Main Responsibilities and Required Skills for Demand Generation Manager

marketing manager discussing work with colleagues

A Demand Generation Manager is a professional who sets and executes strategy for Demand Generation in a company. They work cross-functionally with Product, Marketing, Sales and Client Success teams. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Demand Generation Managers.

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Main Responsibilities of Demand Generation Manager

The following list describes the typical responsibilities of a Demand Generation Manager:

Align

  • Align sales and marketing on handoff of leads.

  • Align with sales on Marketing Qualified Lead (MQL) criteria and Sales Qualified Leads (SQLs).

Analyze

  • Analyze and communicate campaign performance to marketing, leadership and sales.

  • Analyze audience segmentation and adjust messaging accordingly.

  • Analyze, communicate and present results of marketing campaigns and programs.

  • Analyze the performance of programs and make data-based decisions to optimize effectiveness.

Assist in

Assist in the delivery of other campaigns and as assigned.

Build

  • Build a consistent feedback loop and continuously improve and optimize lead hand-off processes.

  • Build and execute ABM programs across the various stages of the buyer s journey.

  • Build and execute ABM programs across the various stages of the buyer's journey.

  • Build and execute email and nurture programs across the various stages of the buyer s journey.

  • Build and execute email and nurture programs across the various stages of the buyer's journey.

  • Build and execute our event strategy, including logistics, creative, communication, and ROI analysis.

  • Build campaigns, emails, smart workflows, rules, lists, in Hubspot.

  • Build landing pages, web forms, upsell / thank you pages and triggered follow-up events.

  • Build out and improve marketing automation processes, lead scoring, and sales enablement tools.

Collaborate with

  • Collaborate with cross-functional marketing team and agency partners on content / asset needs.

  • Collaborate with global content and brand team to create content to engage target audiences.

  • Collaborate with our CRO manager to suggest landing page tests that get prospects in the door.

  • Collaborate with our design and content teams on asset spec and deliverables timing.

  • Collaborate with sales and field marketing teams on their implementation of campaigns and follow up.

  • Collaborate with sales to optimize lead automation and attribution.

Communicate with

  • Communicate internally to the business on progress and results.

  • Communicate with and educates executive leadership about demand marketing programs.

  • Communicate with participants and managers in a professional manner.

Complete

Complete a draft and understand your quarterly OKRs and contributions.

Configure

Configure and build campaigns and lead nurturing programs using HubSpot.

Cooperate

Cooperate with marketing and growth team to generate and optimize landing pages.

Coordinate with

  • Coordinate with Grows teams to ensure optimal conversion of paid digital efforts.

  • Coordinate with SEO and Content managers to optimize SEM, SEO, and content strategies.

Create

  • Create a customer webinar program by partnering closely with product marketing and sales.

  • Create and maintain a campaign calendar to ensure a consistent flow of leads.

  • Create and optimize all inbound campaigns including Google PPC and social advertising.

  • Create / develop content for email campaigns, event correspondence, and landing pages.

  • Create impactful nurture programs to improve conversion rates from leads to opportunities.

  • Create landing pages to test and optimize conversion from acquisition channels.

  • Create, test, and deploy emails from Knak.

Define

Define and shape the EMEA marketing strategy to support sales revenue targets.

Deploy

Deploy targeted demand gen programs via paid social (Linkedin).

Design

  • Design and build, end-to-end, high-performing conversion funnels.

  • Design automated campaigns to support customer journey maps for both direct and partner journeys.

Develop

  • Develop a deep understanding of customers, products and the buyer's journey.

  • Develop a deep understanding of our product, our target audience and buyer's journey.

  • Develop and drive adoption of account targeting tools that support pipeline creation strategies.

  • Develop and execute campaigns and programs to drive high quality leads to sales.

  • Develop and execute plans to grow website traffic and conversions.

  • Develop and manage keyword lists and ad copy strategy for PPC campaigns and SEO optimization.

  • Develop a predictable and repeatable pipeline of MQL to SQL.

  • Develop customer personas and know their buying preferences.

  • Develop end-to-end Standard Operating Procedures (SOPs) and update as needed.

  • Develop engaging online content including, landing pages, infographics, videos, graphics, and blogs.

  • Develop, execute, and optimize targeted email and nurture campaigns in Pardot.

  • Develop, execute, and deliver digital marketing strategy and plans.

  • Develop strategic, timely campaigns to support our account based marketing initiatives.

Drive

  • Drive and own execution of Rewards Network's demand generation strategy.

  • Drive demand generation strategy and execution.

  • Drive digital marketing best practices within the organization.

  • Drive volume and value at the top of the funnel which successfully moves to revenue.

  • Drive webinar strategy and build supporting process and operations.

Engage

Engage with regional POD teams to achieve local demand generation targets.

Ensure

  • Ensure consistent sharing of internal / external best practices.

  • Ensure content reaches the right part of the sales / marketing funnel.

  • Ensure differentiated messaging and value propositions for regional campaigns that target the ICP.

  • Ensure that all work has been completed in a safe, prompt, and professional manner.

  • Ensure that content reaches the right part of the sales funnel at the right time.

Establish

Establish processes to measure and optimize progress towards targets.

Execute

Execute Account-Based Marketing (ABM) plans consisting of multi-touch, multi-dimensional programs.

Experiment

Experiment with new, owned or paid channels to drive quality traffic, leads and online sales.

Explore

Explore and activate trade-specific channels based on client industry segments.

Gather

Gather the voice of customer and sales input to define / refine marketing tactics.

Generate

Generate trials, MQLs, and SQLs, while optimizing the conversion points in the marketing funnel.

Help

Help optimize Adobe's footprint with 3rd party review sites like G2Crowd, Trust Radius, and Capterra.

Hold

Hold each LDR accountable to defined performance plans.

Ideate

Ideate and execute campaigns to drive new leads and move leads through sales funnel.

Identify

  • Identify and create a testing approach for demand marketing program pilots.

  • Identify campaign improvements to drive efficiency e.g. timing, messaging etc..

  • Identify gaps and conversion opportunities through segmentation testing and analysis.

  • Identify levers driving sales, so that we can be predictable.

  • Identify new opportunities to create prospect awareness and engagement within our addressable market.

  • Identify & test new marketing channels.

Implement

  • Implement lead nurturing tactics in collaboration with B2B Sales and Sales Development teams.

  • Implement testing methodologies to enhance performance, including response and conversion rates.

Increase

  • Increase market awareness and viability of products.

  • Increase website conversions through A / B testing and implementation of various conversion tools.

Integrate

Integrate recommendations into the 'Design' phase above and continuously improve our engine.

Interpret

Interpret and enforce ASA rules and local rule adaptations on the field throughout the game.

Introduce

Introduce demand campaigns that bring our story to life for prospects.

Invoke

Invoke and impose penalties for violations of adopted rules.

Keep

Keep up to date with advances and the latest industry trends.

Launch

Launch and deploy a portfolio of smart online marketing lead generation programs.

Lead

  • Lead A / B testing strategies and execution across all channels.

  • Lead A / B testing strategies and execution across demand generation channels.

  • Lead content development strategy to target consumers throughout the customer lifecycle.

  • Lead eCRM strategy, including lead nurture, lifecycle communication and segmentation campaigns.

  • Lead the overall demand generation strategy and execution.

  • Lead management and reporting familiarity.

  • Lead MDR team to ensure quality lead delivery and proper follow-up according to established SLAs.

  • Lead (MQL) delivery to marketing, sales enablement or sales stakeholders.

Listen

Listen to sales calls and has a deep understanding of customers.

Maintain

Maintain scalable end-to-end programs, designed with specific goals based on the business segment.

Make

  • Make data-driven decisions to optimize campaigns by evaluating pipeline status and health.

  • Make decisions on any point not specifically covered in rules.

  • Make recommendations for and implements improvement where necessary.

Manage

  • Manage agency and contractor relationships, expectations, and budgets, as needed.

  • Manage and scale our webinar program – from thought leadership through to customer Q& As.

  • Manage a portfolio of new logo acquisition campaigns.

  • Manage budgets with the responsibility to track and share progress.

  • Manage integrations such as Zapier, CallRail, Calendly and Zoho CRM.

  • Manage internal messaging & briefing to ensure stakeholders and others are kept informed.

  • Manage new logo acquisition campaigns.

  • Manage our CRM and Marketing Automation efforts in HubSpot.

  • Manage regional events to build experiential strategies and generate leads.

  • Manage the designated demand generation budget.

  • Manage the reporting and ROI of demand generation programs.

Measure

  • Measure, analyze, and report campaign performance.

  • Measure, analyze, and report on weekly campaign, MQA, and pipeline metrics.

  • Measure effectiveness, performance and ROI of marketing spend and adjust based on results.

Meet

Meet or exceed monthly leads, opportunities, and budget targets.

Monitor

  • Monitor, analyze and optimize campaigns to maximize ROI.

  • Monitor and optimize all paid marketing channels.

  • Monitor and optimizing campaigns and programs.

  • Monitor campaign funnel metrics and continuously improve on conversion rates.

  • Monitor, measure, analyze, and report on all digital marketing performance.

  • Monitor performance reports for channel-level pacing of budgets and targets.

  • Monitor, track, and communicate campaign performance.

  • Monitor trends to maximize effectiveness in delivering value proposition and building sales pipeline.

Operate

Operate with autonomy and responsibility, in a fast-paced environment.

Optimize

  • Optimize deliverability, open rates and positive response rates.

  • Optimize the performance of the inbound funnel.

Oversee

  • Oversee CRO Campaigns including platform management, Reporting, Optimization and Testing.

  • Oversee ongoing testing and optimization in ads, paid strategy, and landing page optimization.

  • Oversee the selection of agencies and third-party vendors in the UK & EMEA.

Own

  • Own all email campaigns to our database including Nurture evolvement.

  • Own and accelerate marketing sourced pipeline and revenue targets.

  • Own design and execution of in-bound and ABM demand gen programs.

  • Own end-to-end email channel and execution.

  • Own marketing attribution and reporting.

  • Own measurement of demand generation efforts.

  • Own positioning and messaging for the brand.

  • Own SEM Google Adwords spend with our Agency.

  • Own the marketing automation platform to nurture leads and deliver them to sales.

  • Own the measurement, reporting and optimization of demand generation activities.

  • Own your numbers and be the lead gen champion.

Perform

  • Perform experiments (A / B & MVT) to improve funnel performance.

  • Perform regular tracking of marketing performance.

Plan

  • Plan and execute participation in events (virtual and in-person).

  • Plan, communicate, execute and measure cross-channel marketing campaigns.

  • Plan, implement, and measure experiments and conversion tests.

Produce

Produce landing pages and email templates for key demand generation campaigns and programs.

Promote

  • Promote a culture around activity and performance (SLAs).

  • Promote sportsmanship and cooperation.

Provide

  • Provide and collect feedback to / from all stakeholders throughout campaign process.

  • Provide an opportunity for physical activity and competition.

  • Provide critical support for Sales teams in the mid-market and Enterprise spaces, primarily in EMEA.

  • Provide data-driven insights into your weekly KPI's and how to improve metrics.

  • Provide digital support for all events, including email marketing, social, and partner promotion.

  • Provide executive-level clients with the ability to quickly assess performance.

  • Provide training and ongoing coaching, mentoring and development to LDRs.

Report

Report incidents and concerns to the supervisor in a timely manner.

Research

Research and analyze market trends and competitors.

Seek

Seek adventure and smiles.

Set

  • Set and execute strategy for Demand Generation using all of the modern tools available.

  • Set and track goals and objectives and develop strategies to achieve targets.

  • Set, measure, track and report on marketing contribution and program goals.

Supervise

Supervise and control the general conduct of all participants in the game.

Support

  • Support ESG event marketing initiatives with campaign planning, promotion, execution, and follow-up.

  • Support Marketing Events on pre-event logistics and follow-up.

  • Support the content marketing strategy to align with the buyer journey.

  • Support the development and presentation of QBRs for the Marketing Demand Generation function.

  • Support the necessary pieces of the puzzle in place to provide Sales with high quality MQLs and SRLs.

  • Support the optimization of our behavioral lead scoring model.

Synthesize

Synthesize - Distill data from analytics and implement improvements to lead generation programs.

Test

  • Test and experiment aggressively to find winning tactics and strategies.

  • Test and optimize new programs and channels.

Track

Track, report on, and execute efficient lead management in the handoff from marketing to sales.

Understand

Understand BDR & sales process to ensure demand programs drive impact across funnel stages.

Upward

Upward management to gain acceptance for plans and budgets.

Use

Use a data-driven approach to optimize online marketing campaigns for effectiveness.

Work with

  • Work closely with B2B team to develop content calendar and execute in coordination with content team.

  • Work closely with our Programs Managers to implement and amplify campaigns effectively.

  • Work closely with sales team to maintain lead quality.

  • Work closely with the Content Marketing Manager to distribute content across paid channels.

  • Work closely with the entire commercial team to ensure all activities are aligned.

  • Work cross-functionally with Product, Marketing, Sales & Client Success teams.

  • Work cross-functionally with various departments to execute integrated marketing campaigns.

  • Work cross-functionally with various marketing teams to coordinate campaigns from end to end.

  • Work with B2C team to plan activation and engagement channels for members.

  • Work with copywriter to develop campaign messaging for each target segment.

  • Work with cross-functional teams to identify process improvements and develop standards.

  • Work with ESG marketing teams to leverage appropriate content to support campaign effectiveness.

  • Work with internal sources to create content for your demand generation campaigns.

  • Work with leadership to understand and refine our product, positioning, messaging and story.

  • Work with Sales Operations team to integrate CRM with inbound technology solutions.

  • Work with the Head of Marketing to understand upcoming fiscal year strategies and desired outcomes.

  • Work with third parties on sponsored campaigns (eg. webinars, content syndication, email).

Most In-demand Hard Skills

The following list describes the most required technical skills of a Demand Generation Manager:

  1. Marketing

  2. Demand Generation

  3. Hubspot

  4. Salesforce

  5. Sales

  6. Business

  7. Google Analytics

  8. Marketing Automation

  9. Marketo

  10. SAAS

  11. Pardot

  12. Project Management

  13. Email Marketing

  14. MS Excel

  15. CRM

  16. SEO

  17. ABM

  18. B2B Marketing

  19. Communications

  20. Direct Marketing

  21. Linkedin

  22. Paid Digital

  23. SEM

  24. Social Media

Most In-demand Soft Skills

The following list describes the most required soft skills of a Demand Generation Manager:

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