Main Responsibilities and Required Skills for Construction Manager

construction site

A Construction Manager is a professional who supervises and directs construction projects. They plan and schedule project timelines and milestones and oversee day-to-day operations. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Construction Managers.

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Main Responsibilities of Construction Manager

The following list describes the typical responsibilities of a Construction Manager:

Address

Address any construction non-conformance issues.

Adhere to

Adhere to the client's Quality Assurance Plan.

Adjust

Adjust maintenance planning and frequencies that continuously improve operations.

Anticipate

Anticipate potential roadblocks and develop solutions to prevent issue from arising.

Approve

Approve operational work tickets when applicable.

Assist in

  • Assist in preparing purchase order requests for trades for any additional work performed.

  • Assist Inspectors with the completion of the review, and rectifies issues as required.

  • Assist in the tender sign-off with the Senior Management team.

  • Assist the glazing team in expanding the Glazing business.

  • Assist the Operations Office and complete any other duties as assigned.

  • Assist with discipline scopes of work to be used for estimating and construction.

Attend

  • Attend construction meetings and training classes as scheduled.

  • Attend Construction, monthly and quarterly meetings.

  • Attend subcontractor bid walks and assist in bid evaluation to support subcontract award.

Bend

Bend / squat / kneel / stand frequently.

Build

Build multi discipline teams to execute on-site Construction Management practices.

Change

Change order and general construction administration.

Close

Close collaboration with the mechanical and electrical divisions of Modern Niagara.

Coach

Coach, mentor, motivate and supervise project team members and contractors.

Collaborate with

  • Collaborate with management staff and coordinate activities with the field construction managers.

  • Collaborate with suppliers and business to drive process improvements and demand management.

Communicate

  • Communicate company's quality and performance standards to each trade contractor and supplier.

  • Communicate potential schedule slippages to the Project Manager.

Complete

  • Complete basic minor repairs as needed such as painting, door hardware, drywall repairs, etc..

  • Complete required reports and other paperwork, some of which may require computer entry.

Conduct

  • Conduct customer final walk thru home.

  • Conduct pre-construction meetings and New Home Orientation / TLC Walks with customer.

Contribute

Contribute and support the regional project teams when needed.

Coordinate

  • Coordinate and conduct progress inspections for construction projects.

  • Coordinate construction projects and resources across projects to improve efficiency.

  • Coordinate design and construction interfaces with other subcontractors.

  • Coordinate with all parties to ensure the safe delivery of the project on time and on budget.

  • Coordinate with contractors and agencies about different tasks and projects.

  • Coordinate with Corporate operations for on-going and upcoming projects.

  • Coordinate with other Project Managers and liaise with Builder.

Create

Create and monitors budgets.

Demonstrate

Demonstrate site safety leadership, and commitments to exceed HSE objectives.

Design

  • Design equipment to meet layout standards.

  • Design management of large construction projects, preferably in retails projects.

Determine

Determine contractor resource requirements, service specifications and manage contractor performance.

Develop

  • Develop and lead project Quality Assurance Plan to assure zero defect project installation.

  • Develop and maintain client relations in a professional and courteous manner.

  • Develop and maintains a cordial and professional relationship with the sub-contractors.

  • Develop and maintain written procedures as required.

  • Develop project documentation and perform reviews for clarity and completeness.

  • Develop relationships with county inspectors and agencies to promote a positive company image.

  • Develop strategies resulting in new opportunities with new and existing clients.

Direct

Direct and manage project development from inception to completion.

Discuss

Discuss with other disciplines (Structural, Tunnel, Quality, Technical, Cost, Planning).

Educate

Educate others and emphasize the values and above the line behaviors.

Engage

Engage in self-education and training in order to keep up with current industry trends and changes.

Ensure

  • Ensure alignment with established profit margins based on current pricing guidelines.

  • Ensure all building codes and Meritage Home standards of quality are met.

  • Ensure all changes to specifications, work scope and drawings are documented.

  • Ensure all company, client, and project policies, procedures, standards, etc., are adhered to.

  • Ensure all necessary construction permits and licenses are secured.

  • Ensure company policy and procedures are adhered.

  • Ensure compliance with Brookfield Homes' Health and Safety Policy at all times on the job site.

  • Ensure compliance with customer specifications.

  • Ensure construction work packages are coordinated with engineering and procurement.

  • Ensure Construction Work Packages (CWP) are defined to a level enough for a level three schedule.

  • Ensure contractors respond to quality issues and action items.

  • Ensure engineering information files and drawing files are maintained.

  • Ensure homes are as clean and aesthetically appealing as possible while under construction.

  • Ensure implementation and monitoring of construction management processes and procedures.

  • Ensure project quality requirements are met.

  • Ensure projects are completed on time and to the client's satisfaction.

  • Ensure safety audits are periodically done and action items closed.

  • Ensure Safety, Quality, and Production on all projects.

  • Ensure schemes are delivered in compliance with current Health & Safety legislation.

  • Ensure scope changes are managed in accordance with contract terms and conditions.

  • Ensure strict adherence to all safety programs and policies.

  • Ensure that the NCR / PAR / CAR (quality management database) is implemented for all activities.

  • Ensure that the work is performed in accordance with the Quality Plan.

  • Ensure the client and contractor constraints are addressed by use of processes and procedures.

Establish

Establish the construction requirements for pre-fabrication and modularization.

Estimate

Estimate the resources and labor needed to achieve project goals.

Evaluate

Evaluate, negotiate, quantify and approve changes.

Execute

Execute field inspection, structures related contract administration, change order preparation.

Facilitate

  • Facilitate and team with others on due diligence evaluation of new opportunities.

  • Facilitate obtaining any required permits.

Familiarize

Familiarize self with Avid survey system.

Follow

Follow guidelines, update on timeline basis requirements for work process.

Hire

  • Hire and lead the 3rd party contract craft inspection staff for each construction project.

  • Hire and supervise activities of subcontractors.

Identify

Identify and initiate necessary change control processes.

Implement

  • Implement and adhere to the client's Construction Standards and Procedures.

  • Implement corrective measures or improvements as appropriate.

Initiate

Initiate Scope Change requests.

Inspect

Inspect trades and vendors' work for quality assurance.

Interface with

Interface with the Client and third parties.

Interpret

  • Interpret and explain contracts and technical information to other professionals.

  • Interpret policies as required.

Issue

Issue accurate construction progress reporting and perform quantity surveys on a regular basis.

Lead

  • Lead and conduct the negotiations with suppliers.

  • Lead and monitor work completion throughout the construction phases of the project.

  • Lead discussions, meetings, and workshops on large and complex projects.

  • Lead project job-site meetings.

  • Lead risk management efforts for complex projects and assignments.

Learn

Learn the construction activities for each stage of construction per Gehan Homes' procedures.

Maintain

  • Maintain and organizes a clean job site.

  • Maintain a positive relationship with client construction counterpart.

  • Maintain a safe environment and ensure all safety standards are met.

  • Maintain positive relationships with Contractors, Municipalities, Agencies and our Builder.

Manage

  • Manage activities inspection and sign offs for construction projects.

  • Manage and analyze direct and indirect cost budget.

  • Manage and coordinate inspection staff.

  • Manage and deliver projects as per scope with safety being priority.

  • Manage and direct day-to-day coordination of project deliverables.

  • Manage and meet pre-construction and construction schedules, intervals and due dates.

  • Manage and monitor external build contractor performance.

  • Manage change orders and the closeout of projects.

  • Manage change requests throughout the duration of the project.

  • Manage construction labor.

  • Manage, document and record construction field changes.

  • Manage engineering design process.

  • Manage Field Representatives and Project Managers.

  • Manage filing system for all land acquisition, entitlement and development documents.

  • Manage job site for new construction of a utility solar plant.

  • Manage multiple projects, from permit submission through final close-out.

  • Manage multiple projects to ensure they are constructed according to design, budget and schedule.

  • Manage prime contractor definition (space and time) and turnover to and from the client.

  • Manage project indirect overhead budgets.

  • Manage project schedule from inception to close out.

  • Manage projects with fees up to $50Million.

  • Manage superintendents, labour force and subcontractors.

  • Manage Tenant possession and turnover possession of premises at time of delivery.

  • Manage trade partners on all Advocate Construction Roofing, Siding and Gutter Jobs.

Meet

Meet reporting requirements, and ensures contract compliance.

Monitor

  • Monitor activities and the contractor's quality control plan to verify it is followed.

  • Monitor and update project schedule on a daily basis.

  • Monitor Contractor and inspection team performance and identify opportunities for improvement.

  • Monitor job costing, reporting, forecasting, and productivity.

Negotiate

Negotiate contracts with vendors and present formal documentation for approval when required.

Oversee

  • Oversee day-to-day operations from pre-construction through the construction punch list.

  • Oversee monthly variances reporting, forecasting, and asset management.

Participate

  • Participate in project meetings and effectively support the overall project effort.

  • Participate in schedule and milestone development and tracking.

Perform

  • Perform all other duties requested by Operations Manager within a timely manner.

  • Perform Construction Administration on site.

  • Perform filing and other general bookkeeping functions.

  • Perform general labor duties as needed for the purpose of instruction and / or efficiency.

  • Perform observation and coaching duties in both Bruce Power and Contractor databases.

  • Perform other duties of a similar nature.

  • Perform pre-bid site walks and gather information to assemble the required bid package.

  • Perform pre-construction site visits and post construction quality walks.

  • Perform quality assurance audits on jobs and ensure proper close-out of punch items.

  • Perform safety audits, tracks and receives material deliveries, either furnished by owner or GC.

Plan

  • Plan and prepare construction schedules.

  • Plan and schedule project timelines and milestones using appropriate tools.

  • Plan, coordinate and / or supervise activities of all company personnel on assigned project(s).

  • Plan, organize, control and evaluate construction projects from start to finish.

  • Plan the efficient use of resources and coordination of required construction equipment.

Prefer

Prefer the Construction Manager to hold a Certified Construction Manager (CCM) Certificate.

Prepare

  • Prepare and achieve cost estimates, budgets, and work timetables.

  • Prepare and files daily construction reports, diaries, & other project documents.

  • Prepare and maintain quality project documents.

  • Prepare and submit construction project budget estimates.

  • Prepare construction progress reports.

  • Prepare costs for budgeting purposes.

  • Prepare reports for leadership and clients detailing status of project.

Promote

Promote positive employee relations and supports company policies and procedures.

Provide

  • Provide construction management leadership to the project team.

  • Provide direction to planning, scheduling, and engineering functions as required.

  • Provide input during engineering phase of project to constructability aspects.

  • Provide input to company strategic initiatives and objectives.

  • Provide leadership for issue resolution during project construction and commissioning phases.

  • Provide Mentorship to Supervisors.

  • Provide oversight and management of team overseeing contractor activities.

  • Provide support to Land Development Managers during the land development stage.

  • Provide technical guidance and assistance on contracting and construction-related issues.

  • Provide technical supervision and direction of project team members.

  • Provide unit pricing and production data for labor and materials and subcontractors.

Purchase

Purchase the required materials.

Receive

Receive and interpret bid documents.

Recommend

  • Recommend requirements for construction resources and strategies to meet the schedule in each area.

  • Recommend resolution of field construction problems and design changes.

Refer

Refer to project contract for additional DFOW requirements.

Report

  • Report all scheduling issues back to the Production Manager in a timely manner.

  • Report project status and performance data to management.

  • Report project status to the rest of the department and management.

Represent

  • Represent and promote the company throughout all projects.

  • Represent the company at industry functions.

  • Represent the company at external meetings with development partners and other agencies.

Resolve

Resolve day-to-day problems as they arise.

Respond

Respond on an as-needed basis to emergencies.

Review

  • Review and approve construction estimates, budgets, forecasts and schedules.

  • Review and approves timesheets.

  • Review and make recommendations on the scope of development.

  • Review bid sheet weekly to establish work load and fluctuations.

  • Review monthly work on hand with superintendent and service manager for jobs ready for invoicing.

  • Review, negotiate and approve progress payments.

  • Review project Change Orders to ensure cost and schedule impacts have been properly addressed.

  • Review project execution plans, specifications, drawings, and technical directives.

  • Review purchasing practices and suppliers with purchaser.

  • Review recommendations made by project staff.

Schedule

  • Schedule and co-ordinate work on sites.

  • Schedule and oversee subcontractors.

  • Schedule contractors and required equipment.

  • Schedule is defined, controlled and met.

  • Schedule, monitor and report information back to the client for their direction.

Set

Set construction milestone schedule.

Stay current on

Stay current on industry and municipal standards.

Supervise

  • Supervise and direct construction projects in strict accordance with the contract documents.

  • Supervise, mentor and develop the CNL Capital Projects construction team.

  • Supervise and manage employee work groups.

  • Supervise and manage project and office staff.

  • Supervise start up and delivery of sufficient houses to meet Division plan.

Support

  • Support Acquisition and Design departments in a leading role.

  • Support commissioning and turnover to operations.

  • Support contract negotiation between the owner and contractors, consultants and suppliers.

  • Support contractors' work and help them to achieve higher performance levels.

  • Support risk management efforts for complex projects and assignments.

  • Support the permitting process as needed.

Survey

Survey client's equipment and configure property.

Track

  • Track and update project milestones in database of record.

  • Track progress and mitigate any / all problems to provide a high quality project deliver on time.

Value

Value and Respect Others.

Visit

Visit construction sites and works in outside weather conditions.

Walk

  • Walk and inspect construction sites daily to verify specifications and deadlines are met.

  • Walk assigned homes twice a day at a minimum.

Work with

  • Work with foreman to prioritize and complete equipment repairs and preventive maintenance.

  • Work with Project Manager to obtain and finalize various governmental agency agreements.

  • Work with the Production Manager to find solutions to reported problem repairs and warranty issues.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Construction Manager:

  1. Construction Management

  2. Project Management

  3. Construction

  4. MS Excel

  5. MS Word

  6. Civil Engineering

  7. MS Powerpoint

  8. Architecture

  9. Residential Construction Management

  10. Valid Driver's License

  11. Management

  12. MS Office

  13. CDBG-DR Construction Management

  14. Google Earth

  15. Inspections And Assessments

  16. Residential Construction

  17. Civil

  18. Construction Systems and Processes

  19. Safety

  20. Visio

  21. Managing Large Capital Projects

  22. Scheduling

  23. Understand and Read Construction Documents

  24. DC Power Systems

  25. Telecommunications Industry

  26. Electronic Equipment Installation

  27. Grounding Systems

  28. Manage Aggressive Construction Schedules

  29. Salesforce

  30. MS Outlook

  31. Customer Service

  32. MS Office

  33. MS Project

  34. Standing

  35. Autocad

Most In-demand Soft Skills

The following list describes the most required soft skills of a Construction Manager:

  1. Written and oral communication skills

  2. Interpersonal skills

  3. Leadership

  4. Organizational capacity

  5. Attention to detail

  6. Problem-solving attitude

  7. Work ethic

  8. Analytical ability

  9. Customer focused

  10. Meeting deadlines

  11. Aptitude for multi-tasking

  12. Building relationships with vendors and team members

  13. Manage multiple multi-trade projects on schedule

  14. Planning

  15. Team player

  16. High energy

  17. Interact effectively with all personnel

  18. Teamwork

  19. Work independently with little direction

  20. Time-management

  21. Personal suitability

  22. Negotiation

  23. Organized

  24. Management

  25. Decision-making

  26. Positive attitude

  27. Resolve issues between multiple parties

  28. Work on several projects or tasks simultaneously

  29. Work under pressure

  30. Tight deadlines

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