Main Responsibilities and Required Skills for Cashier

cashier working with client

A cashier is a person who handles cash and debit cards and uses cash registers to collect payments. They also answer customer questions, and ensure customers leave satisfied. In this blog post we describe the primary responsibilities and the most in-demand hard and soft skills for Cashiers.

Get market insights and compare skills for other jobs here.

Main Responsibilities of Cashier

The following list describes the typical responsibilities of a Cashier:

Accept

Accept cash and return the correct change.

Achieve

  • Achieve cashier metrics on a daily basis.

  • Achieve individual and store goals for sales, customer acquisition and loyalty.

Adhere to

  • Adhere to all company policies and standard operating procedures.

  • Adhere to all Company policies & procedures when operating the cash register.

  • Adhere to cash handling policies and procedures.

  • Adhere to all local, state and federal laws, and company guidelines.

Answer

  • Answer all incoming calls at the registers with proper phone etiquette.

  • Answer and follow-up customer complaints / comments to the boutique.

  • Answer any customer inquiries, and use your knowledge of the menu to make recommendations.

  • Answer customer questions, and provide information on policies and procedures.

  • Answer customer questions cordially.

  • Answer dealership group phones, greet and receive prospects and customers.

  • Answer phone calls and handle guest inquiries.

  • Answer questions from customers and make menu recommendations.

  • Answer and directs incoming phone calls in a prompt, friendly and outgoing manner.

  • Answer customer questions about warranties or terms of sale.

  • Answer inquiries regarding location of product, rainchecks, etc..

  • Answer phone is a warm and friendly manner when a guest calls to retrieve a car.

  • Answer phones and pages promptly and courteously.

  • Answer product related questions for customers.

  • Answer questions and provides friendly advice and services to customers.

  • Answer questions from customers and assists customers with shopping needs.

  • Answer telephones and take messages.

  • Answer the telephone, take messages and take and complete all To Go orders.

Anticipate

Anticipate customer and store needs by constantly evaluating environment and customers for cues.

Arrive

Arrive at work every scheduled day, on time and in a neat and clean uniform.

Assemble

Assemble cashier reports and submit all processed tickets for auditing.

Assist in / Assist with

  • Assist coworkers with sales, returns and inventory control processes.

  • Assist Customer Service Desk team when necessary.

  • Assist customers with any issues.

  • Assist customers with a variety of transactions through a seamless and friendly experience.

  • Assist customers with bagging and carrying products as needed.

  • Assist customers with pump issues and propane.

  • Assist customers with self-checkout.

  • Assist in maintaining standards of cleanliness and organization within the cashier zone.

  • Assist in other areas as assigned.

  • Assist in pricing, stocking, marking and bagging of merchandise.

  • Assist in recruiting, training and developing Sales Associates.

  • Assist in removing and replacing patient education and health-related signage.

  • Assist in the maintenance of store front and retail displays.

  • Assist in the ordering of replacement product from the appropriate supplier.

  • Assist in training of new Team Members, utilizing learning checklists and training materials.

  • Assist store leadership with inventory management, AR and ordering functions, and code dating.

  • Assist supervisory staff in providing shift orientation for new staff.

  • Assist with any other areas of the store as necessary.

  • Assist with closing duties and cash up.

  • Assist with maintaining store cleanliness, standards and overall appearance.

  • Assist with recovery, put backs and fitting room maintenance as needed.

  • Assist with weekly and monthly auditing of licenses, holds, returns, and gift cards.

Assume

  • Assume any other responsibilities assigned by the Associate-Owner or FSM.

Attend

  • Attend all allergy and foodborne illness in-service training.

  • Attend training programs (classroom and virtual) as designated.

  • Attend work and shows up for scheduled shift on time with satisfactory regularity.

  • Attend to customers upon entrance.

Audit

  • Audit cashier banks as required by Virgin Hotels' standards.

  • Audit each cashiers bank monthly and maintain audit listing of banks.

Balance

  • Balance all cash and credit cards at end of each shift with accuracy.

  • Balance and reconcile cash at end of work shift.

  • Balance a register drawer.

  • Balance credit and debit transactions.

  • Balance cash drawer at the beginning and end of each shift.

  • Balance cash drawer by counting cash at beginning and end of work shift.

Build

  • Build relationships and inspire loyalty.

  • Build trustful relationships with customers to encourage return visits.

Calculate

Calculate total payments received at end of work shift and reconcile with total sales.

Check

  • Check identification before serving alcohol according to state law.

  • Check identification for restricted sales.

  • Check quality of ingredients.

  • Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.

Clean

  • Clean and stock merchandise.

  • Clean display cases, shelves, and aisles.

  • Clean and sanitizes workstations, counters, steam tables and other equipment.

  • Clean tables and dining room surfaces continuously throughout the shift.

  • Clear, sanitize and set tables as needed.

Close

  • Close all batches on pin pads by the end of the day.

  • Close out all persons processing transactions.

Collect

  • Collect all parking fees, prepare deposits and drop them in the safe.

  • Collect all the necessary information from the guest so that the car can be brought to the drive.

  • Collect money for purchases and issues.

  • Collect payment for customer purchases.

  • Collect payment using cash register.

Communicate

  • Communicate all promotion and event details in a timely manner.

  • Communicate any needed equipment repairs or maintenance work needed.

  • Communicate directly with advisors and staff to resolve problem issues.

  • Communicate positively in a team-oriented work environment both in person and by phone.

Compile

  • Compile all necessary reports, forms and other documentation on a timely basis.

  • Compile information for internal and external auditors, as required.

Complete

  • Complete all relevant SOPs and Systems in Place 15%.

  • Complete assigned housekeeping duties to provide a clean and organized restaurant.

  • Complete a variety of reports regarding claims tickets and payments.

  • Complete bad merchandise form.

  • Complete beginning and end-of-shift procedures.

  • Complete daily cleaning tasks on their shift.

  • Complete markdowns and prepares outgoing merchandise quickly and accurately.

  • Complete monthly, quarterly and year-end inventory.

  • Complete opening and / or closing checklists.

  • Complete product spoilage and transfer records as needed.

  • Complete refund / exchange paperwork.

Conduct

  • Conduct daily cash reporting and receipts management.

  • Conduct FOH opening and closing tasks per standards as required.

  • Conduct visual inspection, read information on merchandise, etc..

Contribute to

  • Contribute to a positive and supportive work environment.

  • Contribute to a positive work environment.

Control

Control and accurately count cash floats and perform weekend deposits.

Coordinate

Coordinate and schedule races precisely and efficiently.

Count

  • Count float periodically to ensure accuracy.

  • Count cash and value chips according to company policies and procedures.

  • Count money, gives change and issues receipt for funds received.

Deliver

  • Deliver exceptional customer experience to support your team in achieving performance targets.

  • Deliver friendly customer service.

Demonstrate

Demonstrate timely and thorough execution.

Develop

Develop proficiency in all operational policies and procedures.

Discount

Discount purchases by scanning and redeeming coupons.

Document

Document and saves all coupons, discounts, and voided transactions.

Draw

Draw customer attention to literature or information as required.

Drive

Drive sales through effective communication with customers.

Engage

Engage customers and patients by greeting them and offering assistance with products and services.

Enhance

Enhance coffee shop reputation by accepting ownership for accomplishing new and different requests.

Ensure

  • Ensure accuracy of customer orders by spot checking throughout processing.

  • Ensure accurate product scanning and process customer orders.

  • Ensure all cashiers are aware of weekly promotions and scanning code of practice.

  • Ensure all items intended for purchase are identified and properly scanned.

  • Ensure all orders are delivered to the customers and delivery clients in a timely manner.

  • Ensure cashiers complies with all Store Standards.

  • Ensure clients are informed about and enrolled in our Beauty Insider program.

  • Ensure compliance with company service standards and inventory and cash control procedures.

  • Ensure compliance with local, state, and federal guidelines regarding WIC and food stamps.

  • Ensure forms and supplies are stocked at all times.

  • Ensure inventory accuracy.

  • Ensure loss prevention standards are followed.

  • Ensure manufacturer's coupons are examined and processed accurately.

  • Ensure promotional material and signage is in place and be knowledgable about promotional material.

  • Ensure safety and tidiness standards are respected and maintained at all times.

  • Ensure stock bottles are put away in accordance with established workflow.

  • Ensure that all sales goals are achieved by conscientiously applying the Sporting Life standards.

  • Ensure that all tasks are accomplished in a safe manner.

  • Ensure that end-caps, dump bins and feature displays are properly merchandised and maintained.

  • Ensure that every customer is served in a friendly, polite, and prompt manner.

  • Ensure that work is accurate, thorough and to the highest standards.

  • Ensure the shopping baskets, bags and other items for shoppers conveniences are available.

  • Ensure the standards of housekeeping and image are maintained.

  • Ensure the store is fully stocked and help guests find what they need.

  • Ensure you deliver exceptional Customer Service that is consistent and beyond expectations.

Enter

  • Enter all sales into the cash register to ensure purchases are accurately recorded.

  • Enter guest information into the computer using.

  • Enter purchases into cash register to calculate total purchase price.

Escort

Escort guests to table and provides menus.

Establish

Establish and maintain a safe and clean environment that encourages our customers to return.

Exchange

Exchange or return merchandise according to company's policy.

Explain

Explain basic features of merchandise to customers.

Facilitate

Facilitate daily open and close procedures.

Feed

Feed all the furry pets and make sure their cages are spiffy.

File

  • File paperwork quickly and accurately.

  • File repair orders and parts tickets.

Fill

  • Fill out all HACCP logs bringing any discrepancies to your Manager immediately.

  • Fill the bins with products, along with the promotional merchandisers and adjacent displays.

Follow

  • Follow all food handling rules and regulations.

  • Follow all regulations, company policies, and procedures.

  • Follow and adhere to all corporate policies and procedures including CLASS business processes.

  • Follow Food, Health and Workplace Safety standards.

  • Follow health and safety guidelines.

  • Follow health, safety and sanitation guidelines.

  • Follow specific divisional dress code policy.

  • Follow us on our careers social media pages!.

Foster

Foster a shared responsibility for the well-being of our staff, guests, and community.

Garnish

Garnish and serve food according to specs.

Generate

Generate reports as required.

Give

Give and receives feedback in a constructive manner demonstrating company Speak Up culture.

Greet

  • Greet all Customers and provide them with prompt, courteous service and assistance.

  • Greet and assist customers, answer incoming calls and inquires.

  • Greet and assist our guests at the Camp Ticket Kiosk or Guest Services / Camp Box Office windows.

  • Greet and assists customers while anticipating their needs.

  • Greet and engage customers in a friendly and enthusiastic manner.

  • Greet, assist and advise customers.

  • Greet customers and accurately take their order.

  • Greet customers and answer phones.

  • Greet customers and help them find products that adequately meet their needs.

  • Greet customers upon arrival to our dealership.

  • Greet customers with a smile and great attitude to help make their day special!.

  • Greet our to-go & curbside delivery guests and make them feel welcomed.

  • Greet customers entering store and responds promptly to customer needs.

  • Greet customers in a friendly and appreciative fashion.

Guarantee

Guarantee all checks in accordance with the company policy.

Handle

  • Handle any cash refund requests following food return, item exchange or complaints.

  • Handle cash, credit and debit transactions in addition to bagging customer groceries.

  • Handle cash in an accurate and responsible manner.

  • Handle multiple customers in an effective and efficient manner.

Help

  • Help at cashier with processing transactions precisely as needed.

  • Help train cashiers and crosstrains other associates.

Hire

Hire and train or arrange for training of staff.

Identify

Identify low stock levels and maintain inventory accuracy.

Impact

Impact the sales results of assigned merchandise area.

Increase

Increase revenue by suggesting specials and using product knowledge.

Initiate

  • Initiate and participates in store recovery as needed throughout the day.

  • Initiate work orders for water connects and disconnects, meter re-reads, and time for leaks.

Issue

Issue coupons and rain checks.

Keep

  • Keep a sanitized and orderly environment in the kitchen.

  • Keep a sanitized and orderly environment in the workspace.

  • Keep floor clear of debris and spills.

  • Keep register area free of dust and clutter.

  • Keep pastry case stocked.

  • Keep work area clean, neat and well stocked with supplies.

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times.

  • Keep the work area around each cash register, neat and tidy.

Know

  • Know menu items and prices for all food and beverages sold.

  • Know the procedures to follow in case of theft.

Learn

Learn and perform proper stocking, storage and rotation techniques.

Leave with

Leave customer with a positive, long-lasting impression of their WINGSTOP experience.

Leverage

Leverage on-line resources, tools, and peer knowledge to self train.

Liaise with

  • Liaise with Bookstore cashier regarding Point of Sales, floats and troubleshooting.

  • Liaise with the firm's bankers with regard to day to day queries.

Lift

Lift and carry up to 50 pounds.

Locate

Locate products in the warehouse.

Maintain

  • Maintain accurate cash drawer.

  • Maintain a clean appearance of a well organized store.

  • Maintain a clean, customer-friendly environment.

  • Maintain a clean, customer friendly environment in your franchisee's store.

  • Maintain a clean work environment, keeping register clear for incoming customers.

  • Maintain a high level of product and service knowledge.

  • Maintain all signed meal tickets and coupons.

  • Maintain a neat and organized backroom according to principles of backroom organization.

  • Maintain an orderly appearance at the register.

  • Maintain an organized, stocked, and sanitary work space.

  • Maintain a positive attitude.

  • Maintain a safe and sanitary work station and environment.

  • Maintain a safe, clean and orderly checkout area.

  • Maintain a waiting list as necessary.

  • Maintain check register and audit AP register prior to processing AP check run.

  • Maintain confidentiality.

  • Maintain confidentiality of all company policies and procedures.

  • Maintain employee confidence and keep sensitive and proprietary information confidential.

  • Maintain housekeeping standards and cleanliness of store.

  • Maintain inventories by replenishing coffee bean supply.

  • Maintain inventory of all fridge and freezer.

  • Maintain par level for mise en place.

  • Maintain polite and professional demeanor on the telephone.

  • Maintain project-related records, including contracts and change orders.

  • Maintain sanitation, health and safety standards in the work area.

  • Maintain service files timely.

  • Maintain store Merchandising and process inventory.

  • Maintain store recovery standards to deliver our Brand Promises.

  • Maintain sufficient amounts of change in cash drawer.

  • Maintain the cleanliness of the frontline area.

  • Maintain the proper display of goods in the store, ensuring they comply with brand standards.

  • Maintain the working area clean and organized to ensure a safe work environment.

  • Maintain the work place clean and organized.

Make

  • Make a memorable connection and commit to making each guest's experience the best.

  • Make recommendation, cross-sell products and introduce new ones.

  • Make recommendations, cross-sell products and introduce new ones.

  • Make change, accepts declining balance cards and other acceptable forms of payment.

  • Make deposits at the end of each shift.

  • Make sure coffee is always full and hot.

  • Make sure to follow posted schedule unless otherwise advised.

  • Make sure working area is clean and adheres to Food Safety Standards and company policies.

  • Make the correct transactions, distinguishing between credit card, WIC, Lone Star and cash.

Maximize

  • Maximize productivity, identify problem areas, and assist in finding and implementing solutions.

  • Maximize sales and customer service.

Meet

  • Meet, greet and thank customers and provide friendly, informed service to them.

  • Meet any state and local requirements for handling and selling alcoholic beverages.

Memorize

Memorize locations of products sold within the store.

Merchandise

Merchandise clothing on sales racks with similar types and colors of clothing.

Monitor

  • Monitor food levels on the line and communicate with prep cook appropriately.

  • Monitor new account checks ensuring timely account establishment.

  • Monitor all food prep products to ensure safety and quality standards.

  • Monitor guests' needs and the workflow of the restaurant and seats guests accordingly.

  • Monitor stock levels of front end paper, supplies, register rolls, shopping bags, etc..

Observe

Observe company code of conduct, policies and store rules.

Operate

  • Operate a cash register in a fast pace environment.

  • Operate and sanitize all equipment in a safe and proper manner.

  • Operate an industrial dishwasher, washing dishes and glassware by hand when necessary.

  • Operate a P.O.S system when cashing out customers.

  • Operate all equipment in a safe manner per directed procedures.

  • Operate cash register accurately and efficiently to ensure customer satisfaction.

  • Operate system software to accurately maintain customer data.

Order

Order, receive, replenish stock supplies.

Oversee

Oversee kitchen operations.

Package

Package customer orders and assist with other requests from the front end.

Pack

Pack food items, make coffee, and fill beverage cups.

Partner

Partner with store leadership to resolve customers concerns in a courteous and helpful manner.

Pay

  • Pay in and cash out tills at the beginning and end of all shifts.

  • Pay setting rules may apply to current and / or former employees IAW AR 215-3.

Perform

  • Perform accurate price check function.

  • Perform administrative tasks efficiently.

  • Perform all other duties as assigned by management.

  • Perform all other responsibilities as directed by the business or as assigned by management.

  • Perform cashiering duties, including general food service work.

  • Perform cleaning duties such as sweeping, mopping as well as cleaning of equipment throughout shift.

  • Perform friendly, courteous, tactful relations with customers and co-workers with composure.

  • Perform general cleaning duties.

  • Perform general office functions such as filing and word processing, as required.

  • Perform necessary housekeeping duties.

  • Perform other duties as required including Cash duties.

  • Perform other duties as required including Cashier duties when necessary.

  • Perform other duties, assigned by Manager and shift supervisor.

  • Perform other related duties as assigned.

  • Perform other related duties as assigned, including merchandising and stocking.

  • Perform other tasks as assigned from time to time by store management.

  • Perform primary duties efficiently and accurately.

  • Perform regular cleaning of counter surfaces, store equipment and restrooms.

  • Perform visual checks of store (inside and outside).

  • Perform work of other team members as needed.

Place

  • Place donated items in containers with other similar products.

  • Place goods on sales floor in accordance with visual merchandising directives.

Plan

Plan and organize product production based on current inventory needs.

Prepare

  • Prepare and serve sandwiches.

  • Prepare manual paycheck check requests if needed.

  • Prepare reports on sales volumes, merchandising and personnel matters.

  • Prepare and finish products to ensure quality standards are met.

  • Prepare, package and deliver all products according to Menu Standards.

  • Prepare, present and serve meals, ensuring the quality of the food and overall presentation.

Prevent

  • Prevent and minimize shortage.

  • Prevent underage children from seeing adult audience (R-rated and NC-17 rated) movies.

Print

Prints transaction exception report weekly identifying variances.

Process

  • Process and prepare memos, correspondence, travel vouchers, or other documents.

  • Process customer payment using debit, credit card, gift cards, and cash.

  • Process customers at checkout using the point of sale (POS) system.

  • Process customer's grocery orders efficiently and accurately.

  • Process customer transactions in a quick, but friendly manner.

  • Process customer transactions through the register and customer service desk.

  • Process customer transactions of goods and services while providing superior customer service.

  • Process GC On the Go To-Go orders.

  • Process information and merchandise through computer and POS register system.

  • Process inventory inquiries.

  • Process merchandise returns and exchanges.

  • Process money, cheques and credit / debit card payments.

  • Process retail sales transactions and maintain the cash area.

  • Process sales transactions, in person or by phone.

  • Process telephone orders per Company guidelines.

Produce

Produce and communicate promotional and events calendar.

Promote

  • Promote safety in the workplace.

  • Promote the right production and sales channels that best support client needs.

  • Promote teamwork and cooperation with supervisors and all co-workers.

Provide

  • Provide above and beyond customer service and exceed customer expectations.

  • Provide all point-of-sale functions, including recording and collecting for customers purchases.

  • Provide assistance and backup to cashiers and customer service representatives when required.

  • Provide customers with product details, such as coffee blend or preparation descriptions.

  • Provide data control support.

  • Provide efficient service, keeping areas clean at all times including server counters.

  • Provide excellent customer service and address needs of customers in a timely and effective manner.

  • Provide excellent, professional customer service.

  • Provide exceptional customer.

  • Provide exemplary customer service by ensuring customers' orders are processed.

  • Provide information regarding the total bill and process cash payments.

  • Provide information to customers.

  • Provide our guests with a Fast, Friendly, Clean experience each time they visit.

  • Provide outstanding service to our customers.

  • Provide prompt and friendly service to customers and assist them when necessary.

  • Provide prompt, efficient and courteous service to others.

  • Provide service to guests by greeting guests and operating our point of sale system.

  • Provide superior service and a pleasant shopping experience for each customer.

  • Provide ultimate luxury customer experience according to our Client Service Values.

Reach

Reach with hands and arms and talk and hear.

Read

Read, write, speak and understand English required.

Receive

  • Receive and maintain inventory as well as daily vehicle logs.

  • Receive and process all Direct Store Delivery vendor products according to Company policy.

  • Receive and process all payments according to PCC standards.

  • Receive fee's from customers and enter all transactions in the cash register at the time of sale.

  • Receive payment by cash, vouchers or automatic debits.

  • Receive payments and present change to customers.

  • Receive and verifies cash drawer.

  • Receive, count, document, record and deposit cash payments and provides change.

Recommend

  • Recommend items for sale to customer and recommends trade-up and / or companion items.

  • Recommends, selects, and help locate or obtain merchandise based on customer needs and desires.

Record

  • Record accurate consumption at the end of each function and reports to supervisor.

  • Record contain an average of 80 keystrokes each.

  • Record refrigerator temperatures on floor stock form daily.

  • Record totals of transactions and calculate total payments received during a time period accurately.

Refer

  • Refer high potential clients and more complex orders to appropriate CPC Associate.

  • Refer outstanding balances to collection agency in accordance with established practices.

Report

  • Report pricing discrepancies to the Scan Coordinator.

  • Report any observed or potential hazards immediately.

Represent

Represent the image of the company and is an integral part of the store team.

Request

  • Request change order if needed.

  • Request for accommodation can be made at any stage of the recruitment process.

Resolve

  • Resolve customer concerns and relays relevant information to supervisor.

  • Resolve customer questions and concerns.

  • Resolve problems that arise, such as customer complaints and supply shortages.

  • Resolve problems that arise, such as customer issues with fuel pumps or customer complaints.

Respond to

  • Respond to related inquiries and complaints in accordance with established policy and procedure.

  • Respond to telephone calls in a professional manner.

  • Respond to cashier calls and package merchandise at the checkout, when necessary.

  • Respond to guest questions in a friendly and enthusiastic tone.

  • Respond to guests' needs and relay comments to supervisor.

Restock

Restock condiments and supplies.

Retrieve

Retrieve drop envelopes from safes daily.

Return

Return to cashier's desk and mark table as occupied.

Review

  • Review account totals related to project assets and expenses.

  • Review and verify end of day driver paperwork.

  • Review resumes, selects & contacts potential candidates.

Rotate

Rotate product when stocking with new to maintain freshness (sell older first).

Run

Run and batch report during closing (whenever being assigned for late shifts).

Scan

  • Scan and process transactions in an efficient manner, resolving customer inquiries as needed.

  • Scan goods and ensure pricing is accurate.

Secure

Secure register always when leaving it unattended.

Sell

Sell coffee and teas by explaining unique grinds, leaves and flavour profiles.

Settle

  • Settle ticketing disputes or help solve other guest concerns.

Set up

  • Set up and maintain salad bar.

  • Set up workstations with all needed ingredients and cooking equipment.

  • Set up items for purchase on daily basis.

  • Set up serving line, ensuring temperatures are taken, recorded and within acceptable ranges.

Sort

Sort donated items with a focus on ensuring quality standards.

Stock

  • Stock and maintain product levels.

  • Stock and straighten shelves and pegs in the immediate area when not directly ringing up product.

  • Stock up merchandise in a timely manner and maintain designated areas.

  • Stock various product in check stand area.

Strive

Strive to achieve company's item per bag guidelines.

Suggest

Suggest value-added and related products by actively listening to customer needs.

Supervise

  • Supervise and delegate tasks to Front End Team Members.

  • Supervise and delegates tasks to Team Members.

Support

  • Support loss-prevention efforts.

  • Support shrink and safety programs.

  • Support team goals and build positive relationships.

  • Support the goals, decisions and directives of Restaurant Management.

  • Support the management team by performing customer service activities at the cash counter.

  • Support the merchandise return / go back process and general store recovery.

Surprise

Surprise and delight the customers with excellent customer service.

Take

  • Take cash register and credit card machine readings.

  • Take customers' orders and punch them in the POS.

  • Take responsibility for achieving individual and team sales goals.

  • Take returns to stock product in respective department.

Talk

Talk with customers by phone or in person in a professional and courteous manner.

Tend

Tend to customers in a timely and professional manner.

Understand

  • Understand and adhere to guidelines on restricted sale items.

  • Understand operation of cash register and follow all cash handling procedures.

Update

  • Update all rewards information Preparation of daily bank deposits.

  • Update Bookstore website including general info, clothing pictures, etc..

Uphold

Uphold company standards for merchandise presentation and cash wrap cleanliness.

Upsell

  • Upsell guests to other service levels and offerings.

  • Upsell retail items as well as prizing and help the guest understand how the product functions.

Use

  • Use general office equipment such as telephone, copy machine, fax machine, calculator, computer.

  • Use basic internet navigation to access and print information / reports.

  • Use great customer service skills while answering the phone and interacting with customers onsite.

  • Use handheld electronic devices to scan and track deposits.

  • Use LEAD when assisting customers.

Utilize

  • Utilize and maintain equipment as required by department.

  • Utilize POS and credit card system.

  • Utilize a computer in all aspects of work.

Vehicle

Vehicle Purchase Discounts.

Verify

Verify merchandise to avoid mismatches (mixes).

Walk

  • Walk Continuously 2–8 hours.

  • Walk the store prior to each shift to ensure awareness of promotional and sale items.

Wash

Wash dishes as assigned by the supervisor in the absence of a dishwasher and / or duringslow periods.

Welcome

  • Welcome customers by determining their coffee interests and needs.

  • Welcome our guests with a smile, take their orders and process their payments.

Work with

  • Work actively with the Management Team to improve the level of customer service.

  • Work as a cashier, take orders from customers, make sushi rolls as needed.

  • Work as a team to meet the stores sales goals with a ‘can do' selling spirit.

  • Work effectively with peers and supervisors to accomplish tasks.

  • Work shift schedules available.

  • Work well as a team with a smile.

  • Work well with team members.

  • Work with the fryer and grill to prepare food items.

Most In-demand Hard Skills

The following list describes the most required technical skills of a Cashier:

  1. Customer Service

  2. Retail

  3. Math

  4. Computer

  5. Cash Registers

  6. Busy Retail Environment

  7. Lift Up To 50 Pounds

  8. Register

  9. Health And Safety Regulations

  10. Climb Ladder

  11. Store Policies And Procedures

  12. Cash Handling

  13. Cash Register

  14. Stand

  15. Sales Floor

  16. Product Knowledgeable

  17. Advertised Sales

  18. Walk

  19. Image

  20. Maintaining Displays

Most In-demand Soft Skills

The following list describes the most required soft skills of a Cashier:

  1. Written and oral communication skills

  2. Organizational capacity

  3. Attention to detail

  4. Initiative

  5. Detail-oriented

  6. Accountable

  7. High level of ownership

  8. Problem-solving attitude

  9. Interpersonal skills

  10. Enthusiastic

  11. Work independently with little direction

  12. Work a flexible schedule based on business needs

  13. Prioritize multiple tasks

  14. Sense of adventure

  15. Friendly

  16. Decision-making

  17. Well organized

  18. Work flexible shifts

  19. Planning

  20. Judgement

  21. Neatness

  22. Provide a proactive approach

  23. Flexible

  24. Outgoing approach to all customers

  25. Work a flexible schedule

  26. Teamwork with-in store and company

  27. Use sound judgment

  28. Work rotating hours, as assigned by management

  29. Time-management

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