An Aesthetician is a professional who specializes in skincare and beauty treatments. They are trained in various techniques to improve the overall appearance and health of the skin. In this blog post, we will explore the primary responsibilities and the most in-demand hard and soft skills for Aestheticians. Whether you are considering a career in skincare or seeking to understand the expertise of these professionals, this post will provide valuable insights into the world of Aesthetics.

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Main Responsibilities of an Aesthetician

The following list describes the typical responsibilities of an Aesthetician:

Achieve

• Achieve client satisfaction and superior customer service at all times.

• Achieve monthly and annual budgets using all the tools provided.

• Achieve provided sales and service goals.

Adhere to

Adhere to industry regulations and safety guidelines.

Administer

Administer specialized skincare procedures such as chemical peels and microdermabrasion.

Answer

• Answer and direct phone calls.

• Answer any aesthetics questions the client may have.

• Answer phone calls, book and manage appointments.

• Answer, screen, forward incoming phone calls, and provide basic information where possible.

Apply

Apply makeup for special occasions or as part of beauty enhancement.

Assess

Assess client skin condition and determine appropriate treatment in response to client concerns.

Assist in

• Assist clients with proper skincare routines and recommending suitable products.

• Assist in other clinic support duties such as clinic supply stocking and ordering.

• Assist in scheduling and confirming Venus appointments.

• Assist in support with front desk duties providing the best customer service experience.

• Assist patients in skincare products selection.

• Assist physician in various treatments.

• Assist physician with patient intake and recommendation of services.

• Assist the manager and SkinGlow staff as needed.

Attend

Attend staff meetings, special events, educational sessions as required.

Book

Book and coordinate patient appointments.

Build

Build loyal, trusting relationships with each client.

Collaborate

Collaborate with other professionals, such as dermatologists or makeup artists, for client referrals or treatment plans.

Communicate

• Communicate any current promotions and / or marketing initiatives.

• Communicate needed supplies with Office Manager.

Complete

• Complete a Visia skin analysis for all new clients and annually for existing clientele.

• Complete EMR for all clients and daily follow up calls.

• Complete medical procedure charts for all clients.

Conduct

• Conduct body treatments like body wraps or scrubs.

• Conduct consultations to clients interested in services offered.

• Conduct extractions to remove blackheads and whiteheads.

• Conduct skin analysis to assess clients' skin condition.

Create

• Create a detailed Treatment Plan for the patient.

• Create a positive experience and atmosphere for clients.

• Create customized treatment plans and individual product routines for your clients.

• Create treatment plans and customize product routines.

Customize

Customize facial treatments to client needs.

Develop

Develop an understanding of the patient's needs and expectations.

Document

Document patient and treatment information.

Educate

• Educate and sell the patient the needed services and products as per Treatment Plan.

• Educate clients about the benefits of maintaining healthy skincare habits.

• Educate clients on all treatment processes including pre and post-treatment care guidelines.

• Educate clients on skin care products, treatment options and aftercare.

• Educate patients about our services and skincare products.

• Educate your clients on appropriate skin care products that best suit their needs.

Ensure

• Ensure all clients depart with a completed treatment plan after each and every service.

• Ensure awareness of current trends in body treatment industry.

• Ensure the cleanliness and sterilization of tools and equipment.

Enter

Enter client documentation into Nextech within 24 hours.

Follow

• Follow all COVID-19 requirements (training will be provided.

• Follow all safety and sanitation policies as outlined by State Board.

• Follow all safety standards, sanitation policies, procedure protocols.

• Follow the step-by-step consultation process with every patient.

Follow-up

• Follow-up duties, respond to telephone and e-mail inquiries.

• Follow-up on patient inquiries.

• Follow-up with patients after treatment.

Greet

• Greet and welcome patients.

• Greet clients as they enter and direct them to the appropriate member of staff.

• Greet customers in a friendly manner.

• Greet patient at their scheduled appointment time.

Inform

Inform clients of pre and post-procedure care, at home skin care needs, and treatment plans.

Keep

Keep detailed records of client treatments and progress.

Learn

• Learn about other products and services we offer and recommend appropriate options for our guests.

• Learn and become an expert in our product lines.

• Learn and maintain an overarching knowledge of our beauty and wellness product brands.

Maintain

• Maintain accurate chart documentation including photos and treatment notes for all Venus clients.

• Maintain and updates patients' treatment records in patient database.

• Maintain clean and organized treatment room.

• Maintain clean & hygienic workspace.

• Maintain cleanliness and appearance of treatment rooms between each client.

• Maintain current professional licenses.

• Maintain effective operation and cleanliness of devices.

• Maintain equipment and follow safety measures.

• Maintain positive attitude and professionalism.

• Maintain product lines, meet regularly with reps.

• Maintain professional appearance and demeanor at all times.

• Maintain quality and safety standards.

• Maintain quality service by following organization standards.

• Maintain strong client relationships, delivering the highest level of professional client care.

• Maintain strong client relationships, delivering the highest level of service.

• Maintain the cleanliness of the Venus treatment room.

• Maintain thorough knowledge of competitors, including location, services offered, pricing.

• Maintain work area in a clean and orderly condition.

Manage

• Manage and maintain our skincare product lines, waiting rooms and treatment / consult rooms.

• Manage appointment schedules and maintaining a welcoming and professional environment.

Meet

• Meet both individual and monthly clinic Venus sales targets.

• Meet end of month treatment sales, retail, and package sales goals.

Need

Need to understand scheduling and invoicing to assist when needed.

Offer

Offer clear and consistent documentation of all data related to patient care.

Order

Order cosmetic supplies and products through approved vendors.

Participate in

• Participate in clinic open houses and generating reviews and referrals through existing patient base.

• Participate in education / training and clinic events.

Perform

• Perform a detail and personalize homecare recommendation after each treatment performed.

• Perform Aesthetic services in a professional, timely manner.

• Perform all aesthetic services independently.

• Perform consultations and maintain accurate documentation and charting.

• Perform cosmetic procedures as directed by physician.

• Perform facial massages to stimulate blood circulation and promote relaxation.

• Perform facials on Guests using safe and professional techniques.

• Perform facial treatments, including cleansing, exfoliating, and moisturizing.

• Perform facial treatments (such as Oxygen and Hydrafacials).

• Perform hair removal treatments such as waxing or threading.

• Perform laser and medical aesthetic services.

• Perform lash extensions or other eyelash enhancement techniques.

• Perform maintenance checks on lasers to ensure systems are operating appropriately.

• Perform medical aesthetic treatments safely and effectively within capabilities.

• Perform non-invasive Venus treatments.

• Perform one or more of the following services.

• Perform other duties like administrative / reception support.

• Perform prep work, properly clean and restock room as required.

• Perform skin and laser consultations.

Practice

Practice safety procedures for both the client and the healthcare team.

Prepare

• Prepare treatment room, including sterilization and cleaning.

• Prepare treatment rooms / areas as described in the operational manual or as instructed.

• Prepare treatment rooms, including ensuring cleanliness and availability of all needed supplies.

Promote

Promote retail to clients.

Provide

• Provide a variety of facials.

• Provide a variety of skincare procedures including but not limited to.

• Provide consultation for skin care assessments.

• Provide customized consultation to patients on laser and skincare.

• Provide eyebrow and eyelash tinting services.

• Provide excellent customer service.

• Provide excellent patient care.

• Provide exceptional and attentive client servicing.

• Provide exceptional Customer service.

• Provide exceptional skin & laser treatments.

• Provide extraordinary customer service and show that you truly care about your clients.

• Provide Hair removal (laser certification an asset) services.

• Provide HydraFacial and microneedling treatments to clients.

• Provide laser treatments for a variety of conditions using the latest in laser equipment.

• Provide Lash extensions and / or Lash Lift services.

• Provide patient consultation prior to their treatment.

• Provide personalized skincare consultations and recommendations.

• Provide quality service and follow protocols at all times.

• Provide routine scheduled maintenance for the Venus machine.

Pull

Pull necessary "before photos”.

Pursue

Pursue opportunities to educate clients on additional services.

Respond to

Respond to telephone and e-mail inquiries.

Review

• Review and discuss post-care instructions with patients.

• Review and obtain patient signature – all consent forms.

• Review Intake Form, Treatment Plan, Consent Forms, and product & service purchases.

• Review patient Intake Form.

Sanitize

Sanitize and disinfect treatment rooms in between treatments.

Schedule

Schedule patient appointments for cosmetic services and consultations.

Set-up

• Set-up, clean and disinfect aesthetician room daily.

• Set-up follow-up to-dos based on patient's treatment plan.

• Set-up products and treatment rooms for procedures.

Stay current on

• Stay current on aesthetic industry trends.

• Stay updated on the latest skincare trends, products, and techniques.

Support

• Support and guidance from us, and all of our team members.

• Support Training Sessions.

Take

• Take advantage of all sales opportunities and works with client to provide the appropriate products.

• Take standardized before & after photos.

Train

Train staff on products as required.

Understand

Understand and follows health code, and all policies and procedures.

Update

Update Consent Forms as needed.

Wash

Wash and sterilize supplies, instruments and equipment daily.

Most In-demand Hard Skills

The following list describes the most required technical skills of an Aesthetician:

1. Proficiency in facial and skincare techniques.

2. Knowledge of various skincare products and their ingredients.

3. Expertise in administering chemical peels and microdermabrasion.

4. Understanding of facial massage techniques and their benefits.

5. Competence in makeup application for different skin types and occasions.

6. Proficiency in body treatment procedures such as wraps or scrubs.

7. Expertise in hair removal techniques like waxing or threading.

8. Skill in applying and maintaining lash extensions or enhancements.

9. Knowledge of skincare tools and equipment and their proper usage.

10. Ability to analyze and evaluate clients' skin conditions accurately.

11. Competence in conducting extractions and handling skin concerns.

12. Understanding of different skin types and their specific needs.

13. Proficiency in performing facial massages and lymphatic drainage techniques.

14. Knowledge of advanced skincare treatments like photorejuvenation or laser therapy.

15. Skill in using specialized equipment for skincare procedures.

16. Understanding of sterilization and sanitation practices.

17. Proficiency in using technology for skincare analysis or treatment planning.

18. Knowledge of facial anatomy and physiology.

19. Understanding of cosmeceuticals and their applications.

20. Expertise in recommending appropriate skincare routines and products for clients.

Most In-demand Soft Skills

The following list describes the most required soft skills of an Aesthetician:

1. Excellent communication and interpersonal skills.

2. Empathy and the ability to connect with clients on a personal level.

3. Active listening to understand clients' concerns and goals.

4. Patience and attentiveness to provide personalized care.

5. Strong customer service orientation and a friendly demeanor.

6. Professionalism and maintaining client confidentiality.

7. Time management and the ability to handle multiple clients and appointments.

8. Adaptability to different skin types, conditions, and client preferences.

9. Attention to detail for precise and accurate skincare treatments.

10. Problem-solving skills to address client concerns or unexpected situations.

11. Creativity in developing customized skincare plans and treatments.

12. Teamwork and collaboration with other professionals in the beauty industry.

13. Flexibility to stay updated on new techniques and industry trends.

14. Confidence in providing skincare advice and recommendations.

15. Compassion and sensitivity when working with clients who have skin conditions or insecurities.

16. Business acumen and the ability to market and promote services.

17. Self-motivation and a passion for skincare and beauty.

18. Adaptability to changing client needs and preferences.

19. Stress management and the ability to create a relaxing environment for clients.

20. Ethical conduct and adherence to professional standards and codes of ethics.

Conclusion

Aestheticians play a vital role in helping clients achieve healthy and radiant skin. Their responsibilities range from conducting skin analysis and performing facial treatments to providing skincare consultations and recommending suitable products. Aestheticians require a combination of technical skills, including expertise in skincare techniques, makeup application, and specialized treatments. Equally important are the soft skills of effective communication, empathy, and professionalism to ensure a positive client experience. By possessing a diverse skill set and staying abreast of industry advancements, Aestheticians can provide exceptional skincare services and contribute to their clients' overall well-being.