellera's business model.

Take

Take lead in developing compelling sales collateral in response to client request for proposals.

Target

Target clients and develop a pipeline of opportunities.

Track

  • Track overall business performance including establishing the key metrics and goals.

  • Track record of identifying, prioritizing, executing and exceeding partnership performance metrics.

Travel

Travel to support client meetings and vendor events.

Understand

  • Understand and respond to potential clients' needs and objectives.

  • Understand the needs and challenges of prospective customers.

Use

  • Use data and market research to identify trends, opportunities or market gaps.

  • Use knowledge of competitors and market to identify and develop unique selling propositions.

  • Use of modern approach to sales and sales operations a must.

Utilize

  • Utilize resources from across the company in order to design & deliver customer desired outcomes.

  • Utilize all communities for networking meetings and events (rotate throughout communities).

Verify

Verify service satisfaction or investigate and resolve complaints and other issues.

Work with

  • Work closely with OSI OG VP to define product, marketing and channel strategies.

  • Work effectively in a cooperative team environment to maximize results.

  • Work in an office or home office setting.

  • Work with global colleagues to improve process and information flows to enhance decision making.

  • Work with key consultants and advisors.

  • Work with our channel partners in order to encourage them to generate subscriptions.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Director of Business Development:

  1. Business Development

  2. Sales

  3. Marketing

  4. Business Administration

  5. Business

  6. Salesforce

  7. MS Excel

Most In-demand Soft Skills

The following list describes the most required soft skills of a Director of Business Development:

  1. Written and oral communication skills

  2. Presentation

  3. Interpersonal skills

  4. Organizational capacity

  5. Leadership

  6. Self-motivated

  7. Analytical ability

  8. Negotiation

  9. Time-management

  10. Attention to detail

  11. Problem-solving attitude

  12. Creative

  13. Listening

  14. Multi-task

  15. Proactive

  16. Self-starter

  17. Authentic

  18. Disciplined

  19. Persuasive

  20. Strategically collaborate

  21. Organized

  22. Planning

  23. Results-oriented

  24. Work independently with little direction

  25. Critical thinker

  26. Strategic thinking

  27. "can do” attitude

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