Main Responsibilities and Required Skills for Compliance Manager
A Compliance Manager is responsible for performing compliance reviews to ensure the company's compliance with laws and regulations. They execute tests of compliance controls and provide feedback on deficient practices. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Compliance Managers.
Get market insights and compare skills for other jobs here.
Main Responsibilities of Compliance Manager
The following list describes the typical responsibilities of a Compliance Manager:
Advise
Advise management on the company's compliance with laws and regulations.
Align
Align team effort with the Manufacturing needs and the overall business strategic direction.
Approve
Approve advertising and other retail communications.
Assess
Assess and drive closure of project or site change requests.
Assess potential applicants to determine if they would be a fit and enroll in our course.
Assist in / Assist with
Assist in driving the profitability of the branch, creating a solid pipeline of monthly instructions.
Assist in liaison with local and overseas regulatory authorities and industry associations.
Assist in preparation of support work for accounting firm.
Assist in SEC Rules 38a-1 and 206 (4) -7 testing of policies and procedures.
Assist internal and external auditors in compliance reviews.
Assist in the preparation of the annual financial and federal single audits.
Assist in the vendor approval process and conduct vendor audits when necessary.
Assist with GRC technology administration.
Assist with product compliance and the development of new offerings in the Americas region.
Assist with Regulatory filings and / or developments.
Assist with the planning and execution of the employee phishing defense training campaigns.
Assist with the year end statutory audit.
Back up
Back up Operations Manager and oversee various exception reports, incident reporting systems.
Build
Build relationships with internal and external stakeholders.
Build strong working relationships with compliance and business partners.
Carry out
Carry out the Compliance Team annual performance review.
Challenge
Challenge and manage suppliers to deliver the required standards.
Coach
Coach and motivate across the lettings team to achieve and exceed results, leading by example.
Collaborate
Collaborate and manage medium to large projects across various teams.
Collate
Collate, review and analyse QHSE audit.
Comfort
Comfort with engaging participants in person and via phone.
Communicate
Communicate regularly with IT and cross-functional personnel.
Communicate with all levels of the organization.
Compile
Compile and submit suspicious activity reports to our FIU and / or other relevant parties.
Complete
Complete Business Modeling to determine impacts of Risk initiatives against business goals.
Complete special projects as directed by GC.
Conduct
Conduct and track annual AML and Privacy trainings for the teams.
Conduct supervisory reviews and provide constructive coaching and direction to team members.
Contribute to
Contribute to new business pitches and proposals.
Coordinate
Coordinate, prioritize and actively manage tasks as needed to meet deadlines.
Coordinate the remediation of audit or examination findings, action plans, and documenting closure.
Coordinate with legal, a system owners to ensure proper implementation of data privacy legislation.
Coordinate with various functions on business improvement programs and key remediation activities.
Create
Create artifacts and documentation for screening projects, their platforms, and overall ecosystem.
Define
Define requirements of Vulnerability Scanning programs.
Deliver
Deliver new driver orientation.
Develop
Develop, administer, and promote the department as a Center of Excellence for Product Compliance.
Develop and maintains compliance information for analysis and reporting.
Develop and update policies and procedures.
Develop a point of view on key global trends, and how they impact clients.
Develop assessment of risk to product, process and other stages.
Develop Compliance solutions engaging with Global Support Functions at the Country / Area level.
Develop plans to use resources available most effectively to ensure SOX deadlines are met.
Develop preventative action recommendations and implements corrective action plans.
Develop processes for batch records including for issuing, tracking and reviewing batch records.
Develop reporting and audits to analyze trends and diagnose and prevent potential issues.
Develop the IT Compliance function with a focus on NIST.
Drive
Drive successful attainment of regional goals, objectives and targets at the unit level.
Drive the Business Records Retention Program within Service center & other markets with IT presence.
Ensure
Ensure actions are assigned to the appropriate individuals and completed to meet timelines.
Ensure alignment between values and behaviour that fosters diversity and inclusion.
Ensure all internal procedures, processes are accurate and performing to expectations.
Ensure all the team use right methods to get good results according to Excellent Program.
Ensure compliance with export regulations and internal technologies policies.
Ensure findings are documented and closed out by local leadership in a reasonable period.
Ensure operational efficiency and effectiveness within the unit.
Ensure proper submission and reporting of entry data to Customs.
Ensure remediation and preventative measures of Risk Evens are completed.
Ensure that relationship with all regulatory bodies are kept to the highest standard.
Ensure that company maintains GXP and SOC - 2 compliance.
Ensure that the monthly site quality system metrics and reports are created and trended.
Ensure that there are adequate controls.
Escalate
Escalate key control risks and issues, in a professional manner to management.
Establish
Establish and maintain effective filing systems, both digital and physical.
Establish and maintains relations with appropriate government regulatory agencies.
Establish compliance program based on processes mapped to relevant compliance standards.
Evaluate
Evaluate and testing controls / processes over financial reporting.
Evaluate testing procedures to meet the specifications of monitoring programs.
Execute
Execute testing of compliance controls and provide feedback on deficient practices.
Facilitate
Facilitate risk management sessions with colleagues to improve education and awareness.
Handle
Handle multiple assignments, develop work plans, & prioritize.
Handle special projects as assigned.
Highlight
Highlight or escalate areas of concern.
Hire
Hire, evaluate and counsel personnel.
Hold
Hold other stakeholders accountable to ensure that results match commitments.
Identify
Identify and escalate issues as needed to the management.
Identify and set quality metrics for departmental processes.
Identify training needs and work with sites to establish plans to provide training.
Impact
Impact assess the level of business change required to meet regulatory policy developments.
Implement
Implement and monitor other business processes as needed.
Input
Input on pricing discussions, understanding full cost to consumer after local taxes.
Interface with
Interface with HR, vendor and IT to support the annual certification of the Code of Conduct.
Interface with Enterprise Customers and Prospects.
Keep
Keep track of lessons learned and shares those lessons with team members.
Keep track of new rules and requirements.
Lead
Lead activities related to SOX compliance support.
Lead and coordinate implementation of the Business Continuity Plan.
Lead cross-functional collaborations to define company policy, positions, and standards.
Lead Export Compliance training for the regional area of responsibility.
Lead projects, as directed.
Lead regulatory and compliance audits based upon a comprehensive understanding of risks.
Lead the Material Review Board meetings.
Leverage
Leverage market best practices to bring continuous improvement to treasury operations.
Leverage team and cross-functional resources to achieve key objectives.
Liaise with
Liaise with auditing body to coordinate annual audits as needed.
Liaise with external auditors on matters related to audits of the organization's internal controls.
Liaise with suppliers to resolve any supplier complaints in a timely manner.
Look
Look after resources needed for an ISO Audit.
Maintain
Maintain applicable government authorizations and registrations.
Maintain compliance to the Quality Audit procedure.
Maintain Contractor Code of Business Ethics and Conduct.
Maintain strong customer focus.
Maintain the centralized information system.
Maintain US Compliance Manual, Code of Conduct, Operation / Investment Policy and Procedures.
Make
Make decisions on day-to-day task assignments to the team.
Manage
Manage 3rd party product classification contract to agreed SLAa.
Manage and lead initiatives related to escalations and customer and client complaints.
Manage and submit payroll / 401k payments on a bi-weekly basis.
Manage and track vendor contracts being aware of particularized clauses in each contract.
Manage any government audits.
Manage a team of environmental researchers.
Manage a team up to 5 team members.
Manage audits for payroll.
Manage cross-functional project teams to ensure effective delivery of federal requirements.
Manage existing vendors and tools.
Manage external audits and disclosures.
Manage indirect cost pool processing, to include design, implementation, and analysis.
Manage information security risk assessments and controls selection activities.
Manage internal and external partners (process owners, external auditors, outsourcing partners).
Manage the compliance budget and assesses productivity and cost effectiveness of the EHS function.
Manage the compliance collection and review process to completion.
Manage the risk committee.
Manage WBE / MBE / DBE / SDVOB programs inclusive of coordinating outreach efforts.
Monitor
Monitor and review ELD compliance and accuracy.
Oversee
Oversee and document external audits related to pharmacy nationally.
Oversee scheduling and coordination of Periodic Reviews.
Oversee testing for correct order marking and submit order marker correction requests.
Participate in
Participate actively and represent Compliance on industry committees i.e. IFIC.
Participate in internal security controls and training.
Participate in special projects and perform other duties as assigned.
Participate in the annual 206 (4) -7 review process and annual supervisory controls report process.
Perform
Perform periodic compliance reviews of electronic data from manufacturing and laboratory systems.
Perform table updates within software programs.
Perform Tier 1 daily and monthly reviews of advisor trading activity.
Perform various general administrative duties (such as policy writing and process monitoring).
Prepare
Prepare and file Federal and State campaign finance reports with appropriate agencies.
Prepare and file lobbying, pay-to-play and non-profit tax forms for clients as needed.
Prepare and implement action plans to remedy any identified regulatory compliance shortfalls.
Prepare timely reports on audit results for the senior management.
Process
Process owner for site training and ensures training is effectively coordinated and implemented.
Provide
Provide compliance sign off on customer documentation, marketing and financial promotions etc.
Provide employee training on compliance related topics, policies, or procedures.
Provide general assistance to others in Accounting department as needed.
Provide in depth file analysis in ERP and Xactimate, with consideration to insurer protocols.
Provide interpretative guidance.
Provide metrics and other reports as required.
Provide oversight of deviations, CAPAs and change controls.
Provide security and compliance guidance as part of larger project teams.
Provide subject matter support to System Owners.
Provide support during sponsor audits and regulatory agency inspections.
Provide support, education and training to the team with regards to compliance.
Provide support to FD in identifying the internal and external financial compliance requirements.
Provide support, training and guidance to other members of the team.
Provide the necessary subject matter support for all audits.
Provide training, mentoring and support to staff for voucher submissions and TRACS related functions.
Review
Review and provide guidance on reports prepared by technical staff.
Review and support the development of new technology and working practices.
Review CAPAs associated with recurring issues and escalate any issues to Platform Leaders.
Review communications to ensure there are no violations of standards or regulations.
Review results to identify risk gaps or control failings, develop and implement solutions.
Schedule
Schedule and manage our FCA audit and carries our any required remediation.
Schedule annual certifications (ISO, Cyber Essentials Plus, FCA Audit).
Simplify
Simplify complex messages, highlighting and summarising key points.
Stay abreast of
Stay abreast of current legislation to advise of all matters relating to compliance and risk.
Support
Support duty drawback program submissions from an export perspective.
Support GMP Documentation review (BPRs, logbooks, etc.) as required.
Support manufacturing staff on updating GMP documents arising from CAPAs.
Support program staff with preparation and review of contracts and sub-contracts.
Support & review of tax submissions including VAT, Intrastat, Customers, Corporation tax.
Support the review of new business initiatives, products and service.
Support the Technical Writing for the GRA SOP integration work streams.
Support the wider global Risk & Compliance team with their duties.
Take
Take responsibility for reviewing and updating internal processes and SOPs.
Test
Test compliance with those controls.
Track
Track record of developing and maintaining high quality internal policy and procedure documents.
Train
Train / mentor team members to improve their capabilities.
Travel
Travel to additional sites when needed.
Understand
Understand and support trading teams on shipping requirements for specific products.
Understand the company's business strategy and objectives and act in alignment with the IPT priorities.
Use
Use data and analytics to identify issues and provide recommendations for improvements.
Use initiative when challenged.
Work with
Work closely with developers to coordinate setup and security of cloud infrastructure.
Work under limited direction.
Work with and support PRG employees to implement process improvements.
Work with Platform Leaders to identify and develop process improvements to remediate risks.
Work with the Systems Implementer to ensure all 3E development activities comply with set standards.
Most In-demand Hard Skills
The following list describes the most required technical skills of a Compliance Manager:
Compliance
Audit
Management
Business
CISA
CPA
GDPR
Financial Services
ISO 27001
Hipaa
Outlook
Cissp
Financial Services Industry
CIA
Pharmaceutical
SOC 2
Data Protection
Information Security
Security
Hitrust
Legal
Regulatory Compliance
AML
Quality Assurance
SOC 1
SSAE 18
Most In-demand Soft Skills
The following list describes the most required soft skills of a Compliance Manager:
Written and oral communication skills
Analytical ability
Organizational capacity
Interpersonal skills
Attention to detail
Problem-solving attitude
Leadership
Multi-task
Work independently with little direction
Time-management
Flexible
Presentation
Influencing
Collaborative
Detail-oriented
Integrity
Critical thinker
Adaptable to changes
Self-motivated
Self-starter
Team player
Initiative
Teamwork
Bilingualism
Negotiation
Organized
Priority management
Proactive
Decision-making skills
Planning
